EXPERT SOURCES RDs in a PR Agency - dbconline.org Camp/2015/Seyler... · Media Meetings / Events...
Transcript of EXPERT SOURCES RDs in a PR Agency - dbconline.org Camp/2015/Seyler... · Media Meetings / Events...
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WHEN NUTRITION MEETS
MARKETING
RDs IN PR AGENCIESJANUARY 15, 2015
PRESENTED BY: JENNIFER SEYLER, MS, RD, CPTFLEISHMANHILLARD, VICE PRESIDENT
@JSEYLERWWW.FITNESSANDNUTRITIONCONVERSATIONS.COM
WHAT YOU WILL SEE..
• Potential RD roles
• The RD impact
• How to position yourself
ROLES & RESPONSIBILITIES
RDs in a PR Agency
EXPERT SOURCES
2
RD ROLES...
PR Knowledge High
Nutrition Knowledge High
Account Leader
PR Knowledge Varies
Nutrition Knowledge High
Nutrition Support
PR Knowledge Varies
Nutrition Knowledge High
Nutrition Consultant
PR TEAM ROLES & RESPONSIBILITIES
SENIOR VICE PRESIDENT
Develop and evaluate strategy
VICE PRESIDENT
Practice Leader, grow and develop existing/new
business
MANAGING SUPERVISOR
Oversee planning and execution of client
programs
ACCOUNT SUPERVISOR
Frequent client contact, develop client plans and
advanced media skillsAcc
ou
nt
/ P
roje
ct L
ea
ds
RD ROLES...
PR Knowledge High
Nutrition Knowledge High
Account Leader
PR Knowledge Varies
Nutrition Knowledge High
Nutrition Support
PR Knowledge Varies
Nutrition Knowledge High
Nutrition Consultant
PR TEAM ROLES & RESPONSIBILITIES
SENIOR ACCOUNT
EXECUTIVE
Manage projects, develop
plans, mastery of media relations
ACCOUNT EXECUTIVE
Write key client documents, contribute to brainstorms,
work with media, begin building client contact skills
ASSISTANT ACCOUNT
EXECUTIVE
Complete assignments,
possess basic media relations, media monitoring
INTERN
Assist account team with day-to-day projects; learn
proper media skills, contribute to brainstorms
Su
pp
ort
Te
am
3
RD ROLES...
PR Knowledge High
Nutrition Knowledge High
Account Leader
PR Knowledge Varies
Nutrition Knowledge High
Nutrition Support
PR Knowledge Varies
Nutrition Knowledge High
Nutrition Consultant
...AND RESPONSIBILITIES
• Strategic Partnerships
• Research / Trends
• Brand Positioning
• New Product Launches
• Event Promotion &
Execution
• Internal Communications
• Health Influencer
Marketing
• Key Opinion Leader
Relationship Development
• Social Media Integration &
Execution
• Customer Relationship
Management
• Project Execution
• Integrated Marketing
• Issues & Reputation
Management
TYPICAL ASSIGNMENT
Foundation
• Message & Material Development
• Monitor & Manage Issues
Program Execution
• Media Outreach: Product Launch
• Consumer Engagement: Events
• Health Influencer Outreach: Awareness
MATERIAL DEVELOPMENT
NUTRITION
CONSULTANT
NUTRITION
SUPPORT
ACCOUNT
LEAD
Key Messages
Talking Points Fact Sheets
Recipes BrochuresCreative Assets
Message & Material
Development
Monitor & Manage Issues
Media Outreach
Consumer Engagement
Health Influencer Outreach
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DELIVERING YOUR MESSAGE
• Speak in headlines, then add support
• Generally two to three key messages
Headline
Fact
Fact
RECIPE CARDS
• Development
• Card content
• Design
BROCHURES: HEALTH PROFESSIONAL VS. CONSUMER MONITOR / MANAGE ISSUES
NUTRITION
CONSULTANT
NUTRITION
SUPPORT
ACCOUNT
LEAD
Social Media Print / Online Broadcast
TrendsResponse Document
Decision Tree
Message & Material
Development
Monitor & Manage Issues
Media Outreach
Consumer Engagement
Health Influencer Outreach
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KEEP A PULSE: TRENDS
2013 Action of Sugar Survey Released and Citrus Greening
FDOC Captain Citrus Launch
Negative News Can Dominate
‘Fruit juice has benefits, but calories
outweigh them, experts say’
‘Fruit juice and smoothies:
Dangerous for your health?’
2010 Dietary Guidelines that allow a
4-ounce serving of juice to be
equivalent to a whole fresh fruit are
in jeopardy
Academy says it isn’t necessary to
offer children any juice to have
well-balanced diet
‘Fruit juice poison – could it
be true? Yes, apparently.’
