Exchange Supplier's Handbook - Army and Air Force … · Exchange Supplier's Handbook i Exchange...

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Exchange Supplier's Handbook May 2016 OPR: MD

Transcript of Exchange Supplier's Handbook - Army and Air Force … · Exchange Supplier's Handbook i Exchange...

Page 1: Exchange Supplier's Handbook - Army and Air Force … · Exchange Supplier's Handbook i Exchange Supplier's Handbook ... Kuwait, Jordan, Oman, Qatar, United Arab Emirates, Romania,

Exchange Supplier's Handbook

May 2016 OPR: MD

Page 2: Exchange Supplier's Handbook - Army and Air Force … · Exchange Supplier's Handbook i Exchange Supplier's Handbook ... Kuwait, Jordan, Oman, Qatar, United Arab Emirates, Romania,

Exchange Supplier's Handbook i

Exchange Supplier's Handbook Table of Contents

Section Page The Exchange Fact Sheet Map to Exchange Headquarters 1 Visiting the Army & Air Force Exchange Service ........................................................ 1 - 1 Headquarters Visitation ............................................................................................... 1 - 1 Store Visitation Policy ................................................................................................. 1 - 1 Gifts and Gratuities ..................................................................................................... 1 - 2 Doing Business with the Exchange ............................................................................. 1 - 2 Exchange Activities ..................................................................................................... 1 - 3 2 Selling to the Exchange .................................................................................................. 2 - 1 General Procurement Information ............................................................................... 2 - 1 Hawaii ......................................................................................................................... 2 - 1 Other Overseas Exchanges ........................................................................................ 2 - 2 Non-Resale Items ....................................................................................................... 2 - 2 Books, Newspapers and Magazines........................................................................... 2 - 2 Services and Vending ................................................................................................. 2 - 3 Construction Contracting ............................................................................................ 2 - 4 Architect-Engineer Services ........................................................................................ 2 - 4 Support Service Contracts .......................................................................................... 2 - 4 Telecommunication Personal Information Service Contracts ..................................... 2 - 5 Hi-Tech Contracts ....................................................................................................... 2 - 5 Contracting Officers .................................................................................................... 2 - 5 eCommerce ................................................................................................................. 2 - 6 3 Exchange Guidelines to Quality Assurance ................................................................. 3 - 1 4 Items Authorized for Sale in CONUS ............................................................................. 4 - 1 5 Exchange Logistics ......................................................................................................... 5 - 1 Logistics ...................................................................................................................... 5 - 1 How Merchandise is Distributed ................................................................................. 5 - 1 Transportation ............................................................................................................. 5 - 2 Figure 5-1 Exchange Distribution Center Addresses 6 Exchanges ........................................................................................................................ 6 - 1 CONUS ....................................................................................................................... 6 - 1 Offshore .................................................................................................................... 6 - 24 Europe ....................................................................................................................... 6 - 25 Pacific ........................................................................................................................ 6 - 31 7 Glossary of Terms ........................................................................................................... 7 - 1 8 Glossary of Acronyms .................................................................................................... 8 - 1

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MISSION & STRUCTUREThe Army & Air Force Exchange Service’s enduring mission is to make the lives of Soldiers and Airmen better through the goods and services we offer. The Exchange goes where Soldiers, Airmen and their families go to improve their quality of life through retail goods and services. Exchange earnings provide dividends to support morale, welfare and recreation programs. The Exchange is part of the Department of Defense and is directed by a Board of Directors, responsible to the Secretaries of the Army & Air Force through the Chiefs of Staff. This year, the Exchange celebrates 120 years of service.

VISIONBe the preferred retail and services provider for the military family through extraordinary customer experience & value pricing.

SELF-SUPPORTINGThe Exchange funds 97 percent of its operating budget from the sale of goods and services. The remaining 3 percent of Exchange funding comes from appropriated funds; the vast majority of this support is devoted to overseas operations.

SALES & DIVIDENDSRoughly two-thirds of Exchange earnings are paid to Army MWR & Air Force Services programs. In the past 10 years, the Exchange has distributed more than $2.4 billion for MWR to fund quality-of-life improvements.

FAMILY SERVING FAMILYThe Exchange is a major employer of military families. Approximately 26 percent of the Exchange’s nearly 35,500 associates are military family members; 10 percent are veterans; and 2 percent are active duty, Guard or Reserve personnel working part-time in Exchanges during their off-duty hours. In 2014, the Exchange was named Top Military Spouse Friendly Employer by Victory Media, publisher of Military Spouse magazine.

FACILITIES WORLDWIDEThe Exchange is responsible for more than 2,440 facilities in more than 33 countries, 50 states & five U.S. territories. Facilities include 123 main stores, 167 Military Clothing stores, 645 convenience stores (troop stores, Express locations, Class Six outlets) 165 specialty stores & 67 theaters. The Exchange has more than 1,400 quick-serve restaurants such as Taco Bell, Burger King and Starbucks as well as 3,375 concession operations.

MILITARY & FAMILY SUPPORTWhen military members deploy to remote locations around the world, the Exchange is with them, offering products and services to bring troops a taste of home. Since 9/11, more than 4,468 Exchange associates have deployed. The Exchange operates 49 contingency locations in Afghanistan, Kuwait, Jordan, Oman, Qatar, United Arab Emirates, Romania, Bosnia & Kosovo. Other Exchange support last year included outfitting 1.3 million troops with combat uniforms, serving 4 million school lunches to their children and operating 7 plants providing baked goods and bottled water to overseas bases. Any American can support military members worldwide by sending gift cards through the Exchange by logging on to shopmyexchange.com or calling 800-527-2345.

WHO WE SERVEThe Exchange not only supports active-duty service members, but also military retirees and families. In fact, 48 percent of Exchange customers are military family members; 22 percent are retirees; 10 percent are Guardsman/Reservists and 7 percent are civilians.

eCOMMERCEOnline at shopmyexchange.com, the Exchange offers products in every category and the same national brand merchandise found in brick-and-mortar stores. The Exchange’s online assortment is updated continually, offering convenience for those who don’t live near a military installation. Online shoppers pay no sales tax and enjoy free delivery when using a Military Star Card or when their online purchases total $49 or more.

Current as of January 2016

Revenue: $9.2 B

Dividends:$125 M to the Army$74 M to the Air Force$19 M to the Marine Corps$5 M to the Navy$224 M

Dividend per Active duty Airman & Soldier: $260

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Exchange Supplier's Handbook

Map to Exchange Headquarters

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Exchange Supplier's Handbook 1-1

Section 1 Visiting the Army & Air Force Exchange Service

Headquarters Visitation 1-1. Supplier visits at Exchange Headquarters (HQ) are by appointment only. Once your Exchange host has scheduled a meeting with you, you will be notified by e-mail of the appointment date and time. Please CLICK HERE for a detailed guide for requirements for visiting the vendor’s reception center (VRC). Store Visitation Policy 1-2. The Exchange encourages supplier participation in our facilities. Supplier participation support includes, but is not limited to, building promotional displays, product inventory scans, recommended order preparation, associate training and product demonstrations. Suppliers are either permanently assigned to a facility or they provide facility support on an as-needed basis. 1-3. Permanently assigned suppliers are normally issued a yearly gate pass that allows them unlimited access to military installations for purposes of working in our facilities. The gate pass will be issued only after a supplier has completed the necessary installation access paperwork, as determined by the local command.

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Exchange Supplier's Handbook 1-2

1-4. Suppliers supporting our stores on an as-needed basis will be required to initially contact the local General Manager (GM), or his/her designated representative, in writing to request installation entry. If the request is approved, a letter of temporary authorization will be issued/signed by the GM listing the facility(ies) they may visit and an expiration date. The pass length is determined by the installation. Established sign-in, control and sign-out procedures will be followed at all times, as determined by the local command. If a suppliers’ request is denied, they will be furnished reasons in writing. 1-5. These procedures apply to all Continental United States (CONUS) visitations and U.S. suppliers desiring to visit our overseas facilities. Gifts and Gratuities 1-6. Government personnel are prohibited from accepting a gift, gratuity or anything of monetary value from any person or firm doing, or seeking to do, business with the Government. Exceptions may apply. Contact [email protected] for questions. 1-7. Acceptance of a prohibited gift or gratuity subjects Exchange employees to disciplinary action that includes separation, civil suit for recovery of the value of the gift or gratuity, and criminal prosecution. 1-8. The offering or giving of a gift or gratuity by an individual or firm (or its employees or agents) could lead to serious consequences, including termination of contracts, determination of non-responsibility for award of contracts, suspension/debarment, civil suit for recovery of the value of the gift or gratuity, and/or other damages and criminal prosecution. 1-9. We ask your support of this important policy. Should you become aware of any indication or evidence of violation of this policy, please report it in writing to: Exchange HQ ATTN: Exchange Inspector General (IG) (Hotline) P.O. Box 660202 Dallas, TX 75266-0202 Or, telephone the Exchange HOTLINE at 1-800-527-6789. Doing Business with the Exchange 1-10. In addition to this handbook, Supplier Requirements, Exchange Retail Purchase Order Terms and Conditions, and the Business Terms Agreement (BTA) contain the basic terms and conditions which apply to merchandise purchased by the Exchange. These are available on the Exchange intranet at www.shopmyexchange.com; reference “Doing Business with the Exchange,” Important Documents. 1-11. These documents describe specific criteria and provisions suppliers should be aware of when entering into negotiations and/or contractual agreement with the Exchange. Suppliers should be familiar with the contents to ensure compliance.

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Exchange Supplier's Handbook 1-3

Exchange Activities 1-12. Exchange Headquarters a. Exchange HQ is located at 3911 S. Walton Walker Boulevard (State Highway Loop 12), nine miles from downtown Dallas, 22 miles from Dallas/Fort Worth (DFW) International Airport and 18 miles from Love Field Airport. Business hours are 7:30 AM - 4:00 PM Central Standard Time (CST). b. Any questions or inquiries concerning invoice payments or correspondence should be directed to the Exchange paying office designated on the contract or purchase/delivery order. The paying offices are listed below: HQ Army & Air Force Exchange Service Exchange HQ-Pacific ATTN: FA-A ATTN: PACRIM FA-G P.O. Box 660261 Unit 5203 Dallas, TX 75266-0261 APO AP 96328-5203

Frequently Called Telephone Numbers Switchboard 214-312-2011

Executive Group (EG) Director/Chief Executive Officer (CEO) Deputy Director (DD) President & Chief Operating Officer (Pres/COO)

x3551 x3631 x3663

Financial Management and Accounting Directorate (FA) Executive Vice President & Chief Financial Officer (EVP/CFO) Accounts Payable Division ..... [email protected]

x2551

Merchandising Directorate (MD) Executive Vice President & Chief Merchandising Officer (EVP/CMO) Specialty Stores and Consumables Food and Theater Services and Vending Military Clothing Main Store Softlines Main Store Hardlines Quality Assurance

x3720 x3920 x4076 x3440 x3208 x3805 x2771 x3411

eCommerce Directorate (ECOMM) Senior Vice President (SVP), eCommerce Vice President, eCommerce Operations Vice President, eCommerce Marketing

x6127 x6127 x6127

Corporate Communications/Public Affairs (PL-SCC/PA) Media

x2753 x3861

Procurement Support and Policy Directorate (PL-K) Director x2137

Real Estate Directorate (RE) Contracting Branch – for Construction and Equipment

x4730

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Exchange Supplier's Handbook 2-1

Section 2 Selling to the Exchange

2-1. The Exchange purchases retail merchandise, supplies, equipment and services from a variety of markets. These purchases involve many forms of purchasing and item selection. Although purchases may be made from other governmental sources, most of our purchases are made directly from private businesses. We make competitive purchases through the negotiated method (as opposed to the formal advertising method used in some appropriated fund acquisitions) on the basis of full and free competition to the extent practicable. Any reputable firm or individual may apply to sell its product or services to the Exchange and will be given fair and impartial consideration. a. Avoid sending any unsolicited samples of merchandise or products to the Exchange. If any samples are required for product evaluation purposes, you will be specifically requested to provide them. b. Send us your product brochure(s) or other descriptive literature which portrays the merchandise or products you are interested in selling.

2-2. The Exchange receives numerous requests throughout the year for contract information. The Freedom of Information Act (FOIA) allows public access to government records. If you submit a proposal to the Exchange that has proprietary information, that information should be flagged as proprietary. In addition, you should supply proper documentation as to why the data should not be released under FOIA exemptions. 2-3. All suppliers must comply with Exchange purchase order retail terms and conditions and supplier requirements. Suppliers will be charged for noncompliance. 2-4. The sale of some categories of retail merchandise is limited within CONUS by Department of Defense Instruction (DoDI) 1330.21, Armed Services Exchange Regulations (ASER), approved by the U.S. Congress. The list of items, authorized for CONUS sale as of the date of publication, is on page 13. There are no limitations on retail merchandise sold in overseas exchanges. 2-5. Since the Exchange is a retailing organization serving the needs of the military community and retail agreements, we select items for resale on the basis of a product’s demonstrated customer acceptance in the commercial marketplace. Due to space and investment limitations, we avoid being a test market for new and unproven products. General Procurement Information 2-6. Exchange HQ and its overseas purchasing elements conduct negotiations and establish sources for merchandise, food and services provided worldwide in exchanges. Firms or individuals wanting to sell their products to the Exchange should contact the appropriate HQ Buying Division. See “Frequently Called Telephone Numbers” in Section 1. Hawaii 2-7. HQ-MD has a buyer located in Hawaii. The address is: Exchange Hawaii Buying Office 265 McClelland Street, Bldg 2171 Hickam AFB, HI 96853-5297

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Exchange Supplier's Handbook 2-2

Other Overseas Exchanges 2-8. Commodities are bought for other overseas exchanges as explained below. 2-9. Merchandise and food of foreign origin to be stocked and sold in overseas exchanges are bought by Europe-MD or Pacific-MD, as appropriate. The addresses are:

Army/Air Force Post Office (APO) Commercial

Exchange Europe MD Unit 24580 APO AE 09245

Exchange Europe MD Sembach Kaserne Geb. 20 67681 Sembach, Germany

Exchange MD-H/Pacific Buying Office Unit 5203 APO AP 96328-5203

Exchange MD-H/Pacific Buying Office Building 4018, Room 204 Yokota Air Base, Fussa-shi Tokyo, Japan 197-0001

2-10. There is no need for U.S. firms wanting their products sold in Europe and the Pacific to visit the overseas Exchange HQ or installation exchanges. Simply contact the appropriate HQ Buying Division. See “Frequently Called Telephone Numbers” in Section 1. Non-Resale Items 2-11. These are the supplies and equipment used by Exchange activities. Address inquiries regarding selling of non-resale items to: Supplies Equipment Exchange HQ Exchange HQ ATTN: PL-K ATTN: PL-K-RE 3911 S. Walton Walker Blvd. 3911 S. Walton Walker Blvd. Dallas, TX 75266-0202 Dallas, TX 75266-0202 Books, Newspapers and Magazines 2-12. The majority of books and publications are supplied to exchanges as contracted by the Exchange book buyer. Contracts with distributors are on a guaranteed sales basis and require the contractor to provide in-store service to remove unsold and outdated publications. Sales of hardbound books are extremely limited in exchanges located in the U.S. The Exchange book buyer contracts for support of all operations.

