Excellence Through Integration W - gMed recalls at the point of care ... Marketing team is happy to...

TABLE OF

CONTENTS

2 2013 gMed User GroupConference

6 Upcoming RegulatoryTimelines

8 gReminderis Here

9 Earning aMedicareBonus

10 The New gMed RecorderTool

12 Welcomingof New Clients

2125 N. Commerce Pkwy

Weston, FL 33326

Tel: 888-577-8801

Fax: 954-659-9326

www.gmed.com

Edition Number 19 gMed Newsletter January 2013

Excellence Through Integration

Welcome to a brand new edition of gTalk, gMed's quarterly

newsletter. I am pleased to report that gMed's growth continues

to outpace the market. Many of our clients were waiting for gPM

references, which are now available. With this, gMed has successfully

achieved an important milestone. I am very proud of our team and grateful

to each of you for your unwavering support.

We are releasing gGastro+, our fully integrated solution, in early 2013. This

new product greatly improves speed and usability. We have accelerated

performance in all areas of the application, integrated gPM and redesigned

critical features , like existing prescriptions, to streamline patient flow.

In short, gGastro+ will be our most important release to date and we look

forward to your feedback. We are also working with medical societies and

industry leaders to better understand and implement the Quality Agenda. We

realize many practices will negotiate new contracts with Hospitals,

Accountable Care Organizations and other organizations seeking better

patient outcomes at lower cost, and we aim to become your partner of choice

in this transformation. We believe this is an opportunity to improve patient

health and look

forward to working

together for many

years to come.

Sincerely,

Joe Rubinsztain,

CEO gMed Inc.

SaveThe

Date

2

The 2013 gMed User Group

Conference will be held

March 21 to 23, 2013 at

the Westin Beach Resort and Spa

in beautiful Ft. Lauderdale, FL.

We will begin our program on

Thursday at noon, and continue

until lunchtime on Saturday. This

year, we will have Provider and

Administrator tracks on the

agenda.

The program will offer many

highlights for attendees, both on

the clinical and the

administrative track. As always,

we will devote time to current

issues in healthcare that concern

all of our clients, such as HITECH

developments and quality

reporting. There will be many

workshops that will enable you

to sharpen your gGastro

configuration skills, workflows

and user lists. gPM will be

available to test-drive on the

spot. March is the perfect time to

visit Florida; and you won't want

to miss the backdrop of the

meeting located on Ft.

Lauderdale beach.

As is now customary, the

gMed User Group

Conference brings you

cutting edge information from

the world of

Gastroenterology, news from the

broader healthcare industry and

many learning opportunities that

will enhance your use

of your favorite gGastro

application. Highlights include:

• Meaningful Use Stage 2

Deciphered

• Internet Marketing and

Communication for the

Healthcare Professional: How

to Use Technology to Attract

and Keep Patients

• Recalls in gGastro+

• Quality Indicators and

Industry Registries / Quality

Reporting for ASCs

• Preparing for ICD-10

• gGastro+: the Benefits of an

Integrated System

• Best Practices /

Recommended Workflows

• Physician Panel

• Info Sessions and Demos:

gPM, gPortal

• Case Studies

• The Benefits of e-Learning

Register on-line or use the tear out

form on the last page of this issue.

We look forward to seeing you

there! Book your hotel rooms now:

https://www.starwoodmeeting.com/

Book/gmedusersmeeting

by: gMed Education Team

2013 gMed User Group

CONFERENCEExcellence Through Integration

3

We are very

excited to

provide a

sneak preview of

gGastro ’s new way to

document existing

medications that will cut

the time it takes to record

medications in half.

In situations where patients

come to your office with a

long list of medications (or

even just 2 or 3), you can

now quickly enter them in an

Excel-like grid that allows you to

tab between the fields, enter as

many medications as needed

by: gMed Product Team

RECORDExisting Medications in Half the Time!

and save them all at once. You

can still search and select the

medications from your favorites

list or from the national drug

database, use free form or

structured SIG and see if there

are any interactions when you

save the list.

