Exceptional People Delivering Exceptional Experiences€¦ · COMPANY OVERVIEW Exceptional People...
Transcript of Exceptional People Delivering Exceptional Experiences€¦ · COMPANY OVERVIEW Exceptional People...
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Exceptional People Delivering Exceptional Experiences Secure, compliant hybrid cloud for service providers, channelpartners and enterprise clients Every Otava employee is obsessed with helping companies achieve their boldest cloud
transformation ambitions, no matter how sensitive their data or how complex their environments.
How do we do it? By recruiting the best experts from the industry and ensuring our 12 global
locations are secure, compliant and always available. It’s our promise to you.
Expect the exceptionalEvery action is driven by a desire to exceed expectations for our clients and deliver exceptional
results. That means calling ourselves out at daily company meetings where we review clients’
exceptional – and unexceptional - experiences. Exceptionalism is the rule, not the exception.
Passionate serviceEvery employee at Otava is trained to make our clients their top priority, ensuring win-win, client-
first outcomes, and we accept nothing less. Our team works harder, delves deeper and exceeds
expectations more than anyone else in the industry.
Partnerships built on mutual foundationThe best partnerships occur when we meet each other more than halfway. That’s why literally every
aspect of our channel partner program is designed to make you the most successful you can be,
from our zero-conflict channel promise to our dedicated sales and joint marketing resources. Plus,
they’re just more fun!
Complete compliance and security coverageYour data is a valuable currency. That’s why we instill a defense-in-depth-approach into our people,
processes and technologies. We were the first 100% HIPAA compliant cloud provider in the US, so
we’ve been doing this longer than anyone. When it comes to data integrity, we’ve got your back.
A perfect portalPerfect? Yeah, we went there. And when you use it, you’ll see why. Find a deeper level of visibility
and control than you’ll see anywhere else. With single-pane-of-glass management and self-service
options across your entire environment, you have a recipe for success with deeper insight into your
systems, streamlined operations and increased productivity. Om nom.
“Otava is a true partner. They strive
to recommend proactive solutions
even before we are aware of the
need for change.”
Valerie WysonIT Service Manager KELLY CONNECT
“Our experience with Otava has
been nothing short of exceptional.
Their response time, knowledge
of our environment and 24/7
support has allowed my IS staff,
at Bartech Group, Inc., to sleep
better at night.”
Michael J. FranklinVP of IS BARTECH GROUP
“Knowing that we take an
important approach to security
and that our partner, Otava,
takes an important approach to
security, that’s a big selling point
for our clients”
Gavin MurphyCEO ANNKISSAM
OperationsYour enterprise data champions at work
Otava averages five-nines across all services and
supports industry-leading SLA’s for some of the
most data-sensitive enterprises out there. Our
procedures, services and technology are all built
on the backs of our operations support teams and
are the foundation of our commitment to proactive
support and transparency in everything we do.
Technical Account Management and Deployments When you need an advocate or liaison on your
side, Otava Technical Account Managers (or TAMs,
as they’re affectionately called) have you covered.
Should issues arise or complexity demands, TAMs
swoop in and work with our technical teams to craft
solutions and explain them in language everyone
can understand. When you’re ready to deploy a
new environment, call on our trusted Sherpas:
Our deployments gurus. They know exactly what
it takes to guide the people, timelines and all the
other moving parts that go into protecting your
critical data in new and complex solutions.
PURSUE YOURBOLDEST AMBITIONS.
We’ve got your back.
Solution Framework
Otava Solutions and Services
Cloud storage services
Workplace as a Service
Disaster Recovery as a Service
Migration services
Database management services
When it comes to cloud at Otava, the sky’s the limit. Our team will guide you
from the first planning meeting to the final server deployment and walk with
you to ensure your cloud environment is secure, compliant and always available.
Choose from a variety of cloud-based solutions:
Private cloud
Public cloud
We understand the priceless value of your data. So don’t worry! We’ve got you
covered with security and compliance natively baked in at the core of all our
solutions. We help you store, back up, recover and protect your most valuable
asset with our data protection solutions supported by live humans.
Cloud Backup
Put your team to work on developing and perfecting your applications rather
than worrying about the infrastructure they’re built on. Our professional services
keep you focused on building your business or that of your clients.
Digital Transformation Assessment
Database services
Otava attacks security from a trifold approach: Physical security, technical
security and administrative security. That means our people, processes and
technologies are all best-in-class to protect your mission-critical and sensitive
data. Our approach to security combines our culture of compliance to ensure
you have the documentation you need for your own PCI or HIPAA audits with
technical tools such as Vulnerability Scans, Web Application Firewalls, and File
Integrity Monitoring to ensure your information is kept out of the wrong hands.
SECURITY
CLOUD
PROFESSIONAL SERVICES
DATA PROTECTION
Our Data Centers
Expect Exceptional Every DayOur Core Values “Expect Exceptional isn’t just a nifty tagline for our logo. These are the words we’ve lived by, day in and
day out. At Otava, we will never be satisfied with “good enough.” Instead, we’re on a mission to raise
cloud solution expectations to a whole new octave, through our core values. These values lead directly to
delivering exceptional experiences for our clients and partners, and we celebrate those results daily with
our team members.
Win-Win or No DealWe believe the best partnerships occur when
they’re built on a mutual foundation of trust
and respect. Those win-win deals are naturally
sustainable, serving as a magnet to further client
relationships, the key to our recurring growth.
Client FocusTogether with our partners, we get to know
clients better and fight harder for them than
anyone else. At Otava, we celebrate exceptional
client experiences daily.
Great Ideas WinWe know a lot, but we’re not afraid to admit we
don’t know it all. Every challenge presents an
opportunity to seek even better answers, so we
keep our ears and minds open to new ideas from
all sources.
The Highest CredibilityTwo words: integrity and transparency. You can
count on us to always say what we’ll do and do
what we say.
Michigan
Virginia
UnitedKingdom
Australia
Nevada
Texas
Indiana
OTAVA.com (877) 740-5028
OTAVA is a global leader of secure, compliant hybrid cloud and IT solutions
for service providers, channel partners and enterprise clients. The company’s
tagline, ‘Expect Exceptional’ is a reflection of Otava’s mission to deliver clients
and partners an experience that truly rises above all others. Their network of
12 data centers and cloud nodes protect mission critical applications to ensure
they are always available, secure and comply with government and industry
regulations. Backed by independent HIPAA, PCI, SOC 2, ISO 27001 and Privacy
Shield audits, Otava delivers exceptional experiences for companies in need of
a strategic IT partner.