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Exchange Supplier's Handbook 2-3

Services and Vending 2-13. A variety of customer service, commodity and vending concessions are operated under short, long-term or roving contracts with individuals and businesses. a. Examples of customer services: barber and beauty shops, nail salons, spas, massage, taxi and shuttle services, rental car, laundry and dry cleaning, alterations, optical shops, jewelry and watch repair. b. Examples of commodities: nutrition centers, tactical stores, flower shops, clothing and accessories, jewelry and gift shops. c. Examples of vending concessions: beverage, amusement, DVD rental, candy and snack machines. 2-14. Short Term contracts are limited cash and carry commodities only and are managed by the local exchange at each military installation. The contract term is typically 7 to 14 days, and a Retail Merchandising Unit (RMU) located in the retail mall area is provided to display and sell merchandise. 2-15. Long term contracts are established through open competition among eligible sources interested in providing the service, commodity or vending concession required by the Exchange. Participation by small businesses and minority business enterprises is encouraged. 2-16. State and local licensing requirements and tax liability apply to all businesses operating under a concession contract with the Exchange. Firms or individuals operating a concession in overseas locations must comply with the laws and regulations of the host country. 2-17. For CONUS, Alaska, Hawaii and Europe (excluding contingency operations), contracting is managed by Exchange HQ in Dallas, Texas. Anyone interested in providing a customer service, commodity or vending through a concession contract should contact: Exchange HQ ATTN: PL-K-PS 3911 S. Walton Walker Blvd. Dallas, TX 75236 2-18. For Japan, Korea and Guam, contracting is managed by the Exchange Pacific Contracting Office. Anyone interested in providing a customer service, commodity or vending through a concession contract should contact: Exchange Pacific Region Services & Vending Contracting Unit 35163 APO, AP 96379-5163 Construction Contracting 2-19. The Exchange contracts for new construction, facility modifications and the installation of equipment and fixtures.

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Exchange Supplier's Handbook 2-4

2-20. The Exchange HQ Real Estate Directorate Support Division (RE-C) generally contracts for new construction and renovation exceeding $25,000. If you are interested in a particular construction project, contact: Exchange HQ ATTN: PL-K-RE-ZC P.O. Box 660202 Dallas, TX 75266-0202 Or, go to www.shopmyexchange.com/DoingBusiness/construction.htm. Architect-Engineer Services 2-21. Architect-Engineer (A-E) service contracts are made with selected firms based on professional qualifications and other considerations necessary for satisfactory performance of the work required. 2-22. For CONUS and Alaska, Exchange PL-K-RE-ZC negotiates contracts. Exchange HQ-RE makes source selection. If you wish to be considered for selection, send a completed Standard Form (SF) 330, Architect Engineer Qualifications, along with other pertinent data about your firm, to Exchange PL-K-RE-ZC. Support Service Contracts 2-23. The Exchange contracts for a variety of support services for our HQ, distribution centers (DCs), exchanges, catalog and eCommerce. Support services include training, contract staffing, freight consolidation, security guards, uniform/linen rental, drug testing and more. Contracts are also established to provide customer services. These include ring sizing, armored car services, subscriptions and more. 2-24. We also contract for consultant services to study various elements and programs within the Exchange and to provide guidance to management. 2-25. If you are interested in contracting for support services, contact: Exchange HQ ATTN: PL-K-MD P.O. Box 660202 Dallas, TX 75266-0202 Telecommunication Personal Information Services Contracts 2-26. The Exchange contracts for a variety of unofficial telecommunication personal information services (PIS) through Exchange storefronts, PowerZone locations and online offerings. PIS telecommunication services include installation, maintenance and operation of fixed networks and wireless phone aggregators with top network carriers and providers. 2-27. If you are interested in contracting for telecommunication PIS, contact: Exchange HQ ATTN: PL-K-MD P.O. Box 660202 Dallas, TX 75266-0202

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Exchange Supplier's Handbook 2-5

Hi-Tech Contracts 2-28. Procurement of systems and services used by the Exchange to operate its business is done at Exchange HQ. Included are computers of all sizes, peripherals for computers (disk drives, printers, modems, etc.), software, communications devices, telephone systems, long distance and 800 telephone service, Very Small Aperture Terminal (VSAT) system, business television (BTV), cash registers, point-of-sale (POS) systems, internet service providers, related consultant support services and disposal sales. 2-29. Most large purchases require the supplier to provide service for up to 10 years beyond acceptance. In cases where the product may be used worldwide (such as cash registers, POS systems, personal and mid-size computers, etc.), the supplier must be able to support the products worldwide. 2-30. Direct questions and interest to: Exchange HQ ATTN: PL-K-IT P.O. Box 660202 Dallas, TX 75266-0202 Contracting Officers 2-31. Only contracting officers may bind the Exchange contractually. Exchange contracts must be in writing. 2-32. Contracting officers are Exchange employees or military officers assigned for duty with the Exchange who are designated by certificates of appointment. Contracting officers are empowered to negotiate, execute and administer contracts, purchase orders, delivery orders and so forth under their specific certificate of appointment. They have considerable authority to act for the Exchange in business matters. No one else may obligate the Exchange to purchase any product or service. Solicitations may be posted at http://partners.aafes.com/aafessolicitations, or contact appropriate purchasing elements for current or future solicitations. eCommerce 2-33. The Exchange Online Store at shopmyexchange.com offers selected store-stocked items and a broad assortment available only online. Merchandise selections also include specialty channel goods. 2-34. Merchandise for the Exchange Online is warehoused, vendor drop shipped, or provided through our online Specialty Store or Marketplace suppliers (some of which may also include streaming or downloading offerings). Participation in the Exchange Online drop ship program requires suppliers to utilize eBay (aka VendorNet®) Dropship Manager in order to automate drop ship processes and ensure applicable communications between the Exchange and the supplier. VendorNet is a subscription service that each drop ship vendor must subscribe to for processing exchange Online orders (VendorNet will contact the vendor within 30 days of notification from the Exchange). Drop ship vendors must also have electronic data interchange (EDI) capability, guaranteed quick-ship, and guaranteed merchandise availability for the life of the agreement. When submitting merchandise for the internet, send your submissions to the applicable Exchange MD buyer. Please include complete product specifications, pricing, dimensions, images and a list of features and benefits on the Ecommerce Product Templates. For assistance with internet item submissions, see the important documents on our Doing Business with the Exchange Ecommerce web page and work with your buyer.

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Exchange Supplier's Handbook 3-1

Section 3 Exchange Guidelines to Quality Assurance

3-1. The Exchange Quality Assurance Program ascertains the quality of items we buy and sell. We test and evaluate many items before and after purchase. We also visually inspect merchandise at suppliers’ plants and our warehouses using random sampling techniques. Our aim is to keep poor quality merchandise out of our stores. 3-2. Most food items bought by the Exchange must be processed in plants approved by the Department of Defense (DoD) using either their own inspection or, in certain cases, other federal inspection services. Some items are exempt because of their low potential for disease transmission. The Office of the Staff Veterinarian or the food buyer can tell you if source approvals are unnecessary. Delivery of food items directly to exchanges requires an inspection by the resident military food inspection unit for terms of the contract, wholesomeness, condition, identity and sanitation of the vehicle. 3-3. The Exchange is determined to be a proactive partner to the community we serve and to the suppliers whose merchandise and services we offer. Suppliers should be environmentally responsible, offering products and packaging which create a minimum of hazardous waste, are made from recycled products or can be reused or recycled themselves, are energy efficient, enhance the environment and whose claims can be verified. 3-4. Laboratory testing and technical evaluations are performed on a wide range of merchandise. Items are tested, analyzed and evaluated under various conditions to see how well they will perform under actual use. Such characteristics as colorfastness, shrinkage, elongation, permanent press, strength, electrical performance and safety factors are checked. 3-5. We use sampling plans derived from the American National Standards Institute (ANSI)/ ASQCZ1.4, “Sampling Procedures and Tables for Inspection by Attributes,” for visual inspection of merchandise. This standard is approved by the DoD and is widely used and accepted throughout industry. Ordinarily, we inspect items using normal sampling plans. We use tightened inspection for re-inspection of a previously failed lot and when a supplier’s quality indicates that a higher than normal risk of substandard quality may be offered. The Acceptable Quality Levels (AQLs) we use, in conjunction with ANSI/ASCZ1.4 sampling plans, define the maximum percentage of defective product the Exchange will accept before rejecting a shipment. AQLs vary by product and price line. 3-6. It’s each supplier’s responsibility to ensure the quality of their merchandise by establishing an effective statistical in-process quality control system including end item testing/inspection. We accept quality merchandise only. We can and do verify product quality at suppliers’ plants, Exchange warehouses and in our stores. We inspect as a discriminating customer would. Each sample is examined for defects adversely affecting appearance, serviceability or customer acceptance. Examples of defects are: a. Softline Merchandise – Open seams, exposed raw edges, spots or stains and material defects such as slubs, floats, shade bars, knots, holes or badly shaded parts. b. Hardline Merchandise – Mechanical or electrical malfunction or misalignment; dents, scratches, rust, poor finish; loose, missing or damaged hardware; distorted audio or video; loose electrical connections; and safety-related defects such as sharp edges, ingestible components or other hazardous conditions.

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Exchange Supplier's Handbook 3-2

3-7. In addition to quality defects, noncompliance with Exchange Retail Purchase Order Terms and Conditions, or applicable Federal laws or acts can cause an item to be unacceptable, such as: a. Missing or incorrect Underwriter’s Laboratories (UL) or equivalent labels, size labels, textile care labels, fiber content labels, manufacturer’s or brand labels, military uniform certification labels, flame-resistant identification and so forth. b. Missing or improper pre-ticketing or universal product code (UPC). The Exchange requires authentic GS1 bar codes that meet GS1 specifications for labeling and readability. For more information on GS1 bar codes, please visit www.gs1us.org. c. Unauthorized substitutions or variations in ordered quantity. d. Not packed or packaged as required by law, contract or good packaging practices; for example, non child-resistant caps, non tamper-resistant/safety-sealed vitamins, non leak-proof packages or insufficient inner packaging to prevent rattling and damage to contents. 3-8. Supplier liability for supplying defective or nonconforming items is explained in detail in the Exchange Retail Purchase Order Terms and Conditions applicable to contracts and purchase orders. 3-9. As part of the Supplier Requirements, suppliers are required to maintain and have an acceptable Quality Control (QC) or Quality Assurance (QA) program in place. At minimum, suppliers must have products tested for safety and performance in addition to performing self end-item inspections prior to shipping products to the Exchange. 3-10. As stated in the Exchange Retail Purchase Order Terms and Conditions, suppliers providing the Exchange’s private label or direct import merchandise must ensure that their factories and sub-contractors comply with Exchange Social Responsibility and Labor Standards. These suppliers are required to provide factory’s social responsibility audit or certification documents via email to [email protected] for the Exchange quality Assurance to review and approve. Suppliers can provide the documents from other retailers or brands or independent social responsibility certifying organizations, or can hire independent auditing firms to audit the factories. Email [email protected] Mailing Address: HQ Army & Air Force Exchange Service ATTN: Quality Assurance MD-E/QA 3911 South Walton Walker Blvd. Dallas, TX 75236

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Exchange Supplier's Handbook 4-1

Section 4 Items Authorized for Sale in CONUS

4-1. The following items are sold in CONUS exchanges (U.S. manufacturers or authorized distributors only). Congress (the House Armed Services Committee) stipulates restrictions on certain merchandise as indicated below: 4-2. Categories Include: a. Automotive – Tires, batteries, gasoline, oil; auto accessories, parts and chemicals. b. Casual Home Furnishings – Area rugs, folding chairs and tables, and ready-to-assemble furniture. Exchanges in CONUS may not sell decorative housewares and furnishings with a per-unit (piece) cost to the Exchange in excess of $500. c. Clothing/Accessories – Military and civilian clothing items. d. Food and Beverages – Our stores may stock a selection of items that provide a basic level of service customarily found in commercial stores, including candy and snacks. Beverages include soft drinks, water, juices and all categories of alcoholic beverages. e. Housewares and Electronics – Baby furniture, safety items, mattresses and box springs, kitchen items, small electrical appliances, linens, domestics, sewing machines and accessories, cleaning supplies, dinnerware, clocks, flatware, lamps, audio components, radios, CD players, DVD players, console and portable televisions, blank tapes, prerecorded music, plants and shrubs, washing machines, dryers, air conditioners, dishwashers and refrigerators. (1) Exchanges in CONUS may not sell: (a) Finished furniture with a per-unit (piece) cost to the Exchange in excess of $1,100. (b) Small appliances with a per unit (piece) cost to the Exchange in excess of $150. (2) There is no cost limitation on floor polishers, food processors, fans, coffee makers, humidifiers, dehumidifiers, air purifiers, microwave ovens, refrigerators, rotisseries, roasters, broilers and vacuum cleaners. f. Jewelry – Costume and fine jewelry, watches. Exchanges in CONUS may not sell: (1) Jewelry other than diamond jewelry with a per-unit (piece) cost to the Exchange in excess of the cost price of two ounces of gold. (2) Diamond settings with individual stones that exceed 1½ carats. g. Sporting Goods, Recreational – Power tools, bicycles, tents, guns, fishing, golf, ski and physical fitness. (1) Exchanges in CONUS may not sell: (a) Sports equipment and supplies, recreational equipment, manual arts equipment and supplies, or photographic supplies and film with a per-unit (piece) cost to the Exchange in excess of $500. (b) Recreational boats with a per unit (piece) cost to the Exchange in excess of $750.

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Exchange Supplier's Handbook 4-2

(2) There is no cost limitation on aquatic equipment, bicycles, fishing equipment, golf club sets, guns and gun accessories, physical fitness exercise equipment, ski equipment, surfboards and tents. h. Equipment and Supplies – Outdoor power equipment and photographic equipment. (1) Exchanges in CONUS may not sell garden equipment with a per-unit (piece) cost to the Exchange in excess of $500. (2) There is no cost limitation on cameras and projectors, camera and projector accessories, power tools; outdoor power equipment, including lawn mowers, edgers and snow blowers; ski equipment, surfboards and tents. i. Stationery and Supplies – Greeting cards, calculators, Christmas decorations, artist supplies, school and office supplies. j. Tobacco and Accessories – A full line of tobacco products and accessories is authorized (not including accessories made of precious metals). k. Toiletries and Health Care – All basic items of health, beauty aids, hair care products, perfumes, fragrances, shaving accessories, personal appliances, first aid items, sunglasses, vitamins, disposable diapers, toilet tissue and so forth.

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Section 5 Exchange Logistics

Office: Mailing Address: Exchange Logistics (LG) Exchange Logistics Exchange HQ P.O. Box 660202 3911 S. Walton Walker Blvd Dallas, TX 75266 Dallas, TX 75236

Telephone Numbers (214) 312-XXXX

Executive Vice President & Chief Logistics Officer, LG ....... X3005 Operations Division (LG-O) .................................................. X3043 Transportation Division (LG-T) ............................................. X3018 Safety and Security Field Office (LG-SFO) .......................... X3073 Logistics 5-1. Dan Daniel Distribution Center (DDDC), located in Newport News, Virginia, is a 1.4 million square foot mechanized facility distributing general merchandise to facilities located throughout the Northeast and Europe. The DDDC houses the new mechanized Fashion Distribution Facility (FDF), providing women’s, men’s and children’s clothing, as well as shoes and other accessories, to Exchange sites around the world. 5-2. West Coast Distribution Center (WCDC) is a fully mechanized state-of-the-art distribution center located at French Camp, just outside Lathrop, California at the Sharpe Army Depot. The 850,000 square foot facility serves retail facilities throughout the Western United States, Pacific, Alaska and Hawaii. 5-3. Waco Distribution Center (WADC), located in Waco, Texas, is a 688,000 square foot mechanized facility distributing general merchandise to exchanges east of the Rocky Mountains and west of the Mississippi. How Merchandise is Distributed 5-4. The Exchange performs an economic analysis on every item purchased to determine the best way the merchandise should be shipped to our facilities. Factors considered in the analysis are the supplier’s free on board (FOB) terms, type of service needed, nature of the merchandise category, and an evaluation of the economic/operational benefits to the Exchange and our customers. Transportation 5-5. The Exchange transportation network utilizes a mix of commercial carriers (less-than-truckload, truckload and inter-modal), consolidation centers and our private Exchange fleet. 5-6. Commercial carriers submit all rates in tender format and must utilize Electronic Data Interchange (EDI) for billing and shipment status information. LG limits the number of carriers used to a select group based on quality measures, financial strength and transportation costs. These are often referred to as “Preferred Carriers.” 5-7. Suppliers may be required to ship direct to a facility, Commercial Consolidation Center (CCC), Distribution Center (DC) or port, depending on the service requirements and transportation costs. Routing instructions will be transmitted with the purchase order. If no routing instructions are received, call HQ-LG. The Exchange does not issue a routing guide.

