Exploring professionalism: The professional values of Australian occupational therapists
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Transcript of Exploring professionalism: The professional values of Australian occupational therapists
Research Article
Exploring professionalism: The professional values ofAustralian occupational therapists
Alejandra Aguilar,1 Ieva Stupans,2 Sheila Scutter3 and Sharron King4
1School of Pharmacy and Medical Sciences, Division of Health Sciences, University of South Australia, Adelaide,South Australia, 2School of Science and Technology, Faculty of Arts and Sciences, University of New England, Armidale,New South Wales, 3School of Medicine and Dentistry, Faculty of Medicine, Health and Molecular Sciences, James CookUniversity, Townsville, Queensland, and 4School of Health Sciences, Division of Health Sciences, University of SouthAustralia, Adelaide, South Australia, Australia
Background/aim: There has been limited research into thevalues of the Australian occupational therapy professionand as such, the values have not been made explicit. Expli-cit values provide insight into what professionalism meansto a profession. They can be used by practitioners for self-reflection purposes, shaping the future practice of individ-uals. Clear values can also enable the recognition andmanagement of value conflicts between health professions.This study aimed to make a preliminary identification ofthe values of the profession, by exploring the professionalvalues of 15 Australian occupational therapists.Methods: A naturalistic approach and constructivist para-digm guided this study. Purposive sampling was employedto identify Australian occupational therapists who couldcontribute rich information to the study. Data were collectedthrough semi-structured interviews that were recorded andanalysed using an inductive data analysis method.Results: The professional values identified encompassedthree main areas: the client and the client–therapist part-nership; occupational therapy knowledge, skills and prac-tice; and selfless values. The emerging values guidedeveryday practice, professional relationships and theresponsibilities of being a professional.Conclusion: This study provides insight into the profes-sional values of Australian occupational therapists and
contributes to research orientated towards identifying thevalues of the profession. The results also contribute to theunderstanding of what professionalism means to the Aus-tralian occupational therapy profession.
KEY WORDS professional practice, social values.
Introduction
Professionalism can be defined from both a values and
behavioural perspective. From the behavioural perspec-
tive, professionalism signifies the demonstration of
desired professional behaviours (Cruess, McIlroy, Cru-
ess, Ginsburg & Steinert, 2006; Symons, Swanson,
McGuigan, Orrange & Akl, 2009). However, this defini-
tion has been described as superficial as it does not con-
sider the intrinsic motivators that guide a person’s
professional decisions and actions (Hammer, Berger,
Beardsley & Easton, 2003). Professionalism can also
be defined as upholding and applying the values of a
profession (Ginsburg, Regehr, Stern & Lingard, 2002;
Rowley, Baldwin, Bay & Cannula, 2000). Describing
professionalism from this perspective moves the focus
beyond observable behaviours, providing insight into
the values which guide practice, motivate practitioners
and unite a profession (Duque, 2004; Kanny, 1993).
Hence, from this perspective, the values of a profession
are of critical importance.
A profession’s values have been described as the
‘basic and fundamental beliefs, the unquestioned pre-
mises upon which its (a profession’s) very existence
rests’ (Disney, Basten, Redmon & Ross, 1986, p. 77).
The values of a profession are shaped and influenced
by the surrounding societal, institutional, cultural and
political environments (Martimianakis, Maniate & Hod-
ges, 2009; Watson, 2006). Hence, what is considered a
value in a profession within one environment may not
be identified as relevant in another (Misch, 2002). A
profession’s values are instilled through professional so-
cialisation, which can be described as the process where
Alejandra Aguilar BAppSc OT (Hons); PhD Candidate.Ieva Stupans PhD; Professor. Sheila Scutter PhD; Associ-ate Professor. Sharron King PhD; Senior Lecturer.
Correspondence: Alejandra Aguilar, School of Pharmacyand Medical Sciences, University of South Australia, Play-ford Building P4-47, City East Campus, G.P.O. Box 2471,Adelaide, SA 5001, Australia. Email: [email protected]
Accepted for publication 15 December 2011.
