Extend Your Salesforce Investment

with Cloud IntegrationJULY 22, 2015

22

AGENDA

About Perficient

What is Cloud Integration?

Benefits of Cloud Integration for Salesforce Users

Business Use Cases

Overview of Cast Iron

Q & A

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ABOUT PERFICIENT

Perficient is a leading information technology and

management consulting firm serving clients

throughout North America.

We help clients implement digital experience, business optimization,

and industry solutions that cultivate and captivate customers, drive

efficiency and productivity, integrate business processes, improve

productivity, reduce costs, and create a more agile enterprise.

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ABOUT THE SPEAKERS

Arnold Shoon, Director, IBM Connectivity, Perficient

Arnold is solutions director of Perficient's IBM SOA appliances

practice, including DataPower and Cast Iron. His team of technology

experts cover all facets of SOA architecture and cloud integration,

helping clients leverage cloud technologies from strategy through

implementation for maximum business value.

Jon Lal, Salesforce.com Technical Architect, Perficient

Jon is a recognized leader in designing and delivering enterprise-

wide cloud solutions. He has more than 15 years of business

experience in managing companies’ interactions with customers and

has success in building an enterprise support organization focused

on client success. With a lengthy track record of integration

architecture, Jon extensive experience deploying Salesforce in

connected landscapes.

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THE GROWTH OF CLOUD

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THE CLOUD ADVANTAGE

ON-PREMISE APPS

• Implementation complexities

• Limited flexibility and scalability

• High-maintenance solution

• Upfront cost and ongoing

maintenance fees

CLOUD COMPUTING

• Rapid implementations

• Ease-of-use

• Business agility

• Low IT impact

• Low-cost subscription solution

CLOUD INTEGRATION

• Harmonize processes across a

hybrid application landscape

• Maximize user productivity

• Real-time connectivity

• Increased business value

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INEFFICIENT INTEGRATION APPROACH

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EFFICIENT CLOUD INTEGRATION APPROACH

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CLOUD INTEGRATION STORYLeeding Cooking Supplies is a leader in the manufacturing and

distribution of quality food preparation supplies. Founded over 20 years

ago and with acquisition growth, they have a number of disconnected

and siloed back office systems.

Acme ERP

An embedded application for managing the product catalog containing

pricing and availability information. Order processing towards fulfilment

is maintained in this system. It stores order ship dates and statuses.

Customer Connect

A standalone prospect entry application that records new potential

buyers or clients. The company to individual associations are recorded

in this system.

Salesforce

A global cloud platform provider best known for its customer relationship

management (CRM) product. It is used for lead qualification and

opportunity management.

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BUSINESS USER STORIES

1. As a warehouse manager, I want to manage the products we sell using the Acme ERP system.

2. As an account executive, I want to view and update my clients in the customer connect application.

3. As a sales rep, I want to manage my clients in Salesforce.

4. As a sales rep, I want to qualify my leads and work my opportunities in Salesforce.

5. As a sales rep who wins/closes an opportunity, I want the order created for fulfillment in the Acme

ERP system.

6. As a warehouse employee, I want to view and update the order in the Acme ERP system.

7. As a sales rep, I want to check the status of the order without leaving Salesforce.

8. As a support rep, I want to handle order related questions in Salesforce.

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CLOUD INTEGRATION

SCENARIOS

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SCENARIO: PRODUCT CATALOG MANAGEMENT

As a warehouse manager, I want to manage the products we sell

using the Acme ERP system.

REST WebServiceSalesforce.com Connector

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As an account executive, I want to view and update my clients in the

customer connect application.

As a sales rep, I want to manage

my clients in Salesforce.

SCENARIO: PROSPECT & CUSTOMER MAINTENANCE

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As a sales rep who wins an opportunity, I want the order created for

fulfillment in the Acme ERP system.

SCENARIO: WINNING AN OPPORTUNITY

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As a sales rep, I want to check the status of the order

without leaving Salesforce.

SCENARIO: SHIPPING DATE INTEGRATION

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CAST IRON BENEFITS

days days

Average

Implementation

Time

• Fastest time to market, lowest cost

• Out-of-the-box connectectivity to hundreds of enterprise and custom apps

• Eliminate the “swivel chair” approach of accessing multiple applications

• Use a graphical configuration, not coding approach to cloud integration

• Choose from flexible deployment options

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SIMPLE CONFIGURATION – NO CODING

Cast Iron Capabilities

Cloud

Applications

On-premise

AppsCloud

Applications

On-premise

Apps

Speed & Simplicity

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THE VALUE OF CAST IRON TIPs▪ Wizard-driven process for configuring common integration patterns

– Accelerate project timelines

– Reduce skill set

– Use as starting point; modifying as needed to accommodate unique processes/requirements

– Reuse best practices for error handling, connectivity, mapping, etc.

▪ Library of 100s of TIPs

– Cloud to on-premise (Example: Salesforce – SAP)

– Gateway to the cloud (Example: Salesforce – WebSphere Message Broker)

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For All Types of Projects

Total ConnectivityDeployment Flexibility

Cloud Service

Virtual Appliances

Physical Appliances

Save Up to 80% in Time & Costs

Reduce Risk & TCO ROI in Months

CAST IRON BENEFITS

Repeatable Success

TIP Exchange

TIP Development Kit

TIP Community

UI Mashups

Process Integration

Data Migration

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WANT TO LEARN MORE?

blogs.perficient.com/Salesforce blogs.perficient.com/IBM

@PRFTSalesforce

@Perficient_IBM

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