Issue 15 - Summer 2016

AAllssoo iinnssiiddee::• Man on a Mission! • Lecturer Interview • End Assessments • Master Plumbers

Produced by the Chartered Institute of Plumbing and Heating Engineering

Education & Training Matters for Plumbing Lecturers The key to your success

The Chartered Institute of Plumbing and Heating Engineering (CIPHE) has ane-learning website, specifically for its members. The site is packed with learningmodules, demonstration videos, literature and technical information.

There are currently 237 modules to choose from and more material will be addedto the site on a regular basis. Leading manufacturers have contributed modules,which cover a wide range of topics, including renewables. Members in businesswho want to get to grips with IT can access learning packages covering spread-sheets, word processing, presentations and Microsoft Windows.

Institute members are encouraged to undertake professional development toensure they keep abreast of new technology and changes in the industry. Eachmodule displays the time it takes to complete, so it’s easy to fit in with the timeavailable, plus the majority of modules are free of charge.

To view the e-PD website please visit www.ciphepd.org.uk

e-learning opportunities

CONTENTS

CONTENTS

ETM Summer 2016 3

Issue 15 - Summer 2016

AAllssoo iinnssiiddee::• Man on a Mission! • Lecturer Interview • End Assessments • Master Plumbers

Produced by the Chartered Institute of Plumbing and Heating Engineering

Education & Training Matters for Plumbing Lecturers The key to your success

EditorCarol Cannavan

carol@aspire-editorial.co.uk

PrintersEvonprint, West Sussex BN5 9XE

General EnquiriesCIPHE, 64 Station Lane,

Hornchurch, Essex RM12 6NB.www.ciphe.org.uk

Tel: 01708 472791

All material published in ETM is copyrightand unauthorised reproduction is forbidden.

No reproduction allowed withoutprior permission.

DISCLAIMERETM is published by the Chartered Institute of Plumbing andHeating Engineering. All content is copyright CIPHE 2016.

Although CIPHE has made every effort to ensure theaccuracy of this publication, neither it nor any contributorcan accept responsibility whatsoever for consequencesthat may arise from errors or omissions or any opinions oradvice given. This publication is not a substitute forprofessional advice on a specific transaction.

Advertisements are accepted for publication in ETM onlyupon CIPHE standard terms of acceptance of advertising.

CIPHE

The Chartered Institute of Plumbing and HeatingEngineering (CIPHE), is the professional bodyfor the plumbing and heating industry. It is alsoan educational charity.

What’s in this issue of ETM?

4 CIPHE NEWS

6 MASTERS OF THE CRAFT

8 INDEPENDENT END ASSESSMENT

11 LECTURER INTERVIEW

13 THE WATER STUDIO

14 THE FIRST LADY

16 VOKERA JOINS THE ATC LIST

18 MEMBERSHIP MATTERS

20 BAXI: SOMETHING TO RELY ON

22 MAN ON A MISSION!

24 HOT WATER – HEATRAE SADIA

26 EDUCATION MATTERS

28 DATA PROTECTION – WORCESTER

29 SUPPORTING MANUFACTURERS

CIPHE NEWS

4 Summer 2016 ETM

NOTE FROM THE EDITOR

Welcome back to ETM,

It only seems to be a short time agosince we were welcoming you to thenew academic year. Now we are onthe ‘home run’ for the summer break.

In this issue of ETM we have a goodmix of articles – something foreveryone, we hope.

Since our last issue of ETM wasprinted, we now know that the coursefor the Plumbing and DomesticHeating Technician TrailblazerApprenticeship will go live inSeptember 2017. We would love tohave your views on the forthcomingchanges. Do you think the future islooking brighter for apprentices? Ordo you hold the view that the newstandards/assessments are going tocause problems? Please get in touchto let us have your point of view.

Carol Cannavan

carol@aspire-editorial.co.uk

LATEST NEWS...

Visit the Chartered Institute ofPlumbing and Heating Engineering’sFacebook page for more images ofweird and wonderful plumbing.

www.facebook.com/CIPHE.UK

f

CIPHE celebrates 110 yearsThe Institute is celebrating its 110thanniversary this year. On top of that, theRegister of Plumbers will be 130 years oldin July! The Institute took over the Registerfrom the Worshipful Company of Plumbers,who incidentallycelebrated their 650thanniversary last year!

Both organisationspromote mastery of thecraft and professionalismin the industry.

May the force be with you!

Thought for the day...

"Good teachers are the ones whocan challenge young minds withoutlosing their own."

Author unknown

CIPHE NEWS

CIPHE Apprentice AwardsThe Institute will soon be launching itsApprentice Awards for 2016, aimed atplumbing and heating apprentices. Therewill be three categories for the awards:

• Heating (sponsored by HHIC)

• Plumbing (sponsored be BMA)

• Vulnerable (sponsored by CIPHE)

The winners of this exciting new scheme,which is being generously supported by

ETM Summer 2016 5

Social NetworkingKeep up to date with events and newsfrom the CIPHE by following @CIPHEon Twitter. Or, if you are a Facebookfan, ‘Like’ us on:www.facebook.com/CIPHE.UK

The Institute also has a discussiongroup on LinkedIn. Either locate it bygoing to the website -www.linkedin.com - click on theInterests tab at the top of the page andthen click on Groups - you can thentype in Chartered Institute of Plumbingand Heating Engineering in the textbox, or type in the following link:www.linkedin.com/groups?home=&gid=7467910

the Institute’s Industrial Associates, willreceive £500 each plus a trophy. Theadjudicator for the awards will be theCIPHE’s Education & Training Group.

Winners will be invited to a special AwardsLuncheon at the House of Commons on17 November, where they will bepresented with their prizes.

Full details of the awards will be on theCIPHE website – www.ciphe.org.uk –from 1 May.

Reminder – Check

www.ciphe.org.uk on

1st May for entry

details for the

CIPHE Apprentice

Awards!

AWARDS

6 Summer 2016 ETM

Two CIPHE members were recentlypresented with their Master PlumberCertificates at a prestigious ceremony inLondon.

Master Plumber presentationsThe magnificent Fishmongers’ Hall,London was a fitting venue for the annualLivery Companies Skill Council awardsceremony, which took place on 15 February2016. This ancient Livery Company hasbeen in existence for over 700 years!

This prestigious event included represen-tatives from the Worshipful Companies ofMerchant Taylors, Wax Chandlers,

MASTERS OF THE CRAFT

Masons, Plumbers, Joiners & Ceilers,Plaisterers, Upholders, Paviors, Clock-makers, Wheelwrights, Coachmakers andLightmongers.

Around 120 people watched Alderman TheLord Mountevans, The Rt Hon the LordMayor of London, present candidates withtheir certificates. He said: “This is a day forrecognition and reward. The recipients ofthese awards should be proud of whatthey have achieved.”

Two members of the Chartered Institute ofPlumbing and Heating Engineering(CIPHE) received Master Plumber Certifi-cates. Shaun Burrows EngTech MCIPHERP and John Pashley EngTech MCIPHE RP.

