EXCLUSIVITY AND PRIVACY IN A WORLD OF CHOICE · • Size range from close 40,75 sq metres to a...

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EXCLUSIVITY AND PRIVACY IN A WORLD OF CHOICE

Transcript of EXCLUSIVITY AND PRIVACY IN A WORLD OF CHOICE · • Size range from close 40,75 sq metres to a...

EXCLUSIVITY AND PRIVACY IN A WORLD OF CHOICE

THE YACHT CLUB ON A LARGE CRUISE SHIP

MSC YACHT CLUB

The ultimate cruising experience on board of MSC Fantasia, MSC Splendida, MSC Divina and starting from March on MSC Preziosa Sales Angle: The MSC YACHT CLUB offers a “Unique Cruise Concept”

Pampering for those who seek a more personalised service

and an intimate place whilst enjoying the full benefits

of a beautiful large vessel

The Best of both Worlds for those wishing to pay a little more

MSC YACHT CLUB product should be presented as an

“experience - life style” rather than focusing on size

of cabins and what is included

BENEFITS

*On MSC Splendida, MSC Fantasia, MSC Divina and MSC Preziosa

BENEFITS

*On MSC Splendida, MSC Fantasia, MSC Divina and MSC Preziosa

ON BOARD VENUES

EXCLUSIVE AREA

EXCLUSIVE AREAS

Important points to clarify: The exclusive areas for MSC YACHT CLUB guests are reserved

to the One Pool Area, the Top Sail Lounge and the

Panoramic restaurant l’Etoile (MSC Fantasia), l’Olivo

(MSC Splendida), Le Muse (MSC Divina) & La Palmaraie

(MSC Preziosa)

Although MSC YACHT CLUB guests get the added

personalized service (direct private lift and private

massage rooms) to make reservations, the MSC AUREA SPA

is common to all guests

As a MSC YACHT CLUB members, you will enjoy FREE

a THERMAL SUITE (1 Sauna + 1 Turkish Bath)

Exclusive Areas

THE TOP SAIL LOUNGE

Exclusive Lounge

• Reserved sitting area

with bar

• Relax area

• Wi-fi area

• Plasma screens

• Panoramic View on the

ship’s prow

GOURMET DINING

Fine dining is an important feature of the MSC YACHT CLUB experience:

• In the Top Sail Lounge, guests will be offered all day long

a vast choice of exotic drinks, delicious pastries, homemade

ice creams and mouth-watering snacks

• If our guests prefer to enjoy the privacy of their suite, a round-the-

clock dedicated room service menu is also available

• Complimentary dining at the dedicated restaurant (with prior

reservation) l’Etoile (MSC Fantasia), l’Olivo (MSC Splendida), Le Muse (MSC Divina) & La Palmaraie (MSC Preziosa) • Open sitting: guests can choice his seating through concierge and

butler and they are free to change the booking of their reserved seating

time in the restaurants through their Concierge

• English Tea service

• Fine German porcelain tableware, exclusive for the MSC YACHT CLUB

Exclusive Cuisine

DINING & DRINKS

GOURMET DINING

24 hour room service: continental breakfast served by butlers

Top Sail Lounge: continental breakfast and specialty coffees served by

butlers

The One Pool: daily selection of pastries, juices, fruit, yogurts and

specialty coffees

Dining Room: full hot breakfast to suit all tastes in the reserved

restaurant l’Etoile (MSC Fantasia), l’Olivo (MSC Splendida), Le Muse

(MSC Divina) & La Palmaraie (MSC Preziosa)

Besides main restaurants and self-service cafeterias,

MSC YACHT CLUB guests also have access to a

complimentary fine dining experience at:

BREAKFAST

GOURMET DINING

24 hour room service: MSC YACHT CLUB Selection menu served by

butlers

Top Sail Lounge and The One Pool: daily selection of delicious hot and

cold snacks, variety of salads and cheeses served by butlers

Dining Room: a varied menu is served daily to suit all tastes

in the reserved restaurant l’Etoile (MSC Fantasia), l’Olivo (MSC Splendida), Le Muse (MSC Divina) & La Palmaraie (MSC Preziosa)

The butler will serve traditional ENGLISH TEA in

The Top Sail Lounge: a fine selection of teas, cakes, pastries

and sandwiches

TEA TIME

LUNCH

GOURMET DINING

24 hour room service: MSC YACHT CLUB Selection menu served by

butlers

Top Sail Lounge: daily gastronomical selection of delicious hot and

cold snacks served by butlers

Dining Room: a fine dining experience is served daily to suit all tastes

in the reserved restaurant l’Etoile (MSC Fantasia), l’Olivo

(MSC Splendida), Le Muse (MSC Divina) & La Palmaraie (MSC Preziosa)

Top Sail Lounge: our chef’s special late night surprise

DINNER

MIDNIGHT SNACK

MINIBAR

MINIBAR in the suites: some items are

complimentary for MSC YACHT CLUB guests

COMPLIMENTS OF THE MSC YACHT CLUB

In addition to the exclusive offer of our restaurants and bars,

MSC YACHT CLUB guests enjoy a complimentary premium

selection of beverages for all tastes chosen from our top quality

Italian wines directly from the MSC Crociere wine cellar, beers and

soft drinks. Available at any time of the day in the Top Sail

Lounge, The One Pool, and in the dedicated restaurants.

