JORDAN COMPUTER TRADING CO.E s t a b l i s h e d S i n c e 1 9 7 8

OUR

CONTACT

DETAILS

Building #8, Ismae’l Hijazi St. Tela’a Al-Ali, Amman, Jordan +962 (6) 5514172 Business Hours: 09:00AM-05:30PM Sun-ThursP.O. Box: 5182 , Amman 11183 Jordan Info@jocom.jo

Jocomtc

Jocom.jo

www.jocom.jo

JORDAN COMPUTER TRADING CO.

TABLE OF

CONTENTS

ABOUT US

SERVICES & SUPPORT

OUR PARTNERS

SOLUTIONS

OUR CLIENTS

ABOUT US

OVERVIEW

An Information Technology Company that was established in 1978 inAmman, Jordan. We have partnerships with various famous ICTcompanies where we distribute their products in Jordan, and in somecases in the region. JO’COMdoes not only sell hardware products, but also seizes to provide awhole solution to ease its customers’ daily work as well as increase theirproductivity and profitability. JO’COM offers hardware, custom made software, ERPs, and one of thebest technical support one can find in the market. If you are not sure ofthe type of technology you need for your business, we have some expertstaff dedicated for that purpose only. They can assist in finding the rightproduct or service for any inquiry you may have. After all, we only provideyou with state of the art latest technologies.

ABOUT US

STRATEGY

PurposeTo be a leader in the Information Technology industry by providing anenhanced Hardware and Software products, business solutions andtechnical support.

VisionTo offer quality goods and services that exceed the expectations of ouresteemed customers.

Mission statementTo build long term relationships with our customers and clients andprovide exceptional customer services by pursuing business throughinnovation and advanced technology

15Coding Languages

2000+Loyal Clients

14International Awards

40Years of Experience

Fast Response Round theclock support

Being able to doPreventive Maintenancefor contracted clients

Having 100s ofmaintenance contractswith many companiesincluding all local banks.

Professinality of ourEngineers due theintensive trainingsthey take.

Providing contractedclients with additionaldiscounts on spare parts

High availability ofspare parts

Competitive prices

years ofexperience

WHY JOCOM?

SERVICES &

SUPPORT

1) ATMs and Kiosks 2) All types of printers, projectors, and Scanners 3) SW applications 4) IP telephones, UCMS, and door access 5) Networking products such as storages,switches, and access points

What products can we help you maintain?

SERVICES &

SUPPORT

18+ Did you know that JOCOM has more than 18 engineers andtechnicians responsible for providing the right technicalsupport and corrective maintenance for all the products itprovides the market with. JOCOM believes that its after-sales service maintains theproductivity of its customers and prevents them from any riskor failures that could impact their operations.

SERVICES &

SUPPORT

Whatever the size of the organization is, we understand thatclients’ ICT is critical, and as a business we aim to concentrateon technical excellence so that our clients can focus on runningtheir core business functions with confidence We offer anextensive range of ICT support and services including:

- ICT Consultancy

- Managed Services

- Project Management

- Network Infrastructure

- Virtualization

- Disaster Recovery

- Hardware Maintenance

- SLAs.

OUR PARTNERS

A German company that develops,manufactures, and distributes solutionsto issue passports, financial cards, IDcards, Nano SIM and Micro SIM cards.The company offers a vast range ofproducts from centralized systems andmailers to ID printers and laser desktopmachines.

an American financial self-service, security & servicescorporation internationally engaged primarily in the sale,manufacture, installation and service of self-service transactionsystems (such as ATMs and currency processing systems),point-of-sale terminals, physical security products (includingvaults and currency processing systems), and software andrelated services for global financial, retail, & commercial market.

A Japanese electronics company and oneof the world’s largest manufacturers ofcomputer printers, and information andimaging related equipment. The companymanufactures inkjet, dot matrix and laserprinters, scanners, business, multimediaand home theatre projectors, large hometheatre televisions, robots and industrialautomation equipment..

An American global networking company that deliversproducts to consumers, businesses and service providers.The company operates in three business segments: retail,commercial, and service provider. NETGEAR providesnetworking, storage & security solutions.

A private corporation headquartered in Boston, MAUSA.The company offers a wide range of productsincluding business conferencing, IPvoice/videotelephony, IP video surveillance, gateways and ATAS.

An American multinational conglomerate company thatproduces a variety of commercial and consumer products. The company offers seven major product groups:environmental and combustion controls; sensing controls,security and life safety products and services, scanning andmobility, and building solutions and services..

A leading European supplier of all kind of self-service terminals. They design and manufacturea full range of modern stylish kiosks which,complemented by a comprehensive selection ofaccessories provide an attractive and costeffective solution for a wide variety of businessand information applications..

A hardware and software developer andproducer of self-service ATMs, terminals, cashdeposit machines, self-checkout systems andkiosks. SFOUR has been in the self-servicesystems market for over 12 years. SFOURdevelop, manufacture and introduceintegrated solutions with PA DSS, EMV cardstandards support and with ISO8583 and NDCadvance connection protocols support.