Left to right: Alderman The Lord Mountevans, John Pashley, Shaun Burrows and Erica Stary,Master of the Worshipful Company of Plumbers

AWARDS

ETM Summer 2016 7

Kevin Wellman, Chief Executive Officer ofthe CIPHE also attended the ceremony.He said: “The Master Certificate Schemewas introduced in 2001 and the firstrecipients were plumbers. Since then 178of our members have achieved this status.Today’s event celebrated the achieve-ments of people who are dedicated totheir trade and who strive to be the bestin their profession.”

If you would like more information aboutthe plumbing awards, please contactGemma Hooker on 01708 463107 or emailgemmah@ciphe.org.uk

Shaun Burrows is a time servedapprentice, achieving his NOVA Level 3in Mechanical Engineering Services –Plumbing, at Barnsley College in 2004.After completing his apprenticeship hebecame self-employed and took on hisown apprentices. In 2010, Shaun joinedthe Pegler Yorkshire Group as TechnicalSupport Engineer, offering advice andassistance on product specifications. Hehas produced literature and documentsfor products promoting best installationpractices and guides to assist installers.

John Pashley served an indenturedapprenticeship and qualified for his City& Guilds Advanced Craft Certificate inPlumbing in 1974, after studying atWakefield College of Technology andArts. He holds 45 years’ experience inthe plumbing and heating industry,installing, designing and maintainingservices in domestic and commercialproperties. Since obtaining his Certifi-cate in FE Teaching, John has been aPlumbing Lecturer at Leeds College ofBuilding.

Guests filing into the magnificent Fishmongers’Hall just before the ceremony took place

CITY & GUILDS

8 Summer 2016 ETM

End tests are being introduced into theGovernment’s newly developed TrailblazerApprenticeships. It is hoped that this willaddress quality issues in the presentsystem.

New City & Guilds serviceCity & Guilds has been approved to deliverseven independent end assessmentservice apprenticeships, after receiving theseal of approval from the Skills FundingAgency (SFA).

The apprenticeship Standards are:

• Property Maintenance

• Golf Greenkeeper

• Network Engineer

• Software Developer

• Actuarial Technician

• Dual fuel smart meter installer L2

• Refrigeration air conditioning & heat pump engineering technician L3

These Standards mark the start of a waveof new style employer-led apprenticeshipsthat will help future generations todevelop, demonstrate and be recognisedfor mastery in their role. Importantly theywill also help to further professionalise

INDEPENDENT END ASSESSMENT

these valuable earn-whilst-you-learn studyprogrammes benefiting both employersand learners.

Our approach to independent end assess-ment design and delivery, developed inclose collaboration with leading employersfrom the sector, has successfully met thedemanding criteria set by the Governmentto gain a place on the Register of Assess-ment Organisations. The seven approvedare some of the first in England to go livewith full end assessment design in placeand will operate as trailblazers, with manyothers coming into place over the comingyears, with a total switch for all occupa-tions by 2020.

City & Guilds addition to the SFA’s newRegister of Assessment Organisations isan important move forward in allowingemployers and training organisations toselect approved bodies that are able todeliver independent end-point assess-ments, so that they can meet the newapprenticeship quality benchmarks.

We are continuing to develop end assess-ment services in many other industries,working closely with the governancearrangements established by each sector.

Our new apprenticeship offerThe new apprenticeship standards varysignificantly and we expect our offer toemployers and providers to developbroadly as follows:

• Where a qualification is mandatory, we will offer the qualification (developed as required by the trailblazer employer group) and an end assessment service;

• Where a qualification is not mandatory, our offer will vary by sector but would consist of end assessment and a choicefor employers and providers of;

ETM Summer 2016 9

CITY & GUILDS

The editorial

deadline for the

next issue of

ETM is 19th

August 2016

• Qualifications including suitably modified existing apprenticeship qualifications and alternative off-the-job qualifications;

• Accreditation of providers’ own programmes and support with programme design;

• Tools and other support for formative assessment either to stand alone or as part of packages built around the two items above.

City & Guilds Assessment Service –how will it work?We expect City & Guilds AssessmentService to deliver end assessment in avariety of ways as required by the sector’smodel of assessment and partly by opera-tional considerations such as volumes,peaks and troughs. End assessmentdelivery will vary by sector but options willbe:

• Contracting freelance assessors directly;

• Arranging for release and contracting assessors with/from employers, partnerproviders and colleges (to assess apprentices which they have had no part in the training of);

• Subcontracting with partner providers and colleges.

BMA and partners raiseover £5,000 for the

Children's Burns TrustThe Bathroom ManufacturersAssociation (BMA) was delighted topresent the Children’s Burns Trust(CBT) with a cheque for £5,117 at theKBB Birmingham event in March,after a year of successful fundraisingactivity.

Throughout 2015 the BMA, which is anIndustrial Associate of the CIPHE, heldregular events, which included dressdown Fridays, the Three PeaksChallenge and a charity golf challenge.

CBT Operations Manager AlisonTweddle, who received the cheque onthe BMA stand at KBB Birmingham,said: “We were delighted to be invitedto KBB to receive this magnificentcheque from BMA President DavidOsborne. The support of BMA andtheir members has been invaluable tous – both from the fundraising pointof view as well as that of raisingawareness.

We are especially grateful to Chrisand Amy for their efforts in regard tothe Three Peaks Challenge – and toeveryone who participated in the GolfDay last year.”

Alison added: “In addition to assistingwith the cost of our rehabilitationprogramme, the funds raised will helpus to continue and develop ourprevention programme in 2016.”

For information on the CBT please visitwww.cbtrust.org.uk

You will find further information on theBMA at www.bma.org.uk

LECTURER INTERVIEW

10 Summer 2016 ETM

ONE TO ONE WITH SIMON REDDY

ETM catches up with Dr Simon Reddy,Master Plumber and Plumbing Teacher atCity College Plymouth.

ETM: What did you do before gettinginvolved with teaching?

Simon: When I left school I trained as aconstruction site technician at SalfordCollege of Science and Technology. I dida National Certificate in Building Studiesbefore entering the plumbing professionas an apprentice of sorts, aged 18. I was24 and had my own plumbing businesswhen I finished both craft and advancedCity and Guilds in plumbing. It was aroundthis time that I was asked to teach plumb-ing at South Devon College by one of myformer plumbing lecturers. I felt privilegedto be asked and jumped at the chance.

ETM: What attracted you to teachingand how long have you been involvedin education?

Simon: I have always enjoyed learningabout science and plumbing is an interest-ing science. When I first started teachingplumbing, I enjoyed the training interac-tions with the students and also the statusof being a plumbing teacher.

I started teaching plumbing over twenty-five years ago. I have mainly taught on apart-time basis while running my ownplumbing firm and I still teach plumbingtoday at City College Plymouth.

ETM: What do you most enjoy aboutyour job?

