solutions

Knowledgeable experts with the industry insight to improve your bottom line, now and in the future. Advanced Patient Advocacy’s expertise is your business advantage. No one can match

our insightful understanding of the current and future funding challenges associated

with the growing uninsured market. We put our unsurpassed knowledge of the industry

complexities, delivery models, financial management systems, regulatory challenges

and coverage opportunities to work for you, creating high-quality customized solutions

that make a measurable difference. As an industry leader, APA sets the standard for best

practices and quality control, including the integration of innovative technologies

and advanced continuing education. Our experts, processes and technologies enable

us to generate healthy results for your healthcare organization. Guaranteed.

ExpErtisE

877.272.6001 i www.aparesu l ts .com

Our promise is simple. Advanced Patient Advocacy will deliver more revenue for your healthcare organization. Getting more coverage for more uninsured patients.

Healthy results. Guaranteed.

Advocate Continuing Education (ACE)Best-in-class training sets the standard for quality and performance. Our Advocate Continuing Education (ACE) program is considered the best in the business, delivering classroom training to our team of advocates nationwide—so every APA staff member at every location delivers the most up-to-date and effective enrollment-consulting services to your staff and patients.

Innovative TechnologyWhile our unique one-on-one approach to patient advocacy is critical to our ability to deliver superior results, our customized technology solutions are integral. They do everything from helping to better manage data collection and enhance patient interaction, to uncovering useful insights to clients and streamlining the entire enrollment process.

From first encounter to final approval, this sophisticated web-based data management tool from APA streamlines eligibility and the tracking of referrals, active applications and patient information. Features include:

• Robust Patient Portfolios—track information from multiple visits and facilities in a single patient portfolio

• Enhanced Communication Tools—keep patients informed and engaged throughout the screening and enrollment process

• Guaranteed Follow-up—timely contact with case workers on all open applications

• Complete Charity Data—gathers, stores and reports charity information

• Instant Reporting—in-depth, on-demand reporting on any aspect of information

• Total System Integration—simple file-transfer protocols for daily electronic account updates

Proprietary to APA, this web-based business management tool continually marks the progress of accounts and provides clients with a wide range of valuable business tools, including:

• Enhanced Communication Tools—allow you to request meetings and track performance

• Unique Dashboard Reporting—helps you drill down into and analyze all data

• Sophisticated Sharing and Feedback—enables clients to submit requests, post comments and share documents

Designed to be a point of first contact, this easy-to-use web-based screening tool is the first step in securing third-party coverage. A valuable asset to all, the Advocate 20/20 Coverage Connector will:

• Be available at critical patient access points

• Collect patient information necessary to determine eligibility and complete applications

• Streamline the charity process (i.e. charity care by selective use of data integration and work flow segmentation)

• Secure an electronic signature (based on patient’s authorization) that can be used for application representative forms

• Educate patients about their options

• Match the patient with an advocate who will ensure all applications are completed correctly and timely

175 Admira l Cochrane Dr ive , Su i te 403, Annapol is , MD 21401 i 877.272.6001 i www.aparesu l ts .com

APA generates faster approvals and increased revenue, significantly reducing uncompensated care. We’ll outperform your current eligibility model and generate superior results. Guaranteed. Call APA at 877.272.6001 today to learn more.