© 2012 TheAuthorsAustralianOccupational Therapy Journal© 2012OccupationalTherapyAustralia
Australian Occupational Therapy Journal (2012) 59, 209–217 doi: 10.1111/j.1440-1630.2012.00996.x
an individual acquires the knowledge, skills, behaviours,
attitudes and values of a particular profession and
develops a professional identity (Ajjawi & Higgs, 2008;
Clark, 1997). The socialisation process extends beyond
university education as the work environment, interac-
tions with colleagues and patients, moral challenges and
dilemmas, shape an individual’s values (Clark, 1997).
The values of a profession should ideally be upheld by
all members of the profession (Kanny, 1993), forming
part of their professional value system.
There is an imperative to making the values of a pro-
fession explicit. Values that are explicit enable profes-
sionals to reflect on how their own values align with
those of the profession (Byng, Cairns & Duchan, 2002),
further enhancing professional awareness and shaping
the future practice of these individuals. Clear values
can also enable the identification of potential value con-
flicts that may occur in practice with other professions
as clearer comparisons can be made between the exist-
ing value systems (Colombo, Bendelow, Fulford & Wil-
liams, 2003; Fulford, 2004). Explicit values also provide
insight into what practitioners aim to uphold and pro-
fess, clarifying what professionalism means to a profes-
sion.
Several international studies have attempted to iden-
tify the values of the occupational therapy profession.
The US Standards and Ethics Commission identified
several occupational therapy values after referring to the
1986 report developed by the American Association of
Colleges of Nursing. These values were initially identi-
fied as altruism, equality, freedom, justice, dignity, truth
and prudence (Kanny, 1993). Peloquin (2007), an Ameri-
can occupational therapy scholar, suggested additional
values including: courage, imagination, resilience, integ-
rity and mindfulness, stating that the additional values
captured the distinct features of the occupational ther-
apy profession. Duque (2004) reviewed British, Ameri-
can and Canadian occupational therapy literature and
summarised the values of the profession as: the value of
the person and human life, occupation as a determinant
of health and a therapeutic agent, and balancing the art
and science of practice in health promotion. As values
are influenced and shaped by their surrounding context,
findings from previous studies may not be directly
transferable to the Australian occupational therapy
profession. The values of the Australian occupational
therapy profession remain unspecified.
This study takes initial steps to determine these val-
ues by identifying the shared professional values of 15
Australian occupational therapists. For the purposes of
this study, a professional value is defined as a principle
or standard that an individual perceives as important to
their professional role. This definition is modified from
the definition of ‘value’, which appears in the Austra-
lian Oxford Dictionary where it is described as ‘one’s
principles or standards’ about ‘what is valuable or
important in life’ (Moore, 1999, p. 1428).
Methods
Design
A naturalistic approach was used to explore the profes-
sional values of occupational therapists. The naturalistic
approach was applicable as there was limited knowl-
edge available on the phenomena under investigation
and the approach aims to develop ‘explanations, princi-
ples, concepts and theories’ (DePoy & Gitlin, 2011,
p. 96). Furthermore, the naturalistic approach is inclu-
sive of environmental influences (Patton, 2002), enabling
the holistic exploration of values.
The study was guided by the constructivist paradigm
as described by Guba and Lincoln (1989). The paradigm
aims to understand phenomena from the perspective of
those who experience it. It also acknowledges the exis-
tence of multiple socially constructed realities, which
are developed by individuals as they make sense of
their experiences. These multiple realities are seen as
equal and no perspective is more ‘true’ or ‘real’ than
others (Guba & Lincoln, 1989; Patton, 2002). This para-
digm was suitable for this study as it aimed to under-
stand participants’ constructions on their professional
values.
Participants
Ethics approval was obtained from the University of
South Australia’s Human Research Ethics Committee.
