EXHIBITOR SAFETY GUIDE CATERING SERVICES

Event Plus welcomes you to

Arabian Travel Market 2021

Dubai World Trade Centre (DWTC) adheres to allrules and regulations laid out by Governmentauthorities, including Dubai Health Authority (DHA)and Dubai Municipality (DM) to ensure the healthand safety of everyone on the premises.

We are committed to the strictest measures acrossour campus to keep you safe whilst doing businesswith us.

Our entire Event Plus team have been carefullytrained and all products, packaging and servicedelivery procedures have been re-engineered,keeping your safety as our top priority during theshow.

OUR CATERING SERVICES

CONVENIENT. SAFE.

DELIVERED TO YOU. In a region famed for its utmost hospitality, we continuously

rise above the rest in providing you with exceptional, high-

quality catering to suit every cultural expectations and dietary

need, anytime of the day. Our wide range of food and

beverage options includes everything from à la carte menu

items and premium platters to interactive live stations and

packed contractor meals.

Every Hospitality order is crafted with the utmost care - from

our award winning chefs to the service delivery team. A wide

range of presentation are available, including sustainable

options, to suit your need. You can rest assured that every

event requirement is safely and seamlessly met.

Our onsite Event Plus sales associates will be happy to discuss

our offering in details and provide support throughout your

event.

Exhibitor Stand Catering Beverage & Delivery

Production Kitchen (Food Preparation)

Other Services Customer Care

YOUR SAFETY IS OUR TOPPRIORITY

GENERAL SAFETY GUIDELINES CATERING SERVICES

As a world class hospitality service provider, DWTC has a commitment

to create a safe and delightful customer journey throughout an event

whilst adhering to the highest Health & Safety standards.

With a GRADE A, HACCP and ISO 22000 certified kitchen, our focus is

on periodic monitoring, sanitising and disinfection during the event

setup to execution phases, with special attention to the following :

• Food temperature control and audits.

• Mandatory staff training on hygiene measures and food handling.

• Must-have Personal Protective Equipment (PPE) - gloves, face

masks and face shields.

• Frequent handwashing – washing breaks and sanitisers are

provided for this.

• Sanitisation of all counter tops, surfaces and kitchen equipment

before use.

• Proper waste disposal and cleaning of catering areas.

• Use of sanitised vehicles for food transportation, when needed.

SANITISED CATERING AREASExhibitions stand catering areas and counters are

fumigated and sanitised prior to opening of each

event day. Please contact the Event Plus team to

place your nightly cleaning and sanitisation

orders.

NO SELF-SERVICESelf service counters are not permitted at this time

and all food and beverages are being served by

DWTC service staff. Please contact the Event Plus

team to place your staffing orders.

All necessary social distancing and safety measures

pertaining to this need to be followed while

designing your stand and catering area (social

distancing stickers, barriers, sanitisers etc.).

ACRYLIC PARTITIONS

RECOMMENDEDIt is recommend to have acrylic partitions

at all catering counters for safety. Please

coordinate with your stand contractor to

arrange partitions.

SANITISED EQUIPMENTAll catering equipment is sanitised and sealed

prior to delivery to the catering area or

stand. All equipment (e.g. Alto Shaams and

trolleys) used for stand catering are sanitised

/decontaminated prior to food delivery and

before being put back into operation.

CATERING SERVICESSAFETY MEASURES & RECOMMENDATIONS

INDIVIDUAL BOTTLES ONLYWater dispensers are not permitted in

the stand for safety reasons. Only

bottled water options are available and

can be ordered through Event Plus.

JUICE BOTTLESOnly bottled juices are permitted to be

served to the stands at this time. All

beverages are chilled and served fresh to

our guests in disposable tumblers.

Glassware can also be made available

upon request.

COFFEE SERVICECoffee machines are cleaned on a daily

basis in keeping with approved Dubai

Municipality guidelines. Beverages are

served in sterilized coffee cups or in

disposable cups only.

Self service is not permitted during coffee

service. Please contact Event Plus team to

place your staffing orders.

INDIVIDUAL SERVESPass-around menus and sharing platters

are not recommended at this time. All

food items need to be served in individual

plates.

It is recommended to install hand

sanitisers next to each food counter for

enhanced safety.

CATERING SERVICESSAFETY MEASURES & RECOMMENDATIONS

COVERED FOOD CONTAINERSAll food items are stored in a

temperature controlled environment

and delivered in sealed sustainable

boxes or with covers to ensure the

highest safety standards.

ASSISTED BUFFETS ONLYBehind every buffet counter, a 3m gap or

ample space needs to be provided by the

contractor during design for our staff to

serve food from behind the counter. In

addition, a pantry needs to be provided

to store the equipment hygienically and

with speed.

SAFETY ASSURED SERVICEAll our team members undergo a

mandatory and rigorous safety training

before interacting with colleagues and

customers.

Regular checks are conducted by

service managers to monitor strict

adherence to safety standards.

In case you need a special manager for

your stand, please reach out to our

Event Plus team.

CATERING SERVICESSAFETY MEASURES & RECOMMENDATIONS

We’re excited to

welcome you back.Order now!

Email : support@eventplus.ae

Global line : +971 4 389 3899

UAE toll-free : 800DWTC (3982)

Eventplus.ae