Evolve ~ Deposit Agreement (V3)... · 2017. 8. 31. · Evolve Deposit Agreement, 9.9.2017 2 of 46...

EvolveDepositAgreement,9.9.2017 1of46

DepositAgreementEvolveBank&Trust

Hi, welcome to a new way of banking. You are on the way tobecomingacustomerofEvolveBank.

We did our best to make this agreement as easy to read andunderstand as possible. If you have any questions please let usknowbyemailingusatevolvebank@synapsefi.com.YoucanaccesstheagreementatanytimeandeventrackanychangeswemaketoitonourGitHub.

Welookforwardtoyoujoiningus.

EffectiveasofSeptember9th,2017.

This agreement governs the Evolve Bank & Trust, Member FDIC, a subsidiary of EvolveBancorp, Inc. (“Evolve Bank”) deposit account and related services you opened with theassistance of thewebsite and/orphone applicationproviding you access to your accountand the services under this Agreement (“Platform”) and contains certain additionaldisclosures(the“Agreement”or“DepositAgreement”).Platformisresponsibleforselectingthe services under this Agreement to you; and, as result, some services under thisAgreementmaynotbeavailabletoyou.YoushouldreviewyouragreementwithPlatformfor a complete list of services available to you. Please read this Agreement carefully andkeepitwithyourotherfinancialrecords.YouraccountisheldbyEvolveBank&Trust,anArkansasstatebankingcorporation,MemberFDIC.ForpurposesofapplicableFDICdepositinsurance limitations, please note that deposits in Evolve Bank accounts opened throughPlatformmaynotbeseparatelyinsuredfromanyotherdepositaccountsyoumayhavewithEvolveBank.

ThisAgreement covers any account opened throughPlatform that youmayhavewith usnow, or in the future, and that is used primarily for consumer or non-consumer (i.e.business related) purposes. By opening your account, by conducting any transactioninvolvingyouraccount,orbymaintainingyouraccountafterreceiptofthisAgreement,youagreetothetermsinthisAgreement.ThisAgreementalsoincludesthescheduleoffeesinthe Truth in Savings disclosures, any other agreement you enter intowith us, and othertermsandconditionsmadeavailabletoyouonPlatform’swebsiteorapplication(e.g.phoneapplication)(collectivelythewebsitesandapplicationsarethe"PlatformWebsite").Accessto your account and the services offered under this Agreement is limited to your use of


PlatformWebsiteunlessnotifiedbyusotherwise.YOUUNDERSTANDTHATBYOPENINGAN ACCOUNT THROUGH PLATFORM WEBSITE YOU AUTHORIZE EVOLVE BANK TOACCEPT ALL INSTRUCTIONS PROVIDED BY PLATFORM ON YOUR BEHALF TO EVOLVEBANKUNLESSNOTIFIEDOTHERWISEBY YOUASDETAILEDUNDERTHIS AGREEMENT.This Agreement also includes any new or amended provisions and disclosures we mayprovideconcerningyouraccount.Allof thesedocuments togetherareacontractbetweenyouandus.

Important Information About Procedures for Opening a New Account:To help thegovernment fight the funding of terrorism and money laundering activities, Federal lawrequires all financial institutions to obtain, verify, and record information that identifieseachpersonwhoopensanaccount.Whatthismeansforyou:Whenyouopenanaccountasaconsumer,wewillaskforyourname,address,dateofbirth,SSN,andotherinformationthat will allow us to identify you.Wemay also ask to see your driver's license or otheridentifying documents. When you open an account as a non-consumer (e.g. corporation,limited liability company, corporation, business trust, estate, trust, partnership, limitedliability company, association, joint venture, government, governmental subdivision,agency,orinstrumentality,publiccorporation,oranyotherlegalorcommercialentity),wewill ask you for information about your business, including, but not limited to, yourbusiness’ name, address, date you were incorporated or organized, tax identificationnumber,articlesof incorporationorother formationdocuments,andother informationtohelp us identity your business entity. Additionally, you may also need to provideinformation about the business’ beneficial owners or authorized signors including theirnames, tax identification numbers, and other identity related information. Finally, thebusinessmay also need to provide documents authorizing the opening andmanagementresponsibility of an account with [email protected]. We will honor suchauthorizationuntilweactuallyreceivewrittennoticeofachangefromthegoverningbodyofyourentity.

IT ISVERY IMPORTANTFORYOUTOREADANDUNDERSTANDTHEARBITRATIONANDWAIVEROFJURYTRIALPROVISIONSINSECTION2.IFADISPUTEARISESBETWEENYOUAND US, YOU OR WE MAY REQUIRE THAT IT BE RESOLVED THROUGH ARBITRATION,RATHERTHANTHROUGHJURYTRIAL.

Unless otherwise expressly agreed in writing, our relationship with you will be that ofdebtor and creditor. No fiduciary, quasi-fiduciary or other special relationship existsbetweenyouandus.Anyinternalpoliciesorproceduresthatwemaymaintaininexcessofreasonablecommercialstandardsandgeneralbankingusagearesolelyforourownbenefitandshallnotimposeahigherstandardofcarethanotherwisewouldapplyintheirabsence.YOU UNDERSTAND AND AGREE THAT THE PRODUCTS OR SERVICES OFFERED BY


PLATFORMARENOTENDORSEDORGUARANTEEDBYEVOLVEBANKANDEVOLVEBANKASSUMES NO LIABILITY FOR PRODUCTS OR SERVICES PURCHASED OR OFFERED BYPLATFORMORPLATFORMUSERS.YouunderstandthatPlatformandEvolveBankarenotpartners,affiliatesorjointventurerswitheachother.NothinginthisAgreementisintendedtobereadorunderstoodasmakingPlatformandEvolveBankpartners,affiliatesor jointventurers or impose any liability as such on either of them. Platform is considered anindependent contractor of Evolve Bank. Unless otherwise expressly stated in thisAgreement, Platform has no authority to act for or represent Evolve Bank in any way.Evolve Bank provides the service under this Agreement through one or more ServiceProviders thatEvolveBankhas engaged to render someor all of such services to youonEvolveBank’sbehalf.YouagreethatServiceProvidersarethird-partybeneficiariesofthisAgreement.

1.DEFINITIONS

ThefollowingtermsanddefinitionsapplywhenusedinthisAgreement.SometermsusedinthisAgreementbutnotdefinedbelowhave themeaningassigned to them in theUniformCommercialCodeineffectinthestatewherewemaintainyouraccount.

AccountorDepositAccount.Anytypeofdepositaccounttowhichfundsmaybedepositedforconsumerornon-consumerpurposes.

AccountOwner orOwner.Eachpersonnamed inourrecordsasanaccountownerwithrespecttoanaccount.

ATMs.Automatedtellermachines.

Attorney-in-Fact.An agent designated under a valid power of attorney. We reserve theright, in our sole discretion, not to honor any power of attorney. An attorney-in-factrepresentinganaccountownerdoesnotbecomeanownerofanaccountandwillnothaverightsinanaccountattheowner’sdeathasaresultoftheagent’scapacityasanattorney-in-fact.

Available Balance.The balance of funds in your account that is available for immediatewithdrawal.Unlike thepostedbalance, the available balance reflects anyholds placedonyour account, including the restrictions described in the Funds Availability DisclosureincludedwiththisAgreement.Youravailablebalancemaybemoreorlessthantheamountofyourpostedbalance.

Business Account. An account owned by a person other than a consumer for thecommercialpurposes.

BusinessDays.OurbusinessdaysareMondaythroughFriday,excludingfederalholidays.


DormantAccount.Anaccountwillbeconsidereddormant if, foroneyearormore inthecaseoftransactionalaccounts(twoyearsormoreforanaccountmaintainedinFlorida):notransactionactivityhasbeenconductedon theaccount,no correspondence regarding theaccounthasbeenreceivedbyus,andnoaccountownerhasotherwiseindicatedaninterestintheaccount.

FBO Account. An account designated in your name “for the benefit” of sub-accountholder(s)(e.g.“ABCCompanyforthebenefitofABCCompanyCustomers”)administeredbyyou.

Individual Account.An account owned by one party as indicated on our records, alsoreferred to as single-party account. At the death of the owner of a single-party account,ownership passes as part of the owner’s estate unless the owner has chosen a P.O.D.account.

Item.A check, substitute check, draft,withdrawal order, payment order, or other similarinstrument,orderorinstruction,whetheroral,writtenorelectronic,eitherforthedepositof funds to your account or for the payment of funds from your account. Items includedebits and credits for point-of-sale, ATM, and virtual or physical card (i.e. debit or creditcards)(the“Card”)transactions,ifsuchtransferabilitiesandfeaturesaremadeavailabletoyoubyEvolveBank.EvolveBankmayfromtimetotimeoffersomeoralloftheseitemtypesforyouraccount,butisnotrequiredtoofferalloftheseitemsanditem-relatedservicesatthis time. Further, your access to item typesmay be limited pursuant to your agreementwithPlatform.

JointAccount.Adepositaccountwithmorethanoneaccountowner.JointAccountswillbepresumed to be with right of survivorship, whichmeans that, at the death of an owner,ownershipoftheaccountpassestothesurvivingowner(s),andnottothedeceasedowner’sestate.On thedeathof the last survivingowner,ownershippassesaspartof theowner’sestate unless the owner has chosen a P.O.D. account by designating one or morebeneficiaries.

P.O.DAccount.Adepositaccountpayableonrequesttooneormoreownersduringtheirlifetimeandonthedeathofthelastsurvivingownertooneormoresurvivingbeneficiariesand not to any owner’s estate. If two ormore beneficiaries survive, the sums on depositbelongtotheminequalundividedshares.

PostedBalance.Thebalanceoffundsinyouraccountbasedsolelyonitemsthathavebeenpostedascreditsordebitstoyouraccount.Unliketheavailablebalance,thepostedbalancedoesnotreflectanyholdsplacedonyouraccount.Yourpostedbalancemaybemoreorlessthantheamountofyouravailablebalance.


Service Provider. Independent contractors or other third parties, and their subsidiariesandaffiliates,successors,andassigns,andallofficersandemployeesthattheEvolveBankhas engaged to render some or all of the service to you on the Evolve Bank’s behalf,including,butnotlimited,toSynapseFinancialTechnologies,Inc.

SubstituteCheck.Apaperreproductionofanoriginalcheckthat(1)containsanimageofthefrontandbackoftheoriginalcheck;(2)bearsaMICRlinecontainingalltheinformationappearingintheMICRlineoftheoriginalcheckatthetimetheoriginalcheckwasconvertedtoanelectronicimage;(3)conformsinpaperstock,dimensionandotherwisewithindustrystandards;(4) includesa legendstating,“This isa legalcopyofyourcheck.Youcanuseitthe same way you would use the original check.”; and (5) is suitable for automatedprocessinginthesamemannerastheoriginalcheck.

We,Our,Us,EvolveBancorp,Inc.,andEvolveBank.EvolveBancorp,Inc.,MemberFDIC,or anyother affiliate ofEvolveBancorp, Inc.. Forpurposes of Section2 only, these termsalsoincludethedirectors,officers,andemployeesofEvolveBancorp,Inc.anditsaffiliates.

You,Your,andYours.Theaccountowneroriftheaccountisamultiple-partyaccount,anyandallaccountowners.

2.DISPUTERESOLUTION

ARBITRATIONEitheryouorwemayasktosettledisputesbyarbitration.Arbitrationisaway ofworking out disputeswithout going to court. If you orwe ask for arbitration,wewouldallmeetwithapersoncalledanarbitrator.Anarbitratorislikearefereeorajudge.Thearbitratorwilllistentowhatyouandwehavetosay.Thearbitratorwilldecidewhoisright.Thearbitrator’sdecisioniscalledanaward.Thepartywhowinstheawardcantakeittoanycourtthatcouldhaveheardthedisputeandgetanofficialjudgment.Pleasereadtherestofthissectioncarefully.Itexplainshowarbitrationworks.

Some Legal Rights May Not Be Available in Arbitration: After any party asks forarbitration of a dispute, neither you nor we can ask a court to hear that dispute.There will be no jury trial of that dispute. You cannot be part of any class actionrelating to that dispute. The right to get information from each other, and otherprocedures, may be more limited in arbitration than in court. With a few limitedexceptions, thearbitrator’sawardwillbe finalandunchangeable.Other rights thatyouorwewouldhaveinacourtalsomaynotbeavailableinarbitration.

WHATDISPUTESARECOVEREDAnydisputethatarisesfromorrelatestothisAgreement,yourAccountandanytransactioninvolvingtheAccountwillbesettledbyarbitrationunlessit is described below in “WhatDisputes AreNot Covered.” It doesn’tmatterwhether thedispute is based on contract, fraud, tort, intentional tort, statute, regulation, constitution,commonlaw,equityorotherwise.Italsodoesn’tmatterwhenthedisputebegan(whether


before this Agreement, now or in the future). This arbitration provisionwill continue toapplyafterthisAgreementendsand/orafteryouorweclosetheAccount.

WHAT DISPUTES ARE NOT COVEREDThis arbitration provision does not cover anydispute:(1)Thatyouorwecouldtaketoasmallclaimscourt,whichusuallylimitsitscasesbasedontheamountof theclaim;or(2)aboutthepartsof thisarbitrationprovisionthatprohibitclassdisputes.

NO CLASSDISPUTES You cannot join together in a disputewith anyone other thanpeoplewhouseyourAccount.Evenifotherpeoplehavedisputessimilartoadisputethatyouorweasktoarbitrate,thosepeopleandtheirdisputescannotbepartofanyarbitrationbetweenyouandus.Youcannotarbitrateanydisputeonaclassaction,private attorney general or other representative basis. Only a court, and not anarbitrator, may decide whether this provision prohibiting class disputes can beenforced.

WHO WILL ARBITRATEThe American Arbitration Association (“AAA”) or JAMS ADR(“JAMS”)mayarbitrateanydispute,oryouandwemayagreeuponadifferentarbitrator.Formoreinformationaboutarbitration,contacttheAAA(www.adr.orgor1-800-778-7879)or JAMS (www.jamsadr.com or 1-800-352-5267). If for any reason the AAA or JAMS isunableorunwillingtoarbitrate,oryouandwecannotagreeonanarbitrator,wewilluseanothernational or regional arbitrationgroup.Thenumberof arbitratorswill dependonthe totaldollaramountofalldisputesbybothyouandus. If the total is$250,000or less,onearbitratorwillhear thedispute(s). If the total isover$250,000, threearbitratorswillhearthedispute(s).EacharbitratormustbeanactivememberingoodstandingofthebarforanystateinthecontinentalUnitedStates,andeither:(a)activelyengagedinthepracticeoflawforatleast5yearsor(b)aretiredjudge.

WHAT RULES APPLYThe arbitration of any disputewill be conducted according to therulesofthearbitrator(“Rules”).IfanarbitratorotherthantheAAAischosen,theRulesoftheAAAwillbeappliedtoanycircumstancethatisnotaddressedbytheRulesofthechosenarbitrator. If the total of all disputes is $250,000 or less, we will use any expeditedprocedures in theRules. If thisAgreementand theRules say somethingdifferent,wewillfollowthisAgreementandnottheRules.

