Expanding Horizons - Ideas into Practice
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Transcript of Expanding Horizons - Ideas into Practice
Expanding Horizons: Ideas into Practice
Books ... Newspapers ... Maps ... Manuscripts ... Archives ... Music ... Electronic Resources ... Digital Library ... Online
Services ... and much more ...
Information and Library Services, Archive Services and Records Management: National Occupational Standards
http://www.ukstandards.co.uk/Admin/DB/0030/ILS-AS-RM%20nos.PDF
From Advocates Library...• 1689: The Library
of the Faculty of Advocates
• 1710: Legal Deposit begins
From Advocates Library...• 1689: The Library
of the Faculty of Advocates
• 1710: Legal Deposit begins
… To National Library
• 1925: The National Library of Scotland Act
Scotland’s largest library Scotland’s only legal deposit library
Open to anyone who wants to access
our collections and services
Today ...
Scotland and the world Academic and research General Public Education and lifelong learning Business and enterprise Library and Information
Professionals Donors
NLS customers
Service Model 1
CITIZENS
CUSTOMERS
STAFF
SERVICES
COLLECTIONS
PUBLIC
VALUE
Purposive Self service
You exist! Interpretative
Visitor Access
Remote Access – mediated and supported
Remote Access - direct
Service Model 2
Speaks my language
RelevantTwo way
Interacting
NLS for tomorrow
Inspiring
Connecting
For everyone, everywhere
Unique
Contemporary
World class
Changing toexternal,
customer focus
Internally focused
Strong user satisfaction and
affection
Dedication to quality;
professional; trusted
Not for me…Academic research bias
Elitist
Intimidating
Old fashioned
Not inclusive
Too formal
Traditional to become
How we were seen...
…How we are seen
• 2004 Strategy • Refreshing of Strategy
http://www.nls.uk/about/policy/docs/2008-strategy.pdfhttp://www.nls.uk/about/policy/docs/strategy2004.pdf
NLS will enrich lives and communities, encourage and promote lifelong learning,research and scholarship and encourage universal access to information, bycomprehensively collecting and making available the recorded knowledge of Scotland, and promoting access to the ideas and cultures of the world.
NLS mission and vision
Somebody told me there was a national library around here...
Ah... there it
is!
And there it is too!
Front of house then…..
National Library of ScotlandNew Visitor Facilities
Access Discovery
And coming soon...
Plan of visitor centre
Exhibitions at the National Library of Scotland used to look like this…
And this…
Now they look like this…
And this…
NLS Education and Outreach - Workshops
Education and Outreach: John Murray Archive
AberdeenPerth
Dumfries
Ayr
National Library RoadshowsAberdeen - 2006Perth - 2007Ayr - 2008Dumfries – 2009
Aquabrowser
I would like to say that I think your website is marvellous and I have pored over your maps many times. I am a Fifer, born and bred on a farm near Cupar, so these old maps give a fascinating insight into its past.
The amount of material you have available electronically is fantastic. It certainly is on par with the Library of Congress and the British Library. (Well, I think so anyway!)
Amazing to think I can sit out here on the banks of Loch Fyne and do all this without going out of the house. Quite delightful.
I searched for hours for a Scottish poem my grandmother (Scottish-born) used to recite from memory, and which my father knew parts of. Then I found it as a broadside on your site! I was thrilled!
Nice pictures but what do the figures say!
I thought they might ask that
Remote registration Remote access to electronic
resources Smart Cards Event booking via website E-newsletters Customer updates via SMS text
message
Future Plans…
Remote Access Programme