Purposive sampling was used to identify the partici-
pants who could provide an in-depth understanding
of the phenomenon (DePoy & Gitlin, 2011). Selection
criteria included that participants be employed with
five or more years of experience as an occupational
therapist in Australia. Participants who met the inclu-
sion criteria were identified by two Australian occupa-
tional therapists that had 10 or more years of
experience in the profession. Potential participants
were contacted via email and sent detailed information
on the study. Interested participants returned a signed
consent form to the researcher. They were then attrib-
uted codes to protect their privacy, such as OT2 or
OT7. Participants were recruited until no new informa-
tion emerged during data collection (Lincoln & Guba,
1985).
Fifteen occupational therapists participated in this
study. Thirteen were female and two were male. Five
participants came from South Australia, three from
Queensland, two from both News South Wales and
Victoria and one each from Western Australia, the
Northern Territory and Tasmania. Five participants had
worked for a minimum of five years, three for a mini-
mum of 11 years and three for a minimum of 21 years.
Four participants had worked as an occupational thera-
pist for a minimum of 31 years. The average number
of years that participants had worked was 22. Partici-
pants were employed in a variety of work settings,
© 2012 The AuthorsAustralian Occupational Therapy Journal © 2012 Occupational Therapy Australia
210 A. AGUILAR ET AL.
including private practices, educational institutions,
public hospitals, community rehabilitation and rural
health services.
Data collection
A semi-structured interview schedule was piloted and
then used to guide the interviews, which occurred face
to face or via telephone. They lasted around an hour
and were recorded. As it can be difficult for individuals
to identify professional values (Greenwood, 1993), par-
ticipants were asked open-ended questions about the
values they admired in other therapists, the values they
considered important for their profession and what
made them proud of their profession. They were also
asked to provide clinical examples of where values
were and were not being upheld. Hence, participants
were asked indirectly about their values and the con-
structivist approach was used to explore their construc-
tions.
Data analysis
Data were analysed using an inductive approach and
the processes of unitising, categorising and filling in
patterns (Lincoln & Guba, 1985). This analysis method
has been used in other health-related constructivist
studies (Goodman-Brown & Appleton, 2004; Koch &
Webb, 1996). First, units of information were identified
within each transcript and attributed participant codes
to ensure a data trail. The constant comparison method
was used to bring similar units of information together
to form provisional values, to devise rules that describe
each value and to render the entire value set as inter-
nally consistent. The values were reviewed for lack of
fit and repetition. Relationships between the values
were established based on their content and categories
were formed.
Methods for trustworthiness
To aid credibility, initial interviews were analysed sep-
arately by the researchers. The researchers then com-
pared the results, discussed and addressed any
potential biases and disparities. The principal
researcher (A. A.) also engaged in peer debriefing. Fur-
thermore, throughout the analysis process, the emerg-
ing categories were checked against the recorded
interviews to ensure that they had a strong grounding
in the raw data. To address issues of dependability
and confirmability, the principal researcher kept an
audit trial and thus a record of all decisions made
during the analysis process (Lincoln & Guba, 1985).
The researcher also engaged in reflexivity throughout
the study by keeping a journal and engaging in a ‘pro-
cess of self-examination’ to identify possible cultural,
political, social and ideological influences and biases
(Patton, 2002). Transferability is aided through provid-
ing a rich description of the study’s results (Lincoln &
Guba, 1985).
Results
The emerging professional values formed three main
categories. For a list of categories and their values, see
Table 1.
Category I: The client and the client–therapist partnership
This category contains several values relating to the cli-
ent and the client–therapist partnership.
Working with clients
Participants reported highly valuing the client–therapistpartnership and the approaches they used to work with
clients. The partnership commenced with gaining client
confidence and trust. OT6 commented:
Make sure that they feel safe within the relationship
and that you’re going to treat their information
confidentially and that they can rely on you and
trust you.