HOW TO START ARBITRATIONEither you or we may start an arbitration by givingwrittennoticetotheotherparty.Ataminimum,thisnoticemustdescribethesubjectofthedisputeand theresult requested inarbitrationby thepartygiving thenotice.Ifyou ask us to arbitrate, you can choose theAAA or JAMS, or suggest another national orregionalarbitrationgrouptoarbitratethedispute. Ifweaskyoutoarbitrate,wewillgiveyou 10 days to choose the AAA or JAMS, or to suggest another national or regionalarbitrationgroup.Ineithercase,ifyousuggestanalternativetotheAAAandJAMS,wewill


workwithyou todetermine ifyouandwecanagreeonadifferentgrouporarbitrator. Ifyouandweareunabletoagree,thearbitrationwillbeconductedbytheAAAor,iftheAAAisnotavailable,byasimilararbitrationgroup.ThepartyaskingforarbitrationmustfileanoticewiththearbitrationgroupfollowingtheRulesineffectatthattime.

WHENAPARTYMAYASKFORARBITRATIONYouorwemayaskforarbitrationbeforeoraftera lawsuithasbeen filed.Youorwemustask forarbitrationwithin the statuteoflimitations that would apply to the same dispute in court. If it is too late to resolve thedisputeincourt,itisalsotoolatetoresolveitinarbitration.

WHATTHEARBITRATOR(S)MUSTDO

Eacharbitratormust:

• Limit discovery to information that is directly relevant to the dispute and is notconsidered confidential or otherwiseprotected frombeingmadepublic.Discovery istheprocessbywhichyouandweaskeachotherforinformationaboutthedispute;

• Makedecisionsandawardsbasedontheevidenceandapplicablesubstantivelawandtherulesofevidenceusedinfederalcourts;

• Make decisions and awards only with respect to claims made by or against youindividually;

• Giveabriefwrittenexplanationofthebasisfortheawarduponrequestofeitherparty;and

• Makespecificfindingsoffactandconclusionsoflawtosupportanyawardgreaterthan$25,000.

• Notmakeanyaward thatwould requireyouandus to continueany relationshipwemayhaveunderthisAgreementorotherwise.

WHO PAYS FOR ARBITRATIONThere will be costs for arbitration. Contact the AAA orotherarbitrationgrouptofindoutwhatthearbitrationchargeswillbeapplicable.Youmayhave topaysomeof thearbitrationchargesunlessanapplicable lawor theRules saywemustpay.Attheendofthearbitration,thearbitrator(s)willdecidewhohastopayforanyarbitrationcharges.Thearbitratorswillawardtotheprevailingparty,ifany,thecostsandattorneys’feesreasonablyincurredbytheprevailingpartyinconnectionwiththoseaspectsof its claims or defenses on which it prevails, and any opposing awards of costs andattorneys’feesawardswillbeoffset.

WHEREWILLARBITRATIONTAKEPLACEAnyarbitrationwill takeplace in the federaljudicial district of ShelbyCounty,Tennessee.Alternatively,wemay agree that arbitrationwilltakeplacesomewhereelse.


WHAT LAW APPLIESThis arbitration provision is made pursuant to a transactioninvolving interstatecommerce.TheFederalArbitrationActwillapply to theconstruction,interpretation and enforceability of this arbitration provision despite any other choice oflawprovisioninthisAgreement.

OTHER RIGHTS AND REMEDIESNothing in this arbitration provision will limit certainotherrightsyouorwemayhave.Thismeansthatyouorwecould,forexample:

• Getaninjunction,whichisacourtordertostopsomeonefromdoingsomething;or;

• Fileaninterpleaderaction,whichisatypeoflawsuitusedtodecidewhoownspropertythatmorethanonepersonclaimstoown.

Ifyouorwedoanyof these thingsor takepart inanyothercourtcase, itdoesnotaffectyourorourrightsunderthisarbitrationprovision.

WHAT HAPPENS IF PART OR ALL OF THIS ARBITRATION PROVISION CANNOT BEENFORCEDOnlyacourtandnotanarbitratorcandetermineifanypartofthisarbitrationprovisioncannotbeenforced. If a courtwithproper jurisdictionsays thatanypartof the“NoClassDisputes”subsectionabove(whichprohibitsarbitrationofclassdisputes)cannotbe enforced, then none of the arbitration section in this Agreement will apply, and thissectionwillbeconsidereddeletedfromtheAgreement. Ifacourtwithproper jurisdictionsays that anyotherpart of this arbitrationprovision cannotbe enforced, then the rest ofthis arbitration subsection still will apply, including the “No Class Disputes” subsectionabove.

Waiver Of Jury Trial: This provision limits your rights to a jury trial. You shouldreview this section carefully. If you and we have any dispute related to thisAgreement,yourAccount,oranytransactionsinvolvingyourAccountand(i)neitheryou nor we seek to compel arbitration of the dispute, or (ii) some or all of thearbitration section isunenforceable and thedisputewill be resolved in court, thenyouandweagreevoluntarilyandknowingly towaiveanyrighteachmayhave toajurytrialtothefullestextentpermittedbylaw.

ATTORNEYS’FEESInanyactionbetweenyouandusincourt,theprevailingpartywillbeentitledtoreceivefromtheotherpartyanamountequaltothereasonableattorneys’ feestheprevailingpartyincurredinbringingordefendingthecourtaction.

3.ACCOUNTOPERATIONS

NewAccountVerificationandOtherInquiries.Wemaymakeinquiriesthatweconsiderappropriateandusethirdpartyservicestohelpusverifyyouridentity,obtaininformationregardingyourpreviousbankingrelationshipsanddetermineifweshouldopen,maintain,


collectorcloseyouraccount.Wemayalsoreportthestatus,historyand/orclosureofyouraccounttothird-partyservices.

Identification.To help the government fight the funding of terrorism and moneylaunderingactivities, federal lawrequiresustoobtain,verify,andrecordinformationthatidentifies each person who opens an account. For these reasons and for our internalpurposes,whenyouapplyforanaccount,wewillaskforinformationthatwillallowustoidentifyyou.Wemayalsoaskforyourdriver’s licenseorother identifyingdocuments(orforanimageorcopythereof).

Owners.Youappointallotheraccountownersasyourauthorizedagents forallpurposesrelatingtoyouraccountincluding,butnotlimitedto,endorsingchecks,stoppingpayment,making deposits, making withdrawals, obtaining account information, making transfersfromtheaccount, closing theaccount,orpledgingorassigning theaccount.Awithdrawalfromyouraccountbyanyaccountownerorauthorizedsignerwilldischargeourobligationtoyouwithrespecttotheamountwithdrawn,regardlessofthesourceorownershipofthefundsintheaccount.Wemay,butarenotrequiredto,honorarequestbyyoutopreventawithdrawalor transferbyanyotheraccountowneror to removeanotheraccountownerfromtheaccount.Youagreetoindemnifyusandholdusharmlessfromanylossordamageto you or anyone else that results from our honoring the request. Youmay be asked toexecuteadditionalcertifications,attestations,oragreementsinconnectionwiththerequest.

AssignmentofAccount.Nopledge,assignment,orothertransferofanyaccount,whetherbygiftorotherwise,shallbebindingonusunlessacknowledgedbyusinwriting.Unlessweagreeotherwiseinwriting,theaccountwillremainsubjecttoourrightsofset-offevenafterwereceivenoticeofthetransfer.Wearenotrequiredtoacceptorrecognizeanattemptedassignment of your account or any interest in it, including a notice of security interest,exceptasrequiredbylaw.

Accounts are Transferable Only on Our Records.We reserve the right not toacknowledgeoracceptanyattemptedtransferofanaccount.

AuthorizationtoPayandDebittheAccount.Youauthorizeustopayorwithdrawfundsfromtheaccount,withoutanynoticetoyou,ontheorderofanyaccountowner,orontheorder of any personal representative, guardian, conservator or custodian of any accountowner (even if appointed in a state or country other than the one inwhichwemaintainyouraccount).Youauthorizeustohonororderstopayorwithdrawfundsreceivedbyusfromanyofthesepersonsinwriting,orally,orelectronically(includingbytelephone).

Powers of Attorney/Agents.We may, but are not required to, honor orders andinstructionsconcerningyouraccountbyanattorney-in-factforanyaccountowner,orbyapersonal representative, guardian, conservator, or custodian of an account owner. You


shouldnotifyusinadvanceifyouplantouseapowerofattorneyinvolvingyouraccount.Wemayrequirethatapowerofattorneybeexecutedonaformacceptabletous,thatthepower of attorney contain language satisfactory to us and/or that the attorney-in-factpresent the original power of attorney beforewehonor the orders or instructions of theattorney-in-fact.Wemayrestrictthetypesanddollaramountoftransactionsanattorney-in-factmayconduct.Wemayterminateacceptanceofapowerofattorneyatanytimeandforanyreasonandwithoutnoticetoanyaccountowneroranyotherperson. Ifwehonortheordersand instructionsof theattorney-in-fact, account transactionsconductedby theattorney-in-fact and the instructions and orders of the attorney-in-fact are binding on allaccountowners.Ifweacceptapowerofattorney,wemaycontinuetorecognizeandhonorthe authority of the attorney-in-fact until we receive written notice of revocation orterminationofauthorityandhavehadareasonabletimetoactonit.Weassumenodutytomonitortheactionsofyourattorney-in-facttoensurethat(s)heactsforyourbenefit.

If youmake your account number, your Card, or personal identification numbers and/orsecuritycodesavailabletoanythirdpersonforthepurposeoftransactingbusinessonyouraccount,youagreetoassumefullresponsibilityforanyerrorsorwrongdoingperformedorcausedbysuchthirdperson.Youareresponsibletousforanyactionsofsuchthirdperson,regardlessofwhetherthoseactionsexceedtheauthoritygiven.

Processing and Posting Order.You authorize and agree that we may, in our solediscretion,determinetheorderthatweprocessandpostcredits,debitsandholdstoyouraccount.Youalsoauthorizeandagreethat theorderand/ormanner inwhichweprocessandpostcredits,debitsandholdsmayvarybytheproduct,service,accounttypeortypeoftransaction. You also authorize and agree that we are allowed to pay or authorize somecredits,debits,andholds,anddeclineorreturnothers,inanyorderwedeemappropriate.Theorderinwhichwepostcredits,debitsandholdstoyouraccountmaynotbethesameas the order in which youmake the withdrawals from or deposits to your account. Youagreethatanyorderinwhichweprocessandpostcredits,debitsandholdstoyouraccountwill not be an abuse of discretion. If two ormore items are presented for payment fromyouraccountonthesameday,wemaypayorchargetheitemstoyouraccountinanyorderwithout regard to any contrary instructions fromyou, even if paying aparticular itemoritems causes the availablebalance for your account tobe insufficient topayoneormoreotheritemsthatotherwisecouldhavebeenpaid.Wemaypayitemsdrawnonusandotheramounts that you owe us under this Agreement or otherwise, and wemay exercise anyrightsofset-offwemayhaveagainsttheaccountbeforewepayanyotheritem.

If an item was initiated at a point-of-sale terminal or is a Card transaction or ATMtransaction,youagreethatwemaychargetheamountoftheitemtoyouraccountorplaceahold on your account in the amount requested by the merchant immediately upon


authorizationofsuchtransaction,eventhoughwehavenotthenactuallyreceivedtheitemfor payment.Wewillmake payment for a transaction only after the actual transaction ispresented to us physically or electronically. Each such hold will reduce the AvailableBalanceinyouraccountbytheamountofthehold.

TelephoneCalls:Calling,MonitoringandRecording.Whenyougiveatelephonenumberdirectlytousorplaceatelephonecalltous,youconsentandauthorizeustoplacecallstoyouatthatnumber.Youunderstandthata“telephonenumber”includes,butisnotlimitedto,acellphoneorotherwirelessdevicenumberand“calls”include,butarenotlimitedto,telephonecalls,prerecordedorartificialvoicemessagecalls,textmessages,andcallsmadebyanautomatictelephonedialingsystemfromusorouraffiliatesandagents.Asexamples,we may place calls to you about fraud alerts, deposit holds, and amounts you owe us(collectioncalls)onyouraccounts.Thisexpressconsentappliestoeachtelephonenumberthat you provide to us now or in the future and permits such calls regardless of theirpurpose.Callsandmessagesmayincurchargesfromyourcommunicationsprovider.

Youconsentandauthorizeustomonitor,andtorecord,telephoneconversationsandotherelectronic communicationsyouhavewithus andwithour representatives for reasonablebusinesspurposes, including security andquality assurance.Wewillnot remindyou thatwemaybemonitoringorrecordingacallattheoutsetofthecallunlessrequiredbylawtodoso.

4.ACCOUNTSTATEMENTS,NOTICESANDOTHERCOMMUNICATIONS

Electronic Communications.To the fullest extent permitted by law, this Agreement,account statements, notices and other communications (collectively, “communications”)fromustoyouregardingyouraccount(s)andrelatedserviceswithusmaybeprovidedtoyou electronically, and you consent and agree to receive those communications in anelectronicform.ElectroniccommunicationsmaybepostedonthepageswithinthePlatformWebsiteand/ordeliveredtoyouremailaddress(es)associatedwithyouraccount.Youmayprint a paper copy of or download any electronic communication and retain it for yourrecords.Allcommunicationsinelectronicformatwillbeconsideredtobe"inwriting,"andtohavebeenreceivedno later than five (5)businessdaysafterpostingordissemination,whetherornotyouhavereceivedorretrievedthecommunication.Wereservetherighttoprovidecommunicationsinpaperformat.

Your consent to receive communications electronically is valid until you revoke yourconsent by notifying us of your decision to do so. If you revoke your consent to receivecommunicationselectronically,wemayterminateyourrighttousethePlatformWebsiteortoobtainormaintainPlatformaccount(s)andrelatedservices,andyouacceptsoleliabilityfor resulting from an involuntary termination of your Platform account(s) and relatedservices,totheextentpermittedbylaw.


Delivery of Account Statements and Other Communications.Except as expresslyprovidedotherwiseinthisagreement,wewillmail,sendelectronically,orotherwisemakecommunicationsavailabletoyou.Unlessnotifiedotherwise,allcommunicationswillbesentelectronically.Pleasereviewpromptlyallcommunicationswedeliverormakeavailabletoyou.Ifcommunicationsaremailedtoyou,theywillbedeliveredtoyouatthepostaladdressshown in our records. If communications are sent to you electronically, they will bedeliveredtoyouattheemailaddressshowninourrecordsorotherwisemadeavailabletoyou on the Platform Website. However, we retain printable versions of your accountstatementsforseven(7)years,orlongerperiodsasmayberequiredbyapplicablelaw.Youagreetogiveusnoticeofanychangeofyourpostaloremailaddress.Anyaccountownerorauthorized signer of a joint account may change the mailing address for your account.Noticetoanyoneaccountownershallconstitutenoticetoalljointaccountownersinajointaccount.

