Everything Marketers Need to Know About Generation Z

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Everything Marketers Need to Know About Generation Z New data on Gen Z attitudes on media consumption, travel, financial services, health care, retail and more By Vision Critical With research by Maru/VCR&C Learn the differences between Millennials and Generation Z (Turn to page 31)

Transcript of Everything Marketers Need to Know About Generation Z

Page 1: Everything Marketers Need to Know About Generation Z

Everything Marketers Need to Know About Generation ZNew data on Gen Z attitudes on media consumption, travel, financial services, health care, retail and more

By Vision CriticalWith research by Maru/VCR&C

Learn the differences between Millennials and Generation Z

(Turn to page 31)

Page 2: Everything Marketers Need to Know About Generation Z

Generation Z, the cohort born after 1995, is sneaking up fast on the consumer marketplace.

While they’re still mostly kids and teens, Generation Z’s eldest members are now 21 years of age and already stepping into the spotlight.

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In the U.S. alone, there are roughly

65 millionGen Zers

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Their direct global purchasing power currently stands at

—a number that will quadruple by 2018

$44 billion

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But as Generation Z enters its prime,

many companies have yet to prepare for

this cohort’s arrival.

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The impact of Millennials on every industry is why Vision Critical, in partnership with the insights consultancy MARU/VCR&C, embarked on a project to speak directly to Generation Z.

The resulting report, The Everything Guide to Generation Z, is comprehensive and full of surprises. It will help marketers engage Generation Z now and in the future.

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Here’s a look at the report’s top findings.

DOWNLOAD THE FULL REPORT FOR DETAILS

Page 8: Everything Marketers Need to Know About Generation Z

They feel #blessed

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88% OF #GENZ ARE OPTIMISTIC ABOUT THEIR FUTURE

We asked: Are you

optimistic about the

following?

My own personal

future

The future of my children

The U.S economy

The world economy

The environment 58%52% 60% 54%

86% 74%88% 78%

64% 54%66% 58%

55% 46%50% 43%

54% 36%46% 32%

Gen Z BoomersGen XMillennials

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They’re impatient techies

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Job automation

Internet ofthings

Wearable technology

Self-driving cars

Artificial intelligence

21%20% 9% 4%

30% 18%36% 5%

28% 12%31% 7%

28% 10%19% 8%

25% 10%19% 8%

We asked: Are you very

excitedabout the

following?

Gen Z BoomersGen XMillennials

36% OF #GENZ ARE EXCITED ABOUT THE INTERNET OF THINGS

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They don’t remember a

world before

Netflix or Spotify

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We asked: What do you

subscribe to?

Pandora

Netflix

Spotify

Cable TV

AmazonPrime

Satellite TV

55%44% 35% 14%

68%

35%

38%

17%

71%

26%

24%

2%

62% 58%58% 49%

49% 35%37% 25%

36% 20%27% 32%

Gen Z BoomersGen XMillennials

71% OF #GENZ ARE SUBSCRIBED TO NETFLIX; 26% ARE SUBSCRIBED TO SPOTIFY

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They think ads are lame

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We asked: What do you think of ads?

42% 35%

77% 65%80%77%

61% 66%77%67%

53%42%

68% 69%75%69%

Appreciate when ads are

done well

Actively tune out ads

Seek out ads before buying

something

Ads are disruptive

Gen Z BoomersGen XMillennials

69% OF #GENZ THINK ADS ARE DISRUPTIVE

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They are price-conscious foodies

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Price and promotions

Nutritional content

Ingredient listing

Dietary restrictions

Fair trade, organic,

sustainable

Where manufactured

We asked: What

information do you look

for from food labels?

89%73% 87% 82%

80%67% 79% 79%

78%60% 77% 79%

54%39%

55%39% 38% 34%

51% 42%

48%37% 50% 53%

Gen Z BoomersGen XMillennials

67% OF #GENZ CONSIDER THE NUTRITIONAL CONTENT OF THEIR FOOD

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They’re not worried about money

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Cover monthly expenses

Save money for a rainy day

Pay off loans

Retire one day

Buy whatever I want

(within reason)

Own a house

We asked: Are you

confident you’ll be able to...

57% 85%

72% 82%

84% 87%

57% 64%

93%92%

73% 75%87%84%

85%84%

77%83%

74%79%

85%89% 75% 83%

Gen Z BoomersGen XMillennials

89% OF #GENZ ARE CONFIDENT THEY’LL BE ABLE TO OWN A HOUSE SOMEDAY—MORE THAN ANY OTHER GENERATION

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They don’t

mind banks

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We asked: How much do

you trust financial services

companies and financal institutions?

53% 62%

28% 22%

12% 10%

24%22%

24%13%

47%60%

7% 6%5%5%

Not very trusting

Very trusting

Somewhattrusting

Not at alltrusting

Gen Z BoomersGen XMillennials

60% OF #GENZ ARE ‘SOMEWHAT TRUSTING’ OF FINANCIAL INSTITUTIONS; 13% ARE ‘VERY TRUSTING’

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They look to

their #squad

for health info

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We asked: When it comes

to health and nutrition, where do

you get your information?

