Executive Skills Reference Overview

Author: BHAWANI NANDAN PRASAD

Author Education:

Bachelor of Engineering in Computer Science (IT)

M.B.A from STRATFORD University USA in Finance and Marketing (Online

E-Business\Social Media\Digital New ERA in Marketing)

Executive Diploma in Senior Management from Indian Institute of

Management Calcutta

Member of various group e.g. HBR, C level Executive groups

Contents Aligning and Executive Strategy .................................................................................................................... 7

Analyze the competitive forces and industry evolution of the external business environment .............. 7

Recognize the goals, capabilities, policies and likely behavior of your competitors ................................ 7

Recognize your companies unique advantages ........................................................................................ 7

Position your company to leverage competitive advantages and partnerships ...................................... 7

Integrate Business Strategy and execution in a way that enhances market share .................................. 7

Latest Strategies for building value in new markets and business lines ................................................... 7

Ensure that your company’s approach is sustainable over-time for long term success .......................... 8

Manage your company’s expansion across global markets ..................................................................... 8

Managing and Transforming Professional Service Firms .............................................................................. 9

Unique Challenges and Opportunities faced by Professional Service Firms ............................................ 9

Managing talent and sustaining a high client satisfaction rate ................................................................ 9

Developing and Motivating highly skilled professionals ........................................................................... 9

Fixing broken or suboptimal cultures in Teams, Groups, or Firms ........................................................... 9

Responding to Market Shifts through Strategic innovation ..................................................................... 9

Leading change in order to maintain a competitive edge ........................................................................ 9

Establishing best practices for Corporate Governance........................................................................... 10

Implementing models for scaling successful services............................................................................. 10

Overseeing Mergers and Acquisitions .................................................................................................... 10

Balancing short-term and long-range time demands ............................................................................. 10

Supervising both domestic and global growth ....................................................................................... 10

Managing Family Business for Generation Success .................................................................................... 11

Managing the family business system by integrating strengths, developing relationships, overcoming

disagreement, communicating effectively, and balancing financial needs ............................................ 11

Growing, Preserving, and sharing wealth in order to expand the company; retaining family control;

and distributing ownership among the family ........................................................................................ 11

Improving governance through the development of boards of directors and advisors, policies and

plans for the family’s business involvement, and effective leaders within the family business system 11

Planning for succession by developing the next generation, managing ownership, and preparing for

the transition of responsibilities ............................................................................................................. 11

Leading Growth through Customer Centricity ............................................................................................ 12

Why Customer Centricity is Important ................................................................................................... 12

Explore the trends driving the need for customer centricity ............................................................. 12

Analyze the differences between customer-centric and customer-focused organizations ............... 12

Learn why the entire organization must realign to attain true customer centricity .......................... 12

Gain strategies for avoiding commoditization and improving product and service innovation ........ 12

The Keys to Customer-centric Success ................................................................................................... 12

Understand why establishing differentiated value requires a systematic shift in the way products

and services are delivered .................................................................................................................. 12

Establish a holistic view of the customer ecosystem and it various components .............................. 12

Learn how to focus your organization on customers, internal stakeholders, channel partners,

organizational processes, structures, and systems – rather than functions or products ................... 12

Identify the challenges associated with a customer-centric organization ......................................... 12

Driving Change ........................................................................................................................................ 13

Learn how to plan a company-wide realignment to achieve customer centricity – from processes

and culture to leadership and control systems and beyond .............................................................. 13

Develop a strategy for leading and managing change ........................................................................ 13

Identify the landmarks and landmines inherent in implementing customer centricity ..................... 13

Assess the effectiveness of key metrics and milestones use to quantify and measure success in India

and other global markets .................................................................................................................... 13

Explore the best ways of leveraging human capital to foster product and service innovation ......... 13

Building a global Enterprise ........................................................................................................................ 14

Strategy ................................................................................................................................................... 14

Identify and branding your organization’s unique value proposition ................................................ 14

Evaluating the challenges of operating in emerging versus developed economies ........................... 14

Devising effective market segmentation within a large emerging market ........................................ 14

Knowing when to complete, cooperate, or partner ........................................................................... 14

Determining whether organic or external growth is better suited to your strategy .......................... 14

Leadership ............................................................................................................................................... 14

Aligning the energies of talented leaders with your corporate goals ................................................ 14

Defining the critical role of leadership in implementing enterprise change ...................................... 14

Driving performance and delivering results across your enterprise................................................... 14

Building and managing effective relationships at the individual, team and organizational levels .... 14

Setting the tone and creating an organizational culture with strong values and high integrity ........ 14

Talent Management ................................................................................................................................ 15

Managing talent in a rapidly growing market with high mobility and turnover ................................ 15

