Exams ombuds service

Faculty of Artsombudsdienst@arts.kuleuven.be

Katrien Van Riet

9-12-14

Exam regulations

Regulations on Education and Examinations 2014-2015Rights and duties of a student

• Students must be able to prove their identity at the exam (art 46) ID/passport and/or student card

• If you had planned to take an exam, but are unable to do so (illness etc.), you are obliged to unenroll via your IER (art 50)

• The examiner cannot at the end of the (partial) examination announce the result to the student […]. (art 61)

• Per academic year, students can take an exam on (part of) a course twice and no more than twice (art. 89).

So, if you decide not to take one of both chances without a serious reason, you loose this chance. • In case of an oral or partially oral exam the student should have

at least twenty minutes of preparation time. (art 65)

Ombudsperson

• Negotiates between the examiner and the student

• Helps students with problems regarding the exams• Conflict with examiner• Arranges a new exam when students are unable to take the exam on the

planned date, but only in cases of severe problems & if possible!

• Students are not allowed to go directly to their examiners if they have a problem

get in touch with your ombudsperson

Ombudsperson

How to contact?

• Mail: ombudsdienst@arts.kuleuven.be

- use your student e-mail

- mention ‘PECS’ or ‘ERASMUS’ + your programme mention clearly the course number and the name of the examiner your student number

• Phone016/32.47.52

If you can’t reach the ombudsperson on this number / if you have an urgent question on Saturday:

0470/83 82 36

• OfficeLett. 01.05 (Erasmus Building)

Ombudsperson

Exam schedule

• Available under “KULoket”: https://webwsp.aps.kuleuven.be/irj/portal

• You have to be available during the whole exam period

• Check the exam schedule every day and especially just before taking your exam

Written/oral exams

• Written exam– ±3 hours– Extra materials (dictionary, anthology, etc.) are checked by

supervisor!

• Oral exam– Min. 20 minutes to prepare– Exam = dialogue with examiner– Articulation! – Be on time!– 4 moments a day: 9 a.m. - 11 a.m. - 2 p.m. - 4 p.m.– Examiner is not allowed to tell you what your mark will get

Content of your answer

• You DON’T have to prove that you worked hard (by showing all your knowledge)

• You have to show that you are able to answer the question, to relate topics

• Answer the question!! read the question carefully ‘why’ vs ‘how’

Dress code oral examinations

DRESS SMART

Bring along?

• Pen• Food & drinks: only allowed on written exams• ID-card + student card• (Earplugs)

Cheating or plagiarism

• More information? http://www.kuleuven.be/plagiarism/• Possible consequences:

– Points deducted– No mark for the exam– No marks for any exam in that exam period– Exclusion from this university

art. 86

Exam results

• Results – Available: February 9 on KULoket

• Questions?– You have the right to take a look at all documents pertaining to

your exam.– Exam results are not subject to negotiation. – If you believe that your result has been awarded in error, you

can contact the ombudsperson (asap!) to look at further possibilities. You have five days (i.e. until February 13) to file a complaint.

Marks

Karel Joos, cultural differences, 2012-2013

Third session

• You are obliged to enroll for the third exam period (art. 46)

• When? Before July 15th 2015

• You will know the exam schedule at least twe weeks before the start of the third session

More information

• Intercultural University Topics and training programmes

http://www.kuleuven.be/studentenvoorzieningen/studentservices/studyadviceservice/workshops.html

• Digital Counsellor

http://www.kuleuven.be/studentenvoorzieningen/studyadvice/brochure/index.html

Questions?

Good luck