PeriodicStatements.Wewilldeliverormakeavailabletoyouperiodicstatementsforyourdeposit account at approximately monthly intervals unless we specify to you anotherinterval period when you open your account or thereafter. The account statement willdescribe each item by item number (where appropriate), amount, and date of debit orcredit.Youagreetonotifyuspromptlyifyoudonotreceiveyourstatementbythedateyounormallywouldexpect to receive it.For certain typesofaccounts, theperiodic statementmay be accompanied by the items or a facsimile of those items listed on the statement,unlesstheitemoranimageoftheitemisunavailableforanyreason,forexample,whenanitemiselectronicallypresented(orre-presented) forpaymentagainstyouraccount. IfwecomplywiththeforegoingprovisionsofthisSection,youagreethatthestatementanditemsall havebeendeliveredormadeavailable to you in a reasonablemanner.Wewill notberesponsibleforanyindirect,specialorconsequentialdamagesunderanycircumstancesforour inability to provide copies. Our liability, if any, will not exceed the face amount inquestion.

Errors;UnauthorizedTransactionsandForgeries.Ourrecordsregardingyouraccountswill be deemed correct unless you timely establish with us that wemade an error. It isessential that any account errors (includingmissingdeposits), unauthorized transactions,alterations, unauthorized signatures, unauthorized or forged endorsements, forgeries,encoding errors, posting errors (such as debits or credits posted twice, debits posted ascreditsorcreditspostedasdebits),unauthorizedordisputedfees(ofanykind)oranyotherimproper transactions on your account (collectively referred to as “exceptions”) bereported to us as soon as reasonably possible. Otherwise, we may not be liable for theexceptions. You agree that you will carefully examine each account statement or othercommunicationyoureceiveandreportanyexceptionstouspromptlyafteryoureceivethestatementorothercommunication.Youagreetoactinapromptandreasonablemannerin


reviewing your statement or other communication and reporting any exceptions to us. Ifyou do not report an exception to uswithin thirty (30) days afterwe send ormake thestatementorothercommunicationavailabletoyou,youagreethatwewillnotbeliabletoyouforany lossyousufferrelatedtothatexceptionandthatyoucannot laterdisputethetransactionamountsandinformationcontainedinthestatement.Thismeansthat,ifyoudonotreportexceptionstouswithinthirty(30)daysafterwesendormakethestatementorother communication available to you, wewill not reimburse you for any such disputedamountsoranylossyousuffer,including,butnotlimitedto,anyamountslostasaresultof:payinganyunauthorized,forged,oraltereditem,orpayinganyotheritemalteredorforgedbythesamewrongdoerifwepaidtheotheritembeforewereceivednoticeofanyoftheseexceptionsfromyou.Exceptasprovidedbyapplicablelaw,youalsoagreethatwewillnotberequiredtoreimburseyouforanyexceptionscausedbyyourownnegligence.Differentrulesmayapplytoitemsthatareelectronicfundtransfers.Inanycase,youagreetorepayuspromptlyanyamount credited toyouraccount inerror, andyouauthorizeus todebityouraccounttoobtainpaymentofanyerroneouscredit.

RecordRetention.Wewillretainanyitempaidonyouraccountforaperiodoffifteen(15)businessdaysfromthedatetheitempoststoyouraccount.Wewillretaincopiesofthoseitemsforseven(7)years.

5.ACCOUNTTRANSACTIONS

Signatures;MobileandFacsimileSignatures.Thisserviceisnotcurrentlyofferedbyusbutmaybeofferedtoyouinthefuture.IfmadeavailabletoyouandbeforeusinganyformoffacsimileormobilesignatureinconnectionwithaDepositAccount,youagreetosubmitasampletousandtoexecuteanddeliveragreementsinaformwerequire.Whenyouuseafacsimile or mobile signature, you agree that you shall have the sole responsibility forensuringthesecurityofthefacsimileormobilesignature,andyoubeartheentireriskforunauthorized use thereof, whether or not you are negligent, except where it may berequired by law.Wewill not reimburse you or any other person for items drawn in thisfashionbyanyunauthorizedpersonorbyanypersonwhoexceedshisorherauthoritytodoso,andwemayhonoralloftheseitemtypespresentedtous.Youagreetoindemnifyandhold us harmless from all losses resulting from our honoring an item in any instance inwhichtheitembearsorpurportstobearafacsimilesignatureresemblingasignatureonfilewithus, regardlessof bywhomorbywhatmeans the actual orpurported signaturewasaffixedtotheitem.Youagreethatsignaturesbyyourauthorizedagents(e.g.,personsactingunder a power of attorney) are valid, even if the principal-agent relationship is notindicatedontheinstruction.Youagreethatnofacsimileormobilesignaturewehavebeenauthorized to honormay be considered a forgery or an unauthorized signature, and thatsuchfacsimileshallbeeffectiveasyoursignatureorendorsement,whetherornotyouhave


beennegligent.Wemayrelyoneachsignatureonpriorauthorizeditemsinalltransactionsconnectedwith theaccount.Wearenot required toactupon instructionsreceivedby faxtransmission,voicemail,supportmessage,oremailunlessyouarereportingaRegulationEdisputetous.

Check Signature Verification.This service is not currently offered by us but may beoffered to you in the future.Wemay process certain checks mechanically, based on theinformationencodedontheitems.Althoughwemayreviewchecksfromtimetotime,youunderstandthatreasonablecommercialstandardsdonotrequireustodoso.

ItemsNotBearingYourSignature.Ifyougiveinformationaboutyouraccounttoathird-party who represents to you that, in the ordinary course of its business, it will presentunsigned itemsordemanddrafts, (i.e., itemswhichdonotbearyouractualsignature,butpurport tobedrawnwithyourauthorization) forpaymentor initiate transfers fromyouraccounts, then any item initiated by that personwill be deemed authorized by you, eventhoughtheydonotcontainyoursignatureandmayexceedtheamountyouauthorizedtobecharged,andmaybechargedtoyouraccount.Thisprovisionshallnotobligateustohonorsuch items.Wemay refuse tohonor such itemswithout causeorpriornotice, even ifwehavehonoredsimilaritemsinthepast.Youassumetheentireriskthattheinformationyoufurnishedmaybe used improperly or by an unauthorizedperson.Wewill not reimburseyouoranyotherpersonforitemsdrawninthisfashionbyanyunauthorizedpersonorbyanypersonwhoexceedshisorherauthoritytodoso,andwemayhonorall itemsof thistypepresentedtous.Forthepurposesofthissection,allitemssubmittedthroughPlatformWebsitewillbedeemedauthorizedbyyouunlessyounotifyusotherwise.

Wire Transfers.Wire transfersmaybe available to byPlatform.Whenwe accept awiretransferpaymentorderinstructingpaymenttoyouortoyouraccount,wewillnotifyyouofour receipt of payment by indicating the amount in your account statement and, asapplicable, through PlatformWebsite, application or notification services. If the paymentorderdoesnotspecifyanaccount,wemaydepositthepaymentintoanyaccountthatyoumaintainwithus(includingjointaccounts).Youraccountstatementwillbetheonlynoticeofreceiptwhichwewillprovideyou,andnointerestwillbepaidonwiretransferpaymentsdepositedintoyouraccountunlesstheaccountotherwisepaysinterest.Ifthereiseveranyinconsistency or conflict between the account number and the nameof a recipient on aninstruction or payment order, wemay rely exclusively on the account number and bankidentificationnumbercontainedinapaymentorderratherthanthename.

InsufficientAvailableBalanceandOverdrafts.Ifyouravailablebalanceisinsufficienttopaythetotalamountofitemspresentedagainstyouraccount,wemay,atouroption,returnanyoftheitemsunpaidorpayanyoralloftheitems,eventhoughpaymentwillcauseanoverdraftofyouraccount.Wemayreturnanyitematanytimeifyouravailablebalanceis


insufficienttopaythat item,evenifwepreviouslyhavepermittedoverdrafts.Youarenotentitled to rely on any prior act by uswith respect to your account. Our election to payoverdraftsdoesnotestablishacourseofdealingbetweenyouandusormodifythetermsofthis Agreement. You agree that, if your available balance is insufficient to pay any itempresentedagainstyouraccount,youwillpaypromptlytheamountofanyoverdraftwithoutfurthernoticeordemand.Yourfailuretopaythisamountpromptlymayresultinchargestoyour account.Wemayuse subsequentdeposits andother credits to the account to coveranyoverdraftandanychargesexistinginyouraccount.Eachaccountownerwillbejointlyand severally liable for the charges regardless ofwhich account owner is responsible fortheiroccurrence.Intheeventyoufailtopaytheamountofanyoverdraftandwereferyouroverdrawnaccounttoanattorneyforcollection,youagreetopayallreasonableexpenses,including,butnotlimitedto,reasonableattorney’sfeesandcourtcostsincurredbyusasaresult of your account being overdrawn. These charges are imposed on any items,regardlessofhowtheyarecreated.

StopPaymentOrders.Youmayrequestustostoppaymentonanydraftorsimilarwrittenorderor instructiondrawnonyouraccountbygivingusthe informationwemayrequest,includingtheaccountnumber,theitemnumber,thedateoftheitem,thepayeeoftheitem,and the exact amount of the item. We will search for your item by computer, so it isessential thatall informationyougiveus isaccurate.Tobeeffective,wemustreceiveanystoppaymentorder in time toaffordusa reasonableopportunity toact.Wewill confirmyour oral stop payment order in writing, and the information included in our writtenconfirmation will be conclusively presumed to be correct unless you notify us withinfourteen(14)daysofthedateoftheconfirmation.Confirmedstoppaymentorderswillbecontinuedineffectforaperiodoftwo(2)yearsfromthedatetheinitialoralstoppaymentorder was placed or such other period of time as required or under applicable law,regulationor rule (including,butnot limited to, theUCCas enactedunderanyapplicablelaw, regulations issued by the Federal Reserve Board and rules issued by the NationalAutomatedClearinghouseAssociation).Aconfirmedstoppaymentorderwillexpireattheendofthetwo-yearperiodunlessyourevokeitatanearlierdateorrenewitinwritingforanadditionaltwo-yearperiod.Youmaynotstoppaymentonanitemifwehaveverifiedtothepayeethattheavailablebalanceinyouraccountissufficienttopaysuchitem,orifwehave accepted that item by payment or otherwise. Any account ownermay place a stoppaymentorder,andwearenotrequiredtoreleaseastoppaymentorderunlessrequestedto do so by the account ownerwho requested it. You agree to indemnify us and hold usharmless fromandagainst any loss, damages, andexpenses (including attorney’s fee)wemayincurbyreasonofourrefusaltopayanyitemuponwhichyouhavestoppedpayment.For stop payment orders on preauthorized electronic funds transfers, please refer to theElectronicFundTransferDisclosureStatementinthisbooklet.


IllegalTransactions.Youagreethatyouwillnotuseyouraccountforanytransactionthatis illegal in the jurisdiction where you live, in the jurisdiction where the transaction isconsummated,or inanyother jurisdictionaffectedby the transaction.Youagree that it isyour responsibility todetermine the legalityof eachof your transactions in all applicablejurisdictionsbeforeenteringintothetransaction.Youacknowledgeandagreethatwehaveno obligation to monitor, to review or to evaluate the legality of transactions on youraccount.YoualsoagreethatyouwillnotuseyouraccountinconnectionwithanyInternetor online gambling transaction, whether or not gambling is legal in any applicablejurisdiction.Wereservetherighttorefuseorreturnanyitemthatwebelieveisrelatedtoanillegaltransaction,anInternetoronlinegamblingtransactionorahigh-risktransaction.To the fullestextentpermittedby law,youagree topay forany itemthatyouauthorized,evenifthetransactionrelatedtothatitemisdeterminedtobeillegal.

6.DEPOSITS,COLLECTIONS,ANDPAYMENTOFITEMS

Deposits.All deposits to your accountmustbe initiated through thePlatformservicesorPlatformWebsite.Wedonotcurrentlyacceptcashorchecks;however,wemayoffertheseservicestoyouinthefuture.Wemayrefusetoacceptfordepositorcollectionanyitemyouofferfordeposit,acceptalloranypartofadepositforcollectiononly,orlimittheamountofthedeposit.Wemaywithoutpriornoticetoyou(exceptwherepriornoticeisrequiredbylaw) place a hold on the account for the amount of deposited items for the approximateperiod of time it takes us to verify that the items will be paid. During the hold period,interest-bearing accountswill earn interest in accordancewith the interest schedule.Wemay accept an item for deposit to your account fromanyone andwithout questioning orverifyingtheauthorityof thepersonmakingthedeposit.Any itemthatwecashoracceptfor depositmay be subject to later verification and final payment.Wemay deduct fundsfromyouraccountifanitemislost(unlesssuchitemwaslostduetoournegligence),stolenordestroyedinthecollectionprocess,ifitisreturnedtousunpaid,orifitwasimproperlypaid,evenifyouhavealreadyusedthefunds.Creditforanyitemweacceptfordeposittoyouraccount, including funds thataredepositedbyelectronic transfer, isprovisionalandmayberevokediftheitemisnotfinallypaid,foranyreason,incashoritsequivalent.Ifyoumake a deposit or payment that is not accompanied by instructions indicating how orwhereitistobecredited,wemayapplyitatourdiscretiontoanyloanordepositaccountany of you maintain with us. We may endorse and/or collect items deposited to youraccountwithout your endorsement, butmay require yourpersonal endorsementprior toacceptinganitemfordeposit. Ifyoudepositanitemthatbearstheendorsementsofmorethanonepersonorpersonswhoarenotknowntous,wemayrefusethe item,requireallendorsers to be present, or require that the endorsement be guaranteed by anotherfinancialinstitutionacceptabletousbeforeweaccepttheitem.


Our policy on the availability of deposits for withdrawal is described in the FundsAvailability Disclosure. Please see the Mobile Deposit Agreement section below forinformation about the availability of funds from deposits made using Platform MobileDeposit.

Collection as Agent.Itemsdelivered tous fordepositor collectionare receivedbyusasyouragentforcollectionandatyourrisk.Wemayacceptanitemforcollectiononly(suchas a returned deposited item or an item drawn on a non-U.S. institution). In situationswhereweacceptanitemforcollectiononly,wewillnotgiveyoucashoranofficialcheckfortheitemsuntiltheitemshavebeenpaid.Weareobligatedonlytoexerciseordinarycareinhandlingandcollectingitemsdeliveredtousfordepositorcollection.Weshallnotbeliableforthemisconduct,neglect,insolvency,mistake,orfaultofotherpersonsorentities,orforlossordestructionofanyitemintransitorinthepossessionofothersorforlossofuseasaresultoftheft, fire,orothereventbeyondourreasonablecontrol. Ifanyitemdepositedtoyouraccountispayablebyapayorthatisnotabank,wemaysendtheitemdirectlytothatpayor.Itemspayablethroughanotherbankmaybesentdirectlytothatbankortocollectingagentswho likewise shall have the right to send the itemsdirectly to the bank onwhichtheyaredrawnoratwhichtheyarepayable.Inourdiscretion,paymentoftheseitemsmaybe accepted in cash or drafts and neitherwe nor any collecting agents shall be liable forfailuretocollectsuchdrafts.Eachcollectingagentisdeemedtobeyouragent.Nocollectingagentshallbeliableforlossarisingfromanyactoromissionofanotheragent.

