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    EXPRESS ROUTEto

    Better

    Bus

    Service

    HowtoImproveBusTravelacrosstheHudsonRiver,andBeyond

    TriStateTransportationCampaign

    May2009

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    2

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    3

    Acknowledgements

    Reportauthors:VeronicaVanterpool,KateSlevin,andMichelleErnstwithad

    ditionalresearchandinputfromStevenHigashideandBeccaHoma.

    Wewould

    like

    to

    thank

    Tri

    State

    Transportation

    Campaign

    board

    member

    Jeff

    Zupan,SeniorFellowattheRegionalPlanAssociationforhisknowledgeand

    insightofbustransportationissues. ThanksalsotothePortAuthorityofNew

    YorkandNewJerseyforprovidingstatisticsvitaltoouranalysis.

    WewouldalsoliketothankMarkGortonandtheOpenPlanningProjectfor

    theirsupportandfeedbackonthisreport.

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    4

    ExecutiveSummary

    EvenasNewJerseycommutersincreasinglypileintotransHudsonbuses,the

    abilityoftheregiontoservethosecommutersisstifledbyprojectdelays,in

    frastructureconstraintsandsevere

    informationgaps.

    This

    report

    takes

    a

    comprehensivelookatthemajor

    problemscurrentlyfacingtrans

    Hudsonbusserviceandoffersstrate

    giesforhowtoaddressthoseprob

    lemsandimproveservice. Itsacallto

    actionforthePortAuthorityofNew

    YorkandNewJersey,anagencywith

    goodideasbutslowimplementation

    timelines,and

    New

    York

    City,

    which

    is

    steadilyenhancingthestreetscapebut

    hasntdevelopedacoordinatedap

    proachtodealingwithinterstatebus

    service.

    Busesprovidebothsignificantenviron

    mentalbenefitsandcongestionrelief

    toaregionsorelyinneedofboth.

    WitheachbustraversingtheHudson

    Rivercarryinganaverageof34pas

    sengers,existingtransHudsonbus

    serviceeliminatesthousandsofcar

    trips(andtheirconcomitantemis

    sions)everyday. Theaveragebus

    emitslessthanonefifththecarbon

    dioxideemissionsperpersonasasin

    gleoccupancycar.1 And,perpassen

    germile,busesemit25percentless

    nitrogenoxide

    emissions,

    80

    percent

    lesscarbonmonoxide,and90percent

    lesshydrocarbonemissions.2

    KeyFindings

    Morethan9,000busescrosstheHudsonRiverinto

    Manhattaneachweekday,servingapopulationthe

    sizeofCincinnatiandtwiceasmanypassengersas

    commuterrail.Withoutbuses,trafficwouldbe84%

    higherthanitistoday.

    TheeastboundLincolnTunnelExpressBusLaneisthe

    mostefficientstretchofroadwayinthecountry,carry

    ing62,000peopleeverymorning.

    Thegrowingpopularityofbusesisoverwhelmingthe

    threemajorHudsonRivercrossings,thePortAuthority

    BusTerminal,andManhattanstreets.

    PortAuthoritydocumentsstatethatbustripsacross

    theHudsonRiverwillincreaseby18%by2030,butthe

    agencysplanstoaccommodatethisgrowtharepro

    ceedingslowly.

    Thegrowthoftheprivateinterstatebusindustryhas

    ledtoaproliferationofmakeshiftbusstopsonalready

    crowdedcity

    sidewalks.

    Busesarefarlesspollutingperpassengerthancars.

    Theaveragebusemitslessthanonefifththecarbon

    dioxideperpersonasasingleoccupancycar.

    FillingtheVoid

    FindinginformationonbusservicetoandfromthePort

    AuthorityBusTerminalcanbedifficult.Inanattemptto

    makebus

    service

    more

    customer

    friendly,

    TSTC

    has

    cre

    atedacentralwebpageforallbusinformation,including

    mapsofpopularroutes, andlinkstoprivatecarrierand

    interstateservices.

    1.MTA. MTASustainabilityReport.2008.

    2.Alvord,Katharine. DivorceYourCar:Endingtheloveaffairwiththecar. NewSocietyPublishers.2000.

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    With315,000buspassengers(and226,000carsandtrucks)crossingtheHudsonon

    theGeorgeWashingtonBridge,orthroughtheLincolnandHollandTunnelsevery

    weekday,totaling100millionannually,thecrossingsareatcapacity.Enhancedbus

    service,especiallyacrosstheHudsonRiver,isoneofthePortAuthorityskeygoalsin

    its

    Strategic

    Plan,

    but

    projects

    meant

    to

    improve

    bus

    capacity

    are

    moving

    slowly.

    Yet,

    evenwiththetroubledeconomicsituation,busridershipwithintheregionismain

    taininghighlevels,expectedtoreachmorethan371,000dailypassengersby2030.

    Similarly,thePortAuthorityBus

    Terminalhasfarexceededitsuse

    fullifespanandisindireneedof

    renovationandexpansion,but

    planstoexpandithavealso

    slowed.Anincredible7,000buses

    makethe

    Port

    Authority

    Bus

    Ter

    minaltheirdestinationonanaver

    ageweekday,buttheTerminalis

    packedandbusesstillspillout

    ontoneighborhoodstreetstopick

    upanddischargepassengers. And

    thelackofcentralizedinformation

    makestheterminalandthebus

    systemitservesdifficulttonavi

    gate,even

    for

    an

    experienced

    bus

    rider.