Exclusive Beverages

Should any of these beverages be momentarily unavailable, an equivalent one will be offered.

WELCOME – RECEPTION - SERVICE

THE BUTLER SERVICE

Client Benefits:

A personal butler for every 5 staterooms Butlers are trained to the rigorous standards of the International Butler Academy (Netherlands) Butlers are dedicated exclusively to MSC YACHT CLUB guests 24 hours a day and provide the following services:

Priority check-in and check-out with the Butler team waiting to assist guests with luggage at the terminal, escort them to the dedicated line for priority check-in, and facilitate formalities during port calls

The Butler will unpack and pack suitcases on request

Meet & Greet service: private return transfers from airport to ship (on request and charges apply)

THE BUTLER SERVICE

The Butler will collect any laundry for washing, dry cleaning and ironing for same or next day delivery as requested (charges apply)

Towel change twice a day

The Butler will take personal care of guests‘ shoes on request

Our guest favourite international newspaper in its original layout will be delivered to their suite every day, even at sea

Daily ENGLISH TEA service. Traditional ENGLISH TEA is served daily by the Butlers with a selection of teas, cakes, pastries and sandwiches

CONCIERGE SERVICES

The Concierge desk or “the Conciergerie” is open 24 hours a day. It provides MSC YACHT CLUB guests with information and special services to help them enjoy their stay on board to the fullest The Concierge can arrange the following and much more: • Priority reservations for shore side tours and private

excursions

• All services in port, including information on local attractions

• Reservations for SPA packages

• Reservations for the free time dining at the dedicated restaurant

• Arranging private shopping opportunities on board

• Flower arrangements or bouquets are available for delivery worldwide

or to loved ones on board (price on request)

• Other services and information on request

Exclusive Conciergerie

ACCOMMODATION

ACCOMMODATION

Accommodation

The 71 MSC YACHT CLUB suites* are decorated to the

highest possible standards with top designer touches in

true Italian style and a wealth of exclusive features

including:

Air conditioning

Interactive Television (ITV)

Free equipment available to access the Internet ( fees apply) * 69 suites on MSC DIVINA & MSC PREZIOSA

Dorelan pillow menu for personalised comfort

ACCOMMODATION

LCD screens

Nintendo Wii consoles

Exclusive Egyptian cotton sheets and bathrobe by Mascioni Italy

Luxury courtesy bathrobes and slippers

SPA bath and marble furniture bathroom

ACCOMMODATION

Wooden shoe shine set and cotton shoe bags

Top quality Myform Memory ergonomic mattresses

Exclusive MSC YACHT CLUB goodnight chocolates (a different flavour every evening)

Items complimentary in mini-bar

All suites have easy-to-use personal safes

MSC FANTASIA - MSC SPLENDIDA - MSC DIVINA - MSC PREZIOSA:

LOCATION OF MSC YACHT CLUB SUITES

The offering of the MSC Yacht Club has 71 suites on deck 12, 15 and 16 on board MSC Fantasia, MSC Splendida, MSC Divina & MSC Preziosa (69 suites) This location brings the following consumer benefits: Better product for the consumer with a “clearly identified” dedicated area onboard the ship

Stronger elitism feeling

FANTASIA-SPLENDIDA-DIVINA YC1 YC2 YC3 Total

Deck 16 32 2

Deck 15 34

Deck 12 3

Total 66

(64 on MSC DIVINA & MSC

PREZIOSA)

3 2 71

New Configuration

ADA COMPLIANCE

MSC FANTASIA - MSC SPLENDIDA - MSC DIVINA - MSC PREZIOSA: SUITE DETAILS

MSC YACHT CLUB’s atmosphere is a perfect combination of luxurious suites, enchanting views, the finest cuisine

and pampering experiences. A truly special experience, inspired by Mediterranean hospitality, with highly skilled

butlers always available, taking care of all needs.

On MSC Fantasia, MSC Splendida, MSC Divina and MSC Preziosa the suites (from 25 sq. m to 53 sq. m)

have a double bed which can be converted into two single beds (on request, except in the suites for guests with

disabilities), air conditioning, ample wardrobe, bathroom with bathtub, interactive television, radio (available on

television channel), telephone, internet connection (with a fee), mini bar, safe.