by

For more information about gPM please contact:2125 N Commerce Parkway Weston, FL 33326 Phone: 888-577-8801 Email: [email protected] visit us at www.gmed.com

gPM is the BEST Solution to

OptimizeYour Practice Billing

and Scheduling Needs

• Integrated with gGastro, gCardio and gUro EHR (Single Platform!)• Improve Workflow and Common Tasks with: LESS clicks, LESS steps, LESS time• Manage multiple locations: Office and ASC• Accelerated and Automated Collections and Patient Flow• Increase Revenue through intelligent coding• No Interfaces = Improved Reliability + Less Costs• Excellent Customer Service Under One Provider

Introducing ... Unlock Your Practice PotentialQuality

Indicators & Registries

Now with gReminder *

*gReminder is an automated patient appointment reminder system that is directly integrated with gPM.

gMed is pleased to

announce the upcoming

release of our new

patient recalls module included

in gGastro+. This new module

will allow practices to streamline

the patient recall management

process and achieve higher

levels of efficiency by integrating

tools like automated letter

generation and patient portal

communications into an easy to

use and effective recall tracking

system.

By using gGastro+ patient

recalls, practices will be able to

decrease cost and increase

patient satisfaction by:


A Better Way to Manage

RECALLS

• Using an easy and effective

method to manage the

communication needs

between patient and practice

• Eliminating data duplication

and processes across

multiple platforms

• Eliminating the need to

schedule appointments at

checkout

• Allowing doctors to set

patient recalls at the point of

care

• Generating patient recall

letters in bulk

• Tracking all recall

communications and activity

• Automating appointment

confirmations with

gReminder

gGastro+ provides you with the

ability to set up recall reminders

per type of visit/procedure,

ensuring that proper protocols

are followed for patients that

require follow up care.

Your practice will also have

visibility on a daily, weekly or

monthly basis to determine if

patients are complying with the

recall schedules.

Along with patient recalls, we are

also launching our automated

appointment reminder and

confirmation system gReminder.

By implementing this feature,

practices will be able to automate

the appointment confirmation

process using cutting edge

techonology. For more

information on gReminder,

please contact our sales team at

[email protected].

At gMed, we are committed to

streamlining the Gastroenterology

practice by incorporating cutting

edge technologies, services and

best practices into one integrated

platform to help you focus on

patient care.

4

5

by: Jessica Naftaniel

Getting patients to utilize Patient Portals can be a

challenge, and now it is essential with the 5%

adoption requirement put forth in Meaningful Use

Stage 2. gMed is here to help! We have put together

several tips to help our practices show patients the value

and ease of utilizing our Patient Portal!

• Distribute gMed ’s gPortal Brochures. gMed is proud to

offer a new tri-fold brochure that practices can give to

patients, explaining the benefits of using a Patient Portal

and all of the steps to help them get started. gMed ’s

Marketing team is happy to personalize your brochure

with your practice information and company logo, and

you can print them out right at your office! Please feel free

to email [email protected] to request yours today.

• Display promotional pieces, such as signs, banners or

brochures around your office’s waiting room. Emphasize

how easy and quick the Portal makes it to communicate

with the practice, request an appointment or update

medical history prior to a visit.

• Include the URL to your Patient Portal on your practice’s

appointment reminder cards.

• Be sure to link your Patient Portal to your practice’s

website! For help with website design, contact

[email protected].

• Offer a small discount to patients that sign up for your

Portal. The smallest incentive can go a long way!

• Set up a computer in your waiting room where one of

your office staff members can be available to show

patients how easy it is to utilize the Portal and walk them

through the initial sign-up process.

In addition to the great features that it already offers,

gPortal will soon offer online bill pay, which adds a

whole new level of convenience for both patients and your

practice! For more information on gPortal, please

contact: [email protected].

ENCOURAGINGPatients to Use Patient Portals

6

Upcoming

REGULATORYTimelines by: Marina Simonian

In our ongoing commitment to staying on top of major regulatory requirements, gMed is facing a number of

challenging projects in the upcoming years. We wanted to share some of those timelines with you, so that we can

plan together for a successful and seamless implementation of these requirements.

Most of these changes affect the way that e-prescribing information is

communicated to Surescripts and will not affect your daily activities.

However, some changes will be affecting your workflow and will be

visible: such as the need to request and document the patient’s consent

to download their medication history, the ability to send prescriptions to specialty pharmacies, etc. gMed plans to

have the certification in place by second quarter of 2013 and have all clients upgraded to the new version before the

end of the summer, well in advance of the October 1, 2013 deadline.