Websites, blogs

News on TV (online or

offline)

Google searches

Doctor, Nurse, Pharmacist

Family and friends

44% 30%32% 17%

31% 29%25% 37%

58% 50%50% 33%

46%44% 51% 71%

47% 37%66% 32%

Gen Z BoomersGen XMillennials

66% OF #GENZ TURN TO FAMILY AND FRIENDS FOR NUTRITION AND HEALTH INFO

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They don’t want to buy it

unless it looks

good...and it’s

useful

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We asked: How import-ant is it that

products are...

Aligned with my beliefs

High quality

Fashionable designs

Classic designs

Functional

Goodlooking

66% 68%

93% 99%94%91%

71%70%

90% 97%93%90%

51% 35%65%67%

64% 63%66%62%

90% 82%90%93%

Gen Z BoomersGen XMillennials

93% OF #GENZ LOOK FOR PRODUCTS THAT LOOK GOOD; 91% LOOK FOR FUNCTIONAL GOODS

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They’re not

down for Airbnb

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41%34% 23% 30%

83%

24%

79%

7%

86%

12%

68%

-%

52% 37%52% 45%

33% 38%28% 39%

31% 21%27% 16%

Motels

Camping

Hotels

Vacationrental

With family & friends

Airbnb

We asked: Where do you

prefer to stay?

Gen Z BoomersGen XMillennials

Gen Z BoomersGen XMillennials

86% OF #GENZ PREFER TO STAY IN HOTELS; ONLY 12% PREFER AIRBNB

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They don’t

really care

about work-

life balance

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We asked: When it

comes to your ideal job,

what matters to you most?

26%32% 20% 30%

54%

25%

52%

37%

65%

19%

49%

38%

47% 36%38% 39%

37% 35%27% 29%

17% 18%23% 12%

Salary

Work–life balance

Having impact

Medical benefits

Making a difference

Job security

Gen Z BoomersGen XMillennials

WHILE WORK-LIFE BALANCE MATTERS TO 47% OF #MILLENNIALS, ONLY 38% OF #GENZ CARE ABOUT IT

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They’re not

‘Millennials

on steroids’

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1980–1995 1995–present

Net Generation, Me Generation

iGen, Millennials on Steroids, Snapchat Generation

Lena Dunham, Kanye,

Michael Phelps

Katniss Everdeen, Pewdie Pie, Katie Ledecky

That they’re entitled and need constant feedback

and coddling

That they learned to swipe (a screen) before they learned to speak

80 million 65 million

$600 billion

$44 billion (that’s the total from an average allowance of $16.90 a week)

14.8hours

13.2hours

12 seconds 8 seconds

Choice overload Phone separation anxiety

Yes—86% agree

Yes—88% agree

Kinda—28% are in favor

Not really—only 18% are in favor

Google searches

Advice from family and friends

Not really—37% purchased something over

mobile in the last six months

Yes—53% purchased something over mobile in the last six months

Yes—63% prefer

organic products

Somewhat—only 47% prefer organic products

47% say it’s important

Only 38% say it’s important

Somewhat—54% prioritize salary

Definitely—65% prioritize salary

Moving up the ladder, bringing in the vote,

waiting for Boomers to leave them a $30-trillion

collective inheritance

Ready to conquer the world—provided there’s high-speed connectivity

Millennials Generation Zvs.

Appeared

Nicknames

Role models

Stereotype

they’re sick of hearing

TO SEE MORE OF THIS INFOGRAPHIC WITH MORE STATS, GO TO WWW.VISIONCRITICAL.COM/RESOURCES

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Not really—37% purchased something over

mobile in the last six months

Yes—53% purchased something over mobile in the last six months

Yes—63%prefer

organicproducts

Somewhat—only 47%prefer organic products

Somewhat— 54% prioritize

salary

Definitely— 65% prioritize salary

Moving up the ladder, bringing in the vote,

waiting for Boomers to leave them a $30-trillion

collective inheritance

Ready to conquer the world—provided there’s high-speed connectivity

80 million 65 million

$600 billion

$44 billion (that’s the total from an average allowance of $16.90 a week)

14.8hours

13.2hours

12 seconds 8 seconds

Choice overload Phone separation anxiety

Yes—86% agree

Yes—88% agree

Kinda—28% are in favor

Not really—only 18% are in favor

Google searches

Advice from family and friends

Not really—37% purchased something over

mobile in the last six months

Yes—53% purchased something over mobile in the last six months

Yes—63% prefer

organic products

Somewhat—only 47% prefer organic products

47% say it’s important

Only 38% say it’s important

Somewhat—54% prioritize salary

Definitely—65% prioritize salary

Moving up the ladder, bringing in the vote,

waiting for Boomers to leave them a $30-trillion

collective inheritance

Ready to conquer the world—provided there’s high-speed connectivity

Millennials Generation Zvs.

A threat to retailers?

A threat to CPG?

On the money train

Prospects

Millennials Generation Zvs.

TO SEE MORE OF THIS INFOGRAPHIC WITH MORE STATS, GO TO WWW.VISIONCRITICAL.COM/RESOURCES

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Though they’re following in the footsteps of Millennials before them, Generation Z is a distinct and unique cohort with its own set of values, concerns and behaviors.