ACHCredits.Creditforanautomatedclearinghouse(“ACH”)transfer(ifmadeavailableonyour account) is rovisional until final payment is received by the payee’s financialinstitution. Until that happens, the party originating the transfer is not deemed to havemade payment to the beneficiary, and the payee’s bank is entitled to a refund of theprovisionalcredit.IfwegiveyouprovisionalcreditforanACHtransfer,butdonotreceivefinal payment, you become obligated to us for the full amount without prior notice ordemand.WearenotrequiredtogiveyouaseparatenoticeofourreceiptofanACHtransfer.IfweacceptACHcreditstoyouraccount,youwillreceivenoticeofthecreditonyournextregular periodic statement. Although we may send notice of a non-ACH incoming fundstransfer (e.g., a wire), we assume no obligation to do so. You also can contact us todetermineifatransferhasbeencreditedtoyouraccount.

JointDeposits.Ifanaccountisajointaccount,ourrightsandliabilitiesforpaymentofanysums on deposit shall be governed by the laws of the state in which we maintain youraccount.

Deposits by Agents or Trustees.Whereadeposit is accepted fromanagent, trustee, orother representative,wedonot have to inquire as to the authority of the representative,


and the deposit may be paid to the account owner or to the representative withoutinquiringastothedispositionofthedeposit.

Check Endorsement Standards.This service is not currently offered by us but may beoffered toyou in the future. If checkdeposits areenabled foryouraccount, the followingwillapply.Ifyoudepositchecksintoyouraccount,youareresponsiblefortheconditionofthebackofthecheckwhenit isdeposited.Thebackofthecheckisusedduringthecheckcollection process to record the identification of banks processing the check.Most of theback of the check is reserved for bank use. You agree that the endorsement of the checkmustbecontainedinthepayeeendorsementarea,whichislimitedto1-1/2inchesfromthetrailingedgeof thecheckontheback.The trailingedgeof thecheck isdefinedas the leftsideofthechecklookingatitfromthefront.Anywriting,stamp,ormarkingoutsideofthepayee endorsement area may delay the proper return of any unpaid check you havedeposited. You agree to indemnify us from any loss or liability, including attorney’s fees,thatmaybecausedbyyourfailuretoadheretotheendorsementstandardsoftheFederalReserveSystem.

DirectDepositandDepositsbyMail.Thisserviceisnotcurrentlyofferedbyusbutmaybeofferedtoyou in the future. Ifdirectdepositsordepositsbymailareenabled foryouraccount,thefollowingwillapply.Ourdirectdepositserviceanddepositbymailserviceareforyourconvenience.Currently,wedonotacceptdirectdepositordepositsbymail,butwereserve the right to offer this service to you at a later time.We are not accountable fordepositsmade in thismanneruntil thedeposit is actuallyacceptedandprocessedbyourauthorizedemployees.Depositsmade in thismannerwillbeposted toyouraccountafteracceptance by our authorized employees and the expiration of any applicable hold. Ourrecords are conclusive proof of what deposits we received from you through the mailservice. Ifanydirectdeposit is recalled,weareauthorized toreverse thedepositwithoutprior notice to you, except as otherwise required by law. Your claim that an item wasdeposited,whichisnowmissing,willnotcreateapresumptionthatthereisamissingitemorthatwefailedtoactwithordinarycare.

Chargebacks.Intheeventadepositeditemdrawnonus(an“onus”item)isdeterminedbyus not to be payable for any reason or a deposited item drawn on any other payor isreturnedtousforanyreason,withoutregardtowhethertheotherpayorreturnedtheitemtousbefore its deadline todo so,wemay charge the item (a “chargeback item”) to youraccountor to anyaccountofwhichyouareanowner (includingany joint account)or anauthorized signer.Wemaydebit all or part of a chargeback item to your account even ifdoing so results in or causes an overdraft of your account and regardless ofwhether theitemcanbephysicallyreturnedtoyou.Youauthorizeustodebitanyofyouraccountsheldwithotherfinancialinstitutionsthatyouhavepreviouslyassociatedwithyouraccountfor


suchreturns.Youwaivenoticeofdishonor inconnectionwithany itemthat isnot finallypaidinfullandthatwechargebacktoyouraccount.Wemayrecoverfromyouanyamountwithdrawnbyyouagainstachargebackitem.Intheeventthatourdebitofallorpartofachargebackitemresultsinorcausesanoverdraftofyouraccount,wemayobtainandretainpossession of the item, if it is available, until we recover from you the amount of anyoverdraftofyouraccountandforareasonabletimethereafter.Ifourdebitofallorpartofachargeback item that is an “on us” item does not result in or cause an overdraft of youraccount, ourdeadline for return to youof the item, if it is available, shall be six businessdays after we make such determination. If we are notified that any item for which youreceivedpaymentorcredittoyouraccountisnotproperlypayable,youagreethat,withoutnotice to you, we may authorize the drawee bank to hold the item and try to obtainpayment. We will not initially decide whether a deposited item has been improperlyreturned; if you believe that a deposited item has been improperly returned, you shouldcontact us immediately.Wewill not be responsible for failing to pay any itempresentedagainstyouraccountbeforeadepositbecomesavailableforwithdrawal,assetforthabove,iftheavailablebalanceinyouraccount,withoutregardtosuchdeposit,isinsufficienttopaytheitem,asprovidedinSection5.

Reserves. In certain circumstances, wemay determine that a reserve account (“ReserveAccount”) is necessary to protect against a chargeback item or other losses under thisAgreement in order to provide the services under this Agreement to you. The ReserveAccountwill be controlled by Evolve Bank and held on behalf of you.Where needed,wemay, inour solediscretion, set the termsofyourReserveAccountandnotifyyouof suchterms,whichmay require that a certain amount (including the full amount) of the fundsreceivedforyourtransactionisheldforaperiodoftimeorthatadditionalamountsareheldin a Reserve Account. In our sole discretion, we may elect to change the terms of theReserveAccountatanytimeforanyreasonbasedonyourhistorywithus,accountbalancesorasotherwisenecessarytoprotectusagainstlossesunderthisAgreement.

You authorize us to fund the Reserve Account by any means under this Agreementincluding,butnotlimitedto:(i)withdrawsfromanyaccountsyouaretheowner(includingjointaccounts)orauthorizedsignor;(ii)withdrawingfundsfromanyofyouraccountswithotherfinancial institutionswhichyouhavepreviouslysentorreceivedfundsfrom;or(iii)requestingthatyouprovidefundstousfordeposittotheReserveAccount.

YouwillnotatanytimeduringthetermofthisAgreement,oruntilallamountsdueunderthisAgreementhavebeenpaidinfull,grantorpledgeanysecurityinterestinorlienintheReserveAccounttoanypersonorentitywithoutthepriorwrittenconsentofEvolveBank.

ThisAgreementshallconstituteasecurityagreementundertheUCC.YougrantusalienandsecurityinterestinyourReserveAccount.Youwillexecute,deliver,andpaythefeesforany


documents we request to create, perfect, maintain and enforce this security interest(collectively, “Secured Assets”). Wemay exercise this security interest without notice ordemandofanykindbymakinganimmediatewithdrawalorfreezingtheSecuredAssets.

ErrorCorrection.Errorsinposting,addition,subtractionandcalculation,whetherbyyouorus,aresubjecttocorrectionbyusatanytime;providedthatwemaynotbeobligatedtocorrect certain errors if you fail to notify us of the exceptions in a timely manner asdescribedinSection4.Youagreetorepayuspromptlyanyamountcreditedtoyouraccountinerror,andyouauthorizeustochargeyouraccountoranyotheraccountofwhichyouareanaccountowner,toobtainpaymentofanyerroneouspaymentorcredit.

Miscellaneous.Wemaydisregardanyinformationonanitemdrawnonyouraccountotherthanthesignature,theamountoftheitem,thedateoftheitem,theaccountnumber,andtheendorsements.Althoughwearenotobligated to,wemaypayor accept checks andotheritems bearing restrictions or notations (e.g., “void after 6 months,” “two signaturesrequired,”“payee’sendorsementrequired,”“notgoodformorethan$(amount),”“voidifnotpaidin(number)days,”“paymentinfull,”andthelike),whetheronthefrontorback,inanyformorformat. Ifyoucashordepositanitemorcreateanitemwithsuchanotation,youagreethat itappliesonlybetweenyouandthepayeeormaker.Thenotationwillhavenoeffectonus,andyouagreetoacceptresponsibilityforpaymentoftheitem.Weshallhavethe right, but not the obligation, to process any item that ismaterially incomplete or hasbeenaltered.

7.WITHDRAWALS

Youmaywithdrawpartorallofyouraccount’savailablebalance.Anyaccountownerofajointaccountmaywithdrawallorpartoftheavailablebalanceintheaccount,regardlessofwhodepositedthefundsintotheaccount.Weacceptnoresponsibilityorobligation,exceptasrequiredbylaw,tosuperviseorreviewtheuseofyouraccount.

Restrictions on Withdrawals.All payments from your account must be drawn in U.S.dollars. We may (but are not obligated to) require suitable identification and/orpresentation of account ownership records for any withdrawal or account closure. Weexpresslydisclaimadutytoenforcemultiplesignaturerequirements.Assuch,weexpresslydisclaimadutytoconfirmthattwoormore(oranycombination)ofownershaveapprovedanytransaction.Wemayactupontheinstructionsororderofanyoneowner.However,atourdiscretion,wemayrequireallofyoursignaturesforthewithdrawaloffundsand/ortheclosingofanyaccount.

Withoutpriorwrittennoticetoyou,wemayplaceaholdonyouraccounttocoveraclaimagainstyouraccountunderthisAgreementorotherwise,orwemaypaythesourceoftheclaimwhenwereceiveanynotice,claim,orcourtorderwhichwebelievemayaffectyour


account(suchas liens,garnishments,attachments, levies, injunctions,orotherordersofacourtorothergovernmentalagency),regardlessoftheformormannerinwhichwereceivethe notice, claim, or court order and regardless ofwhetherwe are a named party to thenotice, claim, or court order. You understand and agree that the decision by us to takecertainactions,includingplacingholdsonorlimitingaccesstoyouraccountmaybebasedonconfidentialcriteriathatareessentialtoriskmanagementorsecurityconcerns.Wearenot under any obligation to disclose the details of our risk management or securityprocedures toyou.Holdonyour fundsdue tomisconduct, securityconcernsorbreachofthisAgreementmayextenduptoninety(90)daysandinsomeunforeseencircumstanceslonger.Wewillnotberesponsibleforrefusingtoletyouwithdrawfundsfromtheaccountorrefusingtopayitemspresentedagainstyouraccountwhiletheholdisineffectorafterwehavepaidfundstothesourceoftheclaim.

Conflicting Demands/Disputes.If there is any controversy, dispute or uncertaintyregardingtheownershipofanaccountor its funds,thereareconflictingdemandsoveritsownership or control, we are unable to determine any person’s authority to give usinstructions,orwebelieveatransactionmaybefraudulentormayviolateanylaw,wemay,in our sole discretion, refuse to pay any funds to anyone until we are satisfied that thecontroversy,disputeoruncertaintyisresolved,orwemaycontinuetohonortheauthorityofaccountownersandauthorizedsignersasreflectedonourrecords.Specifically,wemay,in our sole discretion: (1) freeze the account and refuse transactions until we receivewrittenproof(informandsubstancesatisfactorytous)ofeachperson’srightandauthorityovertheaccountanditsfunds;(2)refusetransactionsandreturnchecks,marked“RefertoMaker” (or similar language); (3) require the signatures of all owners and/or authorizedsignersforthewithdrawaloffunds,theclosingofanaccount,oranychangeintheaccountregardlessof thenumberofownersand/orauthorizedsignerson theaccount; (4)payoroffer to pay the account balance to a court of appropriate jurisdiction, naming all of theclaimantstotheaccountasdefendantsinaninterpleaderaction(youagreetoreimburseusforallexpensesweincurinaninterpleaderaction,includingattorney’sfeesandcosts,andwemayobtainreimbursementofthoseexpensesfromyouraccountwithoutnoticetoyou);and/or (5) continue to honor checks and other instructions given to us by personswhoappearasownersorauthorizedsignersaccordingtoourrecords.Theexistenceoftherightsset forth above shall not impose an obligation on us to assert such rights or to deny atransaction.Wewillnotberesponsible foranydamagesyoumaysufferasaresultofourrefusal toallowyouoranyoneelse towithdraw fundsdue to the controversy,disputeoruncertaintyorourallowinganyexistingownerorauthorizedsignertocontinuetoconducttransactionsontheaccountduringthecontroversy,disputeoruncertainty.

Legal ProcessWemay complywith anywrit of attachment, execution, garnishment, taxlevy, restraining order, subpoena, warrant or other legal process which we believe


(correctlyorotherwise)tobevalid.Wemaynotpay interestonanyfundsweholdorsetasideinresponsetolegalprocess.Youagreethatwemayhonorlegalprocessthatisservedpersonally,bymail, orby facsimile transmissionat anyofouroffices (including locationsother thanwhere the funds, recordsorproperty sought isheld), even if the law requirespersonal delivery at the office where your account or records are maintained. Youacknowledge that accounts opened with trust or fiduciary designations (e.g., “XYZ, Inc.Client Trust Account”) may be subject to levies and other legal process against yourpropertyunlessourrecordsclearlyreflecttheexistenceofanexpresswrittentrustorcourtorder.

8.SUB-ACCOUNTS

Wemayestablishtwoormore“sub-accounts”onourbooksforcertaindepositaccounts.Ifweelect toestablish thesub-accounts, itwillnotaffect theother termsandconditionsofyouraccountorthisAgreement,theFederalDepositInsuranceprotectionaffordedonyouraccount, the interest (if any) paid on your account, the service charges imposed inconnectionwithyouraccount,ortheTruthinSavingsdisclosuregiventoyou.Allofthesub-accountswillremainyouraccounts,butwillbeusedbyusinternallytomanageyourfunds.The first sub-account may be treated as a “savings deposit account” for the purposes ofFederalReserveBoardregulations.Youauthorizeustotransferfundsbetweenthetwosub-accountsconsistentwithFederalReserveBoardregulations.Assuch,wemustadviseyouthat the regulations require thatwe reserve the right to require at least seven (7) days’writtennoticepriortothewithdrawalortransferoffundsfromthesavingssub-account.

Wedonotcurrentlyexercise that rightwithrespect to thesesavingssub-accounts. In theevent we determine to exercise that right, we will close the savings sub-account andtransferallfundsbacktoyourcurrentaccountandceasethesub-accountagreement.Yourdeposit andwithdrawal capabilities are not affected by our election to establish the sub-account.For thepurposesofFBOAccountsandaccountsheld “for thebenefitof”anotherperson(s), sub-accounting of the funds held for and owned by a person other than thepersonlistedontheaccountarenotconsidered“sub-accounts”underthissection.