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5-8. Once shipments enter the Exchange transportation network, they are tracked through the Exchange system using carrier EDI updates and are completely visible to anyone with access to the Exchange mainframe.

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Exchange Distribution Center Addresses Distribution Center Shipping Address Mailing Address

CONUS

Specialized DC (SPDC)

SPDC – Dock 13 3911 S Walton Walker Blvd Dallas, TX 75236

Dan Daniel DC (787) 888-2827

231 Enterprise Drive Newport News, VA 23603-1335

Fashion DF (787) 888-2827

233 Enterprise Drive Newport News, VA 23603-1335

Waco DC (254) 666-8505

1801 Exchange Parkway Waco, TX 76712

West Coast DC (209) 983-9310

Bldg 550, 700 E Roth Road French Camp, CA 95231-9998

EUROPE

Giessen DC NOTE: Giessen DC is schedule to close late 2016/early 2017

Oberlach Weg 3 35394 Giessen, Germany

Unit 20702 APO AE 09143-0003

PACIFIC

Japan DC Exchange LG-JADC Building 4084, Unit 5203 Yokota AB, Fussa-Shi Tokyo 197-0001 Japan

Exchange LG-JADC Yokota AB Building 4084, Unit 5203 APO AP 96328-0003

Korea DC Building #306 Sankok-Dong Bupyong-ku Inchon, Korea

Korea DC Unit 15500, Camp Market APO AP 96284-0566

Okinawa DC

Okinawa DC Building 801 Camp Kinser Urasoe-City Okinawa, Japan 901-2133

Okinawa DC Unit 35163 APO AP 96378-5163

OFFSHORE

Hawaii DC Building 1728 Hickam AFB, HI 96853-5297

Puerto Rico DC AAFES SE Exchange Region Building 613 Buchanan, RP 00934-5080

Figure 5-1

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Exchange Supplier's Handbook 6-1

Section 6

Exchanges

CONUS ALABAMA

ANNISTON ARMY DEPOT (under Fort Benning) Facility Number: 0886140200 Aim Number: 1031825 Bldg. 219 Anniston, AL 36201 Phone: (205) 237-9159 Support DC: Dan Daniel

FORT McCLELLAN (under Fort Benning) Facility Number: 0886181100 Aim Number: 1031809 Bldg. 1965 Fort McClellan, AL 36205 Phone: (205) 820-9401 FAX: (205) 820-6833 Support DC: Dan Daniel

FORT RUCKER (under Maxwell AFB) Facility Number: 0843100100 Aim Number: 1031705 Bldg. 9214, Fifth Ave. Fort Rucker, AL 36362-5268 Phone: (334) 503-9044 x228 FAX: (334) 598-3298 Support DC: Waco

GUNTER AFB Facility Number: 0840100200 Aim Number: 1031608 Bldg. 814 85 South Turner Blvd Gunter AFB, AL 36114 Phone: (334) 279-9777 FAX: (334) 279-1568 Support DC: Waco

MAXWELL AFB Facility Number: 0840100100 Aim Number: 1031605 Bldg. 1090 Maxwell AFB, AL 36112-5000 Phone: (334) 834-5946 FAX: (334) 834-0366 Support DC: Waco

REDSTONE ARSENAL Facility Number: 0887100100 Aim Number: 1031905 Bldg. 3220, Action Dr. Redstone Arsenal, AL 35898-7280 Phone: (256) 883-6100 FAX: (256) 880-0588 Support DC: Dan Daniel

ALASKA SOUTHERN ALAKSA Facility Number: 9184051100 Aim Number: 1067489 P.O. Box 900 Bldg. 4911, Yount Avenue Joint Base Elmendorf-Richardson, AK 99506-0000 Phone: (907) 753-0232 FAX: (907) 753-2391 Support DC: West Coast

EIELSON AFB Facility Number: 9187100100 Aim Number: 1067319 Bldg. 3338 Eielson AFB, AK 99702-0000 Phone: (907) 372-1640 FAX: (907) 372-1651 Support DC: West Coast

JOINT BASE ELMENDORF-RICHARDSON Facility Number: 9184100100 Aim Number: 1067400 P.O. Box 9600 Joint Base Elmendorf-Richardson, AK 99506 Phone: (907) 753-6275 FAX: (907) 753-0913 Support DC: West Coast

FORT GREELY Facility Number: 9181120100 Aim Number: 1067116 Bldg. 601 Ft. Greely, AK 99731 Phone: (907) 869-3293 FAX: (907) 869-3293 Support DC: West Coast

FORT WAINWRIGHT Facility Number: 9181100300 Aim Number: 1067100 Bldg. 3703-B, Oak St. Fort Wainwright, AK 99703-0029 Phone: (907) 356-1357 FAX: (907) 356-3786 Support DC: West Coast

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CONUS ARIZONA

DAVIS-MONTHAN AFB Facility Number: 4085100600 Aim Number: 1068560 Bldg. 2527, 5405 E. Granite Davis-Monthan AFB, AZ 85707-3011 Phone: (520) 748-7887 FAX: (520) 748-7137 Support DC: West Coast

FORT HUACHUCA SUPPORT WAREHOUSE Facility Number: 4087100300 Aim Number: 1068702 Bldg. 52030, Arizona St. Fort Huachuca, AZ 85613-6000 Phone: (520) 458-7830 FAX: (520) 452-1182 Support DC: West Coast

LUKE AFB Facility Number: 4086100500 Aim Number: 1068635 7071 N 138th Ave., Bldg. 1540 Luke AFB, AZ 85307-2006 Phone: (623) 935-2671 FAX: (623) 935-4145 Support DC: West Coast

YUMA PROVING GROUND Facility Number: 4037110100 Aim Number: 1063710 301 C Street, Bldg. 707 Yuma Proving Ground, AZ 85307-2006 Phone: (928) 343-1132 Support DC: West Coast

ARKANSAS LITTLE ROCK AFB Facility Number: 3468100200 Aim Number: 1010209 Bldg. 787, Sixth Street Little Rock AFB, AR 72099 Phone: (501) 988-2337 FAX: (501) 988-2243 Support DC: Waco

CALIFORNIA BEALE AFB Facility Number: 4793100800 Aim Number: 1069308 Bldg. 2434, 17600 25th St. Beale AFB, CA 95903-0001 Phone: (530) 788-0221 FAX: (530) 788-1915 Support DC: West Coast

CAMP PARKS RETAIL ANNEX (under Travis AFB) Facility Number: 4792110500 Aim Number: 1069039 670 Davis Ave. Camp Parks, CA 94568 Phone: (925) 829-7780 Support DC: West Coast

CAMP ROBERTS Facility Number: 4796140100 Aim Number: 1069663 Bldg. T-6036 Camp Roberts, CA 93451 Phone: (805) 238-8195 FAX: (805) 238-6439 Support DC: West Coast

CAMP SAN LUIS OBISPO (under Vandenberg AFB) Facility Number: 4732114200 Aim Number: 1069642 Bldg. 806, Kern Ave. Camp San Luis Obispo, CA 93405 Phone: (805) 541-3284 FAX: (805) 734-1148 Support DC: West Coast

EDWARDS AFB Facility Number: 4733100200 Aim Number: 1063302 240 W. Fitzgerald Edwards AFB, CA 93524-1575 Phone: (661) 258-1078 FAX: (661) 258-8706 Support DC: West Coast

FORT HUNTER LIGGETT Facility Number: 4796120100 Aim Number: 1069102 Bldg. 80 Fort Hunter Liggett, CA 93928 Phone: (831) 385-4585 FAX: (831) 385-0230 Support DC: West Coast

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CONUS CALIFORNIA

FORT IRWIN Facility Number: 4742100400 Aim Number: 1063410 Bldg. 918, Langford Lake Rd. Fort Irwin, CA 92310-5000 Phone: (760) 386-2060 FAX: (760) 386-2471 Support DC: West Coast

FORT McARTHUR Facility Number: 4738140200 Aim Number: 1064114 2901 McArthur Rd., Bldg. 425 San Pedro, CA 90731 Phone: (310) 832-9611 Support DC: West Coast

LOS ALAMITOS AFRC Facility Number: 4738100100 Aim Number: 1064101 Bldg. 27 Los Alamitos AFRC, CA 90720-5002 Phone: (562) 430-1076 FAX: (562) 795-1295 Support DC: West Coast

LOS ANGELES CONSOLIDATED Facility Number: 4738051100 Aim Number: 1063889 Bldg. 252, 483 N. Aviation Blvd. El Segundo, CA 90245-4685 Phone: (310) 414-9404 FAX: (310) 414-9956 Support DC: West Coast

MARCH AFB Facility Number: 4735100900 Aim Number: 1063109 23640 N. St. Riverside, CA 92518-0006 Phone: (909) 653-3111 FAX: (909) 653-3257 Support DC: West Coast

McCLELLAN AFB Facility Number: 4794100300 Aim Number: 1069403 Bldg. 9115443 Dudley Blvd. McClellan AFB, CA 95652-5000 Phone: (916) 920-0537 FAX: (916) 924-0369 Support DC: West Coast

PRESIDIO OF MONTEREY Facility Number: 4796103700 Aim Number: 1069637 Bldg. 4235, Gigling Rd. Presidio of Monterey, CA 93944-5001 Phone: (831) 899-2336 FAX: (831) 899-2508 Support DC: West Coast

SHARPE ARMY DEPOT (under Travis AFB) Facility Number: 4792110200 Aim Number: 1069712 700 E. Roth Rd., Bldg. 549 French Camp, CA 95231 Phone: (209) 234-3781 FAX: (209) 234-3782 Support DC: West Coast

TRAVIS AFB Facility Number: 4792100500 Aim Number: 1069205 Bldg. 648, 461 Skymaster Cr. Travis AFB, CA 94535-0505 Phone: (707) 437-4633 FAX: (707) 437-2135 Support DC: West Coast

VANDENBERG AFB Facility Number: 4732100300 Aim Number: 1063203 Bldg. 10400, Community Loop Vandenberg AFB, CA 93437-6280 Phone: (805) 734-5521 FAX: (805) 734-1112 Support DC: West Coast

YOUNTVILLE VETERAN’S HOME (under Travis AFB) Facility Number: 4792110400 Aim Number: 1069230 60 California Dr. Yountville, CA 94599-1413 Phone: (707) 944-8174 FAX: (707) 944-9082 Support DC: West Coast

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CONUS COLORADO

BUCKLEY AFB Facility Number: 4120130100 Aim Number: 1078007 Bldg. 4 N. 365 Tellurid Buckley AFB, CO 80011 Phone: (303) 677-6898 Support DC: Waco

DENVER EXCHANGE Facility Number: 4120100200 Aim Number: 1078110 Bldg. 1 365 N. Telluride Buckley AFB, CO 80011 Phone: (720) 859-9628 FAX: (720) 859-9629 Support DC: Waco

FORT CARSON Facility Number: 4124100100 Aim Number: 1079010 Bldg. 6110 Fort Carson, CO 80913-0000 Phone: (719) 576-4000 FAX: (719) 527-1911 Support DC: Waco

PETERSON AFB Facility Number: 4123100100 Aim Number: 1079105 Bldg. 2017 Peterson AFB, CO 80914 Phone: (719) 596-7270 FAX: (719) 597-8281 Support DC: Waco

SCHRIEVER AFB Facility Number: 4123140300 Aim Number: 1079111 Bldg. 40, Hahn Avenue Schriever AFB, CO 80914 Phone: (719) 567-4430 FAX: (719) 683-3627 Support DC: Waco

UNITED STATES AIR FORCE ACADEMY Facility Number: 4122100100 Aim Number: 1079210 Bldg. 5124 USAF Academy, CO 80840-0129 Phone: (719) 472-0861 Support DC: Waco

CONNECTICUT CAMP NIANTIC (under Hanscom AFB) Facility Number: 1672110100 Aim Number: 1045614 Bldg. 64, Camp Niantic Niantic, CT 06357 Phone: (860) 739-9672 FAX: (860) 739-9672 Support DC: Dan Daniel

CONNECTICUT/BRADLEY AIR NAT’L GUARD (under Hanscom AFB) Facility Number: 1672110500 Aim Number: 1045615 Bldg. 78, 66 Nicholson Rd. East Granby, CT 06026 Phone: (860) 653-6994 Support DC: Dan Daniel

DELAWARE DELAWARE AIR NATIONAL GUARD (DANG) Facility Number: 1864110200 Aim Number: 1047016 Bldg. 2812 Park Drive New Castle, DE 19720 Phone: (302) 322-5988 Support DC: Dan Daniel

DOVER AFB Facility Number: 1864100200 Aim Number: 1047004 Bldg. 266, Galaxy St. Dover AFB, DE 19902-6999 Phone: (302) 678-2515 FAX: (302) 678-2517 Support DC: Dan Daniel

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CONUS DISTRICT OF COLUMBIA

JOINT BASE ANACOSTIA-BOLLING Facility Number: 0104100400 Aim Number: 1040404 Bldg. 4514, 195 Chappie James Blvd. Bolling AFB, DC 20332-6999 Phone: (202) 562-3000 FAX: (202) 562-4540 Support DC: Dan Daniel

TRI SERVICE MCS Facility Number: 0330124500 Aim Number: 1041313 5E Room 1084, Pentagon Washington, DC 20310 Phone: (703) 695-7508 FAX: (703) 614-8594 Support DC: Dan Daniel

US Soldiers and Airmen’s Home Facility Number: 0330110700 Aim Number: 1041304 3700 N. Capitol St. Washington, DC 20317 Phone: (202) 291-6252 Support DC: Dan Daniel

FOREST GLEN EXPRESS Facility Number: 0102100100 Aim Number: 1040201 Bldg. 161, Forest Glen Silver Spring, MD 20901 Phone: (301) 565-0900 FAX: (301) 588-4061 Support DC: Dan Daniel

FLORIDA 7th SPECIAL FORCES GROUP Express (Under Eglin AFB) Facility Number: 0944140100 Aim Number: 1032508 Bldg. 4310, 4310 77th Special Forces Way Eglin AFB, FL 32542 Phone: (850) 279-6125 Fax: (850) 279-6281 Support DC: Waco

CAPE CANAVERAL (Under Patrick AFB) Facility Number: 0927110200 Aim Number: 1032270 Hanger Road, Bldg. 1704 Cape Canaveral AFS, FL 32925 Phone: (407) 853-4262 Fax: (321) 783-7357 Support DC: Dan Daniel

