EXPLORE THE FUTURE FINANCIAL WORKPLACE...design thinking, through the methodology’s exploratory...
Transcript of EXPLORE THE FUTURE FINANCIAL WORKPLACE...design thinking, through the methodology’s exploratory...
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1 / Financial Workplace Register here: unwired.eu.com/financial/2019
EXPLORE THEFUTURE FINANCIAL WORKPLACE
www.unwired.eu.com/financial/2019
L @unwired #WORKTECH
EVENT SPONSORS
CONFERENCE & RBS WORKPLACE TOUR
MONDAY 21ST OCTOBER
9:00 - 14:30
RBS, 250 BISHOPSGATE, LONDON, UK
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2 / Financial Workplace Register here: unwired.eu.com/financial/2019
A Warm Welcome To Financial Workplace 19
Financial Workplace19 is an industry specific event exploring the
latest trends on the future of work and workplace in the financial
services sector - part of the leading WORKTECH event series.
Financial Workplace19 is a fast-growing forum for those interested
in discussing the latest trends and challenges for the financial
workplace, including real estate, technology and innovation. Never
before has the workplace, and the way we work been so high on the
agenda for the financial services organisations, looking to improve
productivity, attract and retain talent, and increase business return.
You are invited to join 70+ senior professionals from real estate,
facilities, HR, technology, executive management, architecture, design
and professional advisors in the financial services sector, to listen to
global thought leaders and share best practise and expertise on the
future financial workplace.
The conference will be a half day event, run in one stream, allowing
delegates to attend every speaker presentation. There will be
networking breaks throughout the conference, creating time for
attendees to meet with partners and the other participants who are
experiencing similar industry challenges and changes regarding the
financial workplace.
Alongside the conference, we will be running tours of RBS’s new
workplace at the end of the conference. There is limited availability
and places will be offered on a first come, first serve basis. Delegates
will have the opportunity to pre-register for these tours in advance.
We will also have a curated innovation exhibition happening in the
breakout areas for attendees to meet with our education partners,
complementing learning throughout the day.
We hope you will be able to join us, and we are looking forward to
welcoming you to the event on the 21st October.
Warmest regards,
Nicole
Conference Producer, UNWIRED Ventures
Nicole Barretto
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3 / Financial Workplace Register here: unwired.eu.com/financial/2019
Contents
Conference Agenda
Speakers 4
Our Venue 9
Sessions 6
Who Attends 10 Key Information 11
7
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SPEAKERS
Speakers IncludeJohn Avery LOM Andy Butterworth BDOPeter Hewitt-Penfold Financial Conduct AuthorityDan Makoski Lloyds Banking GroupMichelle Marwood BlackstoneJeremy Myerson WORKTECH AcademyPhilip Ross UnGroupMartin Smith LogitechTim Streather Spica Technologies LtdTim Yendell RBS
MEET THE SPEAKERS
Financial Workplace 19 will attract some of the biggest and brightest names to debate, discuss, and divulge the latest thinking on the future of work and the workplace for financial services.
The day will feature leading international thinkers from industry
and academia. Our speakers represent some of the world’s biggest
brands and best universities and research departments, alongside
radical visionaries from new innovative organisations.
Through inter-disciplinary speakers and learning experience,
we focus on bringing cutting edge ideas and inspiration to the
financial services workplace community to enhance creativity and
move thinking forward. We aim to curate a unique programme,
bringing together experts in the fields of people, place and
technology from financial services plus relevant adjacencies to
reflect on the future of financial services workplace.
Alongside the conference series, the WORKTECH Academy
knowledge hub, explores the future of work through 6 key themes:
people, place, technology, design, culture and innovation. Creating
leading commentary, research, and publications, that places
scientific research at the heart of key business problems.
www.worktechacademy.com
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SESSIONS
KEY THEMES
Workplace Experience
Culture & Collaboration
HQ’s of the Future for Financial Services
MEET THE SPEAKERS
The future of work and the workplace is on everyone’s agenda including financial sevices organisations. This event brings thought leaders together to share cutting edge ideas on the future financial workplace, from both a people, place, and technology perspective. It will allow an understanding of the key drivers of change and enablers of innovation in the financial services sector, that will help shape how, where and when work takes place.
Key themes we will be discussing at this event include:
SMART WORKPLACE EXPERIENCE | Workplace experience moves
up the global business agenda even in Financial Services sector,
as part of a strategy to attract and retain the best talent, how can
Financial Services organisations improve the digital and overall
experience for people at work.
CULTURE & COLLABORATION | The convergence of technology
and financial services could result in financial services companies
increasingly adopting new workplace cultures. How can you build
culture and support organic collaboration to drive engagement and
productivity?