Simon: I love learning new things from thestudents. For example, I was taught howto expertly apply silicone around baths bya student - it changed my life! I perceive

apprentices as both novices and experts,and teaching plumbing is really enjoyablewhen you get glimpses of the latter.

ETM: Is there anything that annoys youabout the industry?

Simon: The assessment of plumbing andgas really annoys me in this industry. Thisis because assessment in plumbing isnot scientific and it is organised aroundconvenience. All measurements in theuniverse are uncertain except for thoseused for plumbing and gas competencyqualifications!

ETM: Do you think it is getting easier orharder for young people entering theindustry?

Simon: It is definitely getting harder foryoung people to enter the plumbingindustry because their future employmentopportunities are being consumed by anoversupply of apprentices, adult career

LECTURER INTERVIEW

ETM Summer 2016 11

switchers and highly qualified foreignlabour. Apprentices need to have theirfuture protected from such competitionfor jobs, so they can achieve their appren-ticeship settlement of better wages andimproved status. If this fails to materialisethere may be a breach of trust in theapprenticeship deal.

ETM: What advice would you give tosomeone thinking of joining a plumbingcourse?

Simon: Think about a range of futureemployment prospects available inplumbing and have at least three differentemployment options planned e.g.plumbing design engineer, plumbingsalesperson, plumbing manager. Thinkseriously about the prospect of progress-ing through education to degree level andbeyond if immediate employment is notpossible.

ETM: Do you have any funny anecdotesabout teaching?

Simon: One of my students was talkingabout fast-track plumbers and he said‘instant plumbers, just add the water’.

ETM: How do you deal with disruptivestudents?

Simon: This is not a simple questionand there is no easy answer. Like manyplumbing teachers around Britain, Isometimes have plumbing students whoare disengaged, disruptive and lackingmotivation to learn. In fact I am faced withsome aspect of this in nearly every plumb-ing lesson I teach.

In order to address disruption and types ofstudent disposition, I always make surelearners have plenty to do in terms ofanswering written questions and makinglabelled plumbing sketches. However, if

students are persistently disruptive, then Ilook for the root cause. This may bephysiological or psychological in terms ofa student’s condition/disposition or it maybe owing to boredom or copiousconsumption of coffee or energy drinks atbreak times.

It must be understood that in vocationaleducation, some students may haveintense difficulties in reading or numeracyor simply with drawing sketches. Once alearning difficulty is identified, studentsthen need learning support to helpdevelop their study skills, which can makea big difference at the start of a course.Students have to be continually reassuredthat they are good enough to pass the testand that they can ‘hold their own’ amongtheir peers.

Scaffolding the learner is a teacher’s rolein terms of both supporting students’learning and providing emotional support,which requires the pedagogical skills oflistening and caring. I feel that teachingapprentices is a very pastoral type of job,which sometimes gives rise to paternalistictypes of pedagogy (i.e. taking the fatherlyapproach and limiting autonomy). How-ever, some students may not respond tothis method and can even be offended byit. Hence there is no one-size-fits-allapproach and the teacher must useintuition and empathy to try to understandtheir students’ worldly situations.

A final point to make is that we now havethe mobile phone. On the one hand, theycan be a problem during lessons. I havefound it is more manageable to have‘phones down’ when I am teaching and‘phones up’ when students are working onprojects or assignments. On the otherhand, however, they can be a blessing.For example, one way of engagingstudents and increasing participation inlearning is to set up Facebook groups. Ihave four closed Facebook groups at the

LECTURER INTERVIEW

12 Summer 2016 ETM

moment (FE groups: Plumbing Masters,Plumbing Titans and Plumbing Legends;HE group: Enviro-Science Super Stars).The Facebook group page instantly formsa community of practice, where appren-tices and teachers can share knowledgeand resources. In this sense, Facebookbrings a democratic dimension to thepedagogy which was not present before.

The example below shows how LouisPhillips, a Level 3 apprentice, presents hisguttering and how he sees his pictures ashelping other Level 2 plumbing students:

The pictures students post on Facebookof the reality of the workplace help tobridge the gap in the curriculum betweencollege and work. Indeed, students areable to show what cannot be replicated incollege, such as different types of problem-solving on corroded plumbing systems.Hence, plumbing apprentices can tran-scend the sometimes vague interpretationsin books and the low-fidelity simulations incollege to share plumbing knowledge,which is relevant and current to them. Inaddition, Facebook provides a spacewhere the apprentice is able to emerge asan individual, which is something that isnot provided within the plumbing curricu-lum. By this I mean they can show onFacebook what they choose to share asknowledge and skill and this oftenpresents a different side of the student tothe one you see in college.

FE Awards for Social MediaThe 50 most influential social mediausers in further education and skillshave been publicly recognised for thefirst time. The list has been compiledby JISC, the government-fundedtechnology organisation for furtherand higher education, to recogniseoutstanding practice that has made asignificant impact across the sector.

Simon Reddy features in the list, for hisenlightened approach to engagingstudents in the way they learn.

He has established ‘closed’ Facebookaccounts for each of his groups, tofacilitate spontaneity in the curriculum.

The Facebook groups have allowedthe students to become engagedlearners and have helped them todevelop a level of digital professional-ism, as well as collaboration andcritical engagement skills.

One to One with...YOU?What do you do to engage yourstudents? How do you get the bestout of them? Do you have tips to passon to combat bad behaviour in theclassroom?

We would love to interview you for ourOne to One spot in ETM. Just emailthe editor, Carol Cannavan, atcarol@aspire-editorial.co.uk

We look forward to hearing from you!

INDUSTRY NEWS

ETM Summer 2016 13

area for installation tips. The first of its kindglobally from Hansgrohe, the ‘Test Rig’allows measurement and comparison ofdifferent products’ flow rates using sensors.

Training and support are core to The WaterStudio ethos. UK Sales Director – Projects,Jay Phillips, says, “Our role is to make lifeeasier for bathroom specifications, espe-cially when dealing with complex areas, sowhen clients specify Hansgrohe they getreal peace of mind.

“Regulations are an important area, so we’llbe delivering RIBA Approved CPD seminarson WRAS compliance and Part G here, aspart of a comprehensive programme oflearning events,” he adds.

Award-winning German bathroomspecialist Hansgrohe has launched abrand new concept ‘Water Studio’ in theheart of London’s design district.

Taking innovation to the next levelSituated at 12-16 on the bustling Clerken-well Road and spread over two floorstotaling 262m2, The Water Studio is a truebrand experience and brings water to lifethrough the Hansgrohe values of innova-tion, sustainability, quality, design andexpertise.

Unlike conventional ‘showrooms’, TheWater Studio is all about interaction. Inaddition to four working water stations andmore than 200 products, other featuresinclude podiums with ‘Quick Connectors‘that allow easy exchange of products toshowcase function and a ‘Behind the Wall’

THE WATER STUDIO

Please visit www.thewaterstudio.co.ukfor further information, or to book a visit.