TABLE 1: Categories and values that emerged from the
interviews
Categories Values
The client and the
client–therapist
partnership
Working with clients
Empowering clients to lead
Understanding the individual
client
Honouring clients’ priorities
and goals
Client independence
Occupational therapy
knowledge, skills
and practice
Using and updating knowledge
and clinical skills
Occupation
Problem solving
Self-reflection
Working within a health team
Leadership within the workplace
Advocacy
Being a professional
Selfless values Kindness
Warmth
Empathy
Honesty
Fairness
Caring
Thoughtfulness
Humility
Helping clients
Giving hope
Perseverance
Respect
© 2012 The AuthorsAustralian Occupational Therapy Journal © 2012 Occupational Therapy Australia
PROFESSIONAL VALUES IN OCCUPATIONAL THERAPY 211
The collaborative approach to working with clients
was particularly valued by five participants. These par-
ticipants used the terms ‘working with’ to describe the
approach, for example, OT6 described it as ‘working
with the person side by side’. OT3 perceived the
approach as ‘working in co-operation with that person
(the client) to find something that is going to work for
them’. The ability to work in this manner was perceived
as essential to being a good occupational therapist.
Empowering clients to lead
Four other participants valued an approach that moved
beyond ‘working with’ clients and instead allowed
clients ‘to lead the way’. OT7 described the approach as
‘more than partnership, the client should be the leader
of what is to occur.’ Similarly, OT1 believed that it was
also important to leave the ‘client in control as much as
possible’. This approach also involved empowering
clients to make their own decisions. OT14 explained:
If we are truly client centred, it is about us empow-
ering the client to make those decisions, rather than
us making them for them.
Understanding the individual client
Throughout the interviews, it became clear that the
majority of participants valued understanding each
individual client including their circumstances, needs,
strengths, abilities and environments, including their
social supports. To best understand each client, partici-
pants believed that it was important to ‘look at the full
picture’ and to have a ‘holistic focus’. Having a holistic
focus involved looking beyond a person’s medical diag-
nosis or injury. OT4 described this succinctly:
Need to hone and focus on the person, who they
are, what drives them, what motivates them, what
are their interests, what are their core values, what
are their roles and their habits and routines, what
can they do, rather than what are their impair-
ments.
Honouring clients’ priorities and goals
Several participants reported valuing clients’ priorities.
For example, OT3 discussed the importance of honour-
ing and respecting ‘where a client was at’ and their pri-
orities at that point in time. She also commented:
Be respectful enough to determine what the needs
of our clients actually are, what their priorities are,
which might actually be different from ours.
These participants also believed that clients’ priorities
should be placed above those of the therapist. For
example, OT6 explained that it was important to remain
‘focused on what your clients’ want and need rather
than what the therapist feels is important’.
Participants also valued working towards meeting cli-
ents’ personal goals. OT13 described her enjoyment of
meeting clients’ goals:
There is nothing better than asking somebody
‘what it is that you really want to be able to do?’
and being able to achieve that with them at the end
of your treatment.
Client independence
Throughout the interviews, participants discussed a
belief in client independence. OT10 explained that she
had a strong focus ‘on maintaining independence, either
through restoring, maintaining or compensating for
decrease in function.’ Interestingly, OT8 perceived the
strong focus on client independence as both a drawback
and strength:
I think within Australia we value autonomy and
independence for our clients. That’s both a strength
for us but can also create some difficulties when
we are working with people who aren’t from the
dominant culture.
Category II: Occupational therapyknowledge, skills and practice.
This category encompasses values relating to clinical
and professional practice.
Using and updating knowledge and clinical skills
Occupational therapy knowledge and clinical skills
were valued by the majority of participants. Partici-
pants also highly regarded the clinical expertise of other
occupational therapists and admired therapists who
had ‘a very clear sense of their training and their core
skill’.
Participants also discussed the importance of updat-
ing their knowledge and skills. OT3 commented that as
a professional, it was her responsibility to maintain her
knowledge and make sure she was ‘up to date with the
latest interventions.’ A therapist who stayed up to date
with current knowledge and skills was perceived as a
good occupational therapist.
The use of knowledge to make and justify clinical
decisions was also valued. The term ‘clinical reasoning’
was used by a few participants to describe this use of
knowledge in practice. OT10 provided an example of
what clinical reasoning involved:
… doing the assessment and then incorporating dif-
ferent knowledge bases and theories of practice
and then incorporating that into the intervention
that you are going to use with the client.