FINANCIAL SERVICES HQ’S OF THE FUTURE | Financial services
organisations are facing specific challenges when it comes to
future-proofing their workplaces. Explore some pioneering examples
of HQ’s of the future.
SESSION HIGHLIGHTS
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SESSIONS
Conference
Floworking In The City – Workplace Transformation and Culture Change at 250 Bishopsgate and BeyondJohn Avery, Director, LOM / Tim Yendell, Head of Workplace, RBS
Learn about the transformation of 250 Bishopsgate and the creation of the Living Rooms co-working hub, looking at how design and change management is helping to facilitate a new ‘floworking’ culture in the context of NatWest’s property strategy.
Conference
Case Study: Financial Conduct Authority New HQPeter Hewitt-Penfold, Property and Estates, Financial Conduct Authority
The UK’s financial regulator has relocated to a new office building at International Quarter at Queen Elizabeth Olympic Park. 3,000 FCA staff have moved to the site from the FCA’s previous headquarters at Canary Wharf, where it has been since the late 1990s. The new modern offices will bring all FCA’s London staff under one roof for the first time and offer a mix of excellent facilities, value for money, sustainability and the right infrastructure to meet the FCA’s future needs.
Conference
Application of Design Thinking in Financial Services Dan Makoski, Chief Design Officer, Lloyds Banking Group Other Speakers To Be Confirmed
Design thinking, a collaborative, human-focused approach to problem-solving, is no longer just for the creative industries. It has become an important management trend across many industries, including financial services. This discussion will examine the value of design thinking in financial services with some early industry adopters.
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8.30 Registration
9.00 Chair’s Welcome: Jeremy Myerson, Director, WORKTECH Academy and Research Professor, RCA
Culture & Collaboration
9.15 Floworking in the City – Workplace Transformation & Culture Change at 250 Bishopsgate and Beyond
John Avery Director, LOM / Tim Yendell Head of Workplace, RBS
John and Tim discuss the transformation of 250 Bishopsgate and the creation of the Living Rooms co-working hub, looking at how design and change management is helping to facilitate a new ‘floworking’ culture in the context of NatWest’s property strategy.
9.45 Flex Futures: BDO Case Study
Andy ButterworthNational Head of Tax & COO, BDO
BDO are a leading international assurance, tax and financial advisory company who are leading the way with their flexible working strategy, which gives employees the flexibility they need to maintain healthy personal lives, while also delivering on the promises they make to clients. BDO understands that success and adaptability depends not only on recruiting and developing the most talented professionals, but on creating an environment where they can thrive personally and professionally. In this talk, Andy will share insights into the Freespace technology implemented to analyse the working environment and how it enabled BDO to confidently transition to a productive, flexible workplace for employees, whilst reducing real estate costs. Andy will highlight the learnings and outcomes of introducing this flex-working scheme at BDO, who have won several international workplace awards for initiatives to make the company a better place to work.
10.15 Expert Discussion: Application of Design Thinking in Financial Services
Jeremy Myerson Director, WORKTECH Academy and Research Professor, Royal College of Art / Dan Makoski Chief Design Officer, Lloyds Banking Group
Design thinking, a collaborative, human-focused approach to problem-solving, is no longer just for the creative industries. It has become an important management trend across many industries, including financial services. Leaders are recognizing that important challenges, such as engaging with millennial customers, can be best addressed by using design thinking, through the methodology’s exploratory approach, human focus, and bias towards action. This talk will examine the value of design thinking in financial services with some early industry adopters.
10.45 Networking Break
Smart Workplace Experience
11.15 Video Collaboration in the Evolving Financial Workspace
Martin SmithSenior Account Manager Video Collaboration, UK, Logitech
Logitech designs, manufactures and markets personal interface products but also video conferencing and collaboration solutions that enable people to effectively work, play, and communicate in the digital world. Simplification is critical to managing meeting space infrastructure and increase employee adoption. Meeting rooms of all sizes need to have technology capable of bringing in remote participants. Voice is certainly necessary, but video, content sharing and other collaboration tools are now a must-have. Learn more in this interactive session about how to equip your institution with modern tools to amplify employee retention and productivity.
11.45 Banking and Financial Services Workplace is Now a User Experience Business
Tim StreatherCEO, Spica Technologies Ltd
Employee workplace experiences, not physical assets, are disrupting real estate and driving value and financial workplaces are needing to create a high performing agile culture, in a rigid complex workplace. This session will explore how organisations can make your physical assets smarter via frictionless communication with users and provide optimal environmental conditions. Improve your workplace culture by understanding the behavioural data and empowering employees to effortlessly interact with their environment in a flexible agile breeding-ground for innovation.