Encouraging individual creativity and innovation ............................................................................... 15

Running an effective performance appraisal and management system ............................................ 15

Training and developing talented front-line employees and managers ............................................. 15

Enhancing succession planning to build a deep “Talent Bench” ........................................................ 15

Driving Growth through Innovation ............................................................................................................ 15

Linking Strategy to Execution .................................................................................................................. 15

Aligning product and service innovation plans with business strategy .............................................. 15

Designing a portfolio of projects to ensure long-term success .......................................................... 15

Building skills for R & D and execution, and balancing the two to meet current and future needs .. 15

Creating and developing effective cross-functional teams ................................................................ 15

Leveraging and Managing Disruptive Technologies ............................................................................... 16

Understanding how disruptive technologies affect product development strategy and execution .. 16

Building the capability to anticipate and market new products, services and technologies ............. 16

Managing tension between radical and incremental innovation ....................................................... 16

Examining Open Innovation .................................................................................................................... 16

Partnering with Customers and Suppliers for Innovation .................................................................. 16

Leveraging Communities and Crowdsourcing for Problem Solving .................................................... 16

Building an open system for greater effectiveness ............................................................................ 16

Designing an Effective Innovation System .............................................................................................. 16

Integrating marketing Insights into the development process........................................................... 16

Implementing concurrent engineering and rapid problem-solving techniques ................................. 16

Unlocking the potential of new experimentation technologies ......................................................... 16

Designing for flexibility, fast iteration, and Creativity ........................................................................ 16

Building your Innovation and Growth Agenda ....................................................................................... 17

Ensuring that your growth objectives are supported by an innovation pipeline ............................... 17

Building and improving management systems that drive growth and innovation ............................ 17

Acquiring and deploying these tools, frameworks, and thinking in your organization ...................... 17

Improving Corporate Performance and Profitability .................................................................................. 18

Translating your Corporate mission into performance targets and measures....................................... 18

Analyzing, Understanding, and Communicating your business strategy................................................ 18

Developing and executing an integrated framework for managing cost and performance control

systems ................................................................................................................................................... 18

Aligning management accountability, organizational design, and corporate governance with your

business strategy and values .................................................................................................................. 18

Managing operational and strategic risks in challenging economic times ............................................. 18

Leveraging financial, physical, and human capital to create corporate value ........................................ 18

Communicating your business strategy and performance to investors ................................................. 18

Leadership and Corporate Accountability .................................................................................................. 19

Current Complex Governance Challenges .............................................................................................. 19

Responsibilities as a decision maker in both your organization and the community ............................ 19

The Knowledge and skills needed to meet those leadership responsibilities ........................................ 19

The judgment checks, balances, and incentives that promote productive decision making ................. 19

How to execute corporate responsibilities in ambiguous, stressful and shifting situations .................. 19

Maximizing your leadership Potential ........................................................................................................ 20

Building productive teams by managing the group as a whole, while providing individual attention and

recognition to Team members ............................................................................................................... 20

Evaluating your leadership approach and developing a personal action plan for advancing your skills as

a leader ................................................................................................................................................... 20

Driving structural, Cultural, and Procedural changes that enable your organization to accomplish its

strategic objectives ................................................................................................................................. 20

Adapting your personal leadership style to the complex business challenges facing your team and

your company ......................................................................................................................................... 20

Developing and nurturing relationships inside and outside your organization to foster personal, Team,

and company success.............................................................................................................................. 20

How to Network to develop “Contextual Intelligence” .......................................................................... 20

How to bring momentum and agility in Organization ............................................................................ 20

Recognizing the paradoxes inherent in management and leadership and how to balance competing

goals and approaches ............................................................................................................................. 21

Aligning and Executive Strategy

Analyze the competitive forces and industry evolution of the external business

environment

Recognize the goals, capabilities, policies and likely behavior of your

competitors

Recognize your companies unique advantages

Position your company to leverage competitive advantages and partnerships

Integrate Business Strategy and execution in a way that enhances market

share

Latest Strategies for building value in new markets and business lines

Ensure that your company’s approach is sustainable over-time for long term

success

Manage your company’s expansion across global markets

Managing and Transforming Professional Service Firms

Unique Challenges and Opportunities faced by Professional Service Firms

Managing talent and sustaining a high client satisfaction rate

Developing and motivating highly skilled professionals

Fixing broken or suboptimal cultures in Teams, Groups, or Firms

Responding to Market Shifts through Strategic innovation

Leading change in order to maintain a competitive edge

Establishing best practices for Corporate Governance

Implementing models for scaling successful services

Overseeing Mergers and Acquisitions

Balancing short-term and long-range time demands

Supervising both domestic and global growth

Managing Family Business for Generation Success

Managing the family business system by integrating strengths, developing

relationships, overcoming disagreement, communicating effectively, and

balancing financial needs

Growing, Preserving, and sharing wealth in order to expand the company;

retaining family control; and distributing ownership among the family

Improving governance through the development of boards of directors and

advisors, policies and plans for the family’s business involvement, and

effective leaders within the family business system

Planning for succession by developing the next generation, managing

ownership, and preparing for the transition of responsibilities

Leading Growth through Customer Centricity

Why Customer Centricity is Important

Explore the trends driving the need for customer centricity

Analyze the differences between customer-centric and customer-focused organizations