© 2012 The AuthorsAustralian Occupational Therapy Journal © 2012 Occupational Therapy Australia
212 A. AGUILAR ET AL.
Occupation
Participants clearly valued occupation. They valued rec-
ognising the importance of ‘what people do’ and saw
this focus as unique to occupational therapy. OT14
explained:
Unique to us obviously is the fact that we place
such an importance on people’s ability to do the
things they need to do for a sense of wellbeing.
Participation in occupation was seen as a human right
by OT5. It was also perceived by two participants as
‘giving purpose and meaning to life’ and ‘being essen-
tial for good health’.
Several participants valued the use of occupation as a
therapeutic medium. They talked about ‘having an
occupational focus’ in practice, using activity and occu-
pation as ‘part of treatment’ and keeping occupation
‘core to intervention planning’. OT4 described a good
occupational therapist as someone who used occupation
in practice:
A great occupational therapist knows how to use
occupation as a means and end. Rather than using
a whole bunch of generic skills that other profes-
sions can use, they use occupation as their primary
therapeutic medium.
Problem solving
The ability to problem solve was perceived as crucial to
occupational therapy by several participants. They
talked about admiring therapists who problem solved
‘outside the square’. They also admired therapists who
were ‘visionary’, ‘imaginative, ‘innovative’ and ‘crea-
tive’ in their problem solving. Part of being a good
problem solver involved a willingness to take risks and
this was supported by OT14 in describing a therapist
she respected:
They were quite visionary and thought outside the
box and were very prepared to be creative, try new
things and take risks.
Self-reflection
Personal reflection on skills and limitations was valued
by several participants. These participants also reported
taking steps to address their own limitations, including
seeking out specialist knowledge and support. They
also referred clients onto other professionals if they
were unable to assist.
Several participants also valued reflecting on their
practice. This was very important for OT13, as she sta-
ted that therapists were ‘human beings’ and ‘didn’t
always get it right’. She believed that it was important
for therapists to reflect on what they did in practice, the
reasons behind their actions and how things could be
carried out differently next time.
Working within a health team
Occupational therapy participants gave great impor-
tance to working well with other professionals in the
health team. They valued building good rapport, being
flexible, compromising and communicating effectively
with others in the team. They also appreciated the con-
tributions of other health professionals, OT14 explained:
We also value contributions of others, other health
providers and community agencies, because we can
see how important they can be towards achieving a
functional goal for our client.
OT14 also believed that by working together with
other professionals, clients’ needs could be met in a
greater capacity than just occupational therapy. In
regards to working with the medical profession, four
participants believed that it was possible for the occupa-
tional therapy holistic model to work ‘alongside’ the
medical model. However, they were adamant that occu-
pational therapy should not follow the medical model
and that occupational therapists need to challenge the
model when necessary. OT4 discussed how following
the medical model can negatively impact occupational
therapy values:
Values of the OT profession get lost quite frequently
because we get caught up in the medicalisation of
the systems that we work in and we become focused
on the impairments and fixing the impairments.
Leadership within the workplace
Several participants reported valuing occupational ther-
apy leadership within departments and organisations.
They admired therapists who had leadership skills and
who were in leadership positions. OT11 described a
therapist whom she respected:
The therapist who’s a manager, who’s got an excel-
lent department and runs a really good OT depart-
ment. She’s got really good leadership skills.
Participants believed that a good leader encouraged
colleagues to grow, supported less experienced staff in
their career pathway and inspired others to aim for
excellence in occupational therapy.
Advocacy
Advocacy for clients was valued by participants. OT14
discussed that client advocacy could take place within
the health system or within a client’s family and friend-
ship circles. Occupational therapists who took on this
role were admired:
© 2012 The AuthorsAustralian Occupational Therapy Journal © 2012 Occupational Therapy Australia
PROFESSIONAL VALUES IN OCCUPATIONAL THERAPY 213
I think of examples where practitioners have stood
up against other health practitioners in team meet-
ings around clients’ readiness for discharge or cli-
ents’ transfer to nursing home … I see that as
really admirable (OT7).