• 66 suites • Suites are located in prime front area of the ship on decks 15 & 16 • Size ranges from close to 25,79 sq metres to a little over 32,15 sq metres • With balcony • All have full bathtub and showers • Choice of beautiful ceiling to floor frontal views of the ocean • 2 suites equipped for guests with disabilities (16005, 16006)

MSC FANTASIA - MSC SPLENDIDA - MSC DIVINA - MSC PREZIOSA: YC1 SUITE DETAILS

YC1 - De Luxe Suites

• All are located on deck 12 • 12002 & 12004: connecting suites on MSC DIVINA • Size range from close 40,75 sq metres to a little over 53 sq metres • With panoramic window • All have full bathtub and showers

MSC FANTASIA - MSC SPLENDIDA - MSC DIVINA - MSCPREZIOSA: YC2 SUITE DETAILS

YC2 - Executive & Family Suites 3 suites available

3 Family Suites (12001, 12002, 12004)

• 2 suites (16007, 16008) • Located on deck 16 • Prime large cabins at 36 sq metres + extremely large balcony at 20 sq metres • Only on board MSC Divina, 16007 is the unique suite inspired by screen goddess Sophia Loren. This very special cabin is adorned with classic images from her career and furnished in seductive red.

MSC FANTASIA - MSC SPLENDIDA - MSC DIVINA - MSC PREZIOSA: YC3 SUITE DETAILS

YC3 - Royal Suites:

WELLNESS – SPORTS – LEASURE -

ENTERTAINMENT

MSC AUREA SPA

MSC YACHT CLUB guests have direct private lift access

to the MSC AUREA SPA.

Their Butler handles priority reservation for a wide range

of exclusive treatments and massage rooms throughout

the day.

Variety of treatments:

• In-Cabin SPA Therapist Treatment: Balinese, Reflexology,

Cranial and Four-handed Massages;

• Candlelight Balinese Massage for multisensorial physical and

mental relaxation;

• Balneo Cabin Aromatic Hydrotherapy. Private chamber for two

with musical-chromo therapy for the ultimate in relaxation.

Exclusive SPA

MSC AUREA SPA

Exclusive SPA

UNFORGETTABLE MOMENTS

Exclusive Facilities

A whole range of experiences combined into one marvelous holiday

The One Pool space: an exclusive area for MSC YACHT CLUB

guests with:

1 Pool

2 SPA Baths

1 Solarium

1 equipped bar, The ONE POOL Bar

UNFORGETTABLE MOMENTS

There’s a whole world waiting to be discovered when our guests cruise

with MSC Cruises.

Our MSC YACHT CLUB guests can be sure of seeing it in style.

Simply contact the Concierge with the schedule and preferences

and leave the rest to us (price on request).

• Bespoke shore excursions in private care or minibus, with your own

driver or private multilingual guide to accompany you throughout

• Tailor-made excursions. The Concierge will confirm reservations,

availability and costs

• Personal photographer available also during excursions

(on request availability and costs)

Exclusive Excursions

RETAIL THERAPY

Take time out for some Tax & Duty Free shopping. In our onboard shops, guests will find: • Jewellery & De Luxe Accessories

• Perfumes & Cosmetics

• Fashion (Men, Women & Kids)

• MSC logo items & Toys

• Sunglasses, watches & fashion jewellery

• Tobacco, Liquors, Sweets & Snacks

Exclusive Shopping

Plus exclusive retail services for MSC YACHT CLUB guests:

• Private shopping opportunities

• Exclusive selection of jewellery to view in the comfort and privacy of suite

• Personalised delivery of purchases to suite

where our guests will find the most renowned brand such as: Bulgari,

Baume & Mercier, Mont Blanc, Tissot, Polo Ralph Loren, Tommy Hilfiger,

Lacoste, Timberland, Chimento, and many more.

AND A WHOLE CRUISE EXPERIENCE

Our guests get the best of both worlds when they sail with MSC’s exclusive

MSC YACHT CLUB.

Guests enjoy the privacy and comfort of the reserved MSC YACHT CLUB

area with the butler and concierge service, as well as sample all the fun

of the full cruise experience right on their doorstep.

Keep in shape with the wonderful sports facilities from a fully-equipped

fitness centre to squash and tennis courts, a jogging track and much more.

Try a taste of some of the world’s most superb cuisines in our range of

International Fine Dining restaurants and themed bars and cafés.

When it comes to entertainment our guests are really spoiled for choice!

Tempt Lady Luck in the casino, boogie the night away in the disco

and bars, chill out to cool jazz, thrill out in the 4D cinema, or just relax

with a book in the library.

The MSC YACHT CLUB: an MSC Cruise with an added touch of

sophistication.

Exclusive Holiday

THE MSC YACHT CLUB AND AN MSC CRUISE - WHAT MORE COULD YOU WANT?

THE MSC YACHT CLUB AND AN MSC CRUISE - WHAT MORE COULD YOU WANT?

THE NEW VIDEO MSC YACHT CLUB

THE NEW VIDEO MSC YACHT CLUB

THANK YOU