WCP FOCUS

INTRODUCING THE FIRST LADY...

14 Summer 2016 ETM

Erica Stary is the first woman in theWorshipful Company of Plumbers’ 650-yearhistory to become Master of the Company.ETM invites this intriguing lady to tell usabout herself.

BackgroundI am first and foremost a lawyer whospecialised in tax. I have taught for solicitorand Bar finals, written many articles andbeen a joint editor of the leading UK taxjournal the British Tax Review. I also workedin the Revenue, spending some of my timethere on major tax avoidance cases. I havespent a lot of voluntary time working for thebackground tax bodies – what is now theChartered Institute of Taxation and itsoffshoot body, the Association of TaxationTechnicians. I have chaired a seniorcommittee on the former and been presi-dent of the latter. I have also examined forthe CIOT and several other professionalbodies.

It was about the time that I was coming tothe end of my presidency of the ATT that anumber of us discussed setting up a TaxAdvisers’ livery company and we had ourfirst meeting in 1995. I was a founder courtassistant and Master in 2005-06, just afterwe also became a full livery company. Istopped being a tax expert when I wasappointed to the Bench full-time in the late90s (I’d had a part-time appointmentearlier). After that, I did general civil work,family, crime (with a jury) and latterly care,which is the public law aspect of the familyand deals with the public interest in theprotection of the child, e.g. whether it isappropriate for the child to be removedfrom its parent(s). I reached my sell-bydate for that post two to three years ago.Whilst a judge, I was seconded for shortperiods to the European Commission and

spent time working in Eastern Europe on aproject they had there.

Worshipful Company of PlumbersInitially I got involved with the Plumbers’Company via my husband’s godson,Michael. He is a plumber by patrimony. Ibelieve his father, who was a close friend,was similarly a plumber by patrimony.Michael was brought up in France andwhen he came to London to study, I beganto ask him to Tax Adviser dinners and inturn he would invite me to the Plumbers. Ialways enjoyed my visits to the Plumbersas they were so friendly and welcoming.

Sometime later, I was on my way to ameeting when, in the street, I met the PastMaster of the Plumbers’ Company whowas in my Masters’ year group. (Each yearthe Masters in that year set up a groupso they can continue to do more thingstogether with the friends from otherCompanies they have made in the year.)He was on his way to a Plumbers’ courtmeeting. I commented how nice they allwere, and, as they say, “Bob’s youruncle”, I became a ‘plumber’. More to thepoint, have really enjoyed it.

The role of MasterBeing a Master of a livery company bringsmany responsibilities, but it also bringsmany new experiences and excitements.This time round, I am not working, so Ihave plenty of time available to do what-ever is required. (It required much moreorganisation last time, when I had to fit itaround being a full-time judge.) The realchallenge for me has been making sure Ihave understood all about the long historyof the Plumbers; their link with their trade,both past and present; their concerns and

WCP FOCUS

ETM Summer 2016 15

support for education and students; andso on. I have been hugely helped by thePast Masters, the court and liverymen whohave passed me lots of wonderful articles,papers and documents. It has been fasci-nating to have the opportunity to getdeeply involved with such an importantancient craft and skill, especially onewhich is still so crucial to our health andhappiness in our modern life. It has mademe much more conscious of the need toensure that plumbers and young peoplewishing to qualify as plumbers, haveaccess to relevant education and can ‘stayahead of the game’ with the relevant skills.

Also, the public needs to understand thata proper plumber has proper qualificationsand because s/he has them s/he isguaranteeing that the work will be doneproperly and there will be no risk to health.They can ensure that the person they askto do their plumbing work has those skillsby using a CIPHE regis-tered plumber, whichensures a high level oftechnical qualification,adherence to a profes-sional code andaccountability to thepublic. The plumbingregister was started bythe WCP in 1886.

What it means to meWhat I love is thewonderful warmth andfriendship one meetsthroughout the livery,and in the Plumbers inparticular. I also lovethe work we do to helppromote the CIPHEeducation and trainingprogrammes, such asthe e-learning portal.There are currently 237

e-learning modules (amounting to over 60hours of interactive training modules) – in2015 2,735 users visited the site viewingalmost 18,000 pages of articles, videos,modules, etc); and we also give prizes andbursaries to encourage further study.

I fully realise that I am enormously luckyto have been chosen to lead this ancientCompany. Sitting in the chair, so to speak,of those predecessors that we know of(since 1365), but knowing it must be manymore, as plumbing is likely to have beenbrought in at the latest by the Romans,they would have been organised longbefore they felt the need to have CityOrdinances to help them regulate theircraft and work in the Square Mile – itmakes one very humble. It is a hugehonour to be chosen.

VOKERA

VOKERA JOINS THE APPROVED LIST

Vokèra is delighted to announce itstraining facilities in London Colney,Glasgow and Bradford have been awardedthe status of Approved Training Centre(ATC) by the CIPHE.

New courses on offer“This is a great achievement for Vokèraand acknowledgment of the hard workwe put into our training programmes,”comments Neil Mattock, MarketingDirector and Head of Training at Vokèra.“The company has always put a greatemphasis on training and we areconstantly adding new courses to fulfilthe needs of installers. We have recentlyintroduced a Controls Course and NewEntrants Course, which have proved tobe extremely popular. As an IndustrialAssociate, Vokèra has been working withthe CIPHE for many years and having ourtraining centres approved by the Institutecements our relationship and commitmentto training.”

Terry Stephenson the National President ofthe CIPHE says, “We are thrilled to haveVokèra join our list of Approved TrainingCentres. Training new and existinginstallers is vital and Vokèra has demon-strated a clear commitment to the industrythrough its courses and collegeprogramme.”

Vokèra offers a range of courses coveringvarious topics including a Controls Coursethat helps installers understand the princi-ples of combustion, the fundamentals ofhow controls technology can work inconjunction with a boiler and how to incor-porate them into existing and new heatingsystems. The New Entrants Course isaimed at newly qualified gas engineerswho want to improve their knowledge ofhow to incorporate a gas appliance into a

heating system. Vokèra also providestraining on high efficiency products, faultfinding and renewables. Tailored andindividual courses are also available alongwith certificated courses.

16 Summer 2016 ETM

Neil Mattock (left) withTerry Stephenson

To register for courses emailtraining@vokera.co.uk or telephone

01727 744 002. For news andupdates visit www.vokera.co.uk

Saniflo works where convention doesn’t. Don’t rip up your plans if there’s no drain nearby.

Draw on your imagination and think of the possibilities. Visit saniflo.co.uk

Garages

Under thestairs

Attics

New work in all sorts of places

MEMBERSHIP MATTERS

18 Summer 2016 ETM

COME AND JOIN US!

Our number of Approved Training Centresis steadily growing - will your centre bejoining us in 2016?