DUKE FIELD (under Eglin AFB) Facility Number: 0944140200 Aim Number: 1032518 Bldg. 3005, Hemby St., Duke Field Eglin AFB, FL 32542 Phone: (850) 883-6326 Support DC: Waco

EGLIN AFB Facility Number: 0944100600 Aim Number: 1032513 1757 Memorial Trail Eglin AFB, FL 32542-7428 Phone: (850) 651-2512 FAX: (850) 651-6757 Support DC: Waco

HOMESTEAD (under Patrick AFB) Facility Number: 0927140200 Aim Number: 1032261 29242 Coral Sea Blvd. Homestead ARB, FL 33039 Phone: (305) 258-3881 Support DC: Dan Daniel

HURLBURT FIELD Facility Number: 0944100400 Aim Number: 1032546 Bldg. 91012, 112 Liemanis Hurlburt Field, FL 32544 Phone: (850) 581-0031 FAX: (850) 581-1525 Support DC: Waco

MacDILL AFB Facility Number: 0926100100 Aim Number: 1032125 3108 N. Boundry Rd. MacDill AFB, FL 33608-6842 Phone: (813) 840-0511 FAX: (813) 840-0527 Support DC: Dan Daniel

PATRICK AFB Facility Number: 0927100100 Aim Number: 1032215 Bldg. 1364 Patrick AFB, FL 32925-0038 Phone: (407) 799-1300 FAX: (407) 799-3949 Support DC: Dan Daniel

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CONUS FLORIDA

RANGER CAMP RUDDER (under Eglin AFB) Facility Number: 0944140700 Aim Number: 1032516 6005 White Street, Ranger Camp Eglin AFB, FL 32542 Phone: (850) 664-5904 Support DC: Waco

SHADES OF GREEN (under Patrick AFB) Facility Number: 0926111000 Aim Number: 1032124 Walt Disney Resorts/GrnH+1 1950 W. Magnolia, Palm Dr. Lake Buena Vista, FL 32830-1000 Phone: (407) 824-0027 FAX: (407) 824-0027 Support DC: Dan Daniel

SOUTHCOM (under Patrick AFB) Facility Number: 0928110300 Aim Number: 1032240 9301 NW. 33rd St. Doral, FL 33172 Phone: (305) 437-1856 Support DC: Dan Daniel

TYNDALL AFB Facility Number: 0941100100 Aim Number: 1032405 Bldg. 950 Tyndall AFB, FL 32403-5550 Phone: (850) 286-5804 FAX: (850) 286-5527 Support DC: Waco

GEORGIA CAMP FRANK D. MERRILL (under Fort Benning) Facility Number: 0783110100 Aim Number: 1031406 Bldg. 11, P.O. Box 28 Dahtonega, GA 30533 Phone: (706) 864-3773 Support DC: Dan Daniel

DOBBINS ARB Facility Number: 0785100200 Aim Number: 1031412 Bldg. 530, Industrial Dr. Dobbins ARB, GA 30069 Phone: (770) 428-1122 FAX: (770) 590-0692 Support DC: Dan Daniel

FORT BENNING Facility Number: 0783100200 Aim Number: 1031235 Bldg. 9220, Marne Road Fort Benning, GA 31995-5399 Phone: (706) 687-0384 FAX: (706) 687-4071 Support DC: Dan Daniel

FORT GILLEM Facility Number: 0785100100 Aim Number: 1031424 Bldg. 210 Fort Gillem, GA 30050-5000 Phone: (404) 363-5483 FAX: (404) 363-8302 Support DC: Dan Daniel

FORT GORDON Facility Number: 0750100100 Aim Number: 1030905 Bldg. 38200 Fort Gordon, GA 30905-5666 Phone: (706) 793-7171 FAX: (706) 796-0005 Support DC: Dan Daniel

FORT McPHERSON Facility Number: 0785051100 Aim Number: 1031400 Bldg. 210, 4652 N. 3rd Street Fort Gillem, GA 30297 Phone: (404) 753-6258 FAX: (404) 363-5395 Support DC: Dan Daniel

FORT STEWART Facility Number: 0756100300 Aim Number: 1031126 Bldg. 71, 345 Lindquist Road Fort Stewart, GA 31314 Phone: (912) 876-2850 FAX: (912) 876-4909 Support DC: Dan Daniel

HUNTER AAF Facility Number: 0757100200 Aim Number: 1031116 Bldg. 6020, 130 Haley Ave. Savannah, GA 31409-5192 Phone: (912) 352-8380 FAX: (912) 356-9786 Support DC: Dan Daniel

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CONUS GEORGIA

MOODY AFB Facility Number: 0784100100 Aim Number: 1031314 4343 George St., Bldg. 904 Moody AFB, GA 31699-7901 Phone: (229) 257-3431 FAX: (229) 244-5614 Support DC: Dan Daniel

ROBINS AFB Facility Number: 0753100200 Aim Number: 1031003 Bldg. 982, Macon Street Robins AFB, GA 31098-5000 Phone: (478) 923-5536 FAX: (478) 329-0535 Support DC: Atlanta

HAWAII FORT SHAFTER Facility Number: 6082181100 Aim Number: 1720146 Bldg. 550 Ft. Shafter, HI 96858-5100 Phone: (808) 843-1969 FAX: (808) 843-1789 Support DC: Hawaii/West Coast

HALE KOA (under Hickam AFB) Facility Number: 6081110511 Aim Number: 1721105 2055 Kalia Rd. Honolulu, HI 96858 Phone: (808) 955-0060 FAX: (808) 946-4063 Support DC: Hawaii/West Coast

HICKAM AFB Facility Number: 6081100100 Aim Number: 1721001 Bldg. 1232, Vickers Ave Hickam AFB, HI 96853-0001 Phone: (808) 423-1304 FAX: (808) 422-4357 Support DC: Hawaii/West Coast

MAUI Facility Number: 6081142600 Aim Number: 1721106 1686 Kaahumanu Ave. Wailuku, HI 96793 Phone: (808) 244-3006 FAX: (808) 249-2705 Support DC: Hawaii/West Coast

SCHOFIELD BARRACKS Facility Number: 6082100500 Aim Number: 1721005 Bldg. 694 Cadet Sheridan St. Schofield Barracks, HI 96857-7200 Phone: (808) 622-1773 FAX: (808) 624-5194 Support DC: Hawaii/West Coast

IDAHO GOWEN FIELD (under Mountain Home AFB) Facility Number: 4461110200 Aim Number: 1066102 4601 Farman, Bldg. 309 Boise, ID 83705-8111 Phone: (208) 342-1332 Support DC: West Coast

MOUNTAIN HOME AFB Facility Number: 4461100100 Aim Number: 1066101 625 Gunfighter Ave., Bldg 2700 Mountain Home AFB, ID 83648-5249 Phone: (208) 832-4353 FAX: (208) 832-2431 Support DC: West Coast

ILLINOIS CAMP LINCOLN (under Scott AFB) Facility Number: 2506110500 Aim Number: 1074006 1301 N. MacArthur Blvd., Bldg. 10 Springfield, IL 62702 Phone: (217) 524-1758 Support DC: Waco

ROCK ISLAND ARSENAL (under Fort McCoy) Facility Number: 2677110300 Aim Number: 1074020 Bldg. 333 Rock Island Arsenal, IL 61229 Phone: (309) 788-4940 FAX: (309) 788-0868 Support DC: Waco

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CONUS ILLINOIS

SCOTT AFB Facility Number: 2506100100 Aim Number: 1075010 Bldg. 1981 Scott AFB, IL 62225-1607 Phone: (618) 744-9830 FAX: (618) 744-9602 Support DC: Waco

SCOTT MARSEILLES EXPRESS Facility Number: 2506140200 Aim Number: 1075011 2515 N 23rd Road “C” Building Marseilles, IL 61341 Phone: (815) 795-3050 Support DC: Waco

INDIANA CAMP ATTERBURY Facility Number: 2393110800 Aim Number: 1071520 Bldg. 611, Gatlin Rd. Edinburg, IN 46124 Phone: (812) 526-1140 FAX: (812) 526-1236 Support DC: Dan Daniel

FORT BEN HARRISON (under Fort Knox) Facility Number: 2145110800 Aim Number: 1071510 9702 E 59th Street Indianapolis, IN 46216-6500 Phone: (317) 546-4856 FAX: (317) 543-0883 Support DC: Dan Daniel

FORT WAYNE ANG (under Wright Patterson AFB) Facility Number: 24561202200 Aim Number: 1073142 Bldg. 300, 3005 Ferguson Rd. Fort Wayne, IN 46809 Phone: (260) 478-2637 Support DC: Dan Daniel

GRISSOM TROOP STORE (under Fort Knox) Facility Number: 2392130200 Aim Number: 1071502 Bldg. 595 Grissom AFB, IN 46971 Phone: (765) 689-5270 Support DC: Dan Daniel

IOWA CAMP DODGE (under Offutt AFB) Facility Number: 3016111400 Aim Number: 1077017 7700 NW. Beaver, Bldg. 62 Johnston, IA 50131-1902 Phone: (515) 252-4382 FAX: (515) 270-2750 Support DC: Waco

DES MOINES AIRPORT IOWA ANG (under Offutt AFB) Facility Number: 3016110100 Aim Number: 1077029 3100 McKinley Des Moines, IA 50321-2718 Phone: (515) 261-8050 Support DC: Waco

KANSAS FORT LEAVENWORTH Facility Number: 3211100100 Aim Number: 1076210 330 Kansas Ave. Fort Leavenworth, KS 66027-6400 Phone: (913) 651-7271 FAX: (913) 758-1752 Support DC: Waco

FORT RILEY Facility Number: 3212100200 Aim Number: 1076313 Bldg. 2210, Trooper Dr. Fort Riley, KS 66442-5003 Phone: (785) 784-2026 FAX: (785) 784-2104 Support DC: Waco

McCONNELL AFB Facility Number: 3213100100 Aim Number: 107650 Bldg. 352 McConnell AFB, KS 67221-7900 Phone: (316) 685-0231 FAX: (316) 685-2780 Support DC: Waco

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CONUS KENTUCKY

BOONE NAT’L GUARD CENTER (under Fort Knox) Facility Number: 2145110100 Aim Number: 1072031 Bldg. 122, Minuteman Pkwy. Frankfort, KY 40601 Phone: (502) 607-1111 Support DC: Dan Daniel

FORT CAMPBELL Facility Number: 2146100100 Aim Number: 1072410 Bldg. 2840, Bastogne Ave. Fort Campbell, KY 42223-5000 Phone: (270) 439-1841 FAX: (270) 439-3721 Support DC: Dan Daniel

FORT KNOX Facility Number: 2145100100 Aim Number: 1072010 Bldg. 127, Gold Vault Rd. Fort Knox, KY 40121-5720 Phone: (502) 942-0067 FAX: (502) 942-0297 Support DC: Dan Daniel

LOUISIANA BARKSDALE AFB Facility Number: 3665120100 Aim Number: 1010348 Bldg. 4711, 455 Curtis Blvd Barksdale AFB, LA 71110-0069 Phone: (318) 741-3243 FAX: (318) 747-7588 Support DC: Waco

CAMP BEAUREGARD (under Fort Polk) Facility Number: 3666140100 Aim Number: 1010504 Bldg. 704, E St. Pineville, LA 71360-3737 Phone: (318) 641-9661 FAX: (318) 641-0722 Support DC: Waco

FORT POLK Facility Number: 3666100200 Aim Number: 1010419 7742 Colorado Ave., Bldg. 850 Fort Polk, LA 71459-6710 Phone: (337) 537-1001 FAX: (337) 537-7786 Support DC: Waco

MAINE BANGOR ANG (under Hanscom AFB) Facility Number: 1675100100 Aim Number: 1043001 Bldg. 419, Pesch Street Bangor, ME 04401-0000 Phone: (207) 942-1809 FAX: (207) 947-7381 Support DC: Dan Daniel

CAMP KEYES (under Hanscom AFB) Facility Number: 1675140200 Aim Number: 1043010 194 Winthrop Street, Bldg. 7 Augusta, ME 04330 Phone: (207) 626-4213 FAX: (207) 616-4233 Support DC: Dan Daniel

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CONUS MARYLAND

ABERDEEN PROVING GROUND Facility Number: 0205100400 Aim Number: 1040505 Bldg. 2401, Chesapeake and Raritan St. Aberdeen Proving Ground, MD 21005 Phone: (410) 272-6828 FAX: (410) 273-0264 Support DC: Dan Daniel

JOINT BASE ANDREWS Facility Number: 0203100400 Aim Number: 1040303 Bldg. 1811, G Street Andrews AFB, MD 20762 Phone: (301) 568-1500 FAX: (301) 420-3337 Support DC: Dan Daniel

EDGEWOOD AREA Facility Number: 0205110500 Aim Number: 1040603 Bldg. E4224, Magnolia and Wise Street Edgewood Arsenal, MD 21010 Phone: (410) 671-6097 Support DC: Dan Daniel

FORT DETRICK Facility Number: 0206101000 Aim Number: 1040909 Bldg. 1425, Porter Street Frederick, MD 21701 Phone: (301) 619-2262 FAX: (301) 662-7755 Support DC: Dan Daniel

FORT MEADE Facility Number: 0206100100 Aim Number: 1040712 Bldg. 2799, Rose St. Fort Meade, MD 20755-0249 Phone: (410) 305-8625 FAX: (410) 695-5933 Support DC: Dan Daniel

WARFIELD ANG BRANCH STORE Facility Number: 0205110100 Aim Number: 1040512 Bldg. 1110, 2701 Eastern Blvd. Baltimore, MD 21220-2889 Phone: (410) 391-2447 Support DC: Dan Daniel

MASSACHUSETTS FORT DEVENS (under Hanscom AFB) Facility Number: 1675125000 Aim Number: 1045233 58 McArthur Ave. Fort Devens, MA 01432 Phone: (978) 772-6838 FAX: (978) 772-5521 Support DC: Dan Daniel

HANSCOM AFB Facility Number: 1675100300 Aim Number: 1043003 Bldg. 1709-B, 100 Elgin Street Hanscom AFB, MA 01731-5000 Phone: (781) 274-0580 Support DC: Dan Daniel

NATICK LABORATORIES (under Hanscom AFB) Facility Number: 1675110100 Aim Number: 1045303 15 Kansas St., Bldg. 1 Natick, MA 01760 Phone: (508) 233-4797 Support DC: Dan Daniel

WESTOVER ARB (under Hanscom AFB) Facility Number: 1672100100 Aim Number: 1045601 Bldg. 5200, 291 Hercules Rd. Chicopee, MA 01022-5413 Phone: (413) 593-5941 FAX: (413) 593-5413 Support DC: Dan Daniel

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CONUS MICHIGAN

BATTLECREEK MI ANG (under Selfridge ANG) Facility Number: 2456110900 Aim Number: 1073120 Bldg. 6926 Thunderbolt Ave. Battle Creek, MI 49015-5508 Phone: (269) 968-1893 FAX: (269) 968-7165 Support DC: Dan Daniel

CAMP GRAYLING (under Selfridge ANG) Facility Number: 2456110400 Aim Number: 1073020 Bldg. 347, Howe Rd. Camp Grayling, MI 49739 Phone: (989) 348-4781 FAX: (989) 348-8089 Support DC: Dan Daniel

FORT CUSTER ANG (under Selfridge ANG) Facility Number: 2456120100 Aim Number: 1073107 Bldg. 2414, Wayne Road Ft. Custer, Augusta, MI 49012 Phone: (269) 731-6649 Support DC: Dan Daniel