12.15 Networking Break & Light Lunch
AGENDA PREVIEW / MONDAY 21ST OCTOBER BACK TO TOP
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Financial Services HQ’s of the Future
12.45 Expert Discussion: The New Financial Workplace
Philip Ross CEO, UnGroup / Michelle Marwood Senior Vice President, Corporate Services, EMEA, Blackstone
In the financial sector, lean operations and efficient space use are priorities across the portfolio, from trading floors to branch offices. But it’s the needs of the people who inhabit the space—employees, customers and partners—that matter the most. The workplace must work for them. As the nature of work continues to change in the financial industry, the workplace is adjusting with it. In this session, experts will discuss the forces reshaping the financial services industry and the drivers for change for the corporate workplace.
13.15 Creating a Diverse and Inclusive Workplace: FCA Case Study
Peter Hewitt-PenfoldProperty and Estates, Financial Conduct Authority
The FCA have moved over 3000 staff into their new inclusive Head Quarters located at International Quarter, Queen Elizabeth Olympic Park. The building was designed by world-acclaimed architects, Rogers Stirk Harbour + Partners to emulate the very latest thinking behind progressive ways of working. With the health and wellbeing of its occupants at the very forefront, it boasts stunning views of the City of London, as well as innovative design features. This session will look at the FCA’s journey that puts workplace design at the very heart of the welfare and wellbeing of employees.
13.45 Chair’s Closing Remarks
14.00 RBS Workplace Tour: Limited availability
14.30 Conference close
AGENDA PREVIEW / MONDAY 21ST OCTOBER BACK TO TOP
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OUR VENUE
VENUE
ConferenceRBS Building, 250 Bishopsgate
We are delighted to be partnering with RBS
to host Financial Workplace 19 at their 250
Bishopsgate offices. Upon arrival, please make
your way to the NatWest Conference Centre
located at the Bishopsgate entrance of the
building. When you enter the building, you will be
greeted by a member of the team who will direct
you to the event registration desk where you will
need to collect your name badge for the event,
photo ID will be required.
RBS has evolved its own brand of co-work with
the launch of the 3rd floor at 250 Bishopsgate in
the City of London. A dynamic space has been
created where 800 people share 400 ‘seats’ that
provision ’desk’ style work along with a range
of additional, alternative and casual spaces.
The design is eclectic, with a cool aesthetic
that provides demarcated ‘rooms’ and zones
complete with screens to separate the space
dressed with books, plants and artefacts.
GETTING HEREAddress
RBS Building, 250 Bishopsgate,
Spitalfields, London EC2M 4AA
Public Transport
You can get to 250 Bishopsgate via bus or train. Below
are the stations and lines that stop nearby.
By Train
The closest station to the venue is Liverpool Street
which can be accessed by the London Overground &
TFL Rail, Central line and Circle, Hammersmith & City &
Metropolitan line.
By Bus
The closest bus stop to the venue is Primrose Street
which can be accessed by the following busses 8, 26, 35,
42, 47, 48, 78, 135, 149, 205, 344, 388, N8, N26 and N242
Please visit the website for information on driving and
parking directions.
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The conference stimulates interest and curiosity for the development of our multidisciplinary knowledgeEMEA, REGION BUILDING OPERATIONS, CITIBANK
Forward thinking & innovative sharingGLOBAL CHANGE MANAGEMENT
STRATEGIST, MICROSOFT
WHO ATTENDS
BOOK NOW:
CORPORATE END USER RATE
To qualify for this discounted rate, you must currently work for a financial
institution or within a financial role. Please email [email protected].
STANDARD REGISTRATION RATE
Super Early Bird: £299 save £100 on the standard rate until 15th August
Early Bird: £349 save £50 on the standard rate 21st September
Full Rate: £399
For booking please visit www.unwired.eu.com/financial/2019/
30% Workplace
17% Real Estate
16% Design
10% Press
10% Marketing
9% HR
8% Technology
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Key informationWhen: Monday 21st October
Where: RBS, 250 Bishopsgate, London, UK
How to Book:Visit: www.unwired.eu.com/financial/2019/
Email: [email protected]
Offer a Special Rate to Your Network!
Become a marketing partner for this event and qualify
for a special rate for your colleagues, complimentary
passes for yourself, logo exposure for your organization,
and more!
If you are part of a group that would like to attend and
are looking for a joint group rate please get in touch to
arrange a bespoke ticket price.
We also offer a paired ticket discount; if you book one
ticket you can book another for a friend with a 20%
discount.
Become a WORKTECH Ambassador
We’re looking for people that love the future of work and
the workplace and social media. People who are willing
to become part of our team and help spread the word to
the masses. There will be a free event ticket available to
successful applicants.
For more information on the above initiatives, please
contact [email protected]
L @unwired #WORKTECH
7 St. John’s Mews, 13 St. John’s Road, Hampton Wick,
Kingston upon Thames, KT1 4AN, UK
Tel: 020 89 77 89 20
www.unwired.eu.com