Mark of qualityThere are now 38 CIPHE ApprovedTraining Centres on our list and interestis increasing (there is a full list on ourwebsite – www.ciphe.org.uk). There aremany advantages in getting involved inthis scheme for the college/training centre,the teacher/trainer and the students. As aneducational charity, the CIPHE is workinghard to support colleges and by becomingan approved centre we can offer reducedindividual membership, CPD, developmentof career pathways, along with press andsocial media activities to raise the profile ofawards and events (full details on nextpage). Gemma Hooker will be happy tohave a chat with you about the scheme.

ExhibitionsThe CIPHE had a stand at EcoBuild inMarch and met hundreds of visitors overthe three-day period. The next event willbe at Installer Live (stand A20) on 10-12May at the Ricoh Arena, Coventry. TheCIPHE will also be involved in a Q&Asession.

Following on from that, we look forward toseeing you at PHEX (stand 79), which willbe taking place at Alexandra Palace on18-19 May.

Throughout the two days, key manufactur-ers, the Gas Safe Register and CIPHE willcover a wide variety of topics in the twotraining theatres. There are 1,500 freeparking spaces available at the venue andif you arrive before 11am you can enjoy afree bacon roll!

If you were thinking of joining, this is agreat opportunity as you will be able tochat to Gemma Hooker (MembershipPromotion Officer) and get answers to anyquestions you might have.

Gemma Hooker is the CIPHE’s MembershipPromotion Officer. She can be contactedon 01708 463107 or email her at:gemmah@ciphe.org.uk

Gemma Hooker (left) and Michele Gossat EcoBuild in March

The key to your success

CIPHE ApprovedTraining Centre

Contact the Membership Department today!Gemma Hooker – gemmah@ciphe.org.uk – 01708 463107

Advantages of becoming an ApprovedTraining Centre include:

For the college/training centre

• Access to around 170 manufacturers/ suppliers.

• Engagement with local plumbers/ employers and manufacturers to markettechnical events/courses/apprentices toa wide audience.

• Representation in matters concerning education and training.

• Arrangement of press coverage and social media activities to raise the profile allied to college events/awards.

• Listed on our website as an ‘ApprovedTraining Centre’.

For the teacher/trainer

• Reduced individual membership fee to the CIPHE.

• Provision of plumbing/heating Continuing Professional Development.

If you are involved in education and believe yourtraining establishment can be described as a centreof excellence, read on...

A growing number of bona fide colleges and training organisations have achieved CIPHEApproved Training Centre status. As the professional body for the plumbing and heatingindustry, the CIPHE places great importance on quality training and wishes those providingsuch services to be recognised.

• Access to training material.

• Incentives for successful recruitment of trainee members.

For the student

• Trainee membership with the CIPHE(subject to application and payment of annual subscription).

• Access to bursaries through The Worshipful Company of Plumbers.

• Development of career pathway through Apprentice, Journeyman and Master Plumber awards.

• Access to Branch Awards and technical events.

• Access to specific area on CIPHE website for work placements, etc.

• Access to free and discounted trainingthrough CIPHE Industrial Associates.

Please contact the MembershipDepartment for current fee information.

BAXI

20 Summer 2016 ETM

SOMETHING TO RELY ON

Above all else, heating installers andconsumers want boilers to be reliable – butwhat goes on behind the scenes to makethis a reality? Alisdair Cumming, Researchand Development Manager at Baxi,explains more.

Ensuring qualityFor any installer, reliability comes firstwhen choosing a boiler and with theamount of time and money a faulty boilercan cost, it’s top of the list for homeownerstoo. With this in mind, before installersrecommend a boiler to customers, theywill want reassurance that it will be able tomeet the demands put upon it and standthe test of time.

The question is: how can installers besure that the boiler they recommend is areliable choice?

A good starting place is to assess howmanufacturers develop and test theirboilers. Some manufacturers will open uptheir factories to installers, so they canhave a look behind the scenes and talk tothe people that design, develop and testproducts. At Baxi, for instance, wewelcome lots of installers through ourPreston factory doors each year to see ourR&D testing facilities, foundry, press shop,paint shop and assembly hall in action.

Reputable manufacturers invest anincredible amount of time and money intesting a new boiler. Once a boiler hasbeen designed, it will be life tested. Thisis where boilers are put into ‘real life’

scenarios simulated in a laboratory. Wesubject our boilers to aggressive, extremeconditions and apply many years of use tothem and their components in a very shorttime frame. We also replicate every con-ceivable environmental factor that mightoccur – including heat, humidity, wind,cold and frost – as well as testing how aboiler would perform on an old dirtysystem full of sludge.

While life testing can demonstrate how aboiler will perform, it’s just as important totake the product out of the lab into the realworld. During field trials, boilers areinstalled in real properties by real installersacross the country, are used under normalconditions and are continually monitoredfor performance and reliability.

A field trial is invaluable in the testingprocess and provides insightful data ifcarried out correctly. For our Baxi EcoBluetrial, we installed 600 boilers (a mixture ofheat only, combi and system models) in awide variety of properties all over the UK,so that we could obtain a statisticallyrepresentative sample.

Field trials can last anywhere from sixmonths to two years, but should alwaysinclude a heating season to ensure theboilers are put through their paces duringthe most demanding period of the year.

End user competence should also betaken into account in the testing processtoo – some homeowners will be able toeasily navigate menu systems, whereas

others might need simple controls.Installers’ experiences of a product mayalso differ. An installer who regularly fits amake of boiler and has been on a trainingcourse will be comfortable with the tech-nology used and will have a very differentexperience of fitting the boiler comparedto an installer who hasn’t fitted one before.

Today we are asking more of our boilersthan ever before – we want them to beable to cope with high end user demand,while being efficient, cost-effective, easy toinstall and highly controllable, as well asreliable – and a lot goes on behind thescenes to make this all possible.

For more information please visitwww.baxi.co.uk

BAXI

ETM Summer 2016 21

At Baxi, we welcome lots ofinstallers through our Prestonfactory doors each year to seeour R&D testing facilities,foundry, press shop, paint shopand assembly hall in action.

“”

HIP UK Heating Apprentice 2016The two-day final of the HIP UKHeating Apprentice of the Year takesplace on 27-28 April at ADEY Profes-sional Heating Solutions, Cheltenham.

Launched in 2009, the HIP UKApprentice of the Year competitionsgive students the chance to berecognised for their hard work andskills. It’s a great opportunity forlecturers, employers, industry leadersand manufacturers to get involvedand support the next generation ofinstallers.

Seven students will be taking part inthe final and ETM will be reporting onthe winners in the next issue.

The competition is being sponsoredby: ADEY, Copper Initiative, Vaillant,Pegler Yorkshire and Graham thePlumbers’ Merchant; along withproduct sponsors Wilo Pumps andKingspan Environmental.

MAN ON A MISSION!

Matthew Mottram is hoping to raise fundsto take several students with him to theWorld Plumbing Conference being stagedin South Africa in September. ETM finds outmore about Matthew and his mission.