    Thegrowingprivateinterstatebus

    industry(Megabus,GotoBus,Bolt

    BusandthelongstandingChina

    townbuscarriers)isfurtherstrain

    ingManhattansalreadytraffic

    chokedstreetsandsidewalks.

    Theseservicesareonlyanticipated

    toexpandincomingyears.3 How

    willNewYorkCityaccommodate

    andmanagethem?

    KeyRecommendations

    ShortTerm

    1. ExpeditethecompletionoftheLincolnTunnelHighOccu

    pancyTollLanesstudyandimplementtherecommenda

    tionsimmediately.

    2. EstablishawestboundXBLintheLincolnTunnelduring

    theeveningrushhour.

    3. Createanonlineportalforregionalbusriders,withmaps,

    routeschedulesandcarrierinformation.

    4. Improvecommunicationstechnologyforbusesandup

    datesignage.

    5. NYCshoulddevelop,withcommunityinput,strategiesfor

    formalizingbusloading/unloadingandbusparkingareas

    inneighborhoodsacrossthecity.

    6.Coordinate

    with

    MTA

    and

    Westchester

    Countys

    Bee

    Line

    tocreateand/orexpandexistingbusservicebetween

    WestchesterCountyandGeorgeWashingtonBridgeBus

    Station.

    LongTerm

    1. StudythepotentialforHighOccupancyTollingonthe

    HollandTunnelandGWBridge.

    2. Moveforwardplanstorenovateandaddcapacitytothe

    PortAuthority

    Bus

    Terminal

    with

    community

    input,

    and

    to

    constructabusgarageontheWestSide.

    3.J.Schwieterman,etal.TheReturnoftheInterCityBus:TheDeclineandRecoveryofScheduleServicetoAmerican

    Cities.DePaulUniversitySchoolofPublicServicePolicyStudy.2007.

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    6

    Improvedbusservicecomplementedwithbetterroadwayefficiencyacrossthe

    HudsonRivercrossingsintoManhattancanhelpreducetrafficcongestion

    now. Relativelysimplestrategiessuchasthecreationofbusloadingandpark

    ingzonesandbusterminalenhancementsatthePortAuthorityBusTerminal

    and

    the

    George

    Washington

    Bridge

    Bus

    Station

    can

    improve

    the

    travel

    experi

    enceforthemillionsofbusriderswhocrosstheHudsonRiverannually. Con

    tinuedmappingofthepublicandprivatebuscarrierroutesacrosstheHudson

    Rivercanprovidebusriderswithinformationtheycurrentlylack.

    Abetterbusridingexperiencecanencouragemoredriverstoleavetheircars

    athome.Thiswillleadtolesscongestionandbetterairquality,andhelpthe

    regionmaintainitscompetitiveedge.

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    7

    Introduction

    TravelingacrosstheHudsonRivercanbeanightmare.Carcrossingsareper

    petuallycongested,andtrainsandbusesarepacked.

    ThePort

    Authority

    of

    New

    York

    and

    New

    Jersey

    promises

    to

    determine

    how

    besttoensurethatcapacityexistsforcontinuedhighqualityservicetobus

    commutersinitsrecentlyre

    visedstrategicplan. Butimple

    mentingthatpromisehasbeen

    slow.

    Demandfortransitserviceishap

    peningnow,andisonlyexpected

    toincreaseastheeconomyre

    covers.ThePANYNJcites

    convincingevidencethatcontin

    uedgrowthwilloverwhelmthe

    abilityofthecurrenttransit,road,

    andhighwaysystemtomeetthe

    commutingneedsofthenewjobs

    andresidentsforecastforthe

    regionby2020.4Andfluctuating

    gasprices,environmentalcon

    cerns,andcongestionmeancom

    mutersareincreasinglychoosing

    toleavetheircarsathometo

    takeadvantageofpublictrans

    portation.Thefasterdeclinein

    carandtrucktrafficversustransit

    useresultingfromtheeconomic

    downturnfurtherindicatesthe

    popularityoftransit.

    Thisreportofferssuggestionsformeetingthedemandforincreasedbusser

    viceintoandoutofNewYorkCityinthenearandlongterm,withafocuson

    thelowerHudsonRivercrossings. Itrecommendsasetofneartermimprove

    ments,suchasthecreationofbusloadingzones,andlongerterminitiatives

    ExpressbuslanesheadingintoLincolnTunnel. PhotofromFederalTransitAdministration.

    4.PANYNJ.ThePortAuthorityStrategicPlan:TransportationforRegionalProsperity. 2006.

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    suchasimplementationofhighoccupancytolllanes,areverseexclusivebus

    laneoutbound,andbusterminalexpansionandimprovements.

    Betterserviceandinfrastructureforbusridersmeanssignificantbenefitsfor

    ourenvironmentandmobility,asagreaternumberofdriversshiftoutofcars

    andontomoreefficientmodesoftravel.Italsomeansbusriderswillbegiven

    greaterconsiderationandwillbetreatedlesslikesecondclasstransitpassen

    gers.

    AccesstotheRegionsCore

    NJTRANSITandthePortAuthorityofNewYorkandNewJerseyareconstructinga

    newpassengerrailtunnel,AccesstotheRegionsCore.The$8billiontunnelwill

    doublepassengerrailserviceacrosstheriveralleviatingcongestionattheHudson

    Rivercrossings.ThoughtheARCtunnelisexpectedtoprovidetrafficandtransit

    reliefacrosstheHudson,eventhemostoptimisticconstructionschedulesputits

    earliestcompletion

    at

    2017.

