EU service directive implementation

2
Portal Application management © SAP 2007 / Page 1 Process I Fill in survey Fill in survey Display process Display process Process composition Fill in PDF form Fill in PDF form Submit application Submit application Check application Check application Reject application Reject application Enhance application Enhance application Accept application Accept application Address validation Data mapping SPC notification SPC notification SP notification SP notification SPC notification SPC notification SP notification SP notification Document storage Signature Document storage Signature Registration SP Document storage service provider (SP) single point of contact (SPC) Application store

description

EU service directive

Transcript of EU service directive implementation

Portal

Application management

© SAP 2007 / Page 1

Process I

Fill insurveyFill in

surveyDisplayprocessDisplayprocess

Process compositionProcess composition

Fill inPDF form

Fill inPDF form

Submitapplication

Submitapplication

Checkapplication

Checkapplication

Rejectapplication

Rejectapplication

Enhanceapplication

Enhanceapplication

Acceptapplication

Acceptapplication

Address validation Data mappingData mapping

SPCnotification

SPCnotification

SPnotification

SPnotification

SPCnotification

SPCnotification

SPnotification

SPnotification

Document storage

Signature

Document storage

SignatureRegistration SP

Document storage

service provider (SP)single point of contact (SPC)

Application storeApplication store

© SAP 2007 / Page 2

Process II

Portal

Administrationnotification

Administrationnotification

SPCnotification

SPCnotification

SP notificationSP notification

Document storage Document storage

Signature

Case management

Create case +activities

Create case +activities

Process case +activities

Process case +activities

Checkapplication

part

Checkapplication

part

Accept/Rejectapplication

part

Accept/Rejectapplication

part

Process case +activities

Process case +activities Close caseClose case

Sequence controlSequence control