Extending the Reach and Influence of Nonprofits with Social Media

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United Way Worldwide Identifying & Creating Nonprofit Content and Content Strategy Extending the Reach and Influence of Nonprofits with Social Media #nonprofitsm

description

The full deck from the presentation today. Here's more information. Event Details Are you managing social media as part of your nonprofit’s marketing mix? Then this workshop is for you! In this case-study style workshop you will learn: How to think about content for use in social media Where to source content including internal and external stakeholders What tool and approaches can be used to distribute and amplify your social media impact How to analyze the results of message amplification effects Hosted By: United Way Worldwide & GaggleAMP 1:00PM - Registration and networking 1:30PM - Identifying & Creating Nonprofit Content and Content Strategy Chris Abraham - Director, Social Media at Unison Agency 2:00PM - Content Case Study - United Way’s Social Content Strategy Jason Bethke - Manager, Online Engagement & Marketing at United Way Worldwide 2:45PM - Social Media Distribution Case Study - Activating United Way’s Network to Augment, Amplify and Align the Online Brand Experience Brian Cox - Director of Online Engagement at United Way Worldwide Glenn Gaudet - President & Founder , GaggleAMP 3:30PM - Tool Discussion with Q&A Presenter Bios: Chris Abraham - Director, Social Media at Unison Agency is a leading expert in digital: online reputation management (ORM), Internet privacy, social media marketing and digital PR with a focus on blogger outreach, blogger engagement and Internet crisis response. A pioneer in online social networks and publishing, with a natural facility for anticipating the next big thing, Chris is an Internet analyst, Web strategy consultant and advisor to the industries’ leading companies. Jason Bethke - Manager, Online Engagement & Marketing at United Way Worldwide Brian Cox - Director of Online Engagement at United Way Worldwide As Director of Online Engagement, Brian Cox oversees the digital group at United Way Worldwide, and serves as the primary digital marketer and brand manager online. In this role he is responsible for United Way's strategy and innovation online and in social space. Glenn Gaudet - President, GaggleAMP Glenn brings over 20 years of comprehensive experience in both strategic and product marketing for technology and media companies ranging from startup to $1 Billion in sales. He has delivered results in and pioneered new techniques in marketing technology. He is also the author of Connection, Community & Conversation: Making Social Media Work for Business.

Transcript of Extending the Reach and Influence of Nonprofits with Social Media

Page 1: Extending the Reach and Influence of Nonprofits with Social Media

United Way Worldwide

Identifying & Creating Nonprofit Content and Content StrategyExtending the Reach and Influence of Nonprofits with Social Media

#nonprofitsm

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April 11, 20232

Chris Abraham is a leading expert in digital: online reputation management (ORM), Internet privacy, social media marketing and digital PR with a focus on blogger outreach, blogger engagement and Internet crisis response.

Email: [email protected]

Twitter: @chrisabraham

Google+: rnnr.us/plus

Facebook: facebook.com/chrisabraham

LinkedIn: linkedin.com/in/chrisabraham

Blog: chrisabraham.com

Mobile: +1 202-352-5051

Hashtag: #nonprofitsm

Chris Abraham

#nonprofitsm

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• Your Organization

• Your illustrious history

• Your noble vision

• Your past wins

• Your narrative

• Your Staff

• Empower personal brand development

• Your Industry

• Industry news and happenings

• How do you influence the industry?

• How does your industry influence you?

Content Strategy

#nonprofitsm

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• Your Issue

• Stop preaching to the choir

• No inside baseball or wonking out

• Remediate, remediate, remediate

• The News

• The news effects us all

• How are you part of the news?

• How does it effect your nonprofit?

• The Influencers

• Share the news of others – best way to connect

• People always notice retweets, shares, etc

Content Strategy

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• Social Media

• Online Influencers (Facebook, Twitter, LinkedIn, etc)

• Twitter Lists (Create Your Own or Discover Public Lists)

• Keywords & Hashtags (Hitchhike or Create)

• Who do the influencers follow?