    But

    with

    the

    Hudson

    crossings

    already

    at

    capacity,

    expandedtransitserviceisneedednow. Improvementstotheregionsbusser

    vice,asidentifiedinthisreport,canhelpmeetthegrowingdemandinthenear

    term.

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    9

    TheChallenges

    Onanygivenweekday,morethan9,000busescurrentlycrowdontothe

    GeorgeWashingtonBridgeandthroughtheLincolnandHollandTunnels,car

    rying315,000passengers. Thisistheequivalentofmovingnearlytheentire

    populationofCincinnatiacrosstheHudsoneveryday.Withtransitusegrowing

    bothnationallyandinourregion,transitcarriersabilitytoaccommodatethe

    demandisatabreakingpointthethreemajorHudsonRivercrossingsare

    alreadycarryingfarmorevehiclesthantheyweredesignedtoaccommodate,

    theCitysbusterminalsareeitherdesperatelyoutdatedorprovidelimited

    transitconnectionstotherestoftheregion,andscarcestreetspaceisbeing

    overrunbylooselyregulatedprivatebuscarriers.

    DemandforBusServiceIsStrong

    Overthecourseofayear,morethan100millionbuspassengerstravelacross

    theGWBridgeorthroughtheLincolnorHollandTunnelsintoNewYorkCity.5

    Thecrossingsaccommodatesignificantcartravelaswell,withmorethan

    226,000carsandtruckspassingovertheGWBridgeorthroughtheLincolnand

    HollandTunnelsonanygivenweekday(Figure1).

    5.TheTappanZeeBridgealsoaccommodatessignificantbusridershipandhasreachedcapacity. However,

    becausethebusservicecrossingtheTappanZeeprimarilyservesthesuburbanmarket,theCampaignex

    cludedthiscrossingfromouranalysis.

    9,000busesmove

    theequivalentof

    thepopulationof

    Cincinnatiacross

    theHudson

    River

    everyday.

    Figure1.AverageWeekdayBusandCartripsonthe

    GeorgeWashingtonBridge,LincolnandHollandTunnels

    (Typical2008Weekday,eastboundvehicles)

    Source:PortAuthorityofNewYorkandNewJersey.

    132,400

    47,200 46,700

    82,000

    190,000

    43,000

    0

    20,000

    40,000

    60,000

    80,000

    100,000

    120,000

    140,000

    160,000

    180,000

    200,000

    GWBridge LincolnTunne l HollandTunnelEastbound

    vehicles/passengers

    AutosandLightTrucks BusPassengers

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    AnydriverorbuspassengertravelingacrosstheHudsonRiverduringrushhour

    canattesttothetrafficcongestionatthesecrossings. Backupsroutinelyex

    tendformilesanddelayscanlastforanhourormore.

    Butthosedelayswouldbefarworsewithouttheregionsextensivecommuter

    bussystem. Accommodatingthe315,000dailybuspassengersbycarinstead

    wouldfurtherchokethealreadycongestedcrossings. TheCampaigncalcu

    latedthatifthe315,000dailybuspassengerstravelingintoNewYorkCity

    acrosstheHudsonRiverweretoinsteadtravelbyprivatevehicle,190,909ad

    ditionalcarswouldneedtosqueezeacrosstheGWBridgeandthroughthe

    LincolnandHollandTunnels,nearlydoublingthenumberofcarsusingthe

    crossings(see

    Table

    1).

    Recent

    research

    suggests

    that

    traffic

    is

    subject

    to

    a

    tippingpoint,andthatshiftingevenasmallportionofthosebusridersinto

    privatevehicleswouldsignificantlyworsenthealreadyterriblecongestion.6

    TransitUseGrowing

    Transitridershipcontinuestogrowbothnationallyandregionally,andata

    pacefarfasterthandriving. Whilethenumberofmilesdrivenhasfallenby3.6

    percentoverthepastyear,theAmericanPublicTransportationAssociation

    (APTA)reportsthat2008ridershipreacheditshighestpointsince1956,and

    hasgrown

    more

    than

    17

    percent

    over

    the

    last

    decade.

    In

    New

    York

    City

    and

    NewJersey,thisgrowthintransithasbeenparticularlyrobust(seeFigure2),

    evenasdrivingisflatliningordeclining.7

    NumberofCarsand

    TrucksNeededto

    ReplaceBuses

    Hypothetical

    Traffic

    Growth

    GeorgeWashingtonBridge 49,697 38%

    LincolnTunnel 115,152 244%

    HollandTunnel 26,060 56%

    Total 190,909 84%

    Table1.NumberofCarsandTrucksNeededtoAccommodate

    CurrentBusRidershipAcrossGWBridgeandthroughLincolnand

    HollandTunnels

    Source:TSTCcalculationassumingvehicleoccupancyof1.65peoplepervehicle.

    Itwouldtakeal

    most191,000

    carstoaccommo

    datethe315,000

    commuterscur

    rently

    crossing

    theHudsonRiver

    onbuses.

    6.CEOsforCities.TheTippingPoint,March3,2009.http://www.ceosforcities.org/blog/entry/2169

    7.FHWA.TrafficVolumeTrendsMonthlyReport,December2008. APTA.FourthQuarterRidershipReports

    byMode. NYCT.AnnualBusandSubwayRidershipReports.NJTRANSITRidershipHistory.

