Extreme Makeover

Extreme Makeover: Tech Standards Edition with Cliff Frank, CPhT


RxPO 2007

Transcript of Extreme Makeover

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Extreme Makeover:Tech Standards Edition

with Cliff Frank, CPhT

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Program Information• ACPE # 384-000-07-020-L03 – LAW PROGRAM• 2.0 Contact Hours (0.2 CEU)

• Initial Release: 8-6-07• Expires: 8-6-2010

STAT Educational Services, a division of National Pharmacy Technician Association Inc., is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a provider of continuing pharmacy education.

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Introduction• This group is the cream of the crop:

– You all know about pharmacy law.

• You probably even know when OBRA ’90 passed!

• In past talks, I have discussed pharmacy law as well as ethics.

• We discussed how laws are born from need – mostly for public protection.

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Introduction• Misbranding, labeling, testing etc.

• We have touched on the role of money and politics in pharmacy law.

“He who has the biggest gun…..”

• We also know that pharmacy is one of the most heavily regulated industries in the U.S.

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Our Regulated Industry

• Laws, rules, regulations, guidelines, policies…. what exactly are they?

• What’s the difference between them?

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• The system of rules that a particular country or community recognizes as regulating the actions of its members and may be enforce by the imposition of penalties.

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• It is against the law in the United States to dispense a controlled substance without a license and valid prescription.

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•Principle that operates within a particular sphere of knowledge, describing or prescribing what is possible or allowable.

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•It is against the rule to take or consume food in the pharmacy.

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• directive made and maintained by an authority.

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Example: •Your state board may require you to be certified before licensing.

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•General rule, principle, or piece of advice.

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•Recent federal guidelines suggest doubling pharmacy technician salaries over the next 6 months.

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•a course or principle of action adopted or proposed by a government, party, business, or individual.

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•It is against company policy to date a co-worker.

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EXERCISE I (15 min.)

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“Bus Driver…Move That Bus!”

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Challenge I

• The federal government negotiates drug prices with manufacturers

.» True or false?

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Challenge II• All technicians in the United States

have to be registered, licensed or certified,

» True or false

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Challenge III

• In 2007, congress proposed expanding the powers of the FDA to limit the ability of pharmacies to compound.

» True or false

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Challenge IV• Whose responsibility is it to devise

systems for reporting drug errors?– DEA– NPTA– NABP– NCAA

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Challenge V• Both ‘in’ and ‘out’ patients receive drug

discounts under federal rule 340 B.» True or false

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Our Operating System

• Pharmacy technicians provide healthcare based on a patchwork of rules, regulations, policies, laws coming from:

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Our Operating System• Federal legislation• National Certification Boards • State legislation• Federal agencies

• (FDA, DEA, Medicare, NABP, Social Security, etc.

• State agencies• Medicaid• State Boards

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You Are Responsible• As technicians, we can’t assume that

the pharmacist must be more concerned with the law because they have the final say.

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You Are Responsible• As technicians, we can’t assume that

the pharmacist must be more concerned with the law because they have the final say.


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The Makeover Is Ongoing• More and more techs are being named

and sued in medication error cases. We have a responsibility to know and follow the laws that apply to our profession.

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• Wrongdoing, (professional) misconduct, breach of ethics, unprofessional, unethical behavior.

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• A patient’s medical history was discussed with another patient.

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Negligence• Failure to take proper care in doing

something; carelessness, incompetence.

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Example• Because the technician did not

take the proper precautions, the patient’s IV was contaminated.

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EXERCISE II: (15 min.)

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Continuing Makeover

• Whether you recognize it or not, pharmacy is being re-created constantly.

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Continuing Makeover• The plethora of regulations, changes,

laws and commonly held wisdom is accelerating at an amazing pace. Besides all the new medications and therapies, we have:

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Continuing Makeover• plan B

– an OTC/Hybrid

• Pharmacist/prescriber collaborations• Increasing DUR’s and other pharmacy

provided patient services• New kinds of clinic/pharmacies• All of these exciting changes require

various expanded technician roles and legal responsibilities.

• Our opportunities are expanding right along with our legal responsibilities

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Continuing Makeover• If we are to be held responsible for

following all laws, regulations and rules, we have to know what they are.

• Our re-certification, re-licensing usually requires the minimum number of law CE’s.

• A true professional will complete way beyond that number to stay qualified as a true professional pharmacy technician.

• There are many resources. Use them to your advantage!

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