PHELPS COLLINS ANG (under Selfridge ANG) Facility Number: 2456111100 Aim Number: 1073021 5884 A St. Alpena, MI 49707-8125 Phone: (989) 354-6272 FAX: (989) 354-8053 Support DC: Dan Daniel

SELFRIDGE ANGB Facility Number: 2456100100 Aim Number: 1073110 Bldg. 700, George St. Selfridge ANGB, MI 48045-5011 Phone: (586) 465-0960 FAX: (586) 465-0016 Support DC: Dan Daniel

MINNESOTA CAMP RIPLEY (under Fort McCoy) Facility Number: 2677120100 Aim Number: 1073422 15012 Hwy. 115 Little Falls, MN 56345 Phone: (320) 632-3717 Support DC: Dan Daniel

DULUTH (under Fort McCoy) Facility Number: 2677140300 Aim Number: 1073423 4970 Airport Rd., Bldg. 206 Duluth, MN 55811-6032 Phone: (218) 727-8365 Support DC: Dan Daniel

TWIN CITIES (under Fort McCoy) Facility Number: 2701100200 Aim Number: 1073530 Bldg. 755, 760 Military Hwy. Minneapolis, MN 55450-5000 Phone: (612) 726-9023 Support DC: Dan Daniel

MISSISSIPPI CAMP SHELBY Facility Number: 3596110700 Aim Number: 1032735 Bldg. 2600, Jackson Ave. Hattiesburg, MS 39407-0000 Phone: (601) 582-0801 FAX: (601) 545-9484 Support DC: Waco

COLUMBUS AFB (under Redstone Arsenal) Facility Number: 3597100100 Aim Number: 1032605 Bldg. 160, Simler Blvd. Columbus, MS 39710-0000 Phone: (662) 434-8484 FAX: (662) 434-6425 Support DC: Waco

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CONUS MISSISSIPPI

GULFPORT ANG (under Keesler AFB) Facility Number: 3596110200 Aim Number: 1032714 Bldg. 23, 4715 Hewes Ave. Gulfport ANG, MS 39507-0000 Phone: (228) 863-5746 Support DC: Waco

KEESLER AFB Facility Number: 3596100200 Aim Number: 1032707 Bldg. 2303, 500 Larcher Rd. Keesler AFB, MS 39534-3000 Phone: (228) 435-2524 FAX: (228) 435-3682 Support DC: Waco

THOMPSON FIELD (Mississippi NG) (under Keesler AFB) Facility Number: 3596112400 Aim Number: 1032730 140 Military Rd., Bldg. 1 Jackson, MS 39208-8860 Phone: (601) 932-3930 Fax: (601) 932-8280 Support DC: Waco

MISSOURI FORT LEONARD WOOD Facility Number: 3308100200 Aim Number: 1075416 Bldg. 487 Fort Leonard Wood, MO 65473-6500 Phone: (573) 329-2200 FAX: (573) 329-5743 Support DC: Waco

WHITEMAN AFB (under Fort Leavenworth) Facility Number: 3316100100 Aim Number: 1076110 711 Vandenburg Ave., Bldg. 529 Whiteman AFB, MO 65305-0000 Phone: (816) 563-3003 FAX: (816) 563-4464 Support DC: Waco

MONTANA FORT HARRISON ARMY NATIONAL GUARD (Under Malstrom) Facility Number: 4384110300 Aim Number: 1068407 Bldg. P40, Montana Defense Avenue Helena, MT 59602 Phone: (406) 443-0837 Fax: (406) 442-6717 Support DC: West Coast

GORE HILL ANG Facility Number: 4384110100 Aim Number: 1068425 2nd St. and Airport Ave. D Great Falls, MT 59404 Phone: (406) 452-6712 FAX: (406) 727-7480 Support DC: West Coast

MALMSTROM AFB Facility Number: 4384100200 Aim Number: 1068412 7200 Perimeter Rd, Bldg. 1340 Great Falls, MT 59402-6856 Phone: (406) 454-1301 FAX: (406) 727-5068 Support DC: West Coast

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CONUS NEBRASKA

CAMP ASHLAND (under Offutt AFB) Facility Number: 3016111600 Aim Number: 1077026 Bldg. 56 Camp Ashland, NE 68003-9801 Phone: (402) 944-2750 Support DC: Waco

LINCOLN EXCHANGE (under Offutt AFB) Facility Number: 3016111000 Aim Number: 1077016 2410 NW 25th St., Bldg. 648 Lincoln, NE 68524-1897 Phone: (402) 474-3454 Support DC: Waco

OFFUTT AFB Facility Number: 3016100200 Aim Number: 1077006 Bldg. 165, 106 Myer Ave. Offutt AFB, NE 98113 Phone: (402) 291-9100 FAX: (402) 291-6900 Support DC: Waco

NEVADA NELLIS AFB Facility Number: 4662100100 Aim Number: 1066221 5691 Rickenbacker, Bldg 431 Nellis AFB, NV 89191-5000 Phone: (702) 643-3526 FAX: (702) 643-7296 Support DC: West Coast

NEW HAMPSHIRE GRENIER FIELD (under Hanscom AFB) Facility Number: 1675110300 Aim Number: 1043114 64 Harvey Road, Room 124 Londonberg, NH 03053-7413 Phone: (603) 432-1175 Support DC: Dan Daniel

PEASE ANG (under Hanscom AFB) Facility Number: 1675100200 Aim Number: 1043104 153 Newmarket St. Portsmouth, NH 03801-0000 Phone: (603) 436-0302 FAX: (603) 334-6115 Support DC: Dan Daniel

NEW JERSEY FORT DIX/MCGUIRE AFB Facility Number: 1760102700 Aim Number: 1046002 Bldg. 3452, Central and Texas Ave. McGuire AFB, NJ 08641-0000 Phone: (609) 723-6100 FAX: (609) 723-0346 Support DC: Dan Daniel

PICATINNY ARSENAL (under U.S. Military Academy) Facility Number: 1338110400 Aim Number: 1046714 Bldg. 3324, Belt Rd. Dover, NJ 07801 Phone: (973) 989-2411 FAX: (973) 989-2410 Support DC: Dan Daniel

POMONA BRANCH STORE ANG ACY IAP (Atlantic City) (under Fort Dix/McGuire AFB) Facility Number: 1760111600 Aim Number: 1046218 400 Langley Ave. Egg Harbor Township, NJ 08234-9500 Phone: (609) 485-5115 Support DC: Dan Daniel

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CONUS NEW MEXICO

CANNON AFB Facility Number: 3905100200 Aim Number: 1012108 Bldg. 77B, 102 W. Octagon St. Cannon AFB, NM 88103-5224 Phone: (575) 784-3611 FAX: (575) 784-5351 Support DC: Waco

HOLLOMAN AFB (under Fort Bliss) Facility Number: 397100200 Aim Number: 1012220 Bldg. 787, P.O. Drawer V Holloman AFB, NM 88330-0000 Phone: (505) 479-6164 FAX: (505) 479-6873 Support DC: Waco

KIRTLAND AFB Facility Number: 3973100200 Aim Number: 1012303 Bldg. 20176, Gibson Blvd. Kirtland AFB, NM 87117-5000 Phone: (505) 232-8771 FAX: (505) 232-9207 Support DC: Waco

WHITE SANDS MISSILE RANGE (under Fort Bliss) Facility Number: 3970120100 Aim Number: 1012202 Bldg. 260 White Sands Missile Range, NM 88002-0000 Phone: (505) 678-2498 FAX: (505) 678-8020 Support DC: Waco

NEW YORK FORT DRUM Facility Number: 1367100200 Aim Number: 1043701 Bldg. P-10730A, Enduring Freedom Dr. Fort Drum, NY 13602-5103 Phone: (315) 773-0061 FAX: (315) 773-2416 Support DC: Dan Daniel

FORT HAMILTON (under U.S. Military Academy) Facility Number: 1338100200 Aim Number: 1044601 Bldg. 123, General Lee Ave. Brooklyn Fort Hamilton, NY 11252-0000 Phone: (718) 748-3440 FAX: (718) 745-3648 Support DC: Dan Daniel

GRIFFISS AFB (under Fort Drum) Facility Number: 1367110400 Aim Number: 1043740 306 Market St., Depot 1 Griffiss AFB, NY 13441-0000 Phone: (315) 330-7597 Support DC: Dan Daniel

HANCOCK FIELD ANG (under Fort Drum) Facility Number: 1367110200 Aim Number: 1043504 ANG/Bldg. 612 Syracuse, NY 13211-0000 Phone: (315) 454-0891 Support DC: Dan Daniel

NIAGARA IAPP (under Fort Drum) Facility Number: 1367100800 Aim Number: 1043606 Bldg. 805, NFIAP Niagara Falls, NY 14304 Phone: (716) 297-3080 FAX: (716) 297-2535 Support DC: Dan Daniel

STEWART ARMY SUB POST (under U.S. Military Academy) Facility Number: 1338110500 Aim Number: 1044406 Bldg. 271, Breunig Rd. New Windsor, NY 12553-0000 Phone: (845) 564-7600 Support DC: Dan Daniel

U.S. MILITARY ACADEMY (West Point) Facility Number: 1338100300 Aim Number: 1044343 Bldg. 1204, Stony Lonesome Access Rd. West Point, NY 10996-1398 Phone: (845) 446-5446 FAX: (845) 446-3641 Support DC: Dan Daniel

WATERVLIET ARSENAL (under Fort Drum) Facility Number: 1367140500 Aim Number: 1043775 Bldg. 40, Watervliet Arsenal Watervliet, NY 12189-4050 Phone: (518) 273-2424 Support DC: Dan Daniel

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CONUS NORTH CAROLINA

FORT BRAGG – Main Store #1 Facility Number: 0530100200 Aim Number: 1030137 Bldg. 8-5050, 2nd and Butner Rd. Fort Bragg, NC 28307-5000 Phone: (910) 436-4888 FAX: (910) 436-6451 Support DC: Dan Daniel

FORT BRAGG – Main Store #2 Facility Number: 0530100300 Aim Number: 1038955 South Post Mall 1017 Canopy Lane, Bldg. Z-3252 Fort Bragg, NC 28307-0000 Phone: (910) 436-2166 FAX: (910) 436-2168 Support DC: Dan Daniel

POPE AFB Facility Number: 0530140700 Aim Number: 1030133 Bldg. 416, 803 Armistead Pope AFB, NC 28308 Phone: (910) 497-0502 FAX: (910) 497-6615 Support DC: Dan Daniel

SEYMOUR JOHNSON AFB Facility Number: 0531100100 Aim Number: 1030205 1350 Edwards St., Bldg. 3735 Goldsboro, NC 27532 Phone: (919) 735-8511 FAX: (919) 731-2655 Support DC: Dan Daniel

NORTH DAKOTA CAMP GRAFTON (under Grand Forks/Minot AFB) Facility Number: 28804110300 Aim Number: 1073705 Bldg. 2410, 4417 Hwy. 20 Devils Lake, ND 58301-0000 Phone: (701) 662-3009 FAX: (701) 594-8666 Support DC: Waco

CAVALIER AIR STATION (under Grand Forks/Minot AFB) Facility Number: 2884140100 Aim Number: 1073737 Bldg. 707, Community Center Cavalier AS, ND 58220-0000 Phone: (701) 993-3224 FAX: (701) 993-8752 Support DC: Waco

GRAND FORKS AFB Facility Number: 2884100100 Aim Number: 1073710 Bldg. 105, 550 Holzapple St. Grand Forks AFB, ND 58205-6314 Phone: (701) 594-5542 FAX: (701) 594-8666 Support DC: Waco

HECTOR FIELD (under Grand Forks/Minot AFB) Facility Number: 2884110500 Aim Number: 1073712 1400 28th Ave. North Fargo, ND 58102-0000 Phone: (701) 241-7184 FAX: (701) 451-0209 Support DC: Waco

NORTH DAKOTA MINOT AFB Facility Number: 2880100200 Aim Number: 1073821 362 Missile Road Minot AFB, ND 58705-0000 Phone: (701) 727-4717 FAX: (701) 727-5060 Support DC: Waco

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CONUS OHIO

CAMP PERRY (under Wright Patterson AFB) Facility Number: 2456110300 Aim Number: 1071030 Bldg. 3, 1000 Lawrence Rd. Port Clinton, OH 43452-0101 Phone: (419) 635-4116 Support DC: Dan Daniel

DEFENSE SUPPLY CENTER (DSCS) (under Wright Patterson AFB) Facility Number: 2090140300 Aim Number: 1071121 3990 Broad St., Bldg. 47 Columbus, OH 43213 Phone: (614) 231-0976 FAX: (614) 231-0722 Support DC: Dan Daniel

MANSFIELD RETAIL STORE (under Wright Patterson AFB) Facility Number: 2090110200 Aim Number: 1071011 1947 Harrington Memorial Road Bldg. 405 Mansfield, OH 44903 Phone: (419) 522-8309 Fax: (419) 522-1169 Support DC: Dan Daniel

RKB RETAIL STORE (under Wright Patterson AFB) Facility Number: 2090110100 Aim Number: 1070922 7281 Second Street, Bldg. 863 Rickenbacker, OH 43217-0511 Phone: (614) 491-8424 Support DC: Dan Daniel

TOLEDO (under Wright Patterson AFB) Facility Number: 2090110400 Aim Number: 107013 2660 S. Eber Bldg. 135 Swanton, OH 43558 Phone: (419) 865-3581 Support DC: Dan Daniel

WRIGHT-PATTERSON AFB Facility Number: 2090100100 Aim Number: 1071010 Birch St., Bldg. 1250, Kitty Hawk Area A Wright-Patterson AFB, OH 45433-0000 Phone: (937) 879-5730 FAX: (937) 879-2432 Support DC: Dan Daniel

YOUNGSTOWN ANNEX (under Wright Patterson AFB) Facility Number: 1967110100 Aim Number: 1072112 3976 King Graves Rd., Bldg. 120 Vienna, OH 44473-0910 Phone: (330) 609-1395 FAX: (330) 856-3383 Support DC: Dan Daniel

OKLAHOMA ALTUS AFB Facility Number: 3852100200 Aim Number: 1011902 105 First St., Bldg. 18 Altus AFB, OK 73523-6999 Phone: (580) 482-8733 FAX: (580) 477-2609 Support DC: Waco

CAMP GRUBER (under Tinker AFB) Facility Number: 3851110300 Aim Number: 1011957 Bldg. 135, Camp Gruber Braggs, OK 74423 Phone: (918) 487-5643 Support DC: Waco

FORT SILL Facility Number: 3850100100 Aim Number: 1011901 Bldg. 1718 Fort Sill, OK 73503-5102 Phone: (580) 248-0504 FAX: (580) 248-4501 Support DC: Waco

McALESTER ARMY AMMUNITION PLANT (under Tinker AFB) Facility Number: 3851120200 Aim Number: 1011926 1 C Tree Rd., Bldg. 3 McAlester, OK 74501-5000 Phone: (918) 420-6388 FAX: (918) 423-3111 Support DC: Waco

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CONUS OKLAHOMA

TINKER AFB Facility Number: 3851100100 Aim Number: 1012001 3360 N. Ave., Bldg. 685 Tinker AFB, OK 73145-9083 Phone: (405) 733-4561 FAX: (405) 732-5205 Support DC: Waco

TULSA ANG (under Tinker AFB) Facility Number: 3851110100 Aim Number: 1012060 4200 N 93 East Ave., Bldg. 313 Tulsa, OK 74115-1699 Phone: (918) 833-7771 FAX: (918) 836-0921 Support DC: Waco