ETM: What’s your background?Matthew: I’m a plumber; my father was aplumber. I worked in industry for about 10years before getting a couple of days aweek lecturing at the local plumbingdepartment. Gradually I have taught moreand more days and now I teach four daysa week and work for myself and my fatheron weekends and holidays, etc.

ETM: How long have you been alecturer at Sussex Coast College?

Matthew: I joined Sussex Coast College,Hastings in 2008 as a plumber. Soon afterthat, I joined the college’s outstandingteaching and learning department andgained my assessing qualifications. I thengained teaching qualifications (CERT ED)as a result of their close links with theUniversity of Brighton

ETM: Why do you want to attend theWorld Plumbing Council Conference?

Matthew: As an individual member of theWorld Plumbing Council, I’ve always feltlike if I could attend, then I should makethe effort to go. I wanted to attend the lastconference three years ago in New Delhi,but only found out about it at the lastminute, so this trip will be the culminationof three years of planning and saving forme.

Many people are unaware of the WorldPlumbing Council’s existence. They are animportant organisation to me, as they have

22 Summer 2016 ETM

WORLD PLUMBING CONFERENCE

a solid commitment towards the promo-tion of plumbing training and educationworldwide. I believe that I can support andhelp the WPC in my own small way byplaying an active role in enhancing boththe status and influence of the WPC.

The key topics; energy, sustainability,water and sanitation are what we do. Ihope that I can learn and even contributeonce I am there.

ETM: What gave you the idea aboutfundraising to bring some of yourstudents with you?

Matthew: The idea to bring some studentswith me was a result of a conversation Ihad with the Institute of Plumbing SouthAfrica, who are running skills simulationscompetitions alongside the conference.Once I had written to them and said Iwould be attending, they invited me tobring some apprentices of my own tocompete against their South African

Matthew Mottram

Sussex Coast College

WORLD PLUMBING CONFERENCE

ETM Summer 2016 23

Matthew with someof his students

World Plumbing ConferenceThe 11th WPC Conference will be heldin Cape Town, South Africa 14-16September 2016. The event will beheld at the Cape Town InternationalConference Centre (CTICC) a state-of-the-art centre situated in the heart ofCape Town.

The themeThe focus of the conference will be onplumbing’s critical and essential role inproviding a healthy and safe environ-ment for the people of the world.

It will also address the plumbing role inensuring, through regulation, that thefour pillars in which plumbing operates,namely, ENERGY, SANITATION,ENVIRONMENT and WATER, are nevercompromised.

To find out more about the conference,please visit www.worldplumbing.org

counterparts. I got the idea to try and raisethe funds to pay for the students afterhearing about a local school in my areawhich needed a new computer suite buthad no money, so they simply raised thefunds and bought 30 computers. I thoughtto myself, if they can do it why can’t we?

ETM: How much money do you need toraise?

Matthew: I estimate we need to raiseabout between £1500-£2000 per studentto attend. Initially I am writing to onehundred manufacturers, merchants andemployers asking for £100. My thoughtwas that it would be better to ask manycompanies for a small amount than a fewcompanies for a large amount. Responsehas been good so far, Fernox has agreedto help us out and so has SussexPlumbing Supplies, our local merchants,we have about £350 raised and I amsending out letters as and when I can(I can’t stand emails!).

If you can help Matthew meet his target,please contact him on 07803 796356 or

email mmottram@hastings.ac.uk

HEATRAE SADIA

24 Summer 2016 ETM

HEAT OF THE MOMENT

We’ve changedour traditionalfixtures and fittingstoo. Today’s bath-room is a placeof relaxation andindulgence, withluxury bathroomaccessories suchas power showersmore affordablethan ever for theaverage consumer.

Under pressureAs bathroom preferences change, theyinevitably affect hot water usage.Consumers want the fast-flow bath, thewetroom and the option to run multipleshowers simultaneously, but this relies onhaving adequate hot water provision and asystem hardy enough to support multipledemands, often at the same time.

The combi boiler was introduced in theearly 1960s and quickly became a staplefor smaller households, due to its conven-ience and space saving benefits. At a timewhen the bathroom was - for the most part- just one room in the house and was fittedonly with relatively utilitarian products, thiswas a logical solution. However, thecurrent iteration of the bathroom oftenrequires a much higher supply than thecombi is able to provide.

Larger combis have been introduced in anattempt to keep up with the current hotwater needs of the average home, butnevertheless, in many cases the flow ratesare still not high enough to ensure fastflowing, reliable, hot water.

In these instances, a better option is asystem boiler, coupled with a high

Over the last 100 years, the role andrequirements of the bathroom have shiftedrapidly. Jon Cockburn, Head of Marketingat Heatrae Sadia, looks at how hot waterprovision has kept up with the changes.

Times are changing...Over the last century, the bathroom hasdeveloped massively. Far removed fromthe outhouses of the 1800s, now manyhomes feature two or more bathrooms.

A recent survey found that 80 per cent ofbuyers consider the number of bathroomsto be a significant factor in choosing ahome. Furthermore, a typical buyer looksfor at least two bathrooms for every threebedrooms, with 37 per cent considering itessential to have an en-suite for everybedroom.

Jon Cockburn

Megaflo Eco Indirect

HEATRAE SADIA

ETM Summer 2016 25

performance unvented hot water storagecylinder.

Fed directly from the cold water mains,these systems are becoming increasinglypopular, as they are able to cater to thedemanding households of today. Providinga powerful source of hot water, unventedhot water cylinders are able to sustainpower showers, wetrooms and otherluxury fittings, as well as maintaining acontinuous performance level even ifmultiple outlets are running at once.

When installing products which require ahigh level of water flow and pressure, orwhich draw from the same water sourceas several other water outlets, installerscan save clients stress and expense byrecommending an appropriate system atthe beginning of the process.

Space invadersA further change is the level of spaceavailable. Despite making room for extrabathrooms, the average home is still amassive 44 per cent smaller than it was90 years ago.

Traditionally larger and bulkier than acombi, it can be challenging to find asuitable cylinder location in smallerhomes.

With every inch of space at a premium,owners of properties with a smaller foot-print are often faced with choosing be-tween the most efficient hot water systemfor their needs and a unit which is moremanageable in size.

However, as technology advances, so toohave hot water cylinders and now slimmodels with the same capacity for hotwater provision have entered the market.

Many of these slimmer cylinders still needan external expansion system, but thelatest models coming to market feature aninternal expansion system, meaning a

faster and neater installation which saveson space and fits neatly into compactstorage areas.

With the changing social landscape, it iscrucial for installers to recommend themost appropriate hot water solution on anindividual basis to accommodate currentand future trends.

Megaflo Eco is the UK’s market leadingunvented cylinder, with over one millionMegaflo cylinders installed across thecountry and will soon be available in aslimline model. Megaflo models are alsoavailable for homes without gas and thebenefits mentioned can also be enjoyedwhere only electricity is available.