This year’s Florida State Dietetic
Meeting featured study on 100% fruit
juice and the risk of diabetes
Susan Jebb, the U.K.’s adviser on
obesity, warned fruit juice contains so
much sugar it should be taxed and
should not be counted as one of “five-
a-day” portions of fruit
‘Obesity tsar calls for tax on juice’
‘Misunderstanding Orange
Juice as a Health Drink’
ISSUES & REPUTATIONS MANAGEMENTConsumers Receive Misleading Information
‘Fruit Juice Vs. Soda? Both
Beverages Pack In Sugar,
Health Risks’
RESPONSE DOCUMENT
• Draft nutrition
related Q&A
• Suggest appropriate
person to respond,
i.e., brand, third
party
• Act as
‘spokesperson’
MEDIA EFFORTS
NUTRITION
CONSULTANT
NUTRITION
SUPPORT
ACCOUNT
LEAD
Media Lists PitchesMedia
Meetings / Events
Spokesperson Recruitment
Paid Tactic Coordination
Media Mailers
Message & Material
Development
Monitor & Manage Issues
Media Outreach
Consumer Engagement
Health Influencer Outreach
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RD SPOKESPEOPLE & MEDIA
CHICAGO
Jodie Shield, RD
NEW YORK
Elisa Zied, RDDBC Member
WASHINGTON D.C.
Stephanie Clarke, RD
271
700
381
42K
700
563
8K
3.5K
2.9K
Keri Glassman
Women's Health's Advisor
Joy Bauer
Nutrition and Health
expert for NBC’s TODAY
show
Contributing Editor
at HEALTH magazine
Cynthia Sass
PAID TACTIC: SATELLITE MEDIA TOUR
Determine Needs (Topic,
Spokesperson)
Research Vendor Options; Secure Spokesperson
Draft Script, Segment Set Up
& Headlines -Pitch
Run Through
Coordinate Travel for
Spokesperson and Team
Conduct & Report
January February March
MEDIA MAILERS
• Branded
freezer bag
• Brand and
product fact
sheets
• Coupons
CONSUMER ENGAGEMENT
NUTRITION
CONSULTANT
NUTRITION
SUPPORT
ACCOUNT
LEAD
EventsSocial
ChannelsDirect Mail
Brochures RecipesCreative Assets
Message & Material
Development
Monitor & Manage Issues
Media Outreach
Consumer Engagement
Health Influencer Outreach
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EVENTS: OJ EXPRESSSOCIAL CHANNELS:RD TWITTER PARTIES
• Hosted by
renowned dietitian
• Promoted on brand
social media
channels and within
other consumer /
media efforts
• Drive people to
brand site
*DBC Member
HEALTH INFLUENCER OUTREACH
NUTRITION
CONSULTANT
NUTRITION
SUPPORT
ACCOUNT
LEAD
Influencer Lists
PitchOne-on-One Meetings /
Events
Partnership Relationships
ConferencesEducation
Mailers
Message & Material
Development
Monitor & Manage Issues
Media Outreach
Consumer Engagement
Health Influencer Outreach
ONE-ON-ONE MEETINGSEducating the Influencers
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EVENTS: GROVE TO GLASS CASE STUDY
PARTNERSHIP RELATIONSHIPS
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HEALTH INFLUENCER OUTREACH EXAMPLE: FNCE CONFERENCE BOOTH
Research Booth Costs & Needs
Determine Needed Materials
& Signage
Develop, Print, Ship Materials &
Signage
Determine Booth Staffing &
Message Train
Determine Catering & When
to Serve
Coordinate Travel for Team
Product & Coupon Distribution –
Order, Proper SizeCoupons?
Travel, Set Up, Staff, Tear Down,
Travel
May June July August Sept Oct
RD IMPACT
RDs in a PR Agency
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PART OF THE CONVERSATION
• Influence brand messaging
• Help clear nutrition clutter
• Increase RD value within corporate world
• Heighten awareness of the need for specific
nutrition credentials
• Can heighten importance in need for health
influencer outreach efforts
• Opportunity to touch millions of lives
RAISE THE BAR
• Sets a standard for other agencies, even beyond PR
• Competitive advantage
Sends a message...authentically
knowing the audience makes a
difference
HOW TO POSITION YOURSELF
RDs in a PR Agency
STANDOUT
1. Do your research
2. Highlight transferrable
skills
3. Know what your willing to
do or not do
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MANY PR AGENCIES TRANSFERABLE SKILLS
• Research
• Translation
• Write
• Present
• Social skills
• Organization
• Coordination
• Management skills
DAY-TO-DAY DESIRES
• Do you want to manage teams, clients, budgets?
• Are you okay with not always working on nutrition work?
• Do you good at conflict management?
• Are you a good problem solver?
• Do you have awesome time management skills?
• Are you a team player and leader?
PR Knowledge High
Nutrition Knowledge High
Account Leader
DAY-TO-DAY DESIRES
• Do you want to coordinate conference participation?
• Are you a good writer and researcher?
• Are you okay not working on only nutrition work? If so, how much time are you okay spending on non-nutrition work?
• Are you eager to absorb new information/skills
• Would you consider yourself resourceful?
• Are you a good team player and flexible?
PR Knowledge Varies
Nutrition Knowledge High
Nutrition Support
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DAY-TO-DAY DESIRES
• Do you want to do a little of everything within PR but only on nutrition focused accounts?
• Are you okay not being a core team member but rather coming and going off of accounts?
• Are you good with groups and little direction?
• Are you understanding of different work ethics?
PR Knowledge Varies
Nutrition Knowledge High
Nutrition Consultant
DAY-TO-DAY DESIRES
• PR isn’t for everyone
• Fast paced and time demanding
• Don’t always get your way or the ‘right
way’
– Need to be able to compromise but be able to
sleep at night
• Client service business; at the end of the
day, you have to roll with it
THANK YOU!
@jseyler
www.fitnessandnutritionconversations.com