Surescripts 10.6 certification, deadline: October 1, 2013

Meaningful Use 2014 certification, deadline: January 1, 2014

The entire healthcare industry is tremendously affected by this upcoming change.

gMed will be ready to transition to ICD-10 well in advance of the October 1, 2014

deadline, as we want to ensure that there is sufficient time provided to all of our

clients to train, test and familiarize themselves with this radically new paradigm. We

strongly encourage you to consider completing Meaningful Use attestations for Stage

2 in the first or second quarter of 2014, to leave ample time to focus on training your

staff and transitioning your entire organization to ICD-10.

ICD-10, deadline: October 1, 2014

This certification will include Stage 2 measures, as well as some of the modified requirements for

Stage 1 measures. As we have reviewed in prior communications, Stage 2 includes various

additional requirements, such as advanced interoperability, clinical quality measure

reporting, patient engagement via Patient Portals, etc. gMed plans to achieve the

2014 certification by third quarter of 2013 and have all clients upgraded to the

new version prior to the end of the year.

ASC Quality Reporting

7

ERX Incentive

The following 2013 and 2014

measures will be required for

reporting to CMS by all ASCs. The

reporting will have to take place via

the CMS QualityNet web site,

rather than on the Medicare claim

forms, between July 1 and August

15, 2013.

2013 and 2014:

Safe Surgery Checklist use –

gGastro already allows you to

easily document Safe Surgery

Checklist information. Be sure to

report your checklist use through

the QualityNet site.

ASC volume of selected

procedures – measures the all-

patient volume of select procedure

categories beginning with 2012

data. Gastrointestinal procedures

included in the reporting are:

40000-49999, G0104, G0105,

G0121, C9716, C9724, C9725,

0170T.

You should be able to retrieve this

data from your Practice

Management systems. gGastro

also allows you to retrieve total

numbers by providing some new

reports in gGastro+, version 4.50.

2014:

Influenza Vaccination Coverage

Among Healthcare Personnel – this

measure is not directly related to

gGastro or any other EMR. Simply

be sure to track your personnel

immunizations during the flu

season starting in 2013.

Source: Ambulatory Surgery

Center Association website

http://www.ascassociation.org/ASCA/

ResourceCenter/Publications/ASCFocus

Magazine/Medicare2013Measures/

Individual eligible professionals

and group practices participating

in the eRx Group Practice

Reporting Option (GPRO) who

are not successful electronic

prescribers will be subject to a

1.5% payment adjustment on

their Medicare Part B services

provided January 1, 2013

through December 31, 2013.

To avoid the 2013 eRx payment

adjustment, individual eligible

professionals would have had to

have

1. been a successful electronic

prescriber in 2011, or

2. reported the G8553 code via

claims for at least 10 billable

Medicare Part B PFS services

provided January 1, 2012

through June 30, 2012, or

3. filed an exemption for

participation in the Meaningful

Use program both in 2011 and

2012.

Source: CMS’s Electronic

Prescribing Program website

https://www.cms.gov/Medicare/Quality-

In i t ia t i ves -Pa t ien t -Asses sment -

Instruments/ERxIncentive

There is no further information

about having to submit the eRx

G-code to CMS during 2013. We

will share the updates with you as

soon as we see them. We

encourage you to check the CMS

website frequently for any

updates that they may provide, or

call the CMS helpline at

1-866-288-8912 for any

clarifications you may need.

The following two regulatory items do not require any additions to our system and are provided simply as friendly reminders.

by: Courtney Wallace

gReminder

is HERE!

8

gPM, gMed ’s new generation Practice Management system now

has gReminder. gReminder is an automated patient appointment

reminder system that is directly integrated with gPM. gReminder

receives patient/appointment information from gPM and uses this

information to contact patients to confirm their appointment. Real time

updates are displayed in the gPM schedules reflecting appointment

confirmation, cancellation or request to reschedule.