Learn why the entire organization must realign to attain true customer centricity

Gain strategies for avoiding commoditization and improving product and service innovation

The Keys to Customer-centric Success

Understand why establishing differentiated value requires a systematic shift in the way

products and services are delivered

Establish a holistic view of the customer ecosystem and it various components

Learn how to focus your organization on customers, internal stakeholders, channel partners,

organizational processes, structures, and systems – rather than functions or products

Identify the challenges associated with a customer-centric organization

Driving Change

Learn how to plan a company-wide realignment to achieve customer centricity – from

processes and culture to leadership and control systems and beyond

Develop a strategy for leading and managing change

Identify the landmarks and landmines inherent in implementing customer centricity

Assess the effectiveness of key metrics and milestones use to quantify and measure success

in India and other global markets

Explore the best ways of leveraging human capital to foster product and service innovation

Building a global Enterprise

Strategy

Identify and branding your organization’s unique value proposition

Evaluating the challenges of operating in emerging versus developed economies

Devising effective market segmentation within a large emerging market

Knowing when to complete, cooperate, or partner

Determining whether organic or external growth is better suited to your strategy

Leadership

Aligning the energies of talented leaders with your corporate goals

Defining the critical role of leadership in implementing enterprise change

Driving performance and delivering results across your enterprise

Building and managing effective relationships at the individual, team and organizational

levels

Setting the tone and creating an organizational culture with strong values and high integrity

Talent Management

Managing talent in a rapidly growing market with high mobility and turnover

Encouraging individual creativity and innovation

Running an effective performance appraisal and management system

Training and developing talented front-line employees and managers

Enhancing succession planning to build a deep “Talent Bench”

Driving Growth through Innovation

Linking Strategy to Execution

Aligning product and service innovation plans with business strategy

Designing a portfolio of projects to ensure long-term success

Building skills for R & D and execution, and balancing the two to meet current and future

needs

Creating and developing effective cross-functional teams

Leveraging and Managing Disruptive Technologies

Understanding how disruptive technologies affect product development strategy and

execution

Building the capability to anticipate and market new products, services and technologies

Managing tension between radical and incremental innovation

Examining Open Innovation

Partnering with Customers and Suppliers for Innovation

Leveraging Communities and Crowdsourcing for Problem Solving

Building an open system for greater effectiveness

Designing an Effective Innovation System

Integrating marketing Insights into the development process

Implementing concurrent engineering and rapid problem-solving techniques

Unlocking the potential of new experimentation technologies

Designing for flexibility, fast iteration, and Creativity

Building your Innovation and Growth Agenda

Ensuring that your growth objectives are supported by an innovation pipeline

Building and improving management systems that drive growth and innovation

Acquiring and deploying these tools, frameworks, and thinking in your organization

Improving Corporate Performance and Profitability

Translating your corporate mission into performance targets and measures

Analyzing, Understanding, and communicating your business strategy

Developing and executing an integrated framework for managing cost and

performance control systems

Aligning management accountability, organizational design, and corporate

governance with your business strategy and values

Managing operational and strategic risks in challenging economic times

Leveraging financial, physical, and human capital to create corporate value

Communicating your business strategy and performance to investors

Leadership and Corporate Accountability

Current Complex Governance Challenges

Responsibilities as a decision maker in both your organization and the

community

The Knowledge and skills needed to meet those leadership responsibilities

The judgment checks, balances, and incentives that promote productive

decision making

How to execute corporate responsibilities in ambiguous, stressful and shifting

situations

Maximizing your leadership Potential

Building productive teams by managing the group as a whole, while providing

individual attention and recognition to Team members

Evaluating your leadership approach and developing a personal action plan

for advancing your skills as a leader

Driving structural, Cultural, and Procedural changes that enable your

organization to accomplish its strategic objectives

Adapting your personal leadership style to the complex business challenges

facing your team and your company

Developing and nurturing relationships inside and outside your organization

to foster personal, Team, and company success

How to Network to develop “Contextual Intelligence”

How to bring momentum and agility in Organization

Recognizing the paradoxes inherent in management and leadership and how

to balance competing goals and approaches