EU Service Directive SAP City of Bielefeld
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7/17/2019 EU Service Directive SAP City of Bielefeld http://slidepdf.com/reader/full/eu-service-directive-sap-city-of-bielefeld 1/1 Contacts: News Brief: New SAP Solution Will Help German City Attract New Businesses and Reduce Bureaucracy BIELEFELD, Germany, Nov. 3, 2008 SAP AG (NYSE: SAP) today announced that it will work together with the City of Bielefeld, Germany, to plan and develop a software solution that implements the EU Services Directive and can reduce the bureaucracy associated with setting up new businesses in the city. With this new solution, entrepreneurs will have one point of contact that can provide advice and guidance on all of the filings required by various city government offices. The SAP solution automates the entire application filing process and enables the electronic submission of all forms. With this project, Bielefeld will have one of the most modern e-Government systems in Germany. The solution is based on the integrated SAP NetWeaver® technology platform and SAP Business Suite, which includes SAP® Customer Relationship Management (SAP CRM) as a core application. The key feature of the SAP solution is a Web portal which eases the new business application process. The multi-lingual portal explains all relevant administrative processes and allows the user to communicate with one single contact-person via the Internet, telephone, e-mail, or mail. Depending on the applicant’s individual circumstances, the system automatically determines the paperwork to be filed and identifies all of the relevant data fields to be completed. The applicant will also be able to upload additional documents directly into the system and pay filing fees online as well as view the application status. Once a contract is complete, the SAP solution automatically generates subsequent tasks for all departments involved and automatically notifies the applicant and the single point of contact. The automation provided by SAP can reduce bureaucracy not only for citizens but may allow the City of Bielefeld’s employees to focus on customer service rather than paperwork. “The implementation of the EU Services Directive is a chance to modernize our administrative processes and attract more businesses from all over Europe,” said Bernd Landgraf, IT Director for the City of Bielefeld. “IT can help us focus more on our citizens and improve services for city businesses. We are excited to work together with SAP, a company that really understands the requirements of the EU Services Directive and able to effectively integrate those requirements into its software solutions.” “The SAP solution for the implementation of the EU Services Directive, is part of SAP’s e-government strategy and is also deeply rooted in SAP’s roadmap for creating service-oriented government,“ explains Ralph-Peter Rembor, head of SAP Germany’s Public Sector business unit. “We are looking forward to working with the City of Bielefeld, a pioneer customer that understands that promoting business development is a core mission for local governments, and has therefore designed its IT projects with this goal in mind.” # # # Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and s imilar expressions as they relate to SAP are intended to identify such forward-looking st atements. SAP undertakes n o obligation to publicly update or revise any forward-looking statements. All forward-looking statements are s ubject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with t he U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates. Copyright © 2008 SAP AG. All rights r eserved. SAP, R/3, mySAP, mySAP.com, xApps, xApp, SAP NetWeaver and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document s erve informational purposes only. National product spec ifications may vary. For customers interested in learning more about SAP products: Global Customer Center: +49 180 534-34-24 United States Only: 1 (800) 872-1SAP (1-800-872-1727)
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Transcript of EU Service Directive SAP City of Bielefeld
7/17/2019 EU Service Directive SAP City of Bielefeld
http://slidepdf.com/reader/full/eu-service-directive-sap-city-of-bielefeld 1/1
Contacts:
News Brief:New SAP Solution Will Help German City
Attract New Businesses and Reduce Bureaucracy
BIELEFELD, Germany, Nov. 3, 2008
SAP AG (NYSE: SAP) today announced that it will work together with the City of Bielefeld, Germany,to plan and develop a software solution that implements the EU Services Directive and can reducethe bureaucracy associated with setting up new businesses in the city. With this new solution,entrepreneurs will have one point of contact that can provide advice and guidance on all of the filingsrequired by various city government offices. The SAP solution automates the entire application filingprocess and enables the electronic submission of all forms. With this project, Bielefeld will have one of the most modern e-Government systems in Germany.
The solution is based on the integrated SAP NetWeaver® technology platform and SAP BusinessSuite, which includes SAP® Customer Relationship Management (SAP CRM) as a core application.
The key feature of the SAP solution is a Web portal which eases the new business applicationprocess. The multi-lingual portal explains all relevant administrative processes and allows the user tocommunicate with one single contact-person via the Internet, telephone, e-mail, or mail. Dependingon the applicant’s individual circumstances, the system automatically determines the paperwork to befiled and identifies all of the relevant data fields to be completed. The applicant will also be able toupload additional documents directly into the system and pay filing fees online as well as view theapplication status. Once a contract is complete, the SAP solution automatically generates subsequenttasks for all departments involved and automatically notifies the applicant and the single point of contact. The automation provided by SAP can reduce bureaucracy not only for citizens but may allowthe City of Bielefeld’s employees to focus on customer service rather than paperwork.
“The implementation of the EU Services Directive is a chance to modernize our administrativeprocesses and attract more businesses from all over Europe,” said Bernd Landgraf, IT Director for theCity of Bielefeld. “IT can help us focus more on our citizens and improve services for city businesses.
We are excited to work together with SAP, a company that really understands the requirements of theEU Services Directive and able to effectively integrate those requirements into its software solutions.”
“The SAP solution for the implementation of the EU Services Directive, is part of SAP’s e-governmentstrategy and is also deeply rooted in SAP’s roadmap for creating service-oriented government,“explains Ralph-Peter Rembor, head of SAP Germany’s Public Sector business unit. “We are lookingforward to working with the City of Bielefeld, a pioneer customer that understands that promotingbusiness development is a core mission for local governments, and has therefore designed its ITprojects with this goal in mind.”
# # #
Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private SecuritiesLitigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,”“should” and “will” and s imilar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes noobligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks anduncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP's future financial results are
discussed more fully in SAP's filings with t he U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report onForm 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
Copyright © 2008 SAP AG. All rights r eserved.SAP, R/3, mySAP, mySAP.com, xApps, xApp, SAP NetWeaver and other SAP products and services mentioned herein aswell as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countriesall over the world. All other product and service names mentioned are the trademarks of their respective companies. Datacontained in this document serve informational purposes only. National product spec ifications may vary.
For customers interested in learning more about SAP products:Global Customer Center: +49 180 534-34-24
United States Only: 1 (800) 872-1SAP (1-800-872-1727)
