Example Field Kickoff - Singapore

download Example Field Kickoff - Singapore

of 20

Transcript of Example Field Kickoff - Singapore

  • 8/14/2019 Example Field Kickoff - Singapore

    1/20

    BEA Confidential. | 1

    BEA AquaLogic BPM

    March 12, 2008

    Andrew Hawthorn

    BPM Product Marketing

  • 8/14/2019 Example Field Kickoff - Singapore

    2/20

    In 20 minutes, you will

    Appreciate the BPM market opportunity

    Understand BEAs differentiated value

    Uniquely providing best-of-breed and Enterprise ScaleSupport for structured and unstructured processes

    BPM & SOA business and IT collaborating together.

    How to convince skeptics

    Where to find more information

  • 8/14/2019 Example Field Kickoff - Singapore

    3/20

    A Promising Future

    AquaLogic BPM is BEAs Fastest-Growing Product

    Fastest growing segment of deployed software

    All Analysts point to massive growth

    IDC estimated 45% growth in 2006

    CAGR 25% through 2011 to $5.5 B (IDC)

    $3.1B in 2011 (Gartner), $6.1B in 2011 (Forrester)

    BPM solutions being budgeted from LOBs and IT

  • 8/14/2019 Example Field Kickoff - Singapore

    4/20

    Business Process Improvement Ranks asa Top Business Priority in 2008

    25%

    34%

    38%

    62%

    65%

    Merger or Acquisition

    Geographic Expansion

    New Pr oduct or Service Line Expansion

    Technology Upgrade

    Business Proces s Improvement

    *Source: Robert Half Managem ent Res ources survey of over 1400 C FOs in the US, Novembe r 2007. Data s hown for

    companies w ith 1000+ em ployees. CFOs were allowed more than one response

    CFOs were asked, "In the next two years, which of thefollowing initiatives is your company most likely to pursue?"

  • 8/14/2019 Example Field Kickoff - Singapore

    5/20

    And as an Top IT Priority, 3 Years Running

    *Source: The 2007 Gartner Scenario: An Annual Report on the Current State and FutureDirections of the IT Industry, Gartner, September 15 2007

  • 8/14/2019 Example Field Kickoff - Singapore

    6/20

    Traditional Enterprise Applications Fall Short

    15

    13

    21

    51

    *Source: Aberdeen Survey of 125 enterprises, Aligning IT to Business Processes: How BPM is

    Complementing ERP and Custom Applications, Aberdeen Group, May 2007.

    My software applications

    allow me to quickly adapt tomost customer requirements

    My software applicationsforce me to put limits onservices I can offer

    My software applicationsforce me to employ somemanual processes to meetcustomer requirements

    My software applications offerlittle or no flexibility to meetindividual customer servicerequirements

  • 8/14/2019 Example Field Kickoff - Singapore

    7/20

    BPM Customers

    http://www.goldsmithwilliams.co.uk/http://www.wellsfargo.com/http://www.perotsystems.com/http://www.khov.com/http://www.integrogroup.com/http://www.voegol.com.br/http://www.pratt-whitney.com/index.asp
  • 8/14/2019 Example Field Kickoff - Singapore

    8/20

    PROCESSPROCESS

    D

    e

    p

    ar

    t

    m

    e

    n

    t

    Challenge: Execute Processes That Span MultipleDepartments, Companies And Applications

    Process The Perception

    D

    E

    P

    A

    R

    T

    M

    E

    N

    T

    ERP

  • 8/14/2019 Example Field Kickoff - Singapore

    9/20

    CustomerService

    Sales andMarketing

    ProductionPlanning

    Manufact-uring

    Inventory &Logistics

    Finance

    SFA ERPLMS

    SCMB2B

    Enterprise Infrastructure Services

    (Portal, SOA, LDAP, EAI, E-mail, IT Operations)

    PMS SCMCustom

    ERPCRM

    Organizational Units

    ERP

    MESFMS

    The Process Truth

    Process

    es Product ConfigurationProduct Configuration

    Order ManagementOrder Management

    Warranty & Returns ManagementWarranty & Returns Management

    Missed

    Exceptions

    Escalating

    Costs

    Process

    Disconnects

    Reality: White space between departments and systems

    causes breakdowns in execution and efficiency

  • 8/14/2019 Example Field Kickoff - Singapore

    10/20

    Why BEA?

    No CompromiseEnterprise-class quality anddelivery

    Leading-edge productinnovation

    ProvenEnterp

    riseCla

    ss

    Product Innovation

    BEA

  • 8/14/2019 Example Field Kickoff - Singapore

    11/20

    Flexible, collaborativeBPM tools bridge

    people, processes andsystems

    Mirrors real work andcaptures the out-of-

    band processes

    Support structuredandad-hoc processes

    AquaLogic BPM Differentiators

    Multi-Platform Support

    Connects to a Varietyof Backend Systems

    Pre-Integrated SOA

    Product andOrganization Scale

    Global Reach

    Enterprise-Class

    Built for Scale

    Single comprehensive

    solution for end-to-endbusiness process

    Fully integrated not apatchwork quilt for all

    types of processes

    Facilitates RapidApplication

    Development

    Single BPM platformfor Business andIT

  • 8/14/2019 Example Field Kickoff - Singapore

    12/20

    Support structuredandad-hoc processes

    Enterprise-Class

    Built for Scale

    Flexible, collaborativeBPM tools bridge

    people, processes andsystems

    Mirrors real work andcaptures the out-of-

    band processes

    AquaLogic BPM Differentiators

    Multi-Platform Support

    Connects to a Varietyof Backend Systems

    Pre-Integrated SOA

    Product andOrganization Scale

    Global Reach

    Single comprehensive

    solution for end-to-endbusiness process

    Fully integrated not apatchwork quilt for all

    types of processes

    Facilitates RapidApplication

    Development

    Our engine repair

    projects involve a lot ofdiscussions, emailsand decisions work

    outside of systems. Wehad to capture the realcollaborative work to

    optimize end-to-endprocesses.