9.DORMANTANDABANDONED/UNCLAIMEDACCOUNTS

Wemayberequiredtotransferthebalanceinanyaccountthatremainsdormant,orthatisotherwiseconsidered“abandoned”or“unclaimed” fortheperiodof timedescribedbythelawsofthestatewherewemaintainyouraccount(or,ifapplicable,thelawsofthestateofyour lastresidenceasshownonourrecords)tothatstateas“abandoned”or“unclaimed”property.Iffundsareremittedtothestate,youmayfileaclaimwiththestatetorecoverthefunds. For security reasons, we may refuse a withdrawal or transfer from accounts weinternally classify as dormant if we cannot reach you in a timely fashion to confirm thetransaction’sauthorization. In thecaseof interest-bearingaccountsthatbecomedormant,


we also may reduce the rate of interest or cease paying interest as disclosed on theapplicable schedule and in accordance with applicable state law. Once an account isclassifiedasbeingindormantstatus,[email protected] that theaccountbereclassifiedas“active.”Simplyconductinga transactiononanaccount classified as dormantwill not necessarily cause the account to be reclassified as“active”.

10.SET-OFF

Youacknowledgethat,exceptasotherwiseprohibitedbylaw,wehavetherighttochargeorset-offagainstyouraccountanyindebtednessorotherobligationswhichyouoranyownerowe us, at any time, without any further notice to or demand on you, whether theindebtednessorotherobligationsexistatthetimetheaccountisopenedorariselater.Theindebtedness includes, without limitation, all charges and overdrafts incurred on anyaccount you hold with us. You agree that we may set-off against the account any claimwhich we have against you without regard to the source or ownership of the funds ondeposit intheaccountandwithoutrequirementthattheclaimbeowedtousbyallof theaccount owners. You also agree that, to the extent allowed by law, we may set-off anyindebtedness or other obligations which you owe us under this Agreement against anyotheraccountorpropertyinwhichyouhaveanownershipinterestthatisinourpossessionorcontrol.

11.WAIVERS

You waive and agree that we may waive certain legal requirements called presentment,demandforpayment,protest,noticeofprotest,andnoticeofdishonorwithrespecttoanyandall items forwhichyoureceivedpaymentorcredit fromus.Nodeparturebyus fromtheprovisionsofthisAgreementoranywaiverofanyfeesandchargeswithrespecttoyourAccount shall constitute a waiver by us of any further right to impose any charges orenforcetheprovisionsofthisAgreementoracourseofdealingdifferentfromthetermsofthisAgreement.

12.OTHERSERVICES

Ifyouhavechosentoreceiveanyofourotherbankingservicesofferedinconnectionwithyouraccount,suchasACHoriginationservices,onlinebanking,andmobilebanking,wemayprovide certain terms and conditions of the additional service to you in a separateagreementordisclosure.

13.INTEREST;INTERESTREPORTING

Interestmaybepaidonaccountsatthetimesandattheratesadoptedfromtimetotimebyusasdetailed in theTruth inSavingsdisclosures.Oneach interestpaymentdate, interestwillbepaidonlyif,onthatdate,theledgerbalancefortheaccountisequaltoormorethan


theminimumamountrequiredbyusinorderforyoutoreceiveinterestonthataccount.Atanytimeandwithoutpriornoticetoyou(exceptwherepriornoticeisrequiredbylaw),wemaychangetheseratesandminimumledgerbalanceamountsordiscontinuethepaymentof interest. The originally effective interest rates and required minimum ledger balanceamountsareshownontheinterestscheduleprovidedtoyouatthetimeyouopenedyouraccount, and a schedule containing current interest rates and required minimum ledgerbalanceamountsisavailabletoyouuponrequest.InterestpaidtoyouisreportabletotheInternalRevenueServiceashavingbeenreceivedbythefirstaccountownershownonourrecords maintained for the account. We may be required to withhold a portion of yourinterestpaymentandremitittotheInternalRevenueService.

14.CHANGESTOACCOUNTSTATUS

NoBusinessUsageforConsumerAccounts.Wereservetherighttocloseyourconsumeraccountifwedeterminethatitisusedforbusinesspurposes(meaningthattheaccountisnot used primarily for personal, family, or household purposes). Your account may beconsidered a business account if, among other reasons, it fits into one or more of thefollowingexamples:youraccounthasabusinessname;depositsincludecreditcarddrafts;youraccounthasover100withdrawalspermonth;depositsregularlycontainover$2,500in cash; or your account has over 10 deposits permonth. Ifwe discontinue your type ofaccount, we may convert your account to another type of account including a businessaccount under this agreement. We may also convert your account to another type ofaccountbasedonourevaluationofhowyouusetheaccount.Ifweconvertyouraccount,wewillmayprovideyouwithinformationcontainingadditionaltermsandconditionsofyournew account.Changing Account Type.If you should change from one product/accounttype toanotherduring thestatementperiod,youraccountmaybesubject to theperiodicchargesandfeesandrequirementsofthenewproduct/accounttypefortheentireperiod.

15.APPLICABLELAW

ThisAgreement and all accounts are governedby the lawsof the State ofTennessee andapplicable federal lawsand regulations ineffect from time to timeandare subject toanyapplicable automated or other clearinghouse rules and regulations. A determination thatany provision of this Agreement is unenforceable or invalid shall not affect theenforceability or validity of any other provision of this Agreement. For purposes of thisAgreement, your account will be deemed to be maintained in Tennessee, and thisAgreementwillbedeemedtohavebeenenteredintoinTennessee.YouagreethatStateorFederal Courts within the State of Tennessee shall have jurisdiction over any and alldisputesarisingunderorpertainingtothisAgreement,andthatvenueinanysuchdisputeshallbelocatedinthestateorfederalcourtsofShelbyCounty,Tennessee.

16.ADDITIONALPROVISIONS


No ACH Debits.We do not currently accept ACH debits on your accounts; however, wereserve the right to offer these services to you in the future or accept a request for ACHdebitrequestperthetermsofthisAgreement.

Checks.ChecksmaynotbeorderedorwrittenonyouraccountsunlessnotifiedotherwisebyusorPlatform.Anypaymentsfromyouraccountthatinvolveacheck,includingwrittenchecks,checkbyphoneorthirdpartyauthorizationsthatcomethroughasacheck,maynotbehonored.

Checksshouldnotbeorderedfromanysourceforyouraccount.Ifthemerchantprocessesapaymentasacheck,thecheckwillberejectedandnotpaid,thisincludese-checks.Youmaybechargedafeebythemerchantifthishappens.

Notwithstanding the above or any other provision in this Agreement, we may, in ourdiscretion, accept a check drawn on the account. Accepting any such check(s) does notconstituteacourseofdealingbetweenyouandus,norwillyouholdusliableforacceptinganydulyauthorizedcheck(s)drawnontheaccount.

Closing Your Account.We reserve the right to close your account at any time, for anyreason or for no reason, without the necessity of prior written notice. If we close youraccount,wewillnotifyyoubymail,electronicallyorbytelephonethatwehaveclosedyouraccountunlessyouraccounthashadazerobalanceforthirty(30)daysormore.Wemay(but do not have to)mail you a check for the available balance in your account.Writtennotice that the account has been closed and a check, if any, will be sent to any addressshownonourrecordsforyou,oriftheaccountisajointaccount,toanyaccountownertowhomweelecttosendit.Oncewehaveclosedyouraccount,youagreethatwecan:

• Refusetohonoranychecksyouhavewrittenoranyotheritemswhicharepresentedtousforpaymentafterwehaveclosedyouraccount.

• Refusetocollectanycheckyouhavedepositedinyouraccount,tocollectanycheckyouhave deposited to your closed account, or to accept any automated deposit to youraccount.

• Assessanyservicechargeotherwiseapplicableagainstanyremainingbalance inyouraccount.

Wearenotresponsibletoyouforanydamagesyoumaysufferasaresultofyouraccountbeingclosed.Ifyouattempttomakeadeposittoanaccountweclosedduetonon-paymentofanoverdraftorotherwise,wemaycollectthedepositandset-offyourindebtednesstous.Anyfundsinexcessof$1.00willbereturnedtoyou.

Wereservetherighttorefuseyourrequesttocloseyouraccount,ifyouraccountisnotingood standing. If you intend to close your account, you shouldnotifyus. Simply reducing


your account balance to $0.00 is insufficient notice. If you close your account you areresponsible for transactions you initiated or authorized, including those that we receiveaftertheaccountisclosed.WithdrawsfromyouraccountmayberestrictedpriortoAccountclosingasfurtherdetailedinthisAgreement.

Revoking Platform Access to your Account. Youmay revokePlatform’s access to youraccountbyemailingusatevolvebank@synapsefi.com.Uponreceivingnoticefromyou,wewillusecommerciallyreasonableeffortstorevokePlatform’saccesstoyouraccountunlessin our sole discretion revoking such access is in violation of an agreement or law, orweotherwise determine revoking accesswill result in losses under this Agreement. In somecircumstances,wemayrequireyoutocloseyouraccountafteryourevokePlatform’saccesstoyouraccount.

Indemnification.ExceptasotherwisesetforthinthisAgreement,youagreetoindemnify,defendandholdusharmlessfromallclaims,actions,proceedings,fines,costsandexpenses(including,without limitation, attorney fees) related to or arising out of: (a) your actionsand omissions in connectionwith your accounts or our services, and (b) our actions andomissions,providedthattheyaretaken/omittedinaccordancewiththisAgreementoryourinstructions.ThisprovisionshallsurvivetheterminationofthisAgreement.

SurvivalofthisAgreement.AllprovisionsofthisAgreement,including,butnotlimitedto,the dispute resolution provisions contained in Section 2 and provisions relating to yourliabilitytous,shallsurvivetheterminationofthisAgreementorclosureofyouraccount(s)byeitherpartyforactionsarisinginconnectionwiththisAgreementoryouraccount(s).

Amendments/Changes to thisAgreement.Fromtimetotime,wemayamendorchange(addto,deleteoralter)thetermsofthisAgreementandmakemodificationsandadditionstothePlatformWebsiteandotherservicesweprovide.AmendmentsofthisAgreementmayincludemodifyinganddeletingexistingprovisionsandaddingnewprovisions.WeagreetoprovideyounoticeofanyamendmenttothetermsoftheAgreement(exceptanamendmentbenefitingyou)at least thirty(30)days,ora longerperiod ifrequiredby law,beforethatamendment becomes effective bymailing younotice of the amendment to the last postaladdress shown on our records, electronically if you have agreed to receive such noticeselectronically,bymaking thenoticeavailablewith theperiodicstatementofyouraccount(asapplicable),byemailingtotheemailaddressshownonourrecords,orbypostingnoticeoftheamendmentonthePlatformWebsite.Wemay,butarenotrequiredto,giveyounoticeif the amendment will be to your benefit. If there is more than one account owner orauthorizeduseroftheaccount,wewillsendthenoticeofamendmenttoonlyoneofyou.Bycontinuing to maintain your account, conducting a transaction or obtaining services orproducts relating to this Agreement or your account after the amendment becomeseffective, you agree to the amendment of this Agreement. We also may, in our sole


discretion, substitute services or discontinue certain kinds of services, products andaccounts,andplacerestrictionsoncertaintypesofaccounts. Ifwediscontinuethekindofaccountyouhave,wecantransferyouraccountbalancetoanothertypeofaccount.Inthatcase,wewillsendyouanoticeatleastthirty(30)daysbeforethetransfertakeseffect.Bycontinuingtomaintainyouraccount,conductatransaction,orobtainservicesorproductsfrom us after the transfer takes effect, you expressly agree to the change in the kind ofaccountyouhave.

Severability.IfanyoneormoreoftheprovisionscontainedinthisAgreementshallforanyreason be held invalid, illegal, or unenforceable for any reason, such holding shall notinvalidateor renderunenforceable anyotherprovisionsof thisAgreement.To the extentpermittedbyapplicablelaw,thepartiesheretowaiveanyprovisionoflawwhichprohibitsor renders unenforceable any provision hereof, and to the extent that suchwaiver is notpermitted by applicable law, the parties intend that such provision be interpreted asmodifiedtotheminimumextentnecessarytorendersuchprovisionenforceable.

17.ELECTRONICBANKINGSERVICES

Thisserviceisnotcurrentlyofferedbyusbutmaybeofferedtoyouinthefuture.Iftheseservices are enabled for your account, the followingwill apply.Wemay, but we are notrequired, toprovideyouwithaCardandPINtoaccessyouraccountelectronicallyoryoumay be required to create a PIN to access your account electronically. Please review theagreementthatgovernstheuseofandthatcomeswiththecardcarefully.

YouagreetousethecardandPINonlyinthemannerandforthepurposesdescribedintheapplicableagreement.IfyouattempttousethecardandPINinanyothermannerorforanyother purpose, we may reject the transaction, or at our discretion, we may complete itwithout incurring any obligation to honor the same type of transaction in the future.WemayterminateacardorPINatanytimewithoutnoticetoyou.

In order to prevent unauthorized access to your account, you agree to maintain theconfidentialityandsecurityofthecardandPIN.Youagreetonotifyus immediately ifyoubelieveyourcardorPINmayhavebecomesubjecttounauthorizeduse.WemaysuspendorcancelyourcardorPINevenwithoutreceivingsuchnoticefromyouifwesuspectyourcardorPINisbeingusedinanunauthorizedorfraudulentmanner.YouagreethattheuseofthePINconstitutesacommerciallyreasonablesecurityprocedureforyou.

You understand that anyonewho obtains your card and PIN or card numbermay accessyour accounts and may initiate transactions on your accounts. If you permit any otherpersontouseyourcardandyourPINoranyothermeanstoaccessyouraccounts,youareresponsibleforalltransactionsinitiatedbysuchperson.


ATM Safety and Security.The followingare some tipsonexercising carewhenusinganATM:

• Ifthereareanysuspiciouscircumstances,donotusetheATM.

• Inspect theATMbefore use for possible tampering or unauthorized attachments thatcouldcaptureyourCardorPINinformation.

• If you notice anything suspicious while transacting business at the ATM, cancel thetransaction,pocketyourCardandleave.

• BecarefulwhenusingtheATMandbeawareofthesurroundings,especiallyatnightorinanisolatedarea.

• ParkneartheATMinawell-lightedarea.

• Atnight,havesomeoneaccompanyyouwhenpossible.

• DonotapproachadarkATM.

• DonotacceptassistancefromanyonewhileusingtheATM.

• Donotdisplayyourcash;pocketitandthencountitlaterinthesafetyofyourhomeoroffice.

• Be sure to save your transaction receipts and check them against your statementsregularly.

• PreparedepositsathomeorofficetominimizeyourtimeattheATM.

• MakesureyousafeguardyourPIN.DonotwriteyourPINonyourCardor carry it inyourwalletorpurse.

• AlwayssecureyourCardjustasyouwouldcash,checkandcreditcards.

• If your Card has an embedded chip, keep your Card in a safety envelope to avoidunauthorizedscanning.

• WhenmakingonlinepurchaseswithyourCard,youshouldendtransactionsbyloggingoutofwebsitesinsteadofjustclosingthewebbrowser.

• DonottodiscloseorotherwisemakeyourCardorPINavailabletoothers.