Similarly, occupational therapists who advocated on
behalf of the profession were held in high esteem. Such
advocates took action on issues that were of concern to
the profession and articulated and spoke of the impor-
tance of occupational therapy.
Being a professional
Participants believed that it was important to always act
in a ‘highly professional’ way. For OT3, this meant not
doing anything that compromised her professionally,
keeping the core principles of the profession ‘in mind’
and demonstrating them constantly. OT6 who worked
in a rural setting, also shared this view:
I guess working in a rural area, you have to have
your values in mind all the time because we see cli-
ents out and about often in town, on the weekends,
or in the supermarket, at the pub, whatever. So you
have to keep your values in mind because you
need to make sure that you’re treating people confi-
dentially and respectfully.
They also discussed the importance of maintaining
professional ‘boundaries’ with clients for the benefit of
the client and the therapist. OT1 explained:
All of us will meet clients like that one day. That
turn all of your emotions upside down … and it’s
coping with that … keeping yourself emotionally
sort of apart from things that could drag you in. I
think you can get too close. So I think it’s to protect
the client. But if you get too involved like that you
will burn out too quickly.
Participants also valued ethical practice, including
abiding by the codes of ethics and work standards.
Category III: Selfless values
Several selfless values emerged that were seen as essen-
tial to occupational therapy practice. Values such as
‘kindness’, ‘warmth’, ‘empathy’, ‘honesty’, ‘fairness’,
‘caring’ and ‘thoughtfulness towards the client’ were
considered important. Two participants in particular
valued ‘humility’. For instance, OT8 admired an occu-
pational therapist that remained humble, despite her
great success as a private practitioner. OT3 believed that
being humble helped therapists to recognise that they
were not the ‘expert’ of the client’s situation and stated:
I think we have to have a lot of humility actually,
to be a good OT. With humility comes that ability
to accept that we don’t have all the answers. That
we don’t know this person’s individual circum-
stances. We actually are there to learn about that
particular person.
Participants also valued ‘helping clients’ and conse-
quently making a difference and contribution to their
lives. Making this contribution gave them a sense of
pride. OT3 explained:
At the end of the day, what we do to people actu-
ally does make a difference and that makes me
very proud.
They also valued ‘giving hope’ to the client. OT9
described this value succinctly:
It really is about supporting belief in someone and
them knowing that someone does believe in their
goals.
‘Perseverance’ was seen as essential to giving hope.
Participants talked about the importance of therapists
not giving up, working through resource limitations,
working with the client until the issues were resolved
and trying a whole range of options with the client until
the most suitable solution was found.
‘Respect’ for clients was also valued and participants
believed it was important to respect emotions, rights,
values, beliefs, culture, language and priorities. OT3
also believed it was important to respect colleagues,
their points of view and their contributions.
Discussion
The purpose of this study was to identify the profes-
sional values of Australian occupational therapists.
The resulting values encompassed three main areas:
the client and the client–therapist partnership; occupa-
tional therapy knowledge, skills and practice; and self-
less values. Previous studies exploring the values of
occupational therapy have mainly focussed on identi-
fying and describing philanthropic values (Duque,
2004; Kanny, 1993; Peloquin, 2007). The results of the
current study indicate that there are also values which
guide daily practice, including client centred practice,
professional relationships and the responsibilities of
being an occupational therapy professional. While the
results cannot be generalised to the wider Australian
occupational therapy profession, they provide insight
into several of the values that are shared amongst a
group of experienced occupational therapists. This is
an initial step towards identifying the values of the
profession and making them explicit and identifying
the values that comprise occupational therapy profes-
sionalism.