For more information on products pleasevisit www.heatraesadia.com

Megaflo Eco Slimline

EDUCATION & TRAINING GROUP

26 Summer 2016 ETM

A MORE ENLIGHTENED APPROACH?

and hence a significant increase in thenumber studying these subjects

• Development of a new set of skills that will match and satisfy the occupational needs of these ecological subjects

New skills will need to be developed andapplied to the existing and emergingscientific and technology knowledge base.These changes will present many dauntingchallenges for education and traininginstitutions that will include radical reviewsand reforms in the way they are managedand organised. The curriculum has to berelevant, up to date and fit for purpose,which means that it must involve newqualifications and awards for multidiscipli-nary subjects and more enlightenedmethods of assessment. This will requirefundamental changes to the way subjectsare taught and learnt.

The majority of the curriculum ininstitutions is still located within acollection of conceptual boxes, whichcreate constrictive and confining bound-aries. Boundaries not only in terms ofsubject content, but also the way theinstitutions are managed e.g. separatedepartments, division and faculties. If thechallenges are to be tackled effectivelythese existing structures must changefundamentally. Specialist departmentsmust cooperate and work more closelytogether and understand holistically thenature of the challenges that confrontthem. Parochial and historical practicesneed to be buried in order to achieve aneffective set of reviews and reforms.

Environmental and ecological studies willrequire a more enlightened approach,recognising the fusion of key disciplinessuch as built environment, construction,engineering, management, facilitiesmanagement, mathematics and the

Richard Evans is the Chairman of theCIPHE’s Education and Training Group.In this issue of ETM, he looks at thechallenges of introducing environmentalissues into the skills agenda.

New skills need to be developedEducation and training must play a signifi-cant part in addressing the critical issuescurrently confronting this planet, includingthose associated with the environment.These include energy, food and watershortages and the consequences of globalwarming, pollution control, land reclama-tion and over population. Clearly in spiteof a number of sceptics and some who arestill in denial of these facts, many recog-nise the dangers. There is a growingconsensus that science and technologycan provide some of the solutions as wellas creating many new jobs and occupa-tions. In spite of the current austerity,recession and high unemploymentespecially amongst young people, this issurely the time to accelerate investment tocreate the skills to tackle these issues.

Some of the essential challenges andchanges that will be required in all sectorsof education and training include:

• The urgent need for greater awareness of the importance of ecological issues

• Move from a linear economy to a circular one where recycling is central

• New managerial and organisational structures in institutions

• Fundamental reviews and reforms of theexisting curriculum

• Introduction of multidisciplinary subjectsand programmes

• Higher profile and importance of scientific (both biological and physical), technical and mathematical subjects;

EDUCATION & TRAINING GROUP

ETM Summer 2016 27

physical and biologicalsciences. It has to bemultidisciplinary and canno longer be boxed intoseparate subjects ordisciplines. An energytechnician represents a goodexample of this multi-skilledand multidisciplinaryapproach. These individualsneed to acquire competence,knowledge, skills and under-standing to appreciate thescientific and technologicalaspects of their occupation.In addition, the technicianmust be aware of the legalaspects of pollution control and manage-ment, as well as energy conservation andmanagement. Therefore the energytechnician needs a curriculum andexperience that is truly multidisciplinaryand utilises fully an institution’s expertiseand resources.

One major concern is the continuedreluctance of many to pursue courses thatinvolve scientific, technological and math-ematical content. Enrolments in coursesand programmes have continued todecline over a number of decades andvarious campaigns to increase enrolmentshave largely failed. Coupled to this is thatcolleges and universities have downsized,merged or even closed departments inmany technical disciplines e.g. construc-tion, engineering and physical sciences.Also successive governments in thiscountry have operated insensitive fundingregimes, which discriminate against highercost lower recruiting technical and practi-cally based subjects, preferring instead tofund lower cost and populist subjects.

In addition, as the country lost its manu-facturing base, young people in particularperceived construction, engineering andscience as fields not offering secure

careers and that in turndeterred them from studyingthese disciplines. Therefore,if attitudes to the study ofscientific and technical sub-jects are to be encouragedto change, it will need to berecognised that part of thestrategy to succeed will haveto be linked to increasingthe capability and capacityof institutions to cater forgrowth in these scientific,technological and ecologi-cally oriented courses. Thiswould need long term recog-

nition and commitment from successiveparliaments. It will not be a quick fix. Awhole series of strategies needs to beintroduced including:

• Comprehensive systems of careers information advice and guidance (CIAG)at all education sectors to encourage students to pursue these courses

• The courses and programmes need toreceive adequate resources i.e. financial, physical and human

• More credibility and appropriately qualified and experienced teachersneed to be recruited, supported with effective CPD programmes

• Awarding bodies need to create new qualifications and awards – CGLI havealready made a good start with their green skills qualifications initiative

• Establish a parity of esteem between technical and the so-called academic subjects

• Produce more highly qualified crafts/ trades people, technicians, technolo-gists and environment scientists

The challenges are immense but ifsuccessfully implemented could greatlycontribute to tackling one of the majorproblems facing this country and the world.

DATA PROTECTION

28 Summer 2016 ETM

IS BIG BROTHER WATCHING?

devices and found that, in certain cases,claims that information such as a person’spostcode or living patterns is encryptedmay not be accurate. In other words, thereis real evidence that some heating controlsare fraught with insecurities and were ahomeowner to switch their device to aholiday mode, the knowledge that therewill be uninterrupted entry to somebody’shome could potentially be open to theoutside world.

“For this very reason, Worcester’s Wavesmart internet-connected thermostat hasbeen designed to ensure that all data ofany type remains within the controller,meaning that no information whatsoeverenters a publically accessible medium.

“Many heating engineers will have alreadynoticed a trend for homeowners to ask forfurther assurances about their heatingcontrols and, at the very least, I wouldadvise them to make sure they are awarehow information is being stored in thedevices they are installing. The mostprudent course of action, however, wouldbe for heating engineers to make sure theyare recommending controls that guaranteeno information leaves the home, or eventhe device itself.”

For more information on Worcester’s Wavesmart internet-connected thermostat, visitwww.worcester-bosch.co.uk/wave

Amid recent stories in the national presssurrounding the security of personal data,a spokesperson for UK’s leading heatingand hot water manufacturer has called oninstallers to place greater focus on howinformation is collected and treated byinternet-connected heating controls.

There could be a problem...Noting growing concern among home-owners when it comes to the increasingnumber of products offering internetconnectivity, Martyn Bridges, Director ofMarketing and Technical Support atWorcester, Bosch Group, has imploredheating engineers to remain informedabout the way in which information suchas living patterns or the status of a deviceis stored.

Martyn commented: “There is a reluctanceamong homeowners when it comes to thepurchase of any kind of internet-connecteddevice for their property due to fears aboutthis information being accessed by a thirdparty – the example which perhapssprings to mind quickest within the heatingindustry is that of smart controls.

