Barry Conchie is recognized as

one of the world's leading experts

in Executive Leadership strategy,

assessment, development and

succession planning. He is

Pres ident and Founder of

CONCHIE ASSOCIATES LLC and

is co-author of the New York

Times and Wall Street Journal

bestselling book, "Strengths Based

Leadership: Great Leaders, Teams

and Why People Follow."

THE PRINCIPLES OF GREAT MANAGEMENT

BARRY CONCHIE

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AN EXPAND LEADERSHIP TRAINING PROGRAM BY BARRY CONCHIE

Variable manager capability is one of the most cited reasons

given by executive leaders for low to no growth. Without

strong and developing managers, execution is inconsistent,

turnover of talented people becomes too high, and succession

planning falters.

This program is designed to help solve for this problem. Each

of our Expand Leadership courses presents a leading edge,

research-based approach to help individuals think and develop

in their current and future roles.

Our first major course is aimed at driving the highest

performance in managers at all levels. We will challenge more

conventional thinking and behavior. We believe that every

manager can improve and become much more effective.

Our key focus is to present proven, best in class practices that will enable every manager to create the right environment that drives the highest level of engagement and performance.

We know that people join companies but leave managers. By

the end of this course, participants will learn, understand, and

apply the Principles of Great Management in their work.

info@expandleadership.com 720.508.4335

EXPANDLEADERSHIP

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Unit 1: The Challenges All Managers Face

The course begins with an examination of US data produced by highly credible research organizations, such as Gallup and Towers Watson, that links employee engagement to positive improvements in profitability, revenue growth, positive turnover, retention, and customer satisfaction. Managers will gain a high-level understanding of the seven factors that will enable their team to compete with the very best.

Unit 2: Positive Leadership

We will help participants identify how value is created and show managers how the tactical tasks and activities of their work can drive the long term mission and value of their organization. We will help managers to understand and apply the positive framing of their communications and provide them with tools to gather feedback from their team and to evaluate individual team member effectiveness.

Unit 3: Developing Trust

Trust is established between managers and their teams when behaviors are clear, consistent, and predictable. We will challenge participants to identify the tension points in their values and beliefs, and help them decide where they stand on key issues. We will describe the psychological and behavioral drivers of trust, as well as the issues that undermine its development. To conclude this Unit managers will implement a team trust survey. The results of this survey will help managers build a framework of team operating principles designed to build and sustain high levels of trust over time.

Unit 4: Building Engaged Teams

Every manager must know the difference between table stakes and engagement drivers. Table stakes are the minimal expectations that must be met for all employees. To rise above table stakes, Unit 4 will introduce six key elements that must be present to truly engage a team. Based on the illustrations given of each element, participants will rate themselves, and their team, and walk through known methods used to drive positive behavior in each element.

Unit 5: Putting "A" Players in "A" Roles

In order to position individuals to do what they do best and assemble the best team, every manager must learn to differentiate and prioritize between experience, knowledge, skills, talent and motivation. In Unit 5, we will demonstrate the differences in each category, and explain its importance in selection. Managers will then be given new tools to identify natural talent during the hiring process, and to help develop the capabilities of their existing team.

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Based on extensive research into the work of the world's best managers, this course will teach critical skills and focus managers on the right areas to drive improved performance.

contact@expandleadership.com

720-508-4335

EXPANDLEADERSHIP

2info@expandleadership.com 720.508.4335

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Unit 6: Measuring Progress and Driving Accountability

Managers who struggle with objective performance measures will fail to set goals that drive long-term, sustainable improvements. This advanced unit will introduce participants to the psychological factors that underpin goal setting and how subjective assessment will hinder performance. Unit 6 will enable participants to identify the metrics and methods that drive strong accountability around performance, and provide the means for setting exponential goals that present the opportunity and motivation for superstars to produce superior results.

Unit 7: Developing Strengths

Here, we teach a new paradigm - that focusing on an employee's strengths is the best way to drive superlative performance. We begin with a conceptual review of the research around strengths-based leadership, including Barb Fredricksen's theory of “Broaden and Build," which has relevance for positive and affirming interactions. Participants are encouraged to take the StrengthsFinder (© Gallup) assessment, or use existing results, to map their strengths and weaknesses to the expectations of their role. We conclude by teaching managers how to conduct a strengths-based performance review.

Unit 8: Building a Culture of Recognition

There is no contradiction between building a positive culture of praise and recognition, and holding your team members to account for their performance. In Unit 8, we spend time dissecting this issue and helping managers to strengthen the culture they create to inspire people to top performance. Building on the principles learned in Unit 2, we explore strategies for praising and recognizing a team for great performance. The approach used may be different for nearly every individual on your team.

Unit 9: The Road Ahead

Ten years of data reveals that the sum total of the efforts of managers around the world is, at best, to produce about a third of employees who are engaged at work. One in five remain obstinately and actively disengaged. We all have to take collective and individual responsibility for this. Rather than restate all that has been learned, Unit 9 will provide an advanced activity in each of the principles of Great Management.

Providing every motivated

manager and leader with the

ideas and tools to become more

effective has the potential to

positively impact millions of lives

around the world. Most people

show up to work each day

wanting to do the right thing, in

a positive environment in which

they can learn, grow, and

succeed. Expand Leadership

exists with these people in mind.

Future programs will target

individual contributors and

technical experts as well as

top-level senior managers and

leaders in companies and

organizations. We wil l be

releasing new programs at

regular intervals over the next

two years.

Learn more at www.expandleadership.com

Based on extensive research into the work of the world's best managers, this course will teach critical skills and focus managers on the right areas to drive improved performance.

contact@expandleadership.com

720-508-4335

EXPANDLEADERSHIP

3info@expandleadership.com 720.508.4335