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    ExistingtransHudsonbusserviceisprovidedbyanumberofprivatecarriers

    and60differentcommuterroutesoperatedbyNJTRANSIT,NewJerseyspub

    lictransitoperator. RidershiponNJTRANSITscommuterbusrouteshas

    grownsignificantlyoverthepastfewyears. Between2002and2007,ridership

    jumped18percent,withmorethan52millionpassengersutilizingNJTRANSIT

    commuterbusestotravelintoNewYorkCityin2007.

    BusridershipacrosstheGWBridgeandthroughtheLincolnandHollandTun

    nelsis

    projected

    to

    climb

    by

    more

    than

    18

    percent

    by

    the

    year

    2030.8

    Assum

    ingbusoccupancyratesholdsteady,thatwouldmeananadditional1,650

    busescrossingtheHudsononadailybasis.

    Theupwardtrendintransitridershipisobviouslygoodnewsforourenviron

    mentandeconomy. Butthegrowthalsopresentschallengestotransitsys

    temsoperatingagainstfinancialandinfrastructureconstraints. Demandfor

    neworexpandedserviceisputtingincreasedpressureontransitagenciesal

    readystrugglingtomaintainexistingservicelevelsunderconstrictingbudgets.

    AndinthegreaterNewYorkmetropolitanregion,therobustgrowthintrans

    Hudsonbustravelteststhelimitsofthephysicalinfrastructure.

    CrossingCapacityataBreakingPoint

    Currently,onlyoneaccommodationisgiventobusestravelingacrosstheHud

    sonanditwasestablishednearlyfourdecadesago. TheLincolnTunnelsEx

    8.AccesstotheRegionsCoreFinalEnvironmentalImpactStatement.,Chapter3.1,p.8.2008.

    Busridership

    acrossthethree

    crossingsispro

    jectedto

    grow

    by

    morethan18

    percentbythe

    year2030.

    Figure2.GrowthinTransitRidership(allmodes),1999to2008

    Source:FHWA.TrafficVolumeTrendsMonthlyReport,December2008. APTA.FourthQuarterRidership

    ReportsbyMode. NYCT.AnnualBusandSubwayRidershipReports.NJTRANSITRidershipHistory.

    17.6%

    22.3%

    25.5%

    0.0%

    5.0%

    10.0%

    15.0%

    20.0%

    25.0%

    30.0%

    National NYCTransit NJTRANSIT

    Change

    in

    AnnualRide

    rship

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    12

    clusiveBusLane(XBL),createdin1971,usesawestboundtrafficlaneforeast

    boundweekdaymorningbustravel. TheXBListhemostefficientstretchof

    roadwayinthecountry,carrying1,700buseswithover62,000passengers

    headingeastboundintoNewYorkCityonweekdaymornings. TheXBLisso

    popularthatitisnowcongestedattimes(thoughitstillspeedsbustripsby15

    to20minutesaccordingtothePortAuthority). TheXBLisclosetoreachingits

    capacitylimitof700peakhourbuses.9Variousreports,suchasNewYork

    Cityssustainabilityplan,PlaNYC,listtheXBLasoneoftheregionsmostim

    portantassets.

    Thissole

    accommodation

    is

    sorely

    insufficient

    today

    and

    will

    be

    even

    more

    so

    inthefuturegiventhesurgingdemandforbusserviceandskyrocketingrider

    ship.ThePortAuthorityacknowledgesthisinitsStrategicPlan,stating,

    continuedgrowthwilloverwhelmtheabilityofthecurrenttransit,road,and

    highwaysystemtomeetthecommutingneedsofthenewjobsandresidents

    forecastfortheregionby2020.10 Yet,inthepastthreedecadestherehave

    beenfewnewprovisionsforbustrafficandnolargecapacityimprovements.

    BusridersacrosstheHudsonRiverareattractedtotheaffordability,conven

    ience,andenvironmentalbenefits. However,thesebenefitswillquicklydwin

    dlewithoutmeasurestokeepbuscommutingafaster,moreconvenientalter

    nativetodriving.

    TypicalHollandTunnelrushhourcongestion. PhotobyAlexdiSuveroforTheNewYorkTimes

    TheLincolnTunnel

    XBL,themosteffi

    cientstretchof

    roadwayinthe

    country,wases

    tablished38years

    ago,in1971.

    9.ARCFEIS,Chapter1,p.6

    10.PANYNJ.ThePortAuthorityStrategicPlan:TransportationforRegionalProsperity. 2006.

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    13

    Terminals

    OutdatedandOvercapacity:PortAuthorityBusTerminal

    ThePortAuthorityBusTerminal(PABT),inmidtownManhattan,isthelargest

    andbusiest

    bus

    passenger

    facility

    in

    the

    world.

    On

    an

    average

    day,

    200,000

    commutersand7,000busesmakethePABTtheirdestination. Over53million

    passengerscomethroughthisterminalannually. Usedbybothpublicandpri

    vatebuscarriers,theterminalhas223busgates,1,250spacesofpublicpark

    ing,alongwithcommercialandretailspace.

    Theterminal,builtbetween1949and1951,wasalreadyoperatingatitscapac

    ityby1966.Itwasexpandedby50percentinthelate1970sandearly1980s,

    buthasseenfewimprovementssincethen,eventhough,accordingtothePA,

    the

    terminal

    now

    has

    the

    highest

    ridership

    and

    bus

    activity

    in

    its

    history.

    The

    PortAuthorityBusTerminalisbusiernowthaniteverhasbeenbutfinancial

    constraintsandpoliticalpressureshaveinhibiteditsexpansion.