“With a plethora of these devices havingbeen introduced over the past couple ofyears, one of the biggest barriers installersface when talking to their customers aboutheating controls, is the potential dangerinvolved in opening up one’s home to theworldwide web. While it should be madeclear that there is a distinction between theinformation collected by heating controlsand other personal devices, recent storiesin national newspapers have certainlydone nothing to allay homeowners’concerns.

“Indeed, these fears may not be entirelywithout reason. A recent report by Which?analysed the security of data within these

Worcester’s Wave thermostat control

INDUSTRY SUPPORTERS

ETM Summer 2016 29

ADEY Professional HeatingSolutionsADEY Ltd, Gloucester Road, CheltenhamGL51 8NR.Tel: 01242 546700Email: marketing@adey.comWebsite: www.adey.com

ADEY Professional Heating Solutions isEurope’s largest water treatmentmanufacturer serving the heating industry.Since pioneering magnetic filtrationtechnology, ADEY continues to lead theadoption of best practice in heatingsystem maintenance and protection. Itsbest-selling range of MagnaClean filtershave been installed in more than threemillion UK homes, supported by ADEY’sown range of premium quality chemicals.

The following organisations maybe able to support your college in anumber of ways. This could be inthe form of giving technical talks tostudents, supplying technicalinformation or literature, special offers,discounts, products for workshops orfactory visits. Please contact them tofind out what help is available.

Copper Initiative5 Grovelands Business Centre, BoundaryWay, Hemel Hempstead, Herts HP2 7TE.Email: info@copperalliance.org.uk Website: www.copperplumbing.org.uk

Copper Initiative promotes the benefits ofcopper pipework services, plumbing andheating systems. Copper is the materialchoice for professional plumbers andCopper Initiative provides technicalinformation on new developments in thecopper industry, as well as on the moretraditional jointing and installationtechniques.

Heatrae SadiaHurricane Way, Norwich, Norfolk NR6 6EATel: 01603 420220Email: specifier@heatraesadia.com Website: www.heatraesadia.com

Heatrae Sadia is the UK's largestmanufacturer of electric water heatingproducts. Established over 90 yearsago, our mission is to develop smarter,innovative solutions that are cleaner torun and keep our customers warmer.With the Megaflo unvented water heatingcylinder, we lead the market for quality,performance and safety.

INDUSTRY SUPPORTERS

30 Summer 2016 ETM

JG SpeedfitHorton Rd, West Drayton, Middx UB7 8JL.Tel: 01895449233E-mail: Nigel.Sanger@johnguest.co.ukMobile: 07764 883263Websites: www.johnguest.co.uk

www.speedfit.co.ukwww.speedfitufh.co.uk

JG Speedfit has a long establishedreputation as a world leading manufacturerof the Speedfit push-fit plumbing fittings forheating, hot and cold water supply. We alsomanufacture underfloor heating systemsand controls. JG Speedfit has a reputationbuilt on producing consistently high qualityproducts with an on-going commitmentto value engineering and productdevelopment.

Saniflo LtdHoward House, The Runway,South Ruislip, Middlesex HA4 6SE.Tel: 020 8842 4040Fax: 020 8842 0646Email: sales@saniflo.co.ukWebsite: www.saniflo.co.uk

Saniflo is the UK's leading producer ofsmall bore macerator pumps, allowingcustomers to add facilities in domesticand commercial buildings wheretraditional drainage isn't easily accessible.The company also has a range of showercubicles - the Kinedo range - as well asthe Sanilife range of inclusive products.

Interested in joining the professionalbody for the plumbing and heatingindustry?

There’s information on what it meansto belong to the Chartered Institute ofPlumbing and Heating Engineering onthe CIPHE website, along with down-loadable application forms.

www.ciphe.org.uk

Alternatively, you can have an informalchat with the Membership PromotionOfficer, Gemma Hooker, on 01708463107 or you can send her an emailmessage at: gemmah@ciphe.org.uk

Reliance Worldwide Corporation(UK) LtdWorcester Road, Evesham, WorcestershireWR11 4RATel: 01386 712400Email: marketing@rwc.co.ukWebsites: www.sharkbiteplumbing.co.uk

www.rwc.co.uk

Reliance Worldwide Corporation (UK) Ltdis a specialist manufacturer in plumbingand heating controls and fittings. It is partof the Reliance Worldwide Corporation:global specialists dedicated to improvingand delivering world-leading pressure,temperature and flow control products,together with the versatile SharkBite®range of metal push-fit fittings and valves.

INDUSTRY SUPPORTERS

ETM Summer 2016 31

Worcester, Bosch GroupCotswold Way, Warndon, WorcesterWR4 9SWTel: 01905 752504 Contact: Martyn BridgesEmail: martyn.bridges@uk.bosch.comWebsite: www.worcester-bosch.co.uk

Worcester, Bosch Group is a leadingmanufacturer of Which? Best Buyaccredited Greenstar gas, LPG, and oil-fired domestic boilers and has a portfolioof innovative renewable technologies forsustainable heating and hot watersolutions.

Viessmann LimitedHortonwood 30, Telford TF1 7YPTelephone: 01952 675032Contact: Viessmann AcademyEmail: academy-uk@viessmann.com

Viessmann Limited is part of theViessmann Group of Companies whichis one of the leading internationalmanufacturers of heating, cooling andair-conditioning technology. Viessmann’scomprehensive product range encom-passes all fuel types and applications,allowing it to deliver high quality, efficientand fully integrated solutions with anoutput range of 1.5 to 120,000 kW.

ADVERTISINGIf you would like to advertise in ETMplease contact Carol Cannavan on

01708 459376 or emailcarol@aspire-editorial.co.uk

FREE M&S VOUCHERS!

If you are already a member of theCIPHE and you introduce newmembers, you will be rewarded withFREE M&S vouchers. £5 worth ofvouchers for each trainee memberand £10 worth for each full member.All you have to do is put your name,membership number and (M&S) atthe top of the application form.

You can request forms from theMembership Department on 01708463107 or email:gemmah@ciphe.org.uk

Alternatively, download forms fromwww.ciphe.org.uk/professional-members/join-ciphe/download-forms/

SPECIAL OFFER FORCIPHE MEMBERS!

“Is anyonelistening?”“Is anyonelistening?”

Would you like your voice to be heardwithin the industry?If so and you’re a professional, join the Chartered Institute of Plumbing and HeatingEngineering (CIPHE), the industry’s professional body. The CIPHE has its own Education and Training Group, which voices its opinionon Government consultation papers on apprenticeships. It also communicates withMinisters involved with education.The CIPHE takes part in debates and discussions covering all aspects of plumbing,heating and public health engineering. It influences Government and takes part inconsultations on regulations and legislation. In short, when the CIPHE talks, peoplelisten. It also supports members by offering technical information and a range of CPDcourses, in association with the best technical expertise in the industry. The CIPHEcan help you progress your career, as suitably qualified members can register withthe Engineering Council for Engineering Technician or Incorporated Engineerstatus.For information on the many advantages of membership and the work carried outby the CIPHE, please visit our website.

www.ciphe.org.uk • Tel: 01708 472791