VANCE AFB (under Tinker AFB) Facility Number: 3851100300 Aim Number: 1012002 242 Field St., Bldg. 415 Vance AFB, OK 73705-5704 Phone: (580) 237-6765 FAX: (580) 237-5813 Support DC: Waco

OREGON CAMP RILEA (under JB Lewis/McChord) Facility Number: 4915114703 Aim Number: 1061505 Bldg. 7014-A Camp Rilea, OR 97146-9711 Phone: (503) 861-3623 Support DC: West Coast

KINGSLEY FIELD (under JB Lewis/McChord) Facility Number: 4915121100 Aim Number: 1061705 Bldg. 302 Kingsley Field, OR 97601-0000 Phone: (541) 885-6371 Support DC: West Coast

PORTLAND ANG (under JB Lewis/McChord) Facility Number: 4915120400 Aim Number: 1061536 Bldg. 125, NE Cornfoot Rd. Portland Airport Portland, OR 97218 Phone: (503) 249-0997 Support DC: West Coast

PENNSYLVANIA CARLISLE MAIN STORE Facility Number: 1965100300 Aim Number: 1047521 Bldg. 844, Summer Rd. Carlisle Barracks, PA 17013-5012 Phone: (717) 243-2463 FAX: (717) 243-2134 Support DC: Dan Daniel

CARLISLIE MOON EXPRESS (under Carlisle Exchange) Facility Number: 19670140200 Aim Number: 1072104 89 Soldiers Lane Coraopolis, PA 15108 Phone: (412) 329-7436 Support DC: Dan Daniel

CARLISLE MOON MCS Facility Number: 1967125000 Aim: 1072107 89 Soldiers Lane Coraopolis, PA 15108-0000 Phone: (412) 329-7436 Support DC: Dan Daniel

C.E. KELLY SUPPORT CENTER (under Carlisle Exchange) Facility Number: 1967100100 Aim Number: 1072110 13 Mathis Cir. Oakdale, PA 15071 Phone: (724) 693-2433 FAX: (724) 693-2435 Support DC: Dan Daniel

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CONUS PENNSYLVANIA

NEW CUMBERLAND ARMY DEPOT Facility Number: 1965110100 Aim Number: 1047504 Bldg. 411, F Ave. New Cumberland, PA 17070-0000 Phone: (717) 774-4066 Support DC: Dan Daniel

PENNSYLVANIA ANG ANNEX (under Carlislie Exchagne) Facility Number: 1967110400 Aim Number: 1072113 Mustang Dr., Bldg. 105 Coraopolis, PA 15108-0000 Phone: (412) 776-7662 FAX: (412) 472-8242 Support DC: Dan Daniel

PITTSBURGH AIRPORT ANNEX (under Carlislie Exchange) Facility Number: 1967110200 Aim Number: 1072111 Bldg. 300, 911th Tag Coraopolis, PA 15108-0000 Phone: (412) 262-3580 FAX: (412) 262-3580 Support DC: Dan Daniel

RHODE ISLAND QUONSET (under Hanscom AFB) Facility Number: 1672110600 Aim Number: 1045604 5 Minuteman Way North Kingstown, RI 02852 Phone: (401) 294-2859 Support DC: Dan Daniel

TOBYHANNA ARMY DEPOT (under U.S. Military Academy) Facility Number: 133810350 Aim Number: 1046606 Bldg. 334, Tobyhanna Army Depot Tobyhanna, PA 18466 Phone: (570) 615-7030 FAX: (570) 615-7592 Support DC: Dan Daniel

SOUTH CAROLINA CHARLESTON AFB Facility Number: 0654100200 Aim Number: 1030705 Bldg. 1990 Charleston AFB, SC 29404-4469 Phone: (843) 552-1463 Support DC: Dan Daniel

FORT JACKSON Facility Number: 0632100100 Aim Number: 1030404 Bldg. 4110, Moseby Street Fort Jackson, SC 29207-6055 Phone: (803) 787-1950 FAX: (803) 790-7705 Support DC: Dan Daniel

SHAW AFB Facility Number: 0633100300 Aim Number: 1030502 370 Rhodes Avenue, Bldg. 977 Shaw AFB, SC 29152-5000 Phone: (803) 666-3050 FAX: (803) 666-3168 Support DC: Dan Daniel

SOUTH DAKOTA ELLSWORTH AFB Facility Number: 2982100200 Aim Number: 1078305 2725 LeMay Blvd. Ellsworth AFB, SD 57706-0000 Phone: (605) 923-4774 FAX: (605) 923-2861 Support DC: Waco

SIOUX FALLS ANGB Facility Number: 3016111700 Aim Number: 1077005 SDANG, Bldg. 63 1201 W. Algonquin St. Sioux Falls, SD 57104-0264 Phone: (605) 988-5772 Support DC: Waco

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CONUS TENNESSEE

ARNOLD AIR FORCE STATION (under Fort Campbell) Facility Number: 2146110600 Aim Number: 1072511 Bldg. 125, 1st St. Arnold AFB, TN 37389-0000 Phone: (931) 454-7153 FAX: (931) 454-7070 Support DC: Dan Daniel

CHATTANOOGA ARMORY (under Fort Campbell) Facility Number: 2146110500 Aim Number: 1072521 1801 S. Haltzclaw Ave. Chattanooga, TN 37404-4806 Phone: (423) 265-8941 FAX: (423) 265-8941 Support DC: Dan Daniel

McGHEE TYSON ANGB (under Fort Campbell) Facility Number: 2146110200 Aim Number: 1072520 90 Briscoe Dr. Louisville, TN 37777 Phone: (865) 985-1000 FAX: (865) 985-1001 Support DC: Dan Daniel

NASHVILLE ANGB (under Fort Campbell) Facility Number: 2146110100 Aim Number: 1072510 Bldg. 140, 3000 Armory Dr. Nashville, TN 37204-0000 Phone: (615) 242-1709 Support DC: Dan Daniel

SMYRNA (under Fort Campbell) Facility Number: 2146110400 Aim Number: 1072515 Bldg. 607, Fitzhugh Blvd. Smyrna, TN 37167-0000 Phone: (615) 459-6280 FAX: (615) 459-5406 Support DC: Dan Daniel

TEXAS CAMP BULLIS (under South Texas) Facility Number: 3720141900 Aim Number: 1010804 Bldg. 5184 Camp Bullis Training Site RR2 4605 Wilderson Rd. San Antonio, TX 78257 Phone: (210) 698-1183 Support DC: Waco

CAMP MABRY (under Ft. Hood) Facility Number: 3721110300 Aim Number: 1010913 Bldg. 58, 2200 W. 35th St. Austin, TX 78763 Phone: (512) 467-0050 Support DC: Waco

DYESS AFB Facility Number: 3745100100 Aim Number: 1011601 260 Commissary Rd., Bldg. 7339 Dyess AFB, TX 79607-5000 Phone: (325) 692-8996 FAX: (325) 692-7696 Support DC: Waco

ELLINGTON FIELD ANGB (under Ft. Hood) Facility Number: 3721110100 Aim Number: 1010907 Bldg. 1363, Ellington ANGB Houston, TX 77034-5586 Phone: (281) 484-5892 FAX: (281) 484-8434 Support DC: Waco

FORT BLISS Facility Number: 3770100100 Aim Number: 1011801 Bldg. 1611 Fort Bliss, TX 76616 Phone: (915) 562-7200 FAX: (915) 562-8011 Support DC: Waco

FORT HOOD – Main Store Facility Number: 3740100200 Aim Number: 1010729 Bldg. 4250, Clear Creek Blvd. Fort Hood, TX 76544-5082 Phone: (254) 532-7200 FAX: (254) 532-5785 Support DC: Waco

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CONUS TEXAS

FORT HOOD – Warrior Way Specialty Store Facility Number: 3740100400 Aim Number: 1011377 Central and Martin, Bldg. 87030 Ft. Hood, TX 76544 Phone: (254) 532-8100/8142 FAX: (254) 532-8101 Support DC: Waco

FORT SAM HOUSTON Facility Number: 3720100100 Aim Number: 1010801 Bldg. 2420, 2503 Funston Rd. Fort Sam Houston, TX 78234-5000 Phone: (210) 225-5566 FAX: (210) 225-8613 Support DC: Waco

GOODFELLOW AFB Facility Number: 3741100100 Aim Number: 1011401 Bldg. 222, 130 Valiant St. San Angelo, TX 76908-3515 Phone: (325) 655-5789 FAX: (325) 659-2597 Support DC: Waco

HQ EXPRESS STORE (under Naval Air Station Fort Worth Joint Reserve Base Facility Number: 3742110500 Aim Number: 1011512 3911 S. Walton Walker Blvd. Dallas, TX 75236 Phone: (214) 312-3335 FAX: (214) 312-3781 Support DC: Waco

KELLY AFB Security Hill Express (under Lackland AFB) Facility Number: 3722112500 Aim Number: 1011018 Bldg. 2017 Kelly AFB, TX 78241-0000 Phone: (512) 924-7654 Support DC: Waco

LACKLAND AFB (under San Antonio) Facility Number: 3722100100 Aim Number: 1011001 Bldg. 1385, 2180 Reese St. Lackland AFB, TX 78236-1042 Phone: (210) 674-6465 FAX: (210) 674-7832 Support DC: Waco

LAUGHLIN AFB (Del Rio) (under South Texas) Facility Number: 3723100100 Aim Number: 1011101 Bldg. 540, Arnold Blvd. Laughlin AFB, TX 78843-5000 Phone: (830) 298-3176 Fax: (830) 298-3176 Support DC: Waco

NAS FORT WORTH, JRB (formerly Carswell AFB) Facility Number: 3742100100 Aim Number: 1011501 Bldg. 1880, Military Parkway Fort Worth, TX 76127-6280 Phone: (817) 738-1943 FAX: (817) 738-1124 Support DC: Waco

RANDOLPH AFB Facility Number: 3721100200 Aim Number: 1010901 Bldg. 1073 Randolph AFB, TX 78148-0001 Phone: (210) 658-7471 FAX: (210) 659-0936 Support DC: Waco

RED RIVER ARMY DEPOT Facility Number: 3665111100 Aim Number: 1010306 Bldg. 241 Texarkana, TX 75507-5000 Phone: (903) 832-2687 Support DC: Waco

SAN ANTONIO (General Manager) Facility Number: 3722051100 Aim Number: 1011042 2180 Kenly Ave., Bldg. 1251 Lackland AFB, TX 78236-5115 Phone: (210) 674-8917 Support DC: Waco

SHEPPARD AFB Facility Number: 3755100100 Aim Number: 1011726 220 Community Center Dr. Sheppard AFB, TX 76311-5000 Phone: (940) 855-4318 FAX: (940) 851-6206 Support DC: Waco

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CONUS TEXAS

SOUTH TEXAS (under Ft. Sam Houston) Facility Number: 3720051100 Aim Number: 1010820 Bldg. 2434, 2831 Henry T. Allen Fort Sam Houston, TX 78234 Phone: (210) 224-2024 FAX: (210) 221-3980 Support DC: Waco

WACO (under Fort Hood) Facility Number: 3740140400 Aim Number: 1011371 Bldg. 1801, Exchange Parkway Waco, TX 76712 Phone: (254) 666-8309 FAX: (254) 666-8301 Support DC: Waco

UTAH CAMP WILLIAMS (under Hill AFB) Facility Number: 4560111000 Aim Number: 1065104 Bldg. 6200 Riverton, UT 84065 Phone: (801) 878-5509 Support DC: West Coast

DUGWAY PROVING GROUNDS (under Hill AFB) Facility Number: 4560130700 Aim Number: 1065203 Bldg. 5440, Stark Road Dugway, UT 84022 Phone: (435) 831-4773 FAX: (435) 831-4546 Support DC: West Coast

FORT DOUGLAS (under Hill AFB) Facility Number: 4560110200 Aim Number: 1065101 Bldg. 127 Riverton, UT 84113 Phone: (801) 656-3900 FAX: (801) 656-3903 Support DC: West Coast

HILL AFB Facility Number: 4560100100 Aim Number: 1066010 Bldg. 412, 5845 E. Avenue Hill AFB, UT 84056 Phone: (801) 773-1207 Fax: (801) 773-9967 Support DC: West Coast

UTAH ANG (under Hill AFB) Facility Number: 4560110900 Aim Number: 1065103 765 N. 2200 W, Bldg. 1604 Salt Lake City, UT 84116-2926 Phone: (801) 355-1923 Support DC: West Coast

VERMONT CAMP JOHNSON (under Hanscom AFB) Facility Number: 1672110400 Aim Number: 1044113 Green Mountain Armory, Bldg. 17 Colchester, VT 05446 Phone: (802) 655-3030 Support DC: Dan Daniel

VIRGINIA BELLWOOD DEFENSE GS CENTER (under Fort Lee) Facility Number: 0312110500 Aim Number: 1042406 Bldg. 30A, DSCR Richmond, VA 23297-5096 Phone: (804) 275-1478 Support DC: Dan Daniel

FORT A.P. HILL (under Fort Belvoir) Facility Number: 0307111100 Aim Number: 1041711 Bldg. 1664 Bowling Green, VA 22427-0000 Phone: (804) 633-4618 Support DC: Dan Daniel

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CONUS VIRGINIA

FORT BELVOIR Facility Number: 0307100200 Aim Number: 1041716 8651 John J Kingman Road, Bldg. 2321 Fort Belvoir, VA 22060-6206 Phone: (703) 806-5416 FAX: (703) 806-5567 Support DC: Dan Daniel

FORT EUSTIS Facility Number: 0310100200 Aim Number: 1042104 Bldg. 1386 Fort Eustis, VA 23604-0000 Phone: (757) 887-2984 FAX: (757) 887-5624 Support DC: Dan Daniel

FORT LEE Facility Number: 0312100100 Aim Number: 1042401 Bldg. 1605, 300 A Ave. Fort Lee, VA 23801-1530 Phone: (804) 861-5970 FAX: (804) 861-5105 Support DC: Dan Daniel

FORT MYER Facility Number: 0330100300 Aim Number: 1041302 Bldg. 450 Fort Myer, VA 22211-1101 Phone: (703) 522-4575 FAX: (703) 525-2284 Support DC: Dan Daniel

FORT PICKETT (under Fort Lee) Facility Number: 0312110700 Aim Number: 1042511 Bldg. 2204, West Parade Str. Blackstone, VA 23824-0000 Phone: (434) 292-5990 FAX: (434) 292-1774 Support DC: Dan Daniel

FORT STORY (under Fort Eustis) Facility Number: 0310110100 Aim Number: 1042219 Bldg. 593, Atlantic Ave. Fort Story, VA 23459-0000 Phone: (757) 425-0001 FAX: (757) 422-7891 Support DC: Dan Daniel

JUDGE ADVOCATE GENERAL SCHOOL (under Fort Lee) Facility Number: 0312110800 Aim Number: 1042429 University of Virginia, Branch 1108 600 Massie Road, Room 29 Charlottesville, VA 22903-1781 Phone: (434) 293-3383 Support DC: Dan Daniel

LANGLEY AFB Facility Number: 0311100200 Aim Number: 1042309 Bldg. 290, 61 Spaatz Dr. Langley AFB, VA 23665-6600 Phone: (757) 766-1282 FAX: (757) 865-1479 Support DC: Dan Daniel

WASHINGTON FAIRCHILD AFB Facility Number: 4916100200 Aim Number: 1061602 Bldg. 2465 Fairchild AFB, WA 99011-0000 Phone: (509) 244-2832 FAX: (509) 244-1511 Support DC: West Coast

