Experience the Power of SkillSoft

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Experience the Power of SkillSoft Edwin V Amerman Channel Manager Align 2008

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Transcript of Experience the Power of SkillSoft

Page 1: Experience the Power of SkillSoft

Experience the Power of SkillSoft

Edwin V Amerman

Channel ManagerAlign 2008

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Agenda• Introductions

• Who is SkillSoft

• Business Training Library / SkillSoft Partnership

• SkillSoft Solutions available to you

• Demo of Business and Desktop/IT

• What’s to come

• Discussion

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SkillSoft Overview• A leading provider of on-demand e-learning and performance support

solutions

• 6,000+ courses in 19 languages, over 20,000 fully-digitized online references, hundreds of videos, simulations, skill briefs, job aids, and more to meet enterprise training needs

• Publicly traded (NASDAQ:SKIL)

– $281.2M revenue for FY2008;projecting revenue of $335-338Min FY09

– Plan to invest $56M in R&D inFY09

– 500+ customer-facing employees

• Two acquisitions in 2007:

– Thomson NETg

– Targeted Learning Corporation

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3,000 Customers, 10+ Million End Users

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Strategic Partnership with BTL• Business Training Library

– Partner since 2001– Received SkillSoft’s Partner of the

Year Award in 2006– Consistently ranks in top 5% of all

SkillSoft Partners– Have participated and presented at

numerous SkillSoft Perspective events– Easy company to do business with– Perfect partnership with perfect

market

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Small Business Trends• Women-owned businesses average 26

employees; men-owned businesses average 50 employees

• 75% of businesses with <99 employees don’t have accounting software

• Only 35% have disaster recovery systems• Management skills, not capital, predict success• 68% have employees who work from home

occasionally• 1.7M are for sale at any given time

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Learning Trends in Business

• The top 3 motivators for business

e-Learners: 75% = Personal learning goal 69% = To develop a new skill 62% = Career progression goal

• The education source for adults is likely to be an employer rather than a traditional school

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Potential Learners in Business

• Silent Generation (b. ’25 – ’42) 28M– Learn by lecture

• Baby Boomers (b. ’43 – ‘60) 76.5M– Learn by sharing

• Generation X (b. ’61 – ’81) 46M– Learn as individuals

• Generation Y/Next (b. ’82 – ’02) 72M– Learn by multi-tasking, multi-media

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Skill Gap in Learning Offered• What workers need vs. what they get:

– Written Communication– Interpersonal Communication– Basic Computer skills– Customer Service– Quality Awareness– Cross-Cultural Communication– Basic Math– Reading Comprehension– Sales/Marketing

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Projections

• 17% plan to increase employment

• 32% plan to make capital outlays

• 5% plan to increase inventories

• 24% expect real sales to increase

National Federation of Independent Businesses Research Foundation

February ‘06

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Business Returns

• Cisco receives a return of $16 for every $1 it spends on internal e-Learning

• For 100 learners, for 1 hour of instruction, e-Learning is 40% less expensive than classroom. As audience size and instruction length grow, so do the savings

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SkillSoft’s Value to Customers

Benefits• Learning is part of key business initiatives

• Relevant to many different kinds of learners, with different needs and learning styles

• Learning available on demand, anywhere, any time

The ability to align learning with business objectives and user needs.

Connected Learning

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Self Study e-Learning

*Estimated titles, SkillSoft and NETg courseware libraries, 01-11-08.

Business Skills• 900+ English titles• 1,900 localized titles

IT Professional• 1,700+ English titles• 600+ localized titles

Desktop• 400+ English titles• 500 localized titles

ES&H• 100+ English titles• 100 localized titles

Legal Compliance• 60+ English titles

Consumer/SMB• 90+ English titles• 70+ localized titles

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Effective Instructional Design

• Proven ID Model• Proven development system• Flexible to allow for ongoing innovation

and change• Unmatched experience in

e-learning design– 12 full-time learning designers– 5 senior LDs with over 75 years

e-learning design experience– Advanced degrees in instructional

technology, education, communications, and other related fields

Objectives Content

InstructionalStrategies Assessment

Adult Learning Theory

Performance-Oriented Instruction

Mastery Learning

Observation and Modeling

Social Learning Theory

Learning Style and Preferences

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Engaging Business Skills Courses

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Mentoring Support for Mission-Critical IT Skills

• Covering the industry's most popular products and technologies

• Over 100 certifications supported

• TestPreps help learners prepare for certification exams

• Mentors hold over 1,000 certifications and accreditations

• A variety of mentoring options:

•Real time chat

•Email my mentor

•Mentored exercises

•Optional daily email reminders

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Desktop & IT Courseware Software Simulations to “Learn by Doing”

Steps available at learner request,

scrolls to keep pace

Multiple Tasks (versus Steps)

Layered support options

High fidelity environment

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IT Professional CoursewareWeb Design

Macromedia Design Tools

Dreamweaver MX

Flash MX

Fireworks MX

Adobe

Go Live 5

Illustrator 9.0

Scripting Languages

Javascript

XML

DHTML

VBscript

Ent. Database Systems

Oracle 11i

Oracle 10g

Oracle 9i

Systems and Database Design

Microsoft SQL Server 2000

Microsoft SQL Server 2005

Internet & Network

Cisco

Cisco CCNA & CCNP

Cisco CCDA/CCDP Certification

CCSP

ISC 2

Data/Telecommunications

Wireless Communications

Security Solutions

OS & Server Technologies

CompTIA A+:

2006 Essentials

2006 IT Technician

2006 Remote Support Technician

2006 Depot Technician

2003 Core Hardware

2003 Operating System

Server+ 2005

Microsoft .Net Server

Software Development

Java 2 Programming

Microsoft .NET Software Development Tools

Generic Languages

Software Programming Fundamentals

Software Development Principles

Project Effectiveness

Project Mgmt.