Due to differences in their meaning and content, it is
difficult to make direct comparisons between the values
© 2012 The AuthorsAustralian Occupational Therapy Journal © 2012 Occupational Therapy Australia
214 A. AGUILAR ET AL.
identified in the current study and those that emerged
in previous international studies. Nevertheless, some
similarities can be observed. For example, the Standards
and Ethics Commission in America (Kanny, 1993) iden-
tified the value of ‘dignity’ which incorporated ‘valuing
the uniqueness of each person’, ‘empathy’ and ‘respect’.
These aspects emerged as values in the present study.
Peloquin (2007) identified the value of ‘courage’, which
included ‘advocay’ and ‘giving hope’, which emerged
as two of the values in the current study. The value of
‘occupation’, which emerged in the present study, was
also considered a value by Duque (2004) and perceived
by Kanny (1993) as essential to the values of ‘freedom’
and ‘dignity’ and by Peloquin (2007) to ‘integrity’.
There were also several differences between the val-
ues in the current and previous studies. For example,
the Commission’s value of ‘dignity’ also encompassed
the ‘nurturing of dignity’, ‘competence’ and ‘self-worth’
(Kanny, 1993), which did not emerge in the present
study. Peloquin’s (2007) value of ‘mindfulness’ only
shared the aspect of ‘thoughtful reflection’ with the cur-
rent study and not the aspects of ‘anticipating future
challenges’ and ‘adapting to ongoing change’. In addi-
tion, some values were not shared at all between the
studies. For example, the Commission’s value of ‘pru-
dence’ was not identified in the current study. Duque’s
(2004) value of ‘balancing the art and science of practice
in health promotion’ was also not identified. Several
values also emerged in the present study which did not
appear in the previous studies, including the values of
‘humility’, ‘empowering clients to lead’, ‘working with
clients’, ‘honouring clients’ priorities and goals’, ‘leader-
ship within the workplace’ and ‘working within a
health team’. Hence, several unique values emerged in
the current study. These values are indicative of partici-
pants valuing their working relationships with clients,
their roles within a health care team and workplace set-
ting and the ability to maintain humble with clients and
colleagues. Interestingly, the unique values of ‘empow-
ering clients to lead’ and ‘working with clients’ were
explored as two separate occupational therapy client
centred approaches by Canadian authors Falardeau and
Durand (2002), indicating that participants valued dif-
fering approaches to working with clients. Further
research on these and the additional unique values will
assist with clarifying their relevance within the broader
profession.
The differing and unique values could be due to the
influence of the surrounding contexts on the develop-
ment and socialisation of professional values, as the
previous studies were either based in America or sum-
marised American, Canadian and British literature. This
suggestion is supported by Van De Camp, Vernooij-
Dassen, Grol and Bottema (2004, p. 700), who stated
that ‘depending on the context from which one tries
to conceptualise professionalism, constituent elements
will be different in abstraction level, relevance and
importance’. The differing and unique values highlight
the importance of identifying the values of the profes-
sion within the Australian context.
The similarities between some of the values identified
in the previous and current studies may be explained
through the shared ‘Western culture’ and thus the shar-
ing of several norms, values, beliefs and world views
(Hasan & Ditsa, 1999; Watson, 2006). For example, indi-
vidualism and a firm focus on personal independence,
freedom and choice are strong values of Western culture
(Eckersley, 2006). As a result, Hocking and Whiteford
(1995) ascribed the Australian occupational therapy
value of individuality as a ‘Western notion’. Participants
in the current study also valued the individuality and
independence of clients. This study also identified the
importance of occupation for participants, in line with
the views of Iwama (2004), who believed that the con-
cept of ‘occupation’ was important in Western culture.
This raises the question of how westernised values of
Australian occupational therapists align and interact
with the values of other cultures. This is of particular
concern when occupational therapists work with clients
from cultures who have differing values. For example,
cultures that do not value individuality, but rather col-
lectivism and personal relationships, such as the cultures
of West Africa, the Middle East and the Indigenous peo-
ple of Australia (Eckersley, 2006; Fogarty & White,
1994).