    PlanstorenovateandexpandthePABThavestalledasthePortAuthorityne

    gotiateswithaprivatedevelopertobuytheairrightsovertheterminal,a

    processthatislikelyhamperedbythenationaleconomicdownturn. The

    agencybudgeted$5millionin2008tostartworkonabusparkinggarageadja

    centtothePABT,butthatprojectisbehindschedule.

    Thelack

    of

    acentralized

    information

    systemalertingpassengersandcom

    muterstobusterminallocationsorthe

    timesofarrivalsanddeparturesisaglar

    ingshortcoming. Fortravelersnotregu

    larlycommutingthroughthePABT,just

    figuringoutwhichbustotake,whereto

    findit,andwhenitleavescanbeadizzy

    ingexperience. Onseveralvisits,Tri

    State

    staff

    saw

    the

    information

    booth

    unstaffed,makingitthatmuchharder

    forcommuterstogettheinformation

    theyneed.

    InMarch2009,NJTRANSIT,whichoperatesseveralcommuterroutesintothe

    terminal,announceditscontractwiththePABTforseveralcommunication

    ThePortAuthority

    BusTerminalis

    strainingtohandle

    thehighestrider

    shipandbusactiv

    ityinitshistory.

    ThePortAuthorityBusTerminalisoutdatedandovercrowded.

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    14

    upgradestobecompletedbyDecember2009. Theupgradesincludemore

    videoscreenswithrealtimetravelinformation,animprovedpublicaddress

    systemannouncingbusdepartures,andfasterticketmachinesthatexpedite

    purchases. Thisisclearlyastepintherightdirection,butmuchmoreneedsto

    be

    done.

    OutofReach:GeorgeWashingtonBridgeBusStation

    ThePABTisthemostwidelyusedbusterminalfortransHudsonbusservice

    butthelesserknownGeorgeWashingtonBridgeBusStation(GWBBS)hostsa

    significantnumberofbusesandpassengersaswell. Thebusstation,locatedin

    upperManhattan,isdirectlylinkedtotheGeorgeWashingtonBridgeviaexclu

    sivebusramps. TheGWBBSservesabout17,000passengersand950buses

    eachday. Overthecourseofayear,morethanfivemillionpassengerstravel

    intothe

    station

    on

    nearly

    300,000

    buses.

    Despiteitsawardwinningdesignandthesignificantcapitalinvestmentsmade

    bythePortAuthority,theGWBBSfailstocapturealargershareofridersand

    buses. Onereasonmaybebecausetransitconnectionsarenotasefficientas

    theycouldbe.

    Figure3.MTABusesServingtheGWBridgeBusStation.

    Source:MTA.ManhattanBusMap2008.

    Overthecourseof

    ayear,morethan

    fivemillionpas

    sengerstravelinto

    theGeorgeWash

    ingtonBridgeBus

    Stationonnearly

    300,000buses.

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    15

    LocatedintheWashingtonHeightssectionofManhattan,theGWBBSisserved

    bytheA(express)and1(local)subwaylinesprovidingoptionsforcommuters

    headedfurthersouthandeast. Severalbusroutes(seeFigure3)connectpas

    sengerstootherManhattandestinationssuchasPennStation,MurrayHill,

    Greenwich

    Village,

    Inwood,

    and

    East

    Harlem

    but

    traffic

    congestion

    compro

    misestheirspeedandreliability,oftenaddingsignificanttimetoacommute

    thatisalreadybattlingdelaysontheGeorgeWashingtonBridge.

    TherearenobusconnectionsintoWestchesterCounty,NewYorkCitys

    neighbortothenorth,despitetheGWBSSsproximity. Expandednorthernand

    westernbusservicecouldopenupanuntappedmarketforincreasedtravel

    choicesintocitiessuchasYonkersandWhitePlains.

    StreetSpaceUsedasMakeshiftBusStops

    Respondingtothegrowthinregionalleisureandbusinesstravel,carrierssuch

    asGotoBus,Megabus,andBoltBusarebranchingintonewmarketswithaf

    fordable,reliable,andconvenientbusservicetodestinationssuchasAtlantic

    CityandWashington,DC. Thecarriersmarketthemselvesasservingneighbor

    hoods(e.g.Chinatownbuses),pickingupanddischargingpassengersatloca

    tionsthroughoutthecityratherthanatamajorcentralterminal. Forsome

    passengers,theoptiontoavoidthetriptomidtownisastrongincentive.

    Theselongdistanceprivatecarriersareusingcitystreetsasmakeshiftbus

    stopswith

    waiting

    passengers

    queuing

    along

    crowded

    sidewalks

    without

    ade

    quateshelter. BuscapacityconstraintsatPortAuthorityBusTerminalareone

    factorwhy,accordingtoanofficialatthePANYNJ. Privatecarriersseeking

    spaceattheTerminalarebeingturnedawayduetolackofcapacityandare

    findingcurbspaceonNewYorkCitystreetsin

    stead.

    Thehighcostofgatefees(relativetofreestreet

    parking)mayalsodeterbuscarriersfromusing

    thePABT. Publicdocumentsindicatethatthe

    gateleasefeeatthePABTforprivatelong

    distancecarrierscanapproach$20,000forpre

    miumgates. Avoiding leasingfeesattheTermi

    nalmightmakeiteasierforsomeofthesecarri

    erstomaintainthesecheapfares,astrongincen

    tiveforcustomers. MegaBuspassengerswaiting at31stStreetand8thAvenue. PhotobyTSTC

    Busesareincreas

    inglybeingseenat

    makeshiftbus

    stopsonNewYork

    Citystreets.