IT Project Mgmt.

Project Integration

Project Scope

Project Cost Mgmt.

Project Quality

Project Communication

Project Risk Mgmt.

Project Procurement Team Leading

Team Participation

Virtual Teams

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Desktop Courseware Collection• SkillSoft Desktop Courseware Collection

– Computing fundamentals for non-technical corporate users – Coverage of major operating systems and desktop applications from

Microsoft, Adobe, Lotus and others– Email, Groupware and Internet use

Miscellaneous

Seagate CrystalReports

Adobe Acrobat

Palm OS

Palm PC

Netscape

ECDL

Basic IT Concepts

Managing Files

Spreadsheets

Database

Presentation

Lotus

Notes 6

Notes 5

Notes Mail

Calendar

TeamRoom

Personalizing

Notes Remote mail

iNotes

Microsoft

Windows 2000

Windows XP

Office 2007

Office 2003

Office XP

Office 2000

Front Page

Visio

Vista

Project

Internet Explorer

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Business Skills Courseware

Six Sigma Green Belt

Six Sigma Black Belt

Six Sigma: Champion Training

Certified Manager of Quality/ Organizational Excellence

Strategic Planning

Supply Chain Management

Bus Strategy & Operations

HRCI Human Resource Certifications (SPHR & PHR))

Finance for Non-Financial Mgrs.

Budgeting

Interviewing

Recruiting & Retention

Diversity & Inclusiveness

Administrative Support Skills

Auditing

Knowledge Management

Finance, HR & Administration

HDI Customer Support Specialist

IT Infrastructure Library (ITIL) Foundations

Strategic Account Sales Skills

Selling at the Executive Level

Industry Foundations

Customer Service Essentials

Customer Relationship Mgmt.

Consulting with Internal & External Clients

Sales/Customer Skills

Project Mgmt. Essentials

IT Project Mgmt.

Project Integration

Project Scope

Project Time & Cost Mgmt.

Project HR

Project Quality

Project Communication

Project Risk Mgmt.

Project Procurement

Team Leading

Team Participation

Visual Teams

Project Effectiveness

Management Essentials

Managing Performance

Delegation Skills

Coaching & Mentoring

Managing Change

Leadership Essentials

Frontline Leadership

Leading Workforce Generations

Succession Planning

Management & Leadership

Interpersonal Communications

Business Writing

International Communications

Negotiating & Influencing

Time Management

Dealing with Change & Conflict

Career Development

Balancing Personal & Professional Life

Problem Solving

Dealing with Organizational Change

Professional Effectiveness

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Depth of coverage on key topicsManagement & Leadership

Management Essentials

Managing Performance

Delegation Skills

Coaching & Mentoring

Managing Change

Leadership Essentials

Frontline Leadership

Leading Workforce Generations

Succession Planning

• Supporting Employees thru Change Courses (3)

– Beginning the Change Process

– Managing thru the Change

– Incorporating Change into Your Organization

• Simulations (2):

– Supporting Employees thru Change Simulation

– Supporting Teams thru Change Simulation

• Blended Learning Toolkit (1)

– Managing Change Blended Learning Toolkit

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Business Course Structure

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Business Course Demo

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IT/Desktop Course Simulation

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Rich Media, High Impact

The Business Impact Series

• Concise rich-media vignettes dramatizing common business problems and solutions

• Key takeaways that help learners think more clearly about their situations

The Challenge Series

• Interactive Case Studies focused on problem discovery and analysis

• Multi-path gaming and simulation techniques

• Full-motion video

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Recognition• Bersin & Associates Learning Leader Award - 2007

– KnowledgeCenters

• Best of Elearning! Magazine Awards – 2006 & 2007– Best IT Content – IT Courseware Library – Best in Off-The-Shelf Courseware” - KnowledgeCenters– Best Soft Skills Content – Business Skills Library– Leadership Training Category – Books24x7 ExecSuite

• The e-Learning Guild Research Platinum Award - 2007– SkillPort wins for satisfaction among large enterprise LMS

Customers– Guild Members Rank SkillSoft Highest In Vendor Responsiveness,

Learning, Implementation and Cost Benefit

• TrainingOutsourcing.com Top 20 – 2006 & 2007 – Named one of the top 20 Companies in the Training Outsourcing

Industry

• HRO Today “Baker’s Dozen” – Included in list of top 13 providers of learning outsourcing

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Future Development Plans

• SkillSoft releases nearly 600 courses a year

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Thank you for your time.

Discussion