An Italian firm, established since 1962, offers solutions tothe banking systems to improve their operationalprocesses. It is an independent, Rototype supply completesystems, hardware and software, to meet customerrequirements, providing professional services to assist inthe implementation of software solutions.

SOLUTIONS

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HOW WE WORK?

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33

4

455

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Site survey / visit

Product selection / design

Offer submission

Project manager introduction(for mega projects)

Delivery & installation

Inspection / Testing

At JOCOM we are guided by the customers’needs and preferences. This made us thepreferred business partner for retail banksand the banking industry in the region forthe past 40 years. We listen to our customers and have a deepunderstanding of their current and futureneeds, thus enabling us to provide the righttools that entitle them to out stand theircompetitors in the field. The range of products and services we offerto banks are unique and built on their ownrequirements, they help modernize theservices banks provide their clients with aswell as create superior customer experience. The Banking products range from ATMs &ATSs to monitoring & anti fraud systems.

Jo’com offers development of  powerful,  one-

of-a-kind  software intended to meet

customers’ unique demands. Our skilled

specialists know the game of business and

deliver successful solutions that accord with all

the specified requirements while invariably

staying within  time  and  budget limits. Along

with full-cycle custom software development,

we provide software maintenance and

platform-based customization.

CUSTOMER FEEDBACK

KEY FEATURES- Advanced survey logic tools

- Dynamic reporting system

- Custom logo, and feedback emojis

- Capability to analyze, filter, & export results- Multilingual surveys- Screen server with custom media

Images & Video

- System administration access to monitor all

branches feedbacks

- System settings and customization option

ASSET TRACKING/MANAGEMENT

KEY FEATURES- Full assets control

( Add, Move, Edit, delete )

- Scanning assets by RFID or Barcode

- Missing and wrong location asset alert

- Technicians PDAs Real-time location

tracking

- Offline and Online Database

- Real-time Dashboard

- Data migration system (Import and export )

- Open integration( API )

- Customized reader frequency RFID range

SERVICE DESK / TICKETING SYSTEM

KEY FEATURES- The ability to create, route, modify, & close tickets- The ability to receive tickets via different channelsand monitor the performance of employees- Customers E-Portal to track tickets progress- Real-time dashboard to keep up with job progress.-Reports and monitoring system to keep up withthe tickets status.- An automated ticket assigning process based onservice engineers and customers’ locations.- Editable products file to improve flexibility &efficiency and to prevent error occurring.-Document employees’ movements & servinghistory using service records

We have been working hard to help industriesachieve their goals and accomplish newefficiencies and realize cost savings in every stepof the way for the past 40 years. Whether ourclient needs fast access to essential technologiesor the support of technical experts for thestrategic planning and development of solutions,JO’COM is here to help. We have a completeportfolio of hardware, software, and services. JO’COM can help your company at every stage aswe are capable of providing your business thelevel of solution support it needs, whenever itneeds.The range of products we provide include,but are not limited to, printers, scanners,projectors, IP telephones, digital signage screensand many more solutions that achieve entities’goals.

At JOCOM, we highly believe that technologyplays a big role in enhancing the wayeducation institutes deliver their lessons. Theteaching strategies based on educationaltechnology can facilitate the students’learning and boost their capacity, productivity,and performance. Technology integration ineducation inspires positive changes inteaching methods and that is why wefacilitate the right IT solution to Schools anduniversities all around Jordan. The range of products we provide the marketwith is comprised of Projectors, interactiveprojectors, interactive boards, tablets, lecturerecording systems, large-format printers,scanners and many more.

JOCOM has advised, designed, provisionedand deployed network Solutions in manyprivate companies in Jordan, where valuewas directly extracted from the solution toenable these customers meet theirobjectives and accelerate their businessoutcomes.JOCOM has expert knowledge inthe Jordanian private sector, enabling thelatest cutting edge technological innovationsto be provisioned, thus advancing andtransforming the industry.We offer variousservices and products to our clients that arebut not limited to structured cable designs &installations, patch panels, cabinets, switches,routers & access points, UCMs, networkattached (NAS) storages, and furnishingtelecom and server rooms.

After deploying a high number of Automatedteller machines (ATMS) in Jordan, we decidedto move one step further and start deployingkiosk machines that make peoples’ liveseasier. The kiosks are tailored to fit the needsof our customers regardless of the market orindustry they come from. Thanks to our business partners as well asour in-house software department, we candeliver the right platform to our customeralong with the right kiosk machine they lookfor. Such application consists of but notlimited to; bill payment, card issuance, cardacceptance, document printer & reader, HRsystems, border security solutions, and multi-functional banking solutions.

OUR CLIENTS

SOME OF OUR BEST CLIENTS

SOME OF OUR BEST CLIENTS

SOME OF OUR BEST CLIENTS

Questions, Comments?

GET IN TOUCH

+962 (6) 5514172 Business Hours: 09:00AM-05:30PM Sun-Thur Info@jocom.jo

Jocomtc

Jocom.jo

www.jocom.jo