    - Pratt & Whitney

    Were processing

    more than 30 millionupdates per monthwith BPM and havereduced eligibility

    exceptions by morethan 91% we needed

    a vendor we could trustwith that scale.

    - United Healthcare

    AquaLogic BPM was

    our choice, in great partbecause it letsbusiness users

    effectively model andcommunicate their

    processes with IT in

    one intuitive, unifiedtool.

    -Option One Mortgage

    Support structuredandad-hoc processes

    Enterprise-Class

    Built for Scale

    Single BPM platformfor Business andIT

  • 8/14/2019 Example Field Kickoff - Singapore

    13/20

    Business dashboards andhistorical & trend analysis tools

    BEA AquaLogic BPM

    A Comprehensive Solution for the EntireProcess Lifecycle

    Process modeling, simulationand documentation

    BusinessAnalyst

    Process developmentand systems integration

    ProcessDeveloper

    BusinessOwner

    Processexecution andmanagement

    Business UserInteraction

    ProcessParticipants

    Enterpriseapplicationsand

    databases

  • 8/14/2019 Example Field Kickoff - Singapore

    14/20

    Customers Report More Success withBPM with SOA

    0% 10% 20% 30% 40% 50% 60% 70% 80%

    IT control over business processes is "central" or

    "optimal"

    Commonly shares, links and reuses processes across

    departments

    Strategic ability to deliver rapid process improvement

    BPM With SOA

    BPM Without SOA

    Source: BEA Survey of over 1000 customers and prospects, BPM Lifecycle

    Assessment Survey 2006-2007

    Strategic ability to deliverrapidprocess improvement

    Commonly shares, links and reusesprocesses across departments

    IT control over business processes iscentral oroptimal

  • 8/14/2019 Example Field Kickoff - Singapore

    15/20

    Process View of SOAEasy Access to Managed, Reusable Services

    Service NetworkServiceRepository

    Design time discovery Runtime Binding, Access

    ServiceRegistry

  • 8/14/2019 Example Field Kickoff - Singapore

    16/20

    16

    What is a Dynamic Business Application?

    Designed for People

    Built for Constant Change

    Interactive and Dynamic

    Biz Processes Drive Apps

    Collaboration is Ingrained

    UI driven by context, role,process expertise

    Traditional Application

    Built for Permanence

    Designed for Systems

    Strict Page-flow Sequence

    App Drives Biz Process

    Collaboration is Rare

    Same Experience for All

    Dynamic Business App

  • 8/14/2019 Example Field Kickoff - Singapore

    17/20

    Convincing Skeptics

    How to Find Process in Your Accounts

    Talk Business Process to Business Analysts 58% are in IT; 42% are report to a business managerOne of the fastest growing segment of work

    Move away from TLAs (CRM, ERP) toward processes (order-to-cash)

    Stress the willingness to prove-itCustom demos

    POC

    RFI/RFPs

  • 8/14/2019 Example Field Kickoff - Singapore

    18/20

    Paths to success

    Understand Customer Processes & GapsMaturity Assessment

    Establish Credibility & ValidateLeverage Technical EcosystemIndustry PacksCustom DemoProcess TemplatesState of the BPM marketRFP/RFI tools

    Differentiate with ValueMaster Deck -> Custom PresentationBPM+SOA / Collaboration

    POCService Offerings

    Sold!

    Understand Customer Processes & GapsMaturity Assessment

    Establish Credibility & ValidateLeverage Technical EcosystemIndustry PacksCustom DemoProcess TemplatesState of the BPM marketRFP/RFI tools

    Differentiate with ValueMaster Deck -> Custom PresentationBPM+SOA / Collaboration

    POCService Offerings

    Sold!

  • 8/14/2019 Example Field Kickoff - Singapore

    19/20

    Additional Resources(Salesportal.bea.com > ALBPM)

    Industry-Specific Bundles Financial Services, Telco, Public Sector

    Customer Materials Cornerstone Customer References, Customer Decks, Win sheets, Case Studies

    Prospecting ALBPM Prospecting Guide Sales Training, Business Integration and Process Optimization

    Prospecting Guides

    White Papers Extend and Enhance SAP, BPM SOA, ALBPM Collaborative Edition, State of the BPM Market

    Delivering the Message ALBPM External Master Deck, ALBPM CE Sales Preso

    Competitive Information (through the competitive Wiki) CSO, Competitive Selling Kits, Get Smart: BPM Competition

    Additional Sales Training Get Smart: FKO - Solution Selling ALBPM (Jesper Jorgenson)

    Product updates and roadmap recordings

  • 8/14/2019 Example Field Kickoff - Singapore

    20/20

    Questions?