• ImmediatelyreportallcrimestolocallawenforcementandtotheATMoperator.

• IfyourCardorPINislostorstolen,notifyusimmediatelybyemailingus.

INTERNETBANKING

You may perform certain banking, transfer and electronic payment functions using thePlatform Website (including Platform’s mobile application) (collectively, “Internet


Services”).ThePlatformmayinitsdiscretionofferorlimitcertainfunctionsontheInternetServices subject to your agreement with the Platform. From time to time, without priornotice,wemayaddoreliminateInternetServicesorotherwisemodifythetermsorfeaturesofanyInternetService.Whenwemakeanysuchchange,wewillmodify thetermsof thisAgreementasprovidedherein.Youmayaccess InternetServicesbyenteringyourAccessInformation(asdefinedbelow).Themobileapplicationmayrequireyoutocreateamobileunlock code to secure future access through the mobile application. Your username,passphrase and/ormobile unlock code act as your signature to authorize any requestedtransactionsthroughtheInternetServices.

AsdeterminedbyservicesofferedtoyoubythePlatformundertheiragreementwithyou,youcanusetheInternetServicesto,amongotherthings:

• Obtaincurrentaccountbalances

• Obtaintransactioninformation

• Obtainstatements

• Paybillsusingouroptionalbillpayservice(ifavailable)

• Transferfundstootherlike-titledaccountsatotherfinancialinstitutions

• TransferfundsbetweenPlatformaccounts

• Receive fundsor transfer funds toother financial institutionsunder theACHServicesAgreement,ifany

Fortransfertransactions,yourrequestwillbecompletedonlyifyouhavesufficientfundsintheaccountfromwhichyouwishtotransferfundsandtheaccountsarelinkedfortransfercapabilities.Dollarlimitationsmaybesetaccordingtotheaccounttypeand/orthetypeofonline transfer service you are utilizing to transfer funds. These limitations are set forsecurityreasonsandmaynotbedisclosedforthatreason.Transfersmaybedelayedbasedonthetimeof transactionandthetypeof transferserviceyouareutilizingtoprocessthetransfer.

SecurityFeatures

ToaccessInternetServices,werequirethatyouuseawebbrowserwith128-bitencryption.Regardless of whether you use a web browser with security features, we are unable toensurethatthedatatransmittedbyyoutous,orfromustoyou,willnotbeinterceptedbythird parties. To further ensure the security of your account,we encourage you to avoidtransmittingconfidentialinformationthroughemailorotherelectroniccommunications.

Youwill not disclose yourusername(s), passphrase(s) to access thePlatformWebsite, oranyPIN(s)ormobileunlockcode(s)assignedtoyouraccount(s)orotherwiseprovidedby


Platform (collectively, your “Access Information”), to any person other than persons youintendtohavefullauthoritytoactonyourbehalfwithregardtoallofyourInternetServicesandaccounts.YouunderstandthatanyonewhoobtainsyourAccessInformationcanaccessyouraccountsandmayinitiatetransactionsonthoseaccounts.Youwillberesponsibleforalltransactions,electroniccommunications,includingimagetransmissions,emailandotherdataenteredusingtheAccess Information.Anycommunicationsreceivedthroughtheuseof the Access Informationwill be deemed to be sent or authorized by you. You agree toimmediately notify us if you become aware of any loss, theft or unauthorized use of anyAccessInformation,includingyourMobileDevices.Wereservetherighttodenyyouaccessto the Internet Services (or any part thereof) if we believe that any loss, theft orunauthorizeduseofAccessInformationhasoccurred.

YouagreethatuseofyourAccessInformationandanyotherrequiredsecuritytechniqueswillauthenticateyouridentityandverifytheinstructionsyouprovidetous.Youalsoagreethat wemay send notices and other communications about our security techniques andyour Access Information, including designations and confirmations of specific AccessInformation, toyourcurrentaddressand/oremailaddressand/orviaa supportmessageshownonour records.Wemay act upon instructions and information received fromanypersonthatentersyourAccess Information.Youwillnotifyus immediately ifyourAccessInformationiscompromisedorlost.

Illegal,FraudulentorImproperActivity

YouwillnotusethePlatformWebsiteoranyInternetServicesforanyillegal,fraudulentorimproperactivity,includingInternetgambling.Ifwesuspectthatyoumaybeengaginginorhave engaged in a fraudulent, illegal or improper activity, including a violation of thisAgreement, or any termsand conditions relating to thePlatformWebsiteor any InternetService,youraccesstothePlatformWebsiteandanyInternetServicesmaybesuspendedorterminated. You understand that transactions in your accounts may be suspended orterminated if any username, passphrase, Card, Personal IdentificationNumber ("PIN") ormobileunlock codeor otherAccess Information (individually and collectively, an "AccessDevice") associated with your account(s) has been reported lost or stolen or when wereasonablybelievethatthereisunusualorsuspiciousactivityonanyofyouraccounts.Youwill cooperate fully with us to investigate any suspected illegal, fraudulent or improperactivity.

LimitonLiability

Tothefullestextentpermittedbylaw,EvolveBankandourServiceProviderswillnothaveanyliabilityinconnectionwithanyunauthorizedinterceptionoruseofdatarelatingtoyouortheInternetServices;anyinabilitytouseoraccessthePlatformWebsiteforanyreason;anyactionsor transactionsbyan individualwhousesyourusernameandpassphrase;or


any cause over which we do not have direct control, including problems attributable tocomputer hardware or software (including computer viruses), telephone or othercommunications, or Internet service providers.Wewill not have liability for any adverseeffectstoyouraccountcausedbyanySpamBlockprogramsorFireWallsthatmayprohibitelectroniccommunications,and/oraccountinformationaccessthroughtheInternet.

TheInternetServicesaccessiblethroughthePlatformWebsiteareprovided"asis"andwithallfaults,andweherebydisclaim,forthemselvesandforeachotherentityinvolvedintheprovision of the Internet Services, all warranties, either express or implied or statutory,including, but not limited to, any implied warranties of merchantability, fitness for aparticularpurposeandlackofviruses.Innoeventshallwe,ourServiceProviders,ortheirrespective affiliates, be liable for (a) damages caused other than by our own grossnegligence or intentionalmisconduct or (b) indirect, special, incidental, consequential orpunitive damages whatsoever (including, but not limited to, damages for lost profits,disclosureofconfidentialinformation,orlossofprivacy)arisingoutoforinanywayrelatedtotheuseoforinabilitytousethePlatformWebsiteoranyInternetService,evenifwehavebeenadvisedofthepossibilityofsuchdamages.Innoeventshallwebeliableforanyactoromission of any third party (such as, for example, any provider of telecommunicationsservices,Internetaccessorcomputerequipmentorsoftware)oranycircumstancesbeyondourcontrol(suchas,forexample,afire,floodorothernaturaldisaster,actofGod,war,riot,strike, act of civil or military authority, equipment failure, computer virus, or failure orinterruption of electrical, telecommunications or other utility services). The foregoingdisclaimermaynotbeeffectiveunderapplicablestatelaw.

PlatformInstantTransfers–BetweenPlatformAccounts

A.Transfers

Transfers can be made on a one-time basis. One-time transfers are immediate transfersfromalinkedPlatformcheckingaccounttoanactivelinkedPlatformcheckingaccount(s).

B.PlatformInstantTransferService

1.DESCRIPTIONOFSERVICEANDCONSENT

Platform Instant Transfers allows you to send money from your Platform account toanotherPlatformcustomerbyusingarecipient'semailaddressandmobilephonenumberor as otherwise required by the Platform. In order to send or receive Platform Instanttransfers;youmust register through thePlatformWebsite fromyourcomputerormobiledevice. By participating in this Service, you represent and warrant that you have allnecessaryauthorityforanytransfersyoumaketoPlatformaccountsthatyoudonotown.By participating in the Platform Instant Transfer Service, you are representing to us thatyou are the owneror youhave the authority to act onbehalf of the ownerof themobile


phonenumberoremailaddressyouareusingtosendorreceivemessagesregardingmoneytransfers.Inaddition,youareconsentingtothereceiptofemails,automatedtextmessages,and/orsupportmessagesfromPlatformorus,regardingthetransfersandrepresenttousthat you have obtained the consent of the recipients of your intended transfers to thereceipt of such emails, automated text messages, and/or support messages. You willindemnify,defend,andholdharmlessandreleaseEvolveBank,Platformand itsaffiliates,Service Providers, and their employees from and against any claims, actions and otherproceedingsarisingoutoforrelatingtoarecipient'sreceiptofatextmessagepursuanttoyour transfer request. By agreeing to receive textmessages through the Platform InstantTransfersService,youarealsoconsentingtoreceiveafinalconfirmationtextmessageifandwhen you choose to opt out of receiving text messages through the Platform InstantTransfersService.

2.SCHEDULINGTRANSFERS

Once registered, youmaymake one-time transfers at any time to other registered userswhomyouhaveverifiedandwhohaveverifiedyou.Transferswillautomaticallybedebitedfromthesender'saccountanddeposited in therecipient'saccount.Youacknowledgeandagree that payment transferswill be completed using only the email address andmobilephone number you enter even if it identifies a person different from your intendedrecipient.Thenameyouenterwillhelpyouidentifyyourintendedrecipientforreferenceinthedropdownmenuandyourtransactionhistorybutwillnotbeusedtoprocesspayments.Please make sure you accurately enter the recipient's email address and mobile phonenumbersinceyourobligationtopayforthetransferwillnotbeexcusedbyanerrorintheinformationyouenter.

3.FEES

Fees for sending or receiving a transfer under the Platform Instant Transfer Service aredetailed in theTruth in Savings.Pleasenote that yourmobile carriermay chargeyou fortextmessaging.Pleasecheckyourmobileserviceagreementfordetailsonapplicablefees.

4.MOBILECARRIERINFORMATION

Byregisteringamobilephonenumber throughtheenrollmentprocess,youarecertifyingthatyouaretheaccountholderforthemobilephoneaccountorhavetheaccountholder'spermission to register thenumber.Message&data ratesmayapply. In caseofquestions,[email protected].

5.LIMITATIONSANDDOLLARAMOUNTSFORTRANSFERS

PlatformInstantTransfersaresubjecttothefollowinglimitations:


• The dollar amount limits detailed in your agreement with Platform and Platform’sWebsite.

• All transfer limits are subject to temporary reductions to protect the security ofcustomeraccountsand/orthePlatformInstantTransfersystem.

• At our discretion, wemay refuse to process any transaction that exceeds any of theabove limits. In this case, you are responsible for making alternate arrangements orreschedulingthepaymentortransferwithinInternetBanking.

6.CANCELINGPLATFORMINSTANTTRANSFERS

Aone-timeimmediatetransfertoanotherPlatformcustomercannotbecanceledafterithasbeensubmitted.

AUTOMATEDCLEARINGHOUSETRANSACTIONS

By utilizing this service to debit your other bank account(s) and submitting your bankaccountinformation,youcertifythattheaccountbeingdebitedisaUSbasedbankaccountandhasalegalnameonfilewhichmatchesthenamespecifiedonyourPlatformaccount.

Uponsubmissionofthisbankinformation,wemayusebankaccountaggregationtoolstoletyou login to external bank account(s) or send two small trial deposits to your externalaccounttoverifyyouareauthorizedtoaccessandtransactonbehalfofsuchexternalbankaccount(s).

A.BankLoginsandAccountAggregation: Byloggingintoexternalbankaccount(s),youauthorize us to view your bank history and profile, including, but not limited to, youraccount and routing details, login credentials, balance, transaction history, contactinformation,andotherfinancialoridentityrelatedinformationavailableuponloggingintoyouraccountwithsuchexternalfinancialinstitution.Byloggingintoyourexternalaccount,youunderstandthisinformationmaybeusedtotransactonyoubehalfandperformotherservicessubjecttoourprivacypolicy.

We are not responsible for any acts or omissions by the external financial institution orotherproviderofanyaggregatedexternalbankaccount, including,without limitation,anymodification, interruption, or discontinuance of any aggregated external bank account bysuchfinancialinstitution,serviceproviderorPlatformWebsite.

Wearenotresponsibleforerrors,delays,andotherproblemscausedbyorresultingfromthe action or inaction of external financial institutions or PlatformWebsite. Althoughwewilltrytoassistyouinresolvinganysuchproblems,youunderstandthatanysucherrors,delays, or other problems are the responsibility of the relevant financial institution orPlatformWebsite.Anyrightsyoumayhaveagainstanexternalfinancialinstitutionforsucherrors,delays,orotherproblemsaresubjecttothetermsoftheagreementsyouhavewith


such financial institution or Platform, including any time limits duringwhich complaintsmustbemade.

When using the account aggregation services, you have the ability to directly connect toPlatformWebsite.IfyouhaveadisputeorquestionaboutanytransactionsonsuchPlatformWebsiteorservices,youagreetodirectyourquestionstothem.

You agree that we shall not be liable for any costs, fees, losses, or damages of any kindincurredasaresultof:(a)ouraccesstotheaggregatedexternalbankaccounts,or(b)ourretrieval of or inability to retrieve information from the third-party aggregated externalaccountprovideroritswebsites.

B.Micro-Deposits: Iftrialmicro-depositsaresent,youwillseetheoneormoredepositsandthenthedepositsmaybeautomaticallywithdrawnin2–3businessdays.Whenyouseethese twosmalldeposits inyourotheraccount, youmust confirm linking this accountbyenteringtheamountofthetrialdepositstoinitiatetheserviceonthePlatformWebsite.

C. Authorization to Debit and Credit Your External Accounts: You agree that thisservice constitutes an authenticated authorizationof the account link as an accessdevicebetweenthesetwoaccounts,ownedbyyou.Youagreenottosharethisaccessdevicewithotherpeople,andtonotifyusimmediatelyifthisaccessdeviceiscompromisedornolongervalid.

Byutilizing thisservice,youagree toallowPlatformto initiateACHdebitsandcreditsonyourbehalf,foryourconvenience,inanyamountyouauthorize.Platformmayimposelimitson the amounts for riskmanagement purposes which restrict these amounts on a daily,weekly,monthlyorotherperiodicbasis.Platformmayterminatethisserviceortheaccessdeviceatanytimeforanyreason.

Torevokethisauthorization,youmaydosobynotifyingus.Themethodofthisnotificationis to delete the linked account access device fromPlatformWebsite, and notify us of therevocationinwritingbyemailingevolvebank@synapsefi.com.Youagreethattherevocationof authorization is not effective until we have opportunity to receive and act on thenotification. In all cases, Platform will consider the revocation of authorization effectiveuponour receipt and confirmation inwriting to youof said instructions.Your revocationhasnoimpactorapplicabilitytotheincidentalhandlingofACHdebitsandcreditsalreadyinprocess,ornetworkadjustmentstoACHdebitsorcreditsinitiatedpriortoyourrevocationofauthorization.

