Everything you need to know about being a Yammer Admin: A

webinar by Xelleration

Xelleration, a Microsoft gold Partner, was founded in 2000 and specializes in: Enterprise Social: Yammer, social media marketing, IT Consulting, SharePoint, Office 365, and Windows Azure.

What are Group Admins?Group Admins can:

Configure the group’s image, name and description

Add or remove members and admins from the group

Make Group announcements that will be delivered to all group

members

Mark Notes and Files as “Official,” locking the content from any

future changes

Toggle the privacy of the group which affects who can view

content within the group

Control how members can join your group (admin approval)

What are Network Admins?

Network Admins can:

Configure network settings, features, and

applications

Set network design, including logo and color

scheme

Create Usage Policy and require all users to accept

it

Configure defaults for users who sign on in the

future

Configure user profile fields

Invite anyone, including outside guests

See all unlisted Groups

Delete any message

Post Announcements

Grant and revoke Network Admin privileges

Remove or block any user

What are Verified Admins?

Verified Admins can do everything that Network Admin can and more:

Manage user account activity

Bulk update users

Perform Integrations (SharePoint, AD Sync, SSO, etc.)

Monitor keywords

Set data retention policy

Export data

Read messages in any Private Group

Configure security settings

Setting up your network

Admin > Design and Configuration > Configuration

Basics

Customize message Prompts displayed in the Publisher

Email Settings

Specify the default settings for email notifications & message delivery

User Management

Deactivate the user

Permanently remove the user & keep messages

Permanently remove this user and messages

Keyword monitoring

Only verified admins can monitor keywords

Setting up your network

Enabled Features

Enable or disable file and image attachments (each file is limited to 5GB)

Network Admins can delete any File, and Group Admins can delete Files posted

to the groups they administrate.

Enable or disable a users’ ability to add 3rd party applications.

Yammer’s Email a File allows users to share a file or Yammer note internally &

externally.

Export Data & Data Retention:

Comprehensive Data Export

Data Export API

Simplified One-Time Exports

Data Retention: Hard or Soft Delete

Analytics Dashboard Demo

Any user can view aggregate statistics about their network

Found under Admin > Content & Security > Analytics

Finding & Resolving Pain Points

Look for steady growth vs growth spurts – a spike can be due to an engagement activity. The more you

track the activities that cause spikes, you can repeat them to grow your network

Get your top management on board

Make Yammer a knowledge resource

Develop Yammer into a necessary place to go to complete a project or talk with the rest of the team

Find active groups and try to replicate what works to improve struggling groups

Remember, try to avoid from deleting anything unless it’s clearly against your usage policy

Encourage taking meeting minutes through Yammer and invite others to collaborate on the note

Announcements

Only Admins can make announcements

Users will receive an email when there’s an

announcement

Group Best Practices

Create a group structure that follows your overall strategy

Create “verified” groups but also encourage other group creation

Assign executive sponsorship and at least 1 community manager per group

to moderate and encourage group participation

Try not to over moderate – let natural growth happen

Integrations

SharePoint (Yammer embedded feeds)

Directory Sync

Single Sign-On

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THANK YOU!