Everything they do can and will be used in favor of them.
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Everything they do can and will be used in favor of them Use your customer insights to service them better 2014 © Humix, all rights reserved 1
Transcript of Everything they do can and will be used in favor of them.
2014 © Humix, all rights reserved 1
Everything they do can and will be used in favor of them
Use your customer insights to service them better
2014 © Humix, all rights reserved 2
Online vs Offline shoppers
Products that fit their needs
A good buy
Compare the options
Price isn’t the only important factor
Easy access to multiple shops
Trust to pay before receiving the product
No sales person
Bigger amount of choices