ELECTRONICFUNDTRANSFERDISCLOSURESTATEMENT

Thefollowingdisclosuresaremadeinaccordancewiththefederallawregardingelectronicpayments, deposits, transfers of funds and other electronic transfers to and from youraccount(s).Theremaybe limitationsonaccountactivity thatrestrictyourability tomake


electronic fund transfers. Any such limits are disclosed in the appropriate agreementsgoverningyouraccount.TheseparateagreementanddisclosurestatementgoverningyouruseoftheCardinitiallywillbeprovidedtoyoueitheratthetimeyouopenanaccountorbymail after you open an account, and it will control if there is any conflict between thatparticularagreementanddisclosurestatementandthisDisclosureStatement.IfyouuseanATMthatisnotoperatedbyusorourfee-freeATMnetwork,youmaybechargedafeebytheoperatorand/ortheautomatedtransfernetwork.

A.Definitions:ElectronicFundTransfer:Anytransferoffunds,otherthanatransactionoriginatedbycheck,draftorsimilarpaperinstrument,thatisinitiatedthroughanelectronicterminal,telephone,computerormagnetictapetoinstructustodebitorcreditanaccount.Electronic Fund Transfers include such electronic transactions as direct deposits orwithdrawalsoffunds,automatedtellermachinetransfers,transfersinitiatedbytelephone,transfers initiated through the Platform Website or Mobile applications, and Cardtransactions.PreauthorizedElectronicFundTransfer:AnElectronicFundTransferthatyouhaveauthorized inadvance to recurat substantially regular intervals; forexample,directdepositsintoorwithdrawaloffundsoutofyouraccount.

B.Your Liability:AuthorizedTransfers:Youare liable forallElectronicFundTransfersthat you authorize, whether directly or indirectly. Your liability may vary depending onwhetheryouhaveapersonalaccountorbusinessaccount.

1.CONSUMERACCOUNTSANDUNAUTHORIZEDTRANSFERS:TellusatonceifyoubelieveyouraccountorPINorAccessInformation(asdefinedbelow)islostorstolenorhasbeenor may be subject to unauthorized Electronic Fund Transfers. Telephone or supportmessageusimmediatelytokeepyourpossiblelossestoaminimum.Youcouldloseallthemoney inyouraccount(s). Ifyoutelluswithintwo(2)businessdaysafter learningof thelossortheftofyourCard,ATMcard,orotheraccountaccessdevice,orafterlearningofanyother unauthorized transfers from your account involving your Card, ATM card, or otheraccountaccessdevice,youcanlosenomorethan$50ifElectronicFundTransfersaremadewithout your permission. For these transactions, if you DO NOT tell us within two (2)businessdaysafterlearningoftheloss,theftorunauthorizeduse,andwecanestablishthatwecouldhavepreventedtheunauthorizedtransfer(s)ifyouhadtoldusintime,youcouldlose asmuch as $500. If you are aCalifornia resident, youwill notbe liable for the $500amount described in the prior sentence for unauthorized Card or ATM transactions;however, if you fail to report an unauthorized use that appears on a periodic statementwithin60daysofourtransmittalofyourperiodicstatement,thenyoumaybeliablefortheamountofeachunauthorizedtransferthatoccursafterthecloseofthe60daysandbeforeyou provide notice to us, unless the delay in notifying us was due to extenuatingcircumstances beyond your reasonable control. Your liability limits for Electronic Fund


Transfers involving unauthorized Card purchases are different from your liability limitsnotedhere.PleaserefertoyouragreementanddisclosurestatementforyourPlatformCardfortheselimits.Also,ifyourperiodicaccountstatementshowsunauthorizedtransfersandyouDONOTtelluswithinsixty(60)daysafterthestatementwasdeliveredtoyou,youmaynot get back anymoney you lose after the sixty (60) dayperiod ifwe canprove thatwecould have prevented the unauthorized transfer(s) if you had told us in time. If anextenuating circumstance (such as extended travel or hospitalization) prevents you frompromptly notifying us of a suspected lost or stolen card or other access device or of anyothersuspectedunauthorizedtransfer(s), thetimeperiodsspecified inthisSectionBmaybeextendedforareasonableperiod.ThisSection1appliestoconsumeraccountsonlyanddoesnotapplytobusiness(i.e.non-consumer)accounts.

2.BUSINESSACCOUNTSANDUNAUTHORIZEDTRANSFERS: TellusatonceifyoubelieveyourbusinessaccountorPINorAccessInformation(asdefinedbelow)islostorstolenorhas been or may be subject to unauthorized Electronic Fund Transfers. Telephone orsupportmessageusimmediatelytokeepyourpossiblelossestoaminimum.Youcouldloseallthemoneyinyouraccount(s).Whileyourlossesmaybelimiteduponyouprovidingusnotice,we cannot guarantee your business account against losses. You should protect allaccess points to your account(s) including your PIN and other Access Information. YouexpresslyagreetoindemnifyusforanylossesassociatedwithunauthorizedactivityofyourbusinessaccountasfurtherdetailedinthisAgreement.

C.OurTelephoneNumberandAddress:Ifyoubelieveyouraccount(s)hasbeenorwillbesubjecttounauthorizedElectronicFundTransfers,callusat+1(901)[email protected].

D.BusinessDaysandHours:MondaythroughFriday,excludingholidays.BusinessHoursmayvarywithoutnotice,butgenerallyare9amthrough5pmPacificTime.

E.AccountAccess:ThetypesofElectronicFundTransfersthatyoumaymakedependuponspecificaccounttype(s)andtheserviceswhichyouobtain,aswellasthespecific typesofElectronic Fund Transfers you have authorized or are available through the PlatformWebsite.

F. Charges:Except as may be provided by a specific agreement with us, there is noadditional charge for making Preauthorized Electronic Fund Transfers. However, eachPreauthorized Electronic Fund Transfer will be subject to the regular account servicecharges,ifany,inaccordancewiththetermsoftherelatedaccount(s)ineffectfromtimetotime. Additionally, Platformmay separately charge for their services in accordance withyouragreementwithPlatform.


G.YourDocumentationofTransfers:a.Receipts:Eachtimeyoumakeatransactionatourautomated tellermachine, you will have the option to obtain a receipt. b. PreauthorizedTransfers: If you have arranged to have direct deposits made to your account, you maycontact thePlatform todetermine if thedeposithasbeenmade. If youhavearranged forregularpaymentsofvaryingamountstobemadefromyouraccount,thepersonyouagreeto pay (including the Platform) should tell you ten (10) days before each payment theamountofthepaymentandwhenitwillbemade.c.PeriodicStatements:YouwillreceiveastatementofyouraccounteachmonthyoumakeanElectronicFundTransfer.Otherwise,youwillreceiveastatementatleastquarterly.YourperiodicstatementwillshowthedetailsofanyElectronicFundTransferyoumadeandthedetailsofanyPreauthorizedTransferstoorfromyouraccountthatyouinstructedustomake.

H.YourRighttoStopPayment:

1. CONSUMER ACCOUNTS AND STOP PAYMENTS: If you have authorized us to makeregular Preauthorized Electronic FundTransfer payments out of your consumer account,you may stop any payment by calling us at +1 (901) 254-8226 or emailing us [email protected]. Youmust notify us in time for us to receive your request atleastthree(3)businessdaysbeforethepaymentisscheduledtobemade.Youmustprovideuswithsufficientinformationtoidentifythepayment,aswellasotherinformationwemayrequest.Ifyoudeliveryourstoppaymentrequestbytelephone,youmustconfirmyourstoppaymentordertousinwritingwithinfourteen(14)daysofyouroralstoppaymentorder.Anoralstoppaymentrequestwillnotbebindingonusafterfourteen(14)daysifyoufailtoprovide the required written confirmation. We also require that you provide us withinfourteen(14)daysofourreceiptofyouroralorwrittenstoppaymentorderacopyofyourwrittennoticetothepayeerevokingthepayee’sauthoritytoelectronicallyobtainpaymentsfromyouraccount.Ifwedonotreceiveacopyofthatnoticefromyouwithinfourteen(14)daysofourreceiptofyouroralorwrittenstoppaymentrequest,yourstoppaymentrequestwill no longer be binding on us. In order to fulfill your stop payment request on anyPreauthorizedElectronicFundTransfer,wemay,inourdiscretion,butarenotrequiredto,stopallpaymentstotheparticularpayee,orwemay,inourdiscretion,notifyyouthatyourstoppaymentrequestcannotbefulfilledotherthanbyclosingyouraccount.Ifyouproperlyrequest us to stop payment and we fail to do so, we will reimburse you for losses ordamagesyousuffer, ifany,causedbyourfailuretostoppaymentasrequested.PleaseseeyouragreementanddisclosurestatementforyourCardfordifferentrequirementsthatmayapplytostoppaymentofanyPreauthorizedElectronicFundTransferinvolvinguseofthosecardsortheaccountnumbersonthosecards.

2.BUSINESSACCOUNTSANDSTOPPAYMENTS:Section1abovedoesnotapplytobusinessaccounts.IfyouhaveauthorizedustomakeregularPreauthorizedElectronicFundTransfer


paymentsoutofyourbusinessaccount,youmaystopanypaymentbycallingusat+1(901)254-8226,oremailingusatevolvebank@synapsefi.com.Youmustnotifyusintimeforustoreceiveyourrequestatleastthree(3)businessdaysbeforethepaymentisscheduledtobemade.Youmustprovideuswithsufficient informationto identify thepayment,aswellasotherinformationwemayrequest.Ifyoudeliveryourstoppaymentrequestbytelephone,youmust confirmyour stoppayment order to us inwritingwithin fourteen (14) days ofyouroralstoppaymentorder.Anoralstoppaymentrequestwillnotbebindingonusafterfourteen(14)daysifyoufailtoprovidetherequiredwrittenconfirmation.Wealsorequirethat youprovideuswithin fourteen (14)days of our receipt of youroral orwritten stoppaymentorderacopyofyourwrittennoticetothepayeerevokingthepayee’sauthoritytoelectronicallyobtainpaymentsfromyouraccount.Ifwedonotreceiveacopyofthatnoticefrom youwithin fourteen (14) days of our receipt of your oral or written stop paymentrequest,yourstoppaymentrequestwillnolongerbebindingonus.Inordertofulfillyourstop payment request on any Preauthorized Electronic Fund Transfer, we may, in ourdiscretion,butarenotrequiredto,stopallpaymentstotheparticularpayee,orwemay,inourdiscretion,notifyyouthatyourstoppaymentrequestcannotbefulfilledotherthanbyclosingyouraccount. Ifyouproperlyrequestus tostoppaymentandwe fail todoso,wewill reimburse you for lossesordamages you suffer, if any, causedbyour failure to stoppayment as requested If youput your stoppayment order inwriting, your stoppaymentorder will be valid for six (6)months unless youwithdraw the stop payment or we thereturn of debit item entry which relates to the stop payment order. Please see youragreement and disclosure statement for your Card for different requirements that mayapplytostoppaymentofanyPreauthorizedElectronicFundTransferinvolvinguseofthosecardsortheaccountnumbersonthosecards.

I.OurFailuretoMakeTransfers:Ifwedonotcompleteatransfertoorfromyouraccountontimeorinthecorrectamountaccordingtoouragreementwithyou,wewillreimburseyouforany lossesordamagesthatyousufferasaresultofourfailuretoactaccordingtoouragreementwithyou.However,therearesomeexceptionswherewewillnotbeliable,suchas,butnotlimitedto,thefollowing:if,throughnofaultofours,otherthanexerciseofour right of set-off, you do not havemoney in your account to cover the transfer; if themoney in your account is being held subject to legal process or other encumbrancerestrictingtransferstoor fromyouraccount; ifwehavereceivednoticeofadisputeastothe rights of parties to the accounts or their creditors or representatives and we haveplacedaholdontheaccountuntilresolutionofthedispute;ifyouhavenotcompliedwithour instructions on how to make a transfer or bill payment; if we have not receivedcomplete,correct,andcurrent instructionssothatwecanmaketherequestedtransferorbill payment; if you do not authorize a transfer or bill payment soon enough for yourpaymenttobereceivedbythepayeebythetimeitisdueoryouscheduleapaymenttobe


madeafteritsduedate;ifyourcomputerhardware,softwareorthePlatformWebsitewasnotworkingproperlyandyouknewaboutthisproblemwhenyouattemptedtoauthorizeatransferorbillpayment;ifwestopthetransferorbillpaymentbecausewehavereasontobelievethatatransactionhasnotbeenproperlyauthenticatedorisfraudulent;ifourfailurewasnotintentionalandresultedfromabonafideerror,notwithstandingourprocedurestoavoidsuchanerror,exceptforactualdamages,which,totheextentpermittedbyapplicablelaw, do not include indirect, incidental, consequential, special, exemplary or punitivedamages,includingattorneys’feesandlostprofits,evenifadvisedofthepossibilityofsuchdamages; or if circumstances beyond our control prevent the transfer despite ourreasonableprecautions.

J. Disclosure of Information to Third Parties:We may disclose information to thirdparties (including, butnot limited to ServiceProviders andPlatform) about your accountand the transfers youmake as described in our privacy policies as amended ormodifiedfromtimetotimefoundathere(https://synapsefi.com/privacy).

K.InCaseofErrorsorQuestionsAboutYourElectronicTransfers:Callusat+1(901)254-8226 or emailing us at [email protected] if you think your statement orreceipt is wrong or if you need more information about a transfer on the statement orreceipt.

1.CONSUMERACCOUNTS: For consumeraccounts,wemusthear fromyouno later thansixty (60) days after we sent you the FIRST statement on which the error or problemappeared.Yourinquirymustinclude:Yourname,email,andaccountnumber(ifany);ANDadescriptionoftheerrororthetransferyouareunsureabout,andasclearlyasyoucan,anexplanationofwhyyoubelievethereisanerrororwhyyouneedmoreinformation;ANDthedollaramountofthesuspectederror.Ifyoutellusorally,wemayrequirethatyousendusyour inquiry inwritingwithin ten(10)businessdays.Wewill investigateyour inquiryandwillcorrectanyerrorpromptly.Wewilltellyoutheresultsofourinvestigationwithinten (10) business days [twenty (20) business days for claims on accounts open less thanthirty (30)calendardays]afterwehear fromyou;however,wemay takeup to forty-five(45)calendardays[ninety(90)calendardaysforclaimsonaccountsopenlessthanthirty(30) calendar days, foreign-initiated transaction claims, and point-of-sale transactionclaims] to investigate your questions. If we need additional time to investigate, we willprovisionally re-credit your accountwithin ten (10) business days [twenty (20) businessdays forclaimsonaccountsopen less than thirty (30)calendardays] for theamountyouthink is inerrorso thatyouwillhave theuseof themoneyduring the time it takesus tocompleteourinvestigation.Ifweaskyoutoputyourinquiryinwriting,anddonotreceiveyourwritteninquirywithinten(10)businessdays,wemaychoosenottoprovisionallyre-credit your account. If we find that there was no error, we will send you a written


explanationwithin three (3)businessdaysafterwe finishour investigation.Youmayaskforcopiesofthedocumentsweused.

2.BUSINESSACCOUNTS:Forbusinessaccounts,wemusthearfromyouimmediatelyuponyoureceivingastatementorotherwiseyoubecomeawareofanerrororproblemoccurred.Whilewewillworkwithyoutoresolvetheseerrorsorproblems,wecannotguaranteeyourbusinessaccountagainstlossesfromsucherrorsorproblems.