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    NYCDOTdesignatessomelocationsforbusdropoff/pickupsitesbut these

    loadingandunloadingzonesarepoorlyenforced. Elsewhere,busesseemto

    stopwhereverconvenientwithlittleconsiderationforneighborhoodimpacts.

    PrivateCarrierInformationHardtoFind

    BeyondtheprivatelongdistancecarrierssuchasGotoBus,anumberofprivate

    busservicessuchasAcademy,Coach,DeCamp,andRocklandCoachesprovide

    transHudsonservicetoregionalcommuters. Thoughthesecarriersareavital

    partofourregionaltransitnetwork,informationabouttheirroutesandsched

    ulesisnotuserfriendly.

    Totravelviaprivatebus intoandoutofPABT,onemustvisiteachcarriers

    website(linksareavailablethroughthePortAuthoritywebsite)tofigureout

    schedulesorseeroutemaps,iftheyexist. Manyprivatecarriersdonotmap

    outtheirroutes,providingahugedisservicetotravelers. Suchmapsareim

    portantvisualaidsforanycommuterseekingtraveloptionstransHudson.

    Samplemapshavebeencreatedforthisreportwiththeintentionofencourag

    ingamorecentralizedandpracticaltraveltool. Doingsocanstreamlineand

    facilitatebustravelforthesecommuters.

    SeveralprivatecarriersservetransHudsoncommutersinBergen,Essex,Mer

    cer,Middlesex,Monmouth,Morris,Passaic,SomersetandUnionCounties,all

    ofwhicharegeographicallyclosetoNewYorkCity. Yet,thereisnopublicrid

    ershipdata

    available

    that

    shows

    how

    many

    bus

    riders

    are

    using

    private

    carriers

    togetfromthesecountiesintoNYC.

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    17

    TheSolutions

    AdditionallanescannotbeaddedtoanyoftheHudsonRivercrossingsinto

    Manhattan,butexistinglanescanbecomemoreefficientbybetteraccommo

    datingbustraffic. Busfacilities,particularlythePortAuthorityBusTerminal,

    canbeenhancedsignificantlywithrelativelyminorimprovements.Thedesig

    nationofstreetcurbspaceforbusloadingandparkingareas,andinthelonger

    run,theexpansionofthePABTandthecreationofabusgaragecouldalleviate

    themusicalchairsforbusparkinginmanypartsofthecity. Muchofthisis

    includedinthePortAuthoritysstrategicplan,andtheagencysmostrecent

    capitalbudgetdesignateshundredsofmillionsofdollarstotheeffort. Butpro

    gressseemsstalled,evenasridershipgrowsandtheregionsfacilitiesare

    burstingattheseams.

    MoreExclusive

    Bus

    Lanes

    Regionalbusridershipisskyrocketing,butridersaregivenfewaccommoda

    tions.

    In2005,thePortAuthoritybeganstudyingwaystoalleviatecongestioninthe

    LincolnTunnelXBL. Thatreport,forwhich$5millionwasbudgetedin2008

    alone,wasdueoutattheendof2008. Butthereporthasbeendelayedby

    anotheryearduetoglitchesinthetransportationmodelingprogrambeing

    used. Suchmodelsmaybethebestmethodswehavetodecipherpossible

    impactsof

    transportation

    decisions,

    but

    they

    are

    far

    from

    being

    an

    exact

    sci

    enceandnevershowpreciseimpacts.

    PortAuthorityofficialshavesaidtheyareleaningtowardstheconversionofan

    existinggeneralpurposelanetoaHighOccupancyToll(HOT)lanetohelpre

    lievethegridlockonthebuspriorityroute.HOTlaneschargesolodriversa

    premiumfordrivingonalesscongestedroadway,whileallowingbusesand

    carpoolsatnoadditionalcost.

    Recommendation:ExpeditethecompletionoftheLincolnTunnelHighOccu

    pancyToll

    Lanes

    study

    and

    replace

    ageneral

    purpose

    lane

    with

    aHigh

    Occu

    pancyTollLaneattheLincolnTunnel.

    AnotheroptionisthecreationofawestboundLincolnTunnelexclusivebus

    laneduringrushhour. UsingPortAuthoritydata,aTSTCanalysisfoundthat

    thenumberofcars,busesandtrucksleavingNewYorkCityviatheLincolnTun

    nelintheeveningrushhournearlyrivalsthenumberofvehiclescominginto

    Itstimetostop

    treatingbus

    riderslike

    2nd

    classcitizens

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    18

    thecityduringthemorningrush.Yet,theLincolnTunnelExclusiveBusLaneis

    onlyineffectintoNewYorkandonlyduringthemorningrushhour.Buses

    headedbacktoNewJerseyduringeveningpeaktimesmustcontendwiththe

    samegridlockconditionsthatcarsdo(seeboxabove).PortAuthorityofficials

    havesaidthattrafficmovesfasterwithoutlanerestrictions,butbusdriverssay

    thatdelaysleavingthecityaresubstantialanddesignatedlanesmayhelp.

    UsageofaNewJerseyboundXBL(whichwouldeitherreplaceaNewJersey

    boundgeneralpurposelaneorbeacontraflowlanecarvedoutofNewYork

    Cityboundtraffic)wouldalmostcertainlyrivalthatofthemorningXBL,provid

    ingrealbenefitsforthelargestshareoftransHudsoncommutersandcreating

    furtherincentivestocommutebymasstransit.

