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Examining the Post-PC Enterprise:How Will Work and Enterprise IT change in the New Era of MobilityWEBINAR

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Agenda*

PanelistsAbout iPassThe Changing Nature of MobilityThe New Enterprise End-UserEnterprise IT in a Post-PC WorldStrategies for Post-PC EnterpriseQ&A

* Content provided by iPass and GigaOM Pro

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Webinar panelists

JP Finnell: GigaOM Pro member analyst; Managing Partner, Mobility PartnersBarbara Nelson: Chief Technology Officer, iPassMichael Wolf : Vice President of Research, GigaOM

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iPass Survey MethodologyMore than 3,500 responses to an iPass survey from mobile enterprise employees at more than 1,100 enterprises worldwide. The survey was conducted between January 15 and February 4, 2011, and represented employees across multiple age groups and geographies. The survey respondents were asked about their mobile productivity, work habits, and related experiences.This quarter’s iPass Mobile Workforce Report also included enterprise mobile broadband usage data collected by iPass across its user base of nearly half a million monthly users employed at 3,500 enterprises from October 1 through December 31, 2010.

4

1.7%

49.0%

3.8%

34.7%

9.5% 1.3% South America

North America

Middle East

Europe

Location breakdown0.4%

24.6%

40.8%

25.7%

7.2% 0.7% 0.6% 21 and under

22 to 34

35 to 44

45 to 54

55 to 64

65 and over

Age breakdown

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iPass Sponsor Post

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The New Face of Enterprise Mobility

What are major forces driving changes in mobility, particularly for enterprise?Will tablets become the dominant computing device?Ubiquitous connectivity: what are the cascading effects of always-on connectivity?

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IPASS  PROPRIETARY   AND  CONFIDENTIALsmarter connections

The Mobile StackIf you could use only one mobile device what would be your mobile device of choice?

Longitudinal Findings1Q2010

63% mobile employees preferred smartphones over laptops.37% prefer a laptop 0%  prefer a tablet (iPad not launched).

1Q201151% mobile employees preferred smartphones over laptops (‐12%). 28% prefer a laptop (‐8%) . 21% mobile workers selecting a tablet as their device of choice

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The Mobile StackDo you currently have a tablet?

Findings65 percent of mobile workers report that they have a tablet, 27 percent of mobile workers actually uses their tablet for work. By age, 70 percent of those 22 to 34 (22 percent use a tablet for work; 48 percent for personal), 67 percent of those 35 to 44 (29 percent use a tablet for work; 38 percent for personal), 63 percent of those 45 to 54 (30 percent use a tablet for work; 33 percent for personal), and 47 percent of those 55 to 64 (33 percent use a tablet for work; 28 percent for personal). 

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The New End User

Consumerization of IT or IT-ization of the consumer?Are apps dumbing down the end-user?Now vs. 5 years ago: what has changed?Are usage and behavioral changes generational, or broader than that?Perceptions by role: C-suite vs. line-worker

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The Impact of Apps“In the last six months have you used your smartphone to..”

FindingsYounger workers (those 34 and under) are more likely to:

Check in (70% of younger workers vs 38% of older workers ages 55 to 64)Check out (70% vs. 58%) Get notifications (92% vs. 71%); Use their smartphone for an e‐ticket (60% vs. 44%) Scan barcodes (48% vs. 30%). 

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How Are End-Users Changing?

Consumerization of IT or IT-ization of the consumer?Are apps dumbing down the end-user?Now vs. 5 years ago: what has changed?Are usage and behavioral changes generational, or broader than that?Perceptions by role: C-suite vs. line-worker

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How Is Enterprise IT Changing?

All of IT is changing: Mobile devicesCloud computing/Web apps & servicesWhat else?

Today’s IT department: More consultative vs. centralized command?What are the human & skills impact of changes within IT?Security: how do you ensure it in a democratized technology environment?

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Reshaping IT for the Post-PC Enterprise

Does IT become more invisible or more visible over time?Skills impact: what qualities do you need for tomorrow’s enterprise IT employee?Planning horizon: does it get longer in world of faster-turn tech cycles?Tomorrow’s CIO: what is required?What qualities of old-model are likely to be missed?

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For more information

iPass: http://www.ipass.comGigaOM Pro: http://gigaom.comMobile Workforce Report: http://www.ipass.com/mwr