Benefits

• Decrease the number of no-show appointments

• Decrease volume of inbound calls from patients

• Free up office staff time to focus on revenue producing activities

• Reinforces practice’s commitment to cutting edge technology

• No new software to learn

• No additional hardware required

Features

• Supports multiple providers

• Professionally recorded personalized practice message

• Reminder schedule is customizable by practice (i.e # days prior to visit,

calling hours)

• gReminder attempts to reach the patient five (5) times a day

• Affordable Cost: $79/month per provider

by: Devorah Holan

HEALTH Information Exchange Update

As we work through the extensive and varied testing of

many types of messages from many sources, we can see

that participation in the HIE will give our practices a lot of

great information in a quicker and more integrated fashion. We’re

certain that this will be one more tool in helping to empower the

specialty practice by putting more clinical information at their

fingertips. At the same time, we’re facilitating putting their

invaluable clinical decisions in the hands of other providers in the

community, helping to ensure that their patients get the best

possible quality of care from everyone who participates.

For more information on HIE, visit:

http://www.healthit.gov/providers-professionals/health-information-exchange

The CMS-qualified AGA

Digestive Health Outcomes

Registry® provides clinicians

with an easy and inexpensive way

to report on the hepatitis C

measures group as part of the

CMS Physician Quality Reporting

System (PQRS). Using the registry,

a physician can potentially earn a

0.5 percent bonus on all Medicare

Part B allowable charges for

calendar year 2012. Starting in

2013, however, not participating

in PQRS will lead to a Medicare

penalty on all Part B charges.

Physicians can estimate their

potential bonus payment using the

registry's online Medicare bonus

calculator.

Providers wanting to use the AGA

Registry to submit to CMS for the

2012 PQRS have until Friday, Jan.

25, 2013 to enroll, and until

Friday, Feb. 1, 2013 to enter their

patient data.

“The AGA Registry enables

practices to directly submit data to

the Physician Quality Reporting

System for the hepatitis C measures

group, with the potential of earning

Medicare bonuses. In addition,

payors have shown interest in

using the AGA Registry to

acknowledge, and possibly

financially reward, high-quality

providers. AGA recently launched

a program with UnitedHealthcare

and expects other payors will

follow suit.” says Michael

Weinstein, MD, Chair, AGA

Digestive Health Outcomes

Registry Management Board.

Earning the 2012 physician quality

reporting bonus through the AGA

Registry is much easier than using

claims-based physician reporting,

which requires billing codes and

submitting data for 80 percent of

eligible patients. Physicians who

use the registry need only to

successfully report on 30 unique

patients aged 18 and over with

chronic hepatitis C. Additionally,

physicians who do not see at least

30 chronic hepatitis C patients per

year can report on at least 80

percent of their patients, provided

that they have seen at least 16

patients with chronic hepatitis C

within 2012, or at least 8 patients

during either half of the year.

Additional benefits of using

the registry for submission

of data include:

• Improve patient care – you can

monitor patient interaction, track

interventions, identify and address

gaps in quality of care and

measure quality outcomes.

• Manage patient populations –

as you enter patient data you will

be able to generate listings of your

patients who are in need of certain

interventions or follow-up.

• Benchmark your practice –

identify practice strengths and

weaknesses by comparing clinical

data from other practices.

• Enhance quality and practice

efficiency – built-in quality checks

help reduce errors and improve

the likelihood of qualifying for the

0.5 percent bonus payment.

To participate in the AGA

Registry visit

www.agaregistry.org

or contact an

enrollment advisor at

[email protected]

or 877-809-9559,

between 9 a.m. –5 p.m. ET.

EARNING a Medicare Bonus for HCV Made Easier with the AGA Registryby: Ricardo F. Blum, American Gastroenterological Association

9

Welcome to ourcompany!

Staci Cavalcante - Director of Client Services

Adam Mathews - Client Service Specialist

Rodrigo Morales - Software Developer

Brianne Rivera - Client Service Specialist

T E AMNEWMembers


Have you ever wished that somebody from gMed could see

your screen when you're reporting a problem or asking a

question? Now it is possible on gGastro version 4.16.2 -

thanks to the new gMed Recorder!

With just the click of a button, you can instantly record and share

videos with gMed ’s Client Services team! These videos make

answering your questions and resolving issues easier than ever

before! Visit http://connect.gmed.com/p1xtwklnb3b/ to see how it

works!

THE NEW

Recorder Tool

10

Upcoming

TRADESHOWS

11

gMed takes pride in welcoming these

new practices to our family!