SERVICEPROVIDERS

YouunderstandthatwehaveengagedServiceProviderstoperformanumberofservicestoyou under this agreement including, but not limited to, identity verifications, compliancemonitoring,riskmitigation,managingyourtransferinstructionsandotherrelatedservices.EventhoughwehaveengageServiceProviderstoperformallorsomeservicestoyou,suchServiceProvidersarenotliabletoyouunderthisagreement.TheservicesprovidedbytheService Providers may be delayed, interrupted, or disrupted periodically for anindeterminate amount of time due to circumstances beyond the our reasonable control,including,withoutlimitation,anyinterruption,disruption,orfailureintheprovisionoftheservices, whether caused by strikes, power failures, equipment malfunctions, internetdisruption,orotherreasons.InnoeventshallEvolveBankorServiceProvidersbeliableforanyclaimarisingfromorrelatedtotheservicecausedbyorarisingoutofanysuchdelay,interruption,disruption,orsimilarfailure.

FUNDSAVAILABILITYDISCLOSURE

Our policy is to make funds from electronic direct deposits to be available on the samebusinessdaywereceivethedepositorthenextbusinessday.Oncetheyareavailable,youcanwithdrawthefundselectronicallyandwewillusethefundstopayanydebitsyouhaveauthorized. Cash, check and mobile check deposits are not currently available for youraccount.Certainexceptionstoourfundsavailabilitypolicyaredescribedbelow.

BusinessDay.Fordeterminingtheavailabilityofyourdeposits,everydayisabusinessdayexceptSaturdays,Sundays,andfederalholidays.

Cut-OffTime.Generally, ifyoumakeadepositonabusinessdaybefore5p.m.ET(2p.m.PT)wewillconsiderthatdaytobethedaywereceivethedeposit(thedayofthedeposit).Otherwise,wewillconsiderthedeposittobemadeonthenextbusinessday.

LongerDelaysMayApply.Insomecases,wewillnotmakeallofthefundsthatyoudepositavailable to you on the same business day as the day of deposit. Depending on the typeand/ordollaramountofthecheckthatyoudeposit,fundsmaynotbeavailableuntilalaterdayafterthedayofdeposit.


Inaddition,fundsyoudepositelectronicallyorotherwisemaybedelayedforalongerperiodoftimeunderthefollowingcircumstances:

• Webelieveatransferwillbereturnedornothonoredbytheaccountholder..

• Youhaveoverdrawnyouraccountrepeatedlyinthelastsixmonths.

• Youraccounthaspreviouslyreceiveditemreturnsorchargebacks.

• Thereisanemergency,suchasafailureofcommunicationsorcomputerequipment.

ThePlatformwillberesponsibletonotifyyouifwedelayyourabilitytowithdrawfundsforany of these reasons, and we will tell you when the funds will be available. They willgenerallybeavailablenolaterthantheseventhbusinessdayafterthedayofdeposit.

SpecialRulesforNewAccounts.Ifyouareanewcustomer,thefollowingspecialruleswillapplyduringthefirst30daysyouraccountisopen.

• Funds from electronic direct deposits to your account will be available on the samebusinessdaywereceivethedeposit.

Funds fromdebiting an external account ordeposits ofwiremaybemade available on adelayedbasisdependingontheamountofthedepositandsenderoffunds.

TAXPAYERIDENTIFICATIONNUMBERS(BackupWithholdingforConsumerAccounts)

The Internal Revenue Service (IRS) is responsible for ensuring that all persons pay thecorrectamountoffederalincometax.Inordertoaccomplishthistask,theymustmatchtheincome reported by businesses for individuals (salary, interest, dividends, etc.) to theincomeshownonindividualtaxreturns.TaxpayerIdentificationNumbers(forindividuals,theirSocialSecurityNumbers)areusedasthebasis formatchingtheserecords.A federallawrequiresallpayersofinterest(suchasabank)toreportinterestpaidtoindividualsorbusiness by Taxpayer Identification Number. Therefore, you must provide your correctTaxpayer IdentificationNumber tousso thatwemaymeet thesereportingrequirements.ThislawalsostipulatesthatshouldabankorotherpayerofinterestnothaveyourcorrectTaxpayer Identification Number on file, then a percent (28% for consumer accounts) ofinterest,dividendsandotherpaymentsmadetoyoumustbewithheldandforwardedtotheIRS to insure that taxes on this income are paid. This advance payment is known andreferredtobytheIRSas“backupwithholding.”Backupwithholdingisnotanadditionaltax.Rather,theamountoftaxesyounormallywouldowewillbereducedbytheamountoftaxwithheld. If an overpayment of taxes results from backup withholding, a refundmay beobtainedfromtheIRS.


UnlesstheIRShasinstructedustowithholdfromyourinterestanddividendpayments,youcan avoid this backup withholding by providing us with your correct TaxpayerIdentification Number. Additionally, you must certify that the Taxpayer IdentificationNumberyouprovideusiscorrectandthatyouhavenotbeenadvisedbytheIRSthatyouaresubjecttobackupwithholding.TheIRSisempoweredtoimposepenaltiesonyouandusifyourcorrectTaxpayerIdentificationNumberisnotprovided.(Pleasesee“Penalties”laterinthissection.)

HOW BACKUPWITHHOLDINGWORKS Unless you are an exempt recipient (see ExemptRecipient section) you are subject to backup withholding if: You fail to furnish us yourTaxpayer Identification Number, OR the IRS notifies us that you furnished an incorrectTaxpayer Identification Number, OR the IRS notifies us that you are subject to backupwithholding (under Section 3406(a)(1)(C) of the Internal Revenue Code),1 OR for aninterestordividendaccountopenedafterDecember31,1983,youfailtocertifytousthatyouareNOTsubject tobackupwithholding,or fail tocertifyyourTaxpayer IdentificationNumberiscorrect.

HowtoAvoidBackupWithholding:Whenyouopenanaccountwithus,wewillprovideyouwith the necessary forms to complete in order to provide and certify your TaxpayerIdentificationNumber.TOAVOIDBACKUPWITHHOLDING,allyouhavetodoisprovideuswith your correct Taxpayer IdentificationNumber and sign the certification statement tocertifythatthenumberyouareprovidingiscorrectandthatyouarenotsubjecttobackupwithholding.

Taxpayer Identification Number:If you are an individual, your Taxpayer IdentificationNumber is your Social SecurityNumber. If you are not an individual, the number is yourEmployer Identification Number. In all instances, the number you give us should be thenumberoftheowneroftheaccount.

Guidelines for Determining the Proper Identification Number to Provide:SocialSecurityNumbershaveninedigitsseparatedbytwohyphens:i.e.,000-00-0000.

ObtainingaNumber:Ifyoudon’thaveaTaxpayerIdentificationNumberoryoudon’tknowyournumber,obtainFormSS5,ApplicationforaSocialSecurityNumberCard,orFormSS4,Application for Employer Identification Number, at the local office of the Social SecurityAdministration or the Internal Revenue Service and apply for a number.When you get anumber,submitanewformtous.

Exempt Recipients: Payees specifically exempted from backup withholding on ALLpaymentsincludethefollowing:

• Acorporation.

• Afinancialinstitution.


• An organization exempt from tax under Section 501(a), or an individual retirementplan.

• TheUnitedStatesoranyagencyorinstrumentalitythereof.

• AState,theDistrictofColumbia,apossessionoftheUnitedStates,oranysubdivisionorinstrumentalitythereof.

• Aforeigngovernment,apoliticalsubdivisionofaforeigngovernment,oranyagencyorinstrumentalitythereof.

• Aninternationalorganizationoranyagencyorinstrumentalitythereof.

• AdealerinsecuritiesorcommoditiesregisteredintheU.S.orapossessionoftheU.S.

• Arealestateinvestmenttrust.

• AcommontrustfundoperatedbyabankunderSection584(a).

• An exempt charitable remainder trust, or a nonexempt trust described in Section4947(a)(1).

• AnentityregisteredatalltimesundertheInvestmentCompanyActof1940.

• Aforeigncentralbankofissue.

• Payments of dividends and patronage dividends not generally subject to backupwithholdingincludethefollowing:

o PaymentstononresidentalienssubjecttowithholdingunderSection1441.

o PaymentstopartnershipsnotengagedinatradeorbusinessintheU.S.andwhichhaveatleastonenonresidentpartner.

o Paymentsofpatronagedividendswheretheamountreceivedisnotpaidinmoney.

o Paymentsmadebycertainforeignorganizations.

o Payments of interest not generally subject to backup withholding include thefollowing:

o Paymentsofinterestonobligationsissuedbyindividuals.Note:Youmaybesubjecttobackupwithholdingifthisinterestis$600ormoreandispaidinthecourseofthepayer’s trade or business and you have not provided your correct TaxpayerIdentificationNumbertothepayer.

o Payments of tax-exempt interest (including exempt-interest dividends underSection852).

o PaymentsdescribedinSection6059(b)(05)tononresidentaliens.


o Paymentsontax-freecovenantbondsunderSection1451.

o Paymentsmadebycertainforeignorganizations.

o If you are uncertain whether you qualify as an exempt recipient, call youraccountantortheInternalRevenueService.

Toavoidpossiblewithholding,exemptrecipientsshouldcontactusat+1(901)[email protected].

A.PENALTIES..PenaltyforFailuretoFurnishTaxpayerIdentificationNumber.Ifyoufailtofurnishyourtaxpayeridentificationnumbertoapayer,youaresubjecttoapenaltyof$50foreachsuchfailureunlessyourfailureisduetoreasonablecauseandnottowillfulneglect.

B. Failure to Report Certain Dividend and Interest Payments. If you fail to include anyportion of an includible payment for interest, dividends, or patronage dividends in grossincome, such failure will be treated as being due to negligence and will be subject to apenaltyof5%onanyportionofanunderpaymentattributabletothatfailureunlessthereisclearandconvincingevidencetothecontrary.

C. Civil Penalty for False Information With Respect to Withholding. If you make a falsestatementwithnoreasonablebasisthatresultsinnoimpositionofbackupwithholding,youaresubjecttoapenaltyof$500.

D.CriminalPenaltyforFalsifyingInformation.Falsifyingcertificationsoraffirmationsmaysubjectyoutocriminalpenaltiesincludingfinesand/orimprisonment.

IMPORTANT INFORMATION ABOUT YOUR ACCOUNT (Check 21) Substitute ChecksandYourRights

YouraccountdoesnotcurrentlyacceptchecksorsubstitutechecksunderCheck21. Ifweoffertheseservicestoyou,thefollowingisimportantforyoutoreadandunderstand.

Whatisasubstitutecheck?Tomakecheckprocessingfaster,federallawpermitsbankstoreplaceoriginalcheckswith“substitutechecks.”Thesechecksaresimilarinsizetooriginalcheckswithaslightlyreducedimageofthefrontandbackoftheoriginalcheck.Thefrontofasubstitutecheckstates: “This isa legalcopyofyourcheck.Youcanuse it thesamewayyouwouldusetheoriginalcheck.”Youmayuseasubstitutecheckasproofofpaymentjustlike the original check. Some or all of the checks that you receive back from us may besubstitutechecks.Thisnoticedescribesrightsyouhavewhenyoureceivesubstitutechecksfromus.Therights inthisnoticedonotapplytooriginalchecksortoelectronicdebits toyouraccount.However,youhaverightsunderotherlawwithrespecttothosetransactions.

Whataremyrightsregardingsubstitutechecks?Incertaincases,federallawprovidesaspecialprocedure that allowsyou to request a refund for lossesyou suffer if a substitute


check is posted to your account (for example, if you think that we withdrew the wrongamountfromyouraccountorthatwewithdrewmoneyfromyouraccountmorethanoncefor the same check). The losses you may attempt to recover under this procedure mayincludetheamountthatwaswithdrawnfromyouraccountandfeesthatwerechargedasaresult of the withdrawal (for example, NSF fees). The amount of your refund under thisprocedure is limited to the amount of your loss or the amount of the substitute check,whichever is less. You also are entitled to interest on the amount of your refund if youraccount is an interest-bearing account. If your loss exceeds the amount of the substitutecheck, you may be able to recover additional amounts under other law. If you use thisprocedure,youmayreceivearefundofupto$2,500ortheamountofthesubstitutecheck,whicheverisless,(plusinterestifyouraccountearnsinterest)within10businessdaysafterwe received your claim and the remainder of your refund (plus interest if your accountearns interest) not later than 45 calendar days after we received your claim. We mayreversetherefund(includinganyinterestontherefund)ifwelaterareabletodemonstratethatthesubstitutecheckwascorrectlypostedtoyouraccount.

HowdoImakeaclaimforarefund?Ifyoubelievethatyouhavesufferedalossrelatingtoasubstitutecheckthatyoureceivedandthatwaspostedtoyouraccount,pleaseemailusatevolvebank@synapsefi.com.Youmustcontactuswithin40calendardaysofthedatethatwemailed(orotherwisedeliveredbyameanstowhichyouagreed)thesubstitutecheckinquestion or the account statement showing that the substitute checkwas posted to youraccount,whicheverislater.Wewillextendthistimeperiodifyouwerenotabletomakeatimely claim because of extraordinary circumstances. Your claim must include: (1) Adescriptionofwhyyouhavesufferedaloss(forexample,youthinktheamountwithdrawnwas incorrect); (2)Anestimateof theamountofyour loss;(3)Anexplanationofwhythesubstitutecheckyoureceived is insufficient toconfirmthatyousuffereda loss;and(4)Acopyofthesubstitutecheckorthefollowinginformationtohelpusidentifythesubstitutecheck: the check number, the name of the person towhom youwrote the check and theamountofthecheck.

SubstituteW‐9‐ TaxpayerIdentificationNumberCertification

ByagreeingtoEvolveBank’sDepositAgreement,Icertifyunderpenaltyofperjurythat:

1. TheTaxpayerIdentificationNumberorSocialSecurityNumberIprovidediscorrect.

2. Iamnotsubjecttobackupwithholding.

3. IamaU.S.person.

Certifications


1. I authorize EvolveBank to obtain, exchange and update information on each accountowner, including credit reports and information from federal and state agencies (e.g.InternalRevenueService).

2. Onlyoneindividualislistedbelowasanowner.Iftheownerdies,ownershippassedaspartoftheindividualowner’sestate.

3. I authenticate and verify my social security number and agree to the taxpayeridentificationnumbercertificationabove.

4. I have completed an online application to open an account at Evolve Bank. Theinformation I provided is accurate. I have received and reviewed all agreements anddisclosureslistedabove,andIunderstandthattheaccount(s)willbegovernedbythem,asamendedfromtimetotime.

Bysubmittingmyapplication,Iagreeandacknowledgetheabovecertifications.

Evolve ~ Deposit Agreement (V3)... · 2017. 8. 31. · Evolve Deposit Agreement, 9.9.2017 2 of 46...

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Transcript of Evolve ~ Deposit Agreement (V3)... · 2017. 8. 31. · Evolve Deposit Agreement, 9.9.2017 2 of 46...