    Recommendation:EstablishawestboundXBLduringtheeveningrushhour.

    TheagencyshouldalsoimmediatelycommenceaHighOccupancyTolling

    studyfor

    the

    Holland

    Tunnel

    and

    George

    Washington

    Bridge,

    as

    demand

    for

    transHudsonservicewillonlyincreaseincomingdecades.

    PortAuthorityisalreadyexaminingthisoptionfortheLincolnTunnel.

    Recommendation:StudythepotentialforHighOccupancyTollingontheHol

    landTunnelandGWBridge.

    FixTerminalsandFormalizeBusParking

    Althoughithostsover53millionpassengertripsandover2millionbusmove

    mentsperyear,thePortAuthorityBusTerminalhasnotbeenrenovatedin

    overtwentyyearsandlacksamodernizedappearanceandtechnologybased

    information. ThewebsiteVirtualTourist.comrateditthe5thugliestbuildingor

    monumentintheworldin2008.

    PlansforPortAuthorityBusTerminalexpansionhavelanguishedforyearsand

    IJustWanttoGetHome!

    EveningrushhourtrafficfromNewYorkCityintoNewJerseynearlyrivalsthe

    morningrushhourintoNewYork.Duringtheaverageeveningpeakperiod(48

    pm),nearly

    17,000

    vehicles

    travel

    westbound

    into

    New

    Jersey;

    by

    comparison,

    around19,100vehiclesenterNewYorkCityduringthemorningrush(610am).

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    19

    needtobeexpeditedortheywillneverhappen.Themostrecent

    redesign,announcedbythePortAuthorityinJuly2008,includes18

    newbusgatesandupgradestoexistinggatesallowingforanaddi

    tional70buses,carryingabout3,000passengers,totravelthrough

    during

    peak

    commuting

    hours

    (the

    terminal

    currently

    has

    223

    gates).Thisisanincreaseinpeakhourbuscapacityof18percent

    asignificantboost.However,atthecenteroftheredevelop

    mentplansisthesaleanddevelopmentoftheairspaceabovePort

    AuthorityBusTerminalwhichwillbedevelopedinto1.3million

    squarefeet.Giventhecurrenteconomicsituation,thereisnoguar

    anteetheseplanswillcometofruitioninthenearfuturewithout

    increasedattentionfromtheagency.

    Arelatedplantobuilda$545millionbusgaragenearthePABT

    wouldhelp

    alleviate

    neighborhood

    problems

    with

    bus

    layovers.

    Thegaragecouldbemadeavailabletocommuterbuses,private

    intercitybusservices,andcharterbuses.

    Recommendation:Moveforwardplanstorenovateandaddca

    pacitytothePortAuthorityBusTerminalwithcommunityinput,

    andtoconstructabusgarageontheWestSide.

    Information,Please!

    ThePort

    Authority

    makes

    apoint

    of

    not

    providing

    bus

    information

    tocustomers,beyondthephonenumbersforcarriers. Theagency

    needstodoamuchbetterjobofcommunicatingwithriders.

    BuildingonthemappingandonlineworkdonebytheCampaign

    forthisreport,(seepage4oftheExecutiveSummary)thePANYNJ

    shouldcreateasinglewebsitethatprovidesbusinformationfor

    riders.Thisshouldincluderoutes,schedules,andmapsforregional

    andlongerdistanceprivatecarriers,aswellasforNJTRANSIT(see

    www.tstc.org/bus).

    Recommendation:Createanonlineportalforregionalbusriders,

    withmaps,routeschedulesandcarrierinformation.

    Thewaybusarrival,departure,androuteinformationismade

    availabletobuscommutersisoutdated. AnewcontractwithNJ

    TRANSITwillprovidesomeneededcommunicationupgradesbut

    GateassignmentsforNJTRANSITarelisted

    on small,dispersedbulletinboardsdespite

    theavailabilityofmoremoderndisplay

    methods.PhotobyBeccaHoma

    PelliClarkePelliArchitectsrenderingofnew

    PABTofficetower.

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    20

    morecanbedone.

    Recommendation:Improvecommunicationstechnologyforbusesandup

    datesignage.

    UseNYC

    Street

    Space

    for

    Buses

    Busridersshouldnothavetocontinuetowaitforimprovementswhilethe

    PortAuthorityBusTerminalismodernizedoranewfacilityisbuilt. And

    clearly,withbusridershiprising,theneedformoreloadingandparkingspace

    isimmediate.

    NewYorkCitydoesprovidedesignatedbusloadingandunloadingareas

    throughoutManhattan:SouthStreetSeaport,PennStation,BatteryParkand

    theJacobJavitsCenter. Butthedemandforspaceexceedsthissupply,andno

    spaceis

    formally

    provided

    in

    popular

    bus

    destinations

    such

    as

    Chinatown.

    Designatingadditionalstreetspaceforbusparking,loadingandunloadingcan

    helpimproveserviceinthenearterm.Thiseffortmustbedonewithcommu

    nityinputandmustbetailoredtoreflectlocalconcernsandparticularneeds.

    BetterenforcementofcurrentNewYorkCityantiidlinglawscanhelpallay

    communityconcernsaboutairpollutionandnoise. Andchargingfortheprivi

    legeofloadingandunloadingorparkingonNewYorkCitystreetscouldhelp

    offsetthecostsofenforcingtheparkingrestrictionsandantiidlinglaws,and

    maybeevenpayforamenitiessuchasbusshelters.