Iwama (2004) has commented that culture and its
influence on occupational therapy practice is easily
taken for granted. This could be due to lack of reflec-
tion amongst occupational therapists on how culture
shapes and moulds their own professional values. This
lack of awareness could lead to ‘values myopia’, which
is a ‘tendency to assume that other people’s values are
the same as our own’ (Fulford, 2004, p. 220). This
places occupational therapists at risk of providing cul-
turally irrelevant practice and failing to meet the occu-
pational needs of their clients. To provide occupational
therapy that is culturally appropriate, occupational ther-
apists need to reflect on how culture influences their
professional values, how their values shape their prac-
tice and how these value may differ to those of their
clients.
Reflection on professional values could also assist
therapists to understand how their values align with
those upheld by other professions. Byng et al. (2002)
explored the values of UK speech pathologists and
found that practitioners experienced disagreement and
conflict with the curative values of the medical profes-
sion. Participants in the current study perceived a divi-
sion between their values and the values of the medical
profession, suggesting potential conflict with some of
the values of the medical profession. Reflection on pro-
fessional values could assist individual occupational
therapists to identify which values come into conflict
with those of the medical profession and could assist
© 2012 The AuthorsAustralian Occupational Therapy Journal © 2012 Occupational Therapy Australia
PROFESSIONAL VALUES IN OCCUPATIONAL THERAPY 215
them to manage, negotiate and work within the existing
value conflicts (Fulford, 2004).
However, reflection on professional values is
impeded by their centrality and a framework may be
needed to guide the process. Byng et al. (2002) devel-
oped a value-based framework to guide the reflection of
speech pathologists. The framework enables practitio-
ners to examine the values that underpin different lev-
els of clinical practice. Practitioners are able to reflect on
the values that underpin their ultimate practice goals,
their intermediate goals, specific interventions and their
related social dynamics. There is potential for this
framework to be adapted and used by Australian occu-
pational therapists.
This study has provided insight into the professional
values of 15 Australian occupational therapists. It is an
initial step towards identifying the values of the profes-
sion and making them explicit. The results of the cur-
rent study could be used as a baseline to inform future
explorations. For example, the values could be used as
deductive codes to extract professional values from
Australian occupational therapy literature, documenta-
tion and curricula. They could also be used to guide
future interviews exploring the practical application of
specific values. The results of such studies will assist
with achieving the overall aim of making the values of
the profession explicit.
Having explicit values will enable students and thera-
pists to reflect on how culture shapes and influences
specific values of the profession, centralising culturally
appropriate practice in the profession. Clear values will
also facilitate comparisons with the values of other pro-
fessions, enabling the identification and future manage-
ment of value conflicts. They could also be used to
create awareness amongst other professions of the val-
ues and priorities of occupational therapy, addressing
misunderstandings and enhancing mutual respect and
team work (Fulford, 2004). Explicit values will also
clarify what professionalism means to the Australian
occupational therapy profession and thus providing
insight into the values that guide practice, motivate
practitioners and unite the profession.
This study had a few limitations. Due to its qualita-
tive approach, the results cannot be generalised beyond
the group of individuals who agreed to participate in
this study. However, as previously described, steps
were taken to enhance the credibility and transferability
of the results. Furthermore, it is not possible to know
the extent to which participants upheld the emerging
values. It is also not possible to determine which values
participants perceived as fundamental or peripheral.
Conclusion
This study aimed to explore the professional values of
Australian occupational therapists. It also aimed to con-
tribute to research orientated towards identifying the
values of the profession and in doing so, clarify what
professionalism means to the Australian occupational
therapy profession.
Several professional values emerged that were philan-
thropic in nature, but others emerged which guided the
practice of occupational therapy, professional relation-
ships and the responsibilities of being an occupational
therapy professional. Some of the emerging values had
not been previously identified, highlighting the impor-
tance of identifying the values of the profession within
the Australian context.
To enable culturally appropriate practice and man-
agement of potential value conflicts, occupational thera-
pists need to reflect on how culture influences their
professional values, how their values shape their prac-
tice and how they differ from those of their clients and
other professions.
Acknowledgments
The authors would like to thank the participants who
volunteered in this study.
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