Lecture part 2-Exercise 1

Example about finished exercise content Powerknow (PK) (1/5) 1. How does your PK support the

management of explicit knowledge? Document browsing by using keyword structure Metadata concerning each documentb such as

Keywords associated Users associated

Maintaining keyword structure

Lecture part 2-Exercise 2

Example about finished exercise content Powerknow (PK) (2/5) 2. How does PK support the management

of tacit knowledge? Users can have access to different documents

based on the approval by the document creators Roles

Searching mechanism helps in finding documents needed for problem solving

Lecture part 2-Exercise 3

Example about finished exercise content Powerknow (PK) (3/5) 3. What are the key technical features of

PK? Roles Document lifecycle Document structure Document history Microsoft SQL server

Lecture part 2-Exercise 4

Example about finished exercise content Powerknow (PK) (4/5) 4. What supporting technologies from our

first lecture are included in PK? PK helps in determining meaningful relationships

in knowledge if we look at Artificial intelligence

Lecture part 2-Exercise 5

Example about finished exercise content Powerknow (PK) (5/5)

5. Are there any success stories concerning improved productivity or coordination in the spirit of Siemens? PK reports the following references

Hans Gerber AG, SwitzerlandMorecon AG, GermanyTECHENG, AustraliaDunlop Aerospace, EnglandNational Security Technologies, USAMediQuest, NetherlandsEndeavor Co. Ltd., JapanBruker Biospin AG, SwitzerlandIFP GmbH, GermanyStadtwerke Geldern, GermanyTechnische Werke Osning GmbH, GermanyAccenture, USACross Development, Australia

In the consulting business for example is quite natural to use tools like PK