• Mainstream Media

• Mainstream Media Clipping Services (Meltwater News)

• Mainstream Media Email Alerts (WaPo, FT, NYT, etc)

• Organizations’ & Associations’ Email Lists

• Internet Search

• Google Alerts

Sourcing News

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• Feeds & Newsreaders

• Netvibes

• NewsBlur

• Feedly

• The Old Reader

• Reeder

• NetNewsWire

• Flipboard

• (TweetDeck)

• Blogs

• Alltop, Technorati, Google Search, Blogroll

Sourcing News

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Follow Influencers

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Like Facebook Pages

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Add Google+ Pages

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Twitter Lists

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Meltwater News

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Google Alerts

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Flipboard

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Flipboard

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Flipboard

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Feedly

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Feedly

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Feedly

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Buffer

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HootSuite

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GaggleAMP

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OutsourcingWhen social media isn’t your core competency

Or, let’s be honest, you really hate social media

• When you can’t put the time in to do the reading

• When you don’t enjoy doing the writing

• When you haven’t mastered the art of social media grammar, protocol, hash tagging, semantics, timing, or format

• When you’re not yet in tune with the social mediasphere

When you need to extend and expand the volume, texture, and consistency of your content coverage

• Social media is a 24/7/365 commitment

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Social Media Maxima

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Thank You!

If you have any questions at all, you can reach me directly:

Email: [email protected] Mobile: +1 202-352-5051

Twitter: @chrisabraham

Google+: rnnr.us/plus

Facebook: facebook.com/chrisabraham

LinkedIn: linkedin.com/in/chrisabraham

Blog: chrisabraham.com

Socialmedia.biz: socialmedia.biz/author/chrisabraham

Biznology.com: biznology.com/author/chrisabraham/

Huffington Post: huffingtonpost.com/chris-abraham/

#nonprofitsm

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United Way Worldwide

Content ManagementA United Way Case Study

@JasonBethkeManager, Online EngagementUnited Way Worldwide

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Facebook:

Information, Donations, External Attendance, Site Traffic

Twitter:

Specific outreach, Thought leadership, RT’s, Trends

Specialty Channels?

CONTENT IS YOUR CURRENCY

What’s the value of a “Like?”

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Viruses:

We’ve all had them

You don’t pay for them

Everyone builds immunities

Don’t make a viral YouTube video –

Know that you want to, but wait for the perfect content

Viral Marketing

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Alpha Mom – Tech Ladder

Segmenting Your Audience

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Develop Personas: Example Alpha Mom

Gaining Audience:

Place content vs. push content

You are who you associate with

Post targeting

What’s trending? When are you posting?

Building Conversation:

Tweet with your followers & influencers

Brand yourself – TONE: Necessary & memorable

Segmenting Your Audience

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Committed: Be Dependable & Branded

Curated: Theme & Context

Calendar: Time & Continuity

What’s the action?

Ask to Give vs. Inspire to Contribute

Content Management

“… Donate to United Way today!

Donation URL

“When we reach out a hand to one…

Donation URL

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United Way’s Content Calendar

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Q&A

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United Way Worldwide

Organization Stakeholders

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Glenn Gaudet @glenngPresident & FounderGaggleAMP

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Engaging Stakeholders

Who are they?

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Fans

Justin Bieber is #1 on Twitter

Retweets .08%

Favorites .05%

How about your fans?

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Advocates

Ground Game Matters

Susan G Komen vs. Planned Parenthood

January 2012 Crisis

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Staff

A nonprofit’s staff and employees are a constant reflection of your organization to those they interact with.

Their collective reach is powerful!

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Chapters

The local entities that represent your nonprofit.

These represent their own social media presence.

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Affinity Levels

Higher Affinity

Lower Affinity

Staff

Advocates

Chapters

“Fans”

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Value of Sharing

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United Way Worldwide

UWW & GaggleAMP

#nonprofitsm

@JasonBethkeManager, Online EngagementUnited Way Worldwide

Glenn Gaudet @glenngPresident & FounderGaggleAMP

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1,200 Local United Ways

Drastically Different:

Audiences

Initiatives & Goals

Budgets & Capacity (Web IQ)

One Brand

Focusing On:

Trust

Awareness

Community Impact

Building a Cohesive Network Voice

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Content

Blogs

Social

Learning

Weekly Videos

Implementation

Analytics

Strategy (Calendar)

The Digital Suite

GaggleAMP

#nonprofitsm

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Event Promotion

Online – #BigThanks

On Ground – Healing in the Heartland

Campaign

Brand Building

Macro vs. Micro Themes

Customization

Audience Growth

Drastically Different Web IQ

GaggleAMP Content Management

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Sample Messaging

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Analytics

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Q&A

#nonprofitsm