FORT LEWIS Facility Number: 4915100200 Aim Number: 1061502 Bldg. 5280, Pendleton Avenue Fort Lewis, WA 98433 Phone: (253) 964-3161 FAX: (253) 465-2678 Support DC: West Coast

McCHORD AFB Facility Number: 4915100100 Aim Number: 1061504 Bldg. 504, Barnes Blvd. McChord AFB, WA 98438 Phone: (253) 582-3110 FAX: (253) 465-2680 Support DC: West Coast

VANCOUVER BARRACKS (under JB Lewis/McChord) Facility Number: 4915114700 Aim Number: 1061538 Bldg. 754, Hathaway Road Vancouver, WA 98661 Phone: (360) 695-8749 Support DC: West Coast

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CONUS WASHINGTON

YAKIMA TRAINING CENTER (under JB Lewis/McChord) Facility Number: 4915110600 Aim Number: 1061510 970 Firing Center Rd. Bldg. T-157, Yakima Training Center Yakima, WA 98901 Phone: (509) 452-7356 Fax: (509) 577-3556 Support DC: West Coast

WEST VIRGINIA CHARLESTON ARMORY (under Wright Patterson AFB) Facility Number: 1967140600 Aim Number: 1072102 1679 Coonskin Dr., Bldg. 132 Charleston, WV 25311-5000 Phone: (304) 346-4957 FAX: (304) 346-4957 Support DC: Dan Daniel

MARTINSBURG ANG BRANCH STORE (under Andrews AFB) Facility Number: 0104110500 Aim Number: 1040414 Bldg. 126, EWVRA Martinsburg, WV 25401-0000 Phone: (304) 263-2314 Support DC: Dan Daniel

WISCONSIN FORT McCOY Facility Number: 2677100100 Aim Number: 1073510 Bldg. 1538, South J Street Fort McCoy, Wl 54656-5232 Phone: (608) 269-5604 FAX: (608) 269-1483 Support DC: Dan Daniel

MILWAUKEE (under Fort McCoy) Facility Number: 2677110100 Aim Number: 1073620 Bldg. 304, 4828 W. Silver Spring Dr. Milwaukee, WI 53218-0000 Phone: (414) 535-5797 FAX: (414) 527-2698 Support DC: Dan Daniel

TRUAX FIELD (under Fort McCoy) Facility Number: 2677110600 Aim Number: 1073521 2709 Hoffman St. Madison, Wl 53704-2564 Phone: (608) 249-5229 FAX: (608) 249-5706 Support DC: Dan Daniel

VOLK FIELD (under Fort McCoy) Facility Number: 2677110900 Aim Number: 1073522 Bldg. 400, 100 Independence Dr. Camp Douglas, Wl 54618-5001 Phone: (608) 427-3286 Support DC: Dan Daniel

WYOMING F.E. WARREN AFB Facility Number: 4221051100 Aim Number: 1078201 Bldg. 722, Missie Dr. F.E. Warren AFB, WY 82005-0000 Phone: (307) 634-1593 FAX: (307) 637-6839 Support DC: Waco

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OFFSHORE AMERICAN SAMOA CANADA

Facility Number: 6081110200 Aim Number: 1721110 Bldg. 2, Te'o Soldier Support Center, Tafuna P.O. Box 50017 American Samoa, 96799 Phone: 011-684-699-2241 Support DC: Hawaii/West Coast

NORTH BAY AFS (under Fort Drum) Facility Number: 1367100210 Aim Number: 1043524 USAF Exchange North Bay (CFB) Ontario, Canada APO AE 09732 Phone: (705) 494-2011, x2650 Support DC: Dan Daniel

GREENLAND HONDURAS THULE AB (under Fort Dix/McGuire AFB) Facility Number: 5052100100 Aim Number: 1047203 Bldg. 251, Thule, Greenland APO AE 09704-0000 Phone: (719) 474-3840, x3200 Support DC: Dan Daniel

(under Puerto Rico) Facility Number: 5360051400 Aim Number: 1033307 Unit 5709, Bldg. E53 APO AA 34042 Phone: 011-507-280-4250/4292 FAX: 011-507-296-4198 Support DC: Dan Daniel

JOHNSTON ISLAND MARIANAS Facility Number: 6081112300 Aim Number: 1721123 Bldg. 406 APO AP 96558-0000 Phone: (808) 421-0011, x2123/2128 FAX: (808) 421-0011, x3663 Support DC: Hawaii/West Coast

(under Puerto Rico) Facility Number: 6148110100 Aim Number: 1731019 Army Reserve Center P.O. Box 504460 CK Saipan, MP 96950 Phone: (670) 322-6681 Support DC: Dan Daniel

PUERTO RICO CAMP SANTIAGO (Salinas) (under Fort Buchanan) Facility Number: 5256110700 Aim Number: 1032807 Bldg. P20 APO AA 00934 Phone: (787) 824-4270 Support DC: Dan Daniel

FORT ALLEN (under Fort Buchanan) Facility Number: 5256140100 Aim Number: 1032826 Bldg. 203 Fort Allen, Juana Diaz, PR 00795 Phone: (787) 837-0136 Support DC: Dan Daniel

FORT BUCHANAN Facility Number: 5256100200 Aim Number: 1032813 Bldg. 606, 689 N. Terminal Road Fort Buchanan, PR 00934-5080 Phone: (787) 792-0180 FAX: (787) 793-8230 Support DC: Dan Daniel

MUNIZ NGAB Facility Number: 5256140200 Aim Number: 1032827 Bldg. 27, Carr 200 Carolina, PR 00977-1544 Phone: (787) 791-7120 Support DC: Dan Daniel

UNITED STATES COAST GUARD BASE SAN JUAN Facility Number: 5246170100 Aim Number: 1037306 Old San Juan Station San Juan, PR 00902 Phone: (787) 722-9497 FAX: (787) 725-7337 Support DC: Dan Daniel

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OFFSHORE VIRGIN ISLANDS

SAINT CROIX (under Fort Buchanan) Facility Number: 5256110400 Aim Number: 1032817 10N18A Estate Bethleham Virgin Island National Guard St. Croix, USVI 00851 Phone: (809) 773-6570 Support DC: Dan Daniel

EUROPE AZORES

LAJES FIELD (Ramstein Consolidated) Facility Number: 5461100100 Aim Number: 1047701 Bldg. T800, Lajes Field PSC 76, Box 9967 APO AE 09720-0000 Phone: 011-352-95-571124, x23209 Support DC: Dan Daniel

BALKANS BONDSTEEL Facility Number: 7440110400 Aim Number: 1424415 Unit 40148 APO AE 09340 Phone: 011-49-9721-87553 Support DC: Giessen/Dan Daniel

CMLT Facility Number: 7440110900 Aim Number: 1424445 Unit 40148 APO AE 09340 Phone: 00386-49-930-182 Support DC: Giessen/Dan Daniel

MK AIR BASE PX (ROMANIA) Facility Number: 7809110100 Aim Number: 1457763 PSC 481 APO AE 09749 Phone: 0040-241-83-2776 Support DC: Giessen/Dan Daniel

NSTA (Bulgaria) Facility Number: 7440110700 Aim Number: 1424445 Unit 29910 APO AE 09753 Phone: 00359-87684-4805 Support DC: Giessen/Dan Daniel

PRISTINA (FILM CITY) Facility Number: 7440110500 Aim Number: 1424416 Unit 40148 APO AE 09340 Phone: 011-49-9721-87553 Support DC: Giessen/Dan Daniel

SARAJEVO Facility Number: 7410100100 Aim Number: 1424302 APO AE 09780 Phone: 387-61-138-972 Support DC: Giessen/Dan Daniel

BELGIUM BRUXELLES (Ramstein Consolidated) Facility Number: 7265110300 Aim Number: 1366233 Brussels Retail Store 1932 Sint-Stevens Wouluwe, Belgium USAG Brussells Unit 28100 BX 23 APO AE 09714 Phone: 0032-2717-9789 Support DC: Giessen/Dan Daniel

CHIEVRES (Ramstein Consolidated) Facility Number: 7265101400 Aim Number: 1366125 Unit 21501 APO AE 09708 Phone: 0032-68-27-5100 Support DC: Giessen/Dan Daniel

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EUROPE EGYPT

CAIRO (KMC Consolidated) Facility Number: 7810110100 Aim Number: 1468410 Unit 64901, Box 37 APO AE 09839-4901 Phone: 002-012-7461311

GERMANY BAUMHOLDER (Ramstein Consolidated) Facility Number: 7269100600 Aim Number: 1363104 Unit 23819 APO AE 09034 Phone: 06783-9999-00 Support DC: Giessen/Dan Daniel

CLAY KASERNE TROOP STORE (Wiesbaden Exchange) Facility Number: 7218112700 Aim Number: 1368161 Unit 29645 APO AE 09096 Phone: 0611-701460 Support DC: Giessen/Dan Daniel

DAGGER (Wiesbaden Exchange) Facility Number: 7218110100 Aim Number: 1368105 Unit 29645 APO AE 09096 Phone: 06155-607-863 Support DC: Giessen/Dan Daniel

EUCOM/STUTTGART Facility Number: 7271051100 Aim Number: 1371005 Exchange-Europe EUCOM Unit 30409 APO AE 09131 Phone: 07031-4395101 FAX: 07031-4395 201 Support DC: Giessen/Dan Daniel

GARMISCH (EUCOM Consolidated) Facility Number: 7275100200 Aim Number: 1374136 Unit 24514 APO AE 09053 Phone: 08821-966 7410 Support DC: Giessen/Dan Daniel

GEILENKIRCHEN (Spangdahelm Consolidated) Facility Number: 7262124500 Aim Number: 1366247 Unit 8040, Bldg. 103 APO AE 09104 Phone: 02451-632248 Support DC: Giessen/Dan Daniel

GERMERSHEIM (EUCOM Consolidated) Facility Number: 7236140100 Aim Number: 1362436 Unit 30409 APO AE 09131 Phone: 07272-1251 Support DC: Giessen/Dan Daniel

GRAFENWOEHR Facility Number: 7255051100 Aim Number: 1360900 Exchange-Europe Grafenwoehr Unit 28126 APO AE 09114-0000 Phone: 011-49-9641-3391 FAX: 011-49-9641-2498 Support DC: Giessen/Dan Daniel

HAINERBERG MALL (Wiesbaden Exchange) Facility Number: 7218100200 Aim Number: 1368135 Unit 29645 APO AE 09096 Phone: 0611-72386-242 Support DC: Giessen/Dan Daniel

HAINERBERG EXPRESS (Wiesbaden Exchange) Facility Number: 7218140300 Aim Number: 1368277 Unit 29645 APO AE 09096 Phone: 0611-972-1936 Support DC: Giessen/Dan Daniel

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EUROPE GERMANY

HOHENFELS (Grafenwoehr) Facility Number: 7255113100 Aim Number: 1375174 Unit 28213 APO AE 09173 Phone: 09472-9400 FAX: 09472-940024 Support DC: Giessen/Dan Daniel

ILLESHEIM (EUCOM Consolidated) Facility Number: 7252130300 Aim Number: 1375867 Unit 28501 APO AE 09140 Phone: 09841-683123 Support DC: Giessen/Dan Daniel

KALKAR (Spangdahlem Consolidated) Facility Number: 7262110100 Aim Number: 1366185 PSC 21, Box 500 APO AE 09261 Phone: 00282-496-2970 Support DC: Giessen/Dan Daniel

KATTERBACH-URLAS Facility Number: 7252100100 Aim Number: 1375105 Unit 28615 APO AE 09177 Phone: 09802-958 160 Support DC: Giessen/Dan Daniel

KLEBER (Ramstein Consolidated) Facility Number: 7232140100 Aim Number: 1363120 Unit 23149 APO AE 09227 Phone: 0631-48677 Support DC: Giessen/Dan Daniel

LANDSTUHL (Ramstein Consolidated) Facility Number: 7232112800 Aim Number: 1363139 CMR 402 APO AE 09180 Phone: 06371-14900 Support DC: Giessen/Dan Daniel

MARSHALL HEIGHTS (Wuerzburg Consolidated) Facility Number: 7273140300 Aim Number: 1367262 Unit 26124 APO AE 09225 Phone: 09321-24782 Support DC: Giessen/Dan Daniel

MIESAU EXPRESS (Ramstein Consolidated) Facility Number: 7231112700 Aim Number: 1363145 CMR 403 APO AE 09059-3866 Phone: 063 72-8047 Support DC: Giessen/Dan Daniel

PANZER (EUCOM Consolidated) Facility Number: 7271100100 Aim Number: 1371001 Unit 30409 APO AE 09131 Phone: 07031-2042-0 FAX: 07031-2042-202 Support DC: Giessen/Dan Daniel

PATCH (EUCOM Consolidated) Facility Number: 7271140100 Aim Number: 1371010 Unit 30409 APO AE 09131 Phone: 0711-68687911 Support DC: Giessen/Dan Daniel

PULASKI (Ramstein Consolidated) Facility Number: 7235140200 Aim Number: 1363542 Unit 23149 APO AE 09227 Phone: 0631-3504102/3 Support DC: Giessen/Dan Daniel

RAMSTEIN Facility Number: 7235051100 Exchange-Europe Ramstein Unit 3370 APO AE 09094-0003 Phone: 011-49-631-91977 FAX: 011-49-631-54916 Support DC: Giessen/Dan Daniel

RAMSTEIN KMCC (KMC Consolidated) Facility Number: 7235100100 Aim: 1363162 Bldg. 3336, Unit 3370 APO AE 09094 Phone: 06371-4079100 Support DC: Giessen/Dan Daniel

ROBINSON BARRACKS (EUCOM Consolidated) Facility Number: 7271120100 AIM Number: 1371030 Unit 30409 APO AE 09131 Phone: 0711-69945880 Support DC: Giessen/Dan Daniel

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EUROPE GERMANY

SEMBACH (Ramstein Consolidated) Facility Number: 7235144300 Aim Number: 1363178 Unit 4210, Bldg. 147 APO AE 09142 Phone: 06302-7874 Support DC: Giessen/Dan Daniel

SPANGDAHLEM (Spangdahlem Consolidated) Facility Number: 7262100200 Aim Number: 1366108 Unit 3750 APO AE 09123 Phone: 011-49-6565-9345-110 Support DC: Giessen/Dan Daniel

VILSECK ROSE BARRACKS (Grafenwoehr) Facility Number: 7255140500 Aim Number: 1365567 Unit 28030 APO AE 09112 Phone: 09662-702224 FAX: 09662-702225 Support DC: Giessen/Dan Daniel

WIESBADEN AAF Facility Number: 7218112700 Aim Number: 1368161 Unit 29645 APO AE 09096 Phone: 0611-701460 Support DC: Giessen/Dan Daniel

ITALY AVIANO (Italy Consolidated) Facility Number: 7412100100 Aim Number: 1424606 Unit 6195, PSC 54 APO AE 09601 Phone: +39-0434-388811 Support DC: Giessen/Dan Daniel

GHEDI (Italy Consolidated) Facility Number: 7411100200 Aim Number: 1424910 Unit 31405, Box 40 APO AE 09630 Phone: +39-030-902983 Support DC: Giessen/Dan Daniel

VICENZA (Italy Consolidated) Facility Number: 7411100200 Aim Number: 1424910 Unit 31405, Box 40 APO AE 09630 Phone: +39-0444-718550 Support DC: Giessen/Dan Daniel

LIVORNO (Italy Consolidated) Facility Number: 7414100200 Aim Number: 1424841 Unit 31305 APO AE 09613 Phone: +39-050-547873 Support DC: Giessen/Dan Daniel