    Possiblearrangementscouldincludebusprioritystreetswithvehiclerestric

    tionsinplaceduringallorpartoftheday. Thosestreetscouldbeusedforbus

    layoversandloadingandunloadingofpassengers. TriStatehasadvocatedfor

    restrictingvehiclesfrom32ndStreetbetween7thAvenueandBroadwayto

    allowformorebusestousethisalreadycrowdedMTAlayoverarea.

    NYCDOTisalreadyaddressingcommunityconcernsontheWestSideofMan

    hattanbyestablishingmorebuslayoverareas.Sucheffortsneedtobeex

    pandedandformalized,particularlytoaccommodateprivatecarriers,toen

    surebusesarentcreatinghavocalloverNewYorkCitystreets.

    Anotheroptioncouldbetosetasidemorecurbspaceasbusloadingand

    unloadingzones. Thisapproachiscurrentlyutilizedwithgreatsuccessinsev

    erallocationsthroughoutthecityforNewYorkCitybuses(seephotos,right).

    Additionally,thePAshouldcoordinatewithNYCtocreateabusparkinggarage

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    21

    ontheWestSideofManhattan. Proposalstoaddressbus

    parkinghavefacedsignificantoppositionfromcommunity

    members,butconcernsarenotinsurmountable.Forexample,

    thesitingofabusgarageunderthe WorldTradeCenter me

    morial,

    where

    an

    existing

    parking

    lot

    once

    existed,

    along

    with

    amorerecentproposaltomove18commuterbusestoWest

    StreetinlowerManhattan,hasraisedsignificantcommunity

    concerns. Suchexampleshighlighttheimportanceofincorpo

    ratingcommunityinputintoanyproposalaidedbythesugges

    tionsproposedbycommunityleaders.

    Infact,someelectedofficialshavestronglysupportedaddi

    tionalbusparkingandloadingzonesaroundthePABT.For

    example,SenatorThomasK.Duanehasnotedthetrafficcon

    gestion,health,

    pedestrian

    safety,

    and

    quality

    of

    life

    impacts

    stemmingfromthelackofadditionalbusfacilitiestoaccom

    modatetheincreasingnumberofbuses.InaOctober2008

    NewYorkTimeslettertotheeditor,hecalledfortheconstruc

    tionofaWestSideparkinggaragetoprotecthisconstituents.

    Recommendation:NewYorkCityshouldde

    velop,withcommunityinput,strategiesforfor

    malizingbusloading/unloadingandbusparking

    areas

    in

    neighborhoods

    across

    the

    city.

    CreateBusConnectionsintoWestchesterCounty

    TherearenobusconnectionsfromtheGeorge

    WashingtonBridgeBusStationintoWestchester

    County. Suchconnectionscouldprovidejobac

    cessintolowerWestchesterCounty,suchas

    YonkersandWhitePlains,forpeopleusingthe

    lowerHudsonrivercrossingsintoNewYork. For

    example,Bee

    Lines

    MxM4c

    could

    provide

    ser

    vicefromWhitePlainsdirectlytotheGWBBS.

    Recommendation:PANYNJshouldcoordinate

    withMTAandWestchesterCountysBeeLine

    tocreateand/orexpandexistingbusservice

    betweenWestchesterCountyandGWBBS.

    AvarietyofwaystoaccommodatebusesonNYCstreets

    Top:OutsidetheProspectPark subwaystationinBrooklyn, parking

    hasbeenremovedtomakeroomforthethreeNYCTransitbusroutes

    whichbeginthere.Thebusstophashelpedlocalbusinessesand

    madethestreetsaferforpedestrians.Middle:Buslayoverareanear

    theSouthStreetSeaportstation. Thislayoverareaaccommodates

    bothpublicandprivatebuscarriers.Bottom:Withmorethan20local

    andregionalbusesservingthearea,aswellastheLIRRandseveral

    subwaylines,theJamaicaBusTerminalhasbeendesignedtoaccom

    modatedozensofbuses. PhotosbyTSTCstaff.

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    22

    Conclusion

    Busridershipisgrowingsignificantly. ThetransHudsoncorridorsupportssig

    nificantnumbersofcommutersofallmodesusingthreepointsofaccessthat

    arealreadyatcapacity. Totackletheenvironmentalandphysicalchallengesof

    theexistinginfrastructurebroughtonbythislargevolumeofcommuters,bus

    serviceshouldbegivengreaterpriorityandexpandedprovisionstobetter

    serveallcommutingpopulations.

    Busserviceisaconvenient,expedient,andcosteffectivealternativetodriving,

    butthelevelsoftransitgrowthacrossthesecrossingswillcompromisethese

    benefits. Inordertoencouragemoredriverstoleavetheircarsathome,ex

    pandedandincreasedbusserviceintheHollandandLincolnTunnelsand

    acrosstheGeorgeWashingtonBridgemustbecomeapriorityofthetransit

    agenciesserving

    our

    region.

    This

    coordination

    can

    result

    in

    fewer

    car

    trips,

    improvedairquality,increasedmobility,andtimesavings. Itcanalsobethe

    catalystforamorerobustregionalbusnetworkwiththepotentialtoserve

    millionsmore.

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    23

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    24

    350W31stStreet

    NewYork,NY 10001

    p:(212)2687474 f:(212)2687333

    www.tstc.org

    TheTriStateTransportationCampaignisanonprofitpolicyandadvocacyorganization

    workingtoward

    amore

    balanced,

    transit

    friendly,

    and

    equitable

    transportation

    system

    inNewJersey,NewYork,andConnecticut.