Koutouby and Associates

Pedro Greer Sr. MD & Associates

Queens Blvd. ASC

St. Elizabeth Healthcare

Upper Peninsula Digestive Disease Associates

Yorkville Endoscopy

Welcoming of NEW CLIENTS

Territory Name

Northeast

(888) 577-8801

(NY, CT, MA, NH,VT, RI, ME)

West Justin Mitts

(619) 822-6488(MT, NE, ID, NV, CA, OR,

AK, HI, WA, WY)[email protected]

Midsouth(LA, TX, AR, MO, OK, KS,

UT, CO, NM, AZ)

[email protected]

(888) 577-8801

Mid-Atlantic (PA, NJ, DE, DC,MD, VA, NC)

[email protected]

(954) 659-9310

Mike Callison

Southeast(FL, GA, AL, MS,

TN, PR, SC)

Neviana Terzieva

(305) 495-4576

[email protected]

[email protected]

Territory Name

Northeast

(888) 577-8801

(NY, CT, MA, NH,VT, RI, ME)

West Justin Mitts

(619) 822-6488(MT, NE, ID, NV, CA, OR,

AK, HI, WA, WY)[email protected]

Midsouth(LA, TX, AR, MO, OK, KS,

UT, CO, NM, AZ)

[email protected]

(888) 577-8801

Mid-Atlantic (PA, NJ, DE, DC,MD, VA, NC)

[email protected]

(954) 659-9310

Mike Callison

Southeast(FL, GA, AL, MS,

TN, PR, SC)

Neviana Terzieva

(305) 495-4576

[email protected]

[email protected]

Midwest(IA, IL, OH, MI, KY, IN, WV,

WI, MN, ND,SD) (888) 577-8801

[email protected]

Bridgette McLean

Regional

RepresentativesContact Us

To speak with a gMed Support Specialist,

please contact:

gGastro/gCardio/gUro

(866) 459-4227,

or email [email protected]

gCare (866) 440-9317


To speak with a gMed

Sales Representative, please contact

(888) 577-8801


12

Please complete all forms and fax to (954) 659-9326 or email to [email protected]

For additional information contact [email protected] by email or by calling (954) 659-9310.

gMed 2013 User Group Conference Registration Form March 21-23, 2013

Westin Beach Resort and Spa in Ft Lauderdale, FL

Please complete a separate registration form for EACH person attending from your practice.

Full Name:

First Last Practice Name:

Address: Street Address Suite #

City State ZIP Code

Work Phone: ( ) Alternate Phone: ( )

E-mail Address:

gMed Practice ID: Job Title: SuperUser: YES NO

gCare/gGastro Version: gCare/gGastro User since:

Guest Information

Please complete this section if you have any guests travelling with you (who will be staying at the Westin Beach Resort and Spa but will NOT be attending the Conference).

Number of Adult Guests: _________ Number of Children: _________ I am requesting meals for ____ guests. If guests travelling with you will be attending meals with the user group, please add $600 to your registration fee per guest.

Dietary requirements

If you have specific dietary requirements, please check the appropriate box below.

Vegetarian Kosher Lactose Intolerant

Other, please specify: ___________________________________________________________

Payment Information

$599 (Register by 1/31/13 and receive a $1000 gCredit, for use on any gMed product, excluding

maintenance! *One per practice)

Payment Amount: ________________________________

Check - If paying by check, make check out to gMed, Inc.

Please mail check to 2125 N Commerce Parkway Weston, Florida 33326 along with the registration form.

Credit Card (MC, Visa, Amex) - If paying by credit card please fill out credit card payment form attached.

Credit Card Payment Form Name on Credit Card

Card Type

Card Number

Expiration Date

Verification Number

Amount

Billing Address

I, _______________________________(please print name), authorize gMed to charge my credit card for my participation in the 2013 User Group Conference.

________________________________ (Signature)

CANCELLATION/REFUND POLICY: 30 days notice is required to cancel your registration. To receive a full refund, written notice must be received by February 20, 2013.

Please book your hotel room at the Westin Beach Resort and Spa separately:

https://www.starwoodmeeting.com/Book/gmedusersmeeting

Please complete all forms and fax to (954) 659-9326 or email to [email protected]

For additional information contact [email protected] by email or by calling (954) 659-9310

Excellence Through Integration W - gMed recalls at the point of care ... Marketing team is happy to...

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Transcript of Excellence Through Integration W - gMed recalls at the point of care ... Marketing team is happy to...