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EUROPE NETHERLANDS

SCHINNEN (Spangdahlem Consolidated) Facility Number: 7266102300 Aim Number: 1366146 CMR 461 APO AE 09703 Phone: 0031-46443-1902 Support DC: Giessen/Dan Daniel

VOLKEL EXPRESS (Spangdahlem Consolidated) Facility Number: 7266110200 Aim Number: 1366147 Unit 6790 APO AE 09717 Phone: 0031-413-335-948 Support DC: Giessen/Dan Daniel

NORWAY STAVANGER (UK Consolidated) Facility Number: 7614110100 Aim Number: 1363536 Unit 6680 APO AE 09706 Phone: 0047-51695692 Support DC: Giessen/Dan Daniel

SAUDI ARABIA/KUWAIT ESKAN VILLAGE/USMTM Facility Number: 7814140100 Aim Number: 1463301 Unit 61309 APO AE 09803-1309 Phone: 96614781100-435-7900 Support DC: Giessen/Dan Daniel

KUWAIT Facility Number: 7814121800 Aim Number: 1463158 Unit 69902 APO AE 09366 Phone: 00965-2389-1356 Support DC: Giessen/Dan Daniel

PRINCE SULTAN Facility Number: 7814100100 Aim Number: 1463385 Unit 70413, Box 1 APO AE 09882-0413 Phone: 96614781100-4348634 Support DC: Giessen/Dan Daniel

TURKEY ANKARA (Turkey Consolidated) Facility Number: 7813100300 Aim Number: 1468720 Exchange Europe Unit 7005 APO AE 09822 Phone: 0090-312-287-9954 Support DC: Giessen

INCIRLIK (Turkey Consolidated) Facility Number: 7812100100 Aim Number: 1468631 Unit 7150, Box 260 APO AE 09824-0260 Phone: 0090-322-316-6937 Support DC: Giessen/Dan Daniel

IZMIR (Turkey Consolidated) Facility Number: 7811101100 Aim Number: 1468850 Unit 6900 APO AE 09821 Phone: 0090-232-4415007 Support DC: Giessen/Dan Daniel

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EUROPE

UNITED KINGDOM MENWITH HILL (UK Consolidated) Facility Number: 7614100100 Aim Number: 1446750 PSC 45 APO AE 09468 Phone: 0044-1423-774551 Support DC: Giessen/Dan Daniel

MILDENHALL (UK Consolidated) Facility Number: 7614120900 Aim Number: 1446748 PSC 37, Unit 4990 APO AE 09459-5000 Phone: 0044-1638-581201 FAX: 0044-1638-581201 Support DC: Giessen/Dan Daniel

ROYAL AIR FORCE ALCONBURY (UK Consolidated) Facility Number: 7617100600 Aim Number: 1446601 Unit 5725 APO AE 09470 Phone: 0044-1480-84-3584/1480-451997 Support DC: Giessen/Dan Daniel

RAF CROUGHTON (UK Consolidated) Facility Number: 7617100100 Aim Number: 1446635 Unit 4630 APO AE 09494 Phone: 0044-1280-708828 Support DC: Giessen/Dan Daniel

RAF FELTWELL (UK Consolidated) Facility Number: 7614141000 Aim Number: 1446610 Unit 5075 APO AE 09461 Phone: 0044-1842-828024 Support DC: Giessen/Dan Daniel

RAF LAKENHEATH (UK Consolidated) Facility Number: 7614100200 Aim Number: 1446733 Unit 5280, Box 420 APO AE 09461 Phone: 0044-1638-53-4200 Support DC: Giessen/Dan Daniel

RAF MOLESWORTH (UK Consolidated) Facility Number: 7617140100 Aim Number: 1446642 Unit 5275 APO AE 09469 Phone: 0044-1480-842593 Support DC: Giessen/Dan Daniel

UK CONSOLIDATED EXCHANGE (UK Consolidated) Facility Number: 7614051000 Exchange-Europe RAF UK East Unit 5280, Box 420 APO AE 09464-0420 Phone: 00-44-1842-828-484 Support DC: Giessen/Dan Daniel

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PACIFIC GUAM

ANDERSEN AB Facility Number: 6148100200 Andersen AB Unit 14032 APO AP 96543-4032 Phone: (671) 653-5806 FAX: (671) 653-2707 Support DC: Korea/West Coast

JAPAN CAMP ZAMA Facility Number: 6203105100 Camp Zama Bldg. 425, Unit 45001 PSC 704 APO AP 96338-5001 Phone: 1-214-261-2059 FAX: 011-81-46-256-7376 Support DC: Japan/West Coast

MISAWA AB Facility Number: 62020511-00 Misawa AB Unit 5045 APO AP 96319-5045 Phone: 1-469-375-7412 FAX: 011-81-3117-627938 Support DC: Japan/West Coast

YOKOTA AB Facility Number: 6201100700 Yokota AB Unit 5203 APO AP 96328-5203 Phone: 011-81-3117-557480 FAX: 011-81-0425-303190 Support DC: Japan/West Coast

KOREA CAMP CARROLL Southern Area Facility Number: 6305115800 Aim Number: 1761246 Exchange-Korea CP Carroll Unit 15555 APO AP 96260-5555 Phone: 011-82-54-970-8330 FAX: 011-82-54-970-8600 Support DC: Korea/West Coast

CAMP CASEY Northern Area Facility Number: 6301102100 Aim Number: 1761101 Exchange-Korea Camp Casey Bldg S-3008 Unit 15032 APO AP 96224-5032 Phone: 011-82-503-370-4860 Support DC: Korea/West Coast

CAMP HENRY Southern Area Facility Number: 6307140300 Aim Number: 1761287 Exchange-Korea CP Henry Express Unit 15497 APO AP 96218-5497 Phone: 011-82-53-470-7562 FAX: N/A Support DC: Korea/West Coast

CAMP HUMPHREYS Central Area Facility Number: 6307100500 Exchange-Korea Camp Humphreys Unit 15471 APO AP 96271-0003 Phone: 011-82-31-690-8290 Support DC: Korea/West Coast

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PACIFIC KOREA

CAMP RED CLOUD Northern Area Branch Store Facility Number: 63011102200 Aim Number: 1761110 Exchange-Korea Camp Red Cloud Unit 15349, Bldg. S-6 APO AP 96258-5349 Phone: 011-82-503-372-9048 Support DC: Korea/West Coast

CAMP WALKER Southern Area Facility Number: 6305105200 Aim Number: 1761235 Unit 15497 Exchange-Korea CP Walker APO AP 96218-5497 Phone: 011-82-53-470-4305 FAX: N/A Support DC: Korea/West Coast

CHINHAE Southern Area Facility Number: 6305115300 Aim Number: 1761248 PSC 479 FPO AP 96269-1100 Phone: 011-82-55-540-5351 FAX: N/A Support DC: Korea/West Coast

KUNSAN AB Central Area Facility Number: 6307105500 Aim: 1761238 Exchange-Korea Kunsan AB Bldg. 1102, Unit 2105 APO AP 96264-2105 Phone: 011-82-654-470-4426 Support DC: Korea/West Coast

OSAN AB Central Area Facility Number: 6307100100 Exchange-Korea Osan AB Unit 2038 APO AP 96278-2038 Phone: 011-82-31-661-4239 Support DC: Korea/West Coast

POHANG FIELD Southern Area Facility Number: 6305110300 Aim Number: 1761228 Camp Muchuk Ochon-up Nam-gu Pohang-si Kyong-sang-puk-do Korea 790-900 APO AP 96218-5497 Phone: 011-82-54-240-3030 FAX: N/A Support DC: Korea/West Coast

PUSAN PIER 8 Southern Area Facility Number: 6305210500 Aim Number: 1764850 75-78, Gam-man 1-dong, Nam-gu Busan, Korea 608-801 APO AP 96259-0003 Phone: 011-82-51-801-3534 FAX: N/A Support DC: Korea/West Coast

YONGSAN AB Central Area Facility Number: 6304100400 Exchange-Korea Yongsan AB Unit 15555, Box 1004 APO AP 96205-5555 Phone: 011-8231-661-4239 Support DC: Korea/West Coast

OKINAWA CAMP COURTNEY Facility Number: 6445100300 Exchange-Okinawa Camp Courtney Unit 35163 APO AP 96378-5163 Phone: 011-81-6117-226540 Support DC: Okinawa/West Coast

CAMP FOSTER Facility Number: 6445100100 Exchange-Okinawa Camp Foster Unit 35163 APO AP 96378-5163 Phone: 011-81-6117-456140 Support DC: Okinawa/West Coast

CAMP KINSER Facility Number: 6445100600 Exchange-Okinawa Camp Kinser Unit 35163 APO AP 96378-5163 Phone: 011-81-611-737-4460 Support DC: Okinawa/West Coast

KADENA AB Facility Number: 6445100400 Exchange-Okinawa Kadena AB Unit 35163 APO AP 96378-5163 Phone: 011-81-611-733-4570 Support DC: Okinawa/West Coast

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Exchange Supplier's Handbook 7-1

Section 7 Glossary of Terms

AIFA (Exchange Imprest Fund Activities) – Found at locations where it is impractical to provide service through regular exchange outlets. The Exchange provides the unit to be served with inventory, change funds, equipment and fixtures. The commander of the unit appoints a commissioned officer, warrant officer or senior noncommissioned officer (NCO) to supervise the AIFA. Conditions permitting, the Exchange also provides support to military personnel in a contingency operation or field exercises. Automotive/Car Care (AutoPride) – A retail facility in which authorized customers can purchase gasoline, automotive parts/accessories, car care items and automotive services/repairs such as tires, batteries and lubrication services. Book Store (BookMark) – A retail outlet primarily selling books, periodicals and reading-related merchandise. These facilities may be free-standing or mall located. Branch Store – A smaller version of a main store operation with a limited stock assortment representing the majority of retail departments normally associated with main stores. Located where the customer population will not support a standard main store. Class Six – A retail outlet exclusively selling beer, wine and spirits with related snack and non-food items. These may be free-standing or mall locations. Commissary Exchange (CX)/Base Exchange Mart – A retail facility which combines grocery food items with standard department store hardline and softline merchandise. A combined grocery store and department store. These facilities will usually be free-standing. Disney Store – A retail branch store with active wear and Disney-related merchandise. This facility, located within the Disney World complex at the Shades of Green Hotel, is operated for the convenience of authorized customers visiting the Disney World area. eCommerce – Operates the Exchange On-Line Store. Express – A retail outlet located primarily, but not exclusively, in a high-traffic area near major installation roadways or housing areas. Previously known as "shoppette," the Express is open for business longer hours than other retail outlets and carries a stock assortment focused on convenience food and household items. Some Express stores also have gas sales and video rental areas. Extranet – A supplier’s tool which allows a supplier to access their commodity’s sales data over the internet on a 24-hour basis. Furniture Store (Home and Garden) – A retail outlet selling furniture, major appliances, rugs, televisions and other household furnishing items. These facilities may be free-standing or mall located. Main Retail Store (Exchange) – The major retail activity of a military installation providing retail merchandise and services for authorized customers. Maximum merchandise stock assortments are authorized. MCS (Military Clothing Sales) – This facility sells uniforms, insignias and other military accessories. It may be free-standing or mall located.

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Exchange Supplier's Handbook 7-2

MFE/DOX-T (Mobile Field Exchange/Direct Operation Exchange-Tactical) – Gathers merchandise at a central support location, ships it via the military services to remote operational sites, and sells the merchandise to authorized customers. It is set up to provide basic health, hygiene and personal care necessities for military personnel involved in exercises, contingency operations or natural disaster emergencies, deployed to areas not serviced by an exchange. Mini-Mall – A free-standing retail facility located near a troop or housing area that is a combination of Express, video rental, Class Six, car care or other retail service demographically suited for the immediate environment. This facility may also include food service and personal service outlets such as barber shops, beauty shops or travel agencies. Motion Picture Theater – The motion picture theater provides service by showing films on a paid-admission basis; includes movie refreshment stands. Services – Is comprised of many different concession operations that provide services, food and merchandise to our customers through long term contracts and short term agreements with the Exchange. Barber and beauty shops, laundry and dry cleaners, alterations, florists, optical and gift shops are among the traditional services. Sports Store – A retail facility exclusively devoted to selling sporting goods, athletic wear and athletic shoes. Assortments will be broader and deeper than that found in main stores and extra services such as racket stringing will be available, if possible. These facilities may be free-standing or mall located. SUPQAP (Supplier Quality Assistance Program) – A partnership program to assist and motivate suppliers to provide first quality products. Troop Store – A retail facility with a limited stock assortment designed for a troop area environment with operating hours aligned to meet troop/barracks schedules. Located primarily in barracks areas with an almost exclusive trainee/enlisted customer base. Video Rental – A retail facility devoted exclusively to renting video/audio tapes and discs and selling related food and non-food items. It may be a free-standing facility or a mall location.

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Exchange Supplier's Handbook 8-1

Section 8 Glossary of Acronyms

ACRONYM DEFINITION

A AAP Army Ammunition Plant A-E Architect-Engineer AFB Air Force Base AFS Air Force Station AIFA Exchange Imprest Fund Activities ANG Air National Guard ANSI American National Standards Institute APO Army/Air Force Post Office AQL Acceptable Quality Level ASER Armed Services Exchange Regulations

B BTA Business Terms Agreement BTV Business Television

C CCC Commercial Consolidation Center CEO Chief Executive Officer CFO Chief Financial Officer CONUS Continental United States COO Chief Operating Officer CST Central Standard Time CX Commissary Exchange

D DANG Delaware Air National Guard DC Distribution Center DD Deputy Director DDDC Dan Daniels Distribution Center DFW Dallas-Fort Worth DoD Department of Defense DoDI Department of Defense Instruction DOX-T Direct Operation Exchange – Tactical DSCS Defense Supply Center

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Exchange Supplier's Handbook 8-2

ACRONYM DEFINITION

E ECOMM eCommerce Directorate EDI Electronic Data Interchange EG Executive Group EUCOM European Command EVP Executive Vice President

F FA Financial Management and Accounting Directorate FDF Fashion Distribution Facility FOB Free On Board FOIA Freedom of Information Act

G GM General Manager

H HQ Headquarters

I IG Inspector General

J JADC Japan Distribution Center JRB Joint Reserve Base

L LG Logistics Directorate LG-O Logistics Directorate, Operations Division LG-T Logistics Directorate, Transportation Division LG-SFO Logistics Directorate, Safety and Security Field Office

M MCS Military Clothing Sales MD Merchandising Directorate MFE Mobile Field Exchange MWR Morale, Welfare and Recreation

N NAS Naval Air Station NCO Noncommissioned Officer NG National Guard

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Exchange Supplier's Handbook 8-3

ACRONYM DEFINITION

P PACRIM Pacific Rim PIS Personal Information Services PL Strategic Planning and Partnerships Directorate PL-SCC/PA Corporate Communications/Public Affairs PL-K Procurement Support and Policy Directorate POS Point-of-Sale Pres President

Q QA Quality Assurance QC Quality Control

R RAF Royal Air Force RE Real Estate Directorate RE-C Real Estate Directorate, Support Division RMU Retail Merchandising Unit

S SF Standard Form SFG Special Forces Group SPDC Specialize Distribution Center SUPQAP Supplier Quality Assistance Program SVP Senior Vice President

U UK United Kingdom UL Underwriter's Laboratories UPC Universal Product Code U.S. United States USAF U.S. Air Force USCG U.S. Coast Guard

V VRC Vendor Reception Center VSAT Very Small Aperture Terminal

W WADC Waco Distribution Center WCDC West Coast Distribution Center