Setting the SceneSetting the SceneDave Bakker, President Europe

Let’s celebrate together

95

AIR TRAVEL GROWTH REMAINS VERY

ROBUST

INDUSTRY PROFITS IMPROVING

REGIONS IMPROVING AT DIFFERENT RATES

AIRLINE SHARE PRIZES IMPACTED

DIVERGENCE IN GDP GROWTH TRENDS

Source: FG Innovata

EUROPEAN CAPACITY GROWTH

2005 - 2014

Source: FG Innovata

EUROPE FINANCIALS

ONLY 163 AIRPORTS OVER 1M SEAT

Source: FG Innovata

Passenger experience

Distribution

Taking control of the tripTaking control of the trip

Staying connected

WEDNESDAY 29 OCTOBER - AGENDA

09.00 - 10.00 Welcome coffee

10.00 – 10.20 Welcome and opening Dave Bakker – President, Europe, SITA

10.20 – 10.40 Future insight. Latest trendsNigel Pickford - Director, Market Insight, SITA

10.40 – 11.00 European Airlines into the futureAthar Husain Khan - Chief Executive Officer, AEA

11.00 – 12.30 Panel 1 – Smart travelers of the Future Moderator: Nigel Pickford - Director, Market Insight, SITA

Panelists

13.15 – 14.00 Press demo tour (Russian press)

14.00 – 15.30 Panel 2 – Tomorrow’s airport experience. On departure. On arrival.Moderator: Catherine Mayer - Vice President Airports, SITA

Panelists

Robert O’Meara - Director, Media & Communications, ACI

Europe

Thomas Schnalke - Managing Director, Düsseldorf Airport

Albert Van Veen – CIO, Schiphol Group

Ilario Busoni – Security Manager, Aeroporti di Roma

15.30 – 16.00 Coffee break

12

Panelists

David Bulman - Director of IT, Virgin Atlantic

Dmitry Chuyko – CEO, S7 Travel Retail

Andrew O'Connor - Portfolio Director Airports, SITA

12.30 – 14.00 Lunch

15.30 – 16.00 Coffee break16.00 – 17.30 Panel 3 – Technology and Innovation. The aviation of the FutureModerator: Paul Boyle - Portfolio Director SITA

Panelists

Ian Dawkins - CEO, OnAir

Lena Erneling Albers - Manager On Ground Products, SAS

Andrey Gorbunov - Adviser to Rector’s Office MSTU CA

(Moscow State Technical University of Civil Aviation)

David van Hoytema - CFO, FastTrack Company

17.30 – 17.45 Wrap up

19.00 Departure to Gala Dinner19.20 – 20.00 Navigation on Canals20.00 – 22.30 Dinner at Maritime Museum

THURSDAY 30 OCTOBER - AGENDA

09.00 - 10.00 Press briefing

09.30 – 11.30 Russian Session (in Russian language)

10.00 – 11.30 Insight Sessions

What’s New for Airlines

What’s New for Airports

What’s New for Aircraft

11.30 – 14.00 Buffet lunch

13

11.30 – 14.00 Buffet lunch

11.30 – Special Ruffle – “What was new at Insight Sessions?”

Departures to Schiphol Airport tours12.00 – 13.30

13.30 – 15.00

15.00 Departures

INSIGHT SESSIONS DAY 2Timing: 10.00 to 11.30 am. Congress Center

Session 1 – What’s new for Airlines

At a time when airlines are faced with increasing profitability challenges, they want to ensure that their IT resources are invested in areas that not

only transform their business and passenger operations, but also improve the bottom line. We will share some of SITA’s innovations to address

airline needs in the areas of:

Maximizing Operational Efficiency - through improved intelligence, employee productivity, automated processes and efficient passenger handling.

Optimizing the Passenger Experience - delivering the best possible experience for each passenger in line with airline’s brand and service goals.

Maximizing Wallet Share - deriving maximum revenue from each customer.

Session 2 – What’s new for Airports

Modern airports are looking for new technologies that will expand the airport capacity and enable more effective and economical use, however on the

other hand will also support a better passenger experience when passing through the airport. This session provides an update on SITA's solutions

that will help airports in meeting these objectives and generating new revenue from non-aeronautical services.

Opening including ATI Trends Update - Highlights from the Airport IT surveys and Baggage report

Welcome to the Future - Robot Parking and its first experiences from Dusseldorf Airport

What about a Single Token? - Biometrics and the future concepts of the Passenger processing, NFC, iBeacons

AirportConnect - your truly common-use platform - Update in regards of the self-service support

14

AirportConnect - your truly common-use platform - Update in regards of the self-service support

ICT enabling airport transformationSupporting non-aeronautical revenue: SITA Media Station, CrewTablet, Airport Master Systems Integration - For airports expanding or refreshing: we

deploy all ICT infrastructure, we can integrate the solutions with managed service.

LTE: Enables the ability to deliver mission critical services through a high coverage and reliable network.

Session 3 – What’s New for Aircraft

More and more these days the automation of the aircraft process is an ‘essential to have’ rather than a ‘nice to have’. The addition of new ‘connected

aircraft’ to the existing operation requires changes, which when implemented including the existing fleet has the ability to generate significant savings

and operational improvements. Using case studies and demonstrations of the various elements, we will show you how we have helped customers,

starting with the process review through building the internal business case to support the change through the delivery of the solution to realize the

benefits associated with an integrated aircraft centric ecosystem.

Maximizing Operational Efficiency - through aircraft centric solution design, automated processes and flight / cabin crew inclusion.

Gatelink, Aircraft Hub, ATC Messaging (Air Traffic Control Messaging). Generation Messaging for Aircraft Health Monitoring.

Delivering tangible cost savings – by conducting honest process reviews, implementing the business change and following new process, tangible

benefits are realized.

See the system components – We will bring the solution applications to demonstrate.

THANK YOU TO OUR SPONSORS

15

SUPPORTED BY

SOCIAL @ Europe ICT Forum

• Twitter – www.twitter.com/sitaonline• @sitaonline

• #SITAForum

LinkedIn• Corporate page

• Air Transport Information Technology Group• Air Transport Information Technology Group

Slideshare – www.slideshare.net/sitaonline• Speaker presentations

Facebook – www.facebook.com/sitaonline• Event

• Posts on corporate page

16

Join the discussions, share your views and share our content

Thank youThank you