Established in 1999

Outsourcing company with Voice and Back office expertise

1st Government License holder.

Brand custodian philosophy for long term relationship

Full time Workforce (Agent/BPE) 66Management/Line Officials 12

Windmill Advertising Limited

Onecall Solutions Limited

Grassroot Communications

Color Marker Limited

Windmill Education Services Limited

Coral Blue Resort

Windmill Infotech Limited

Club Vacation

Contact Center Services

Social Media activities

Tele survey

Back office data mining

We do…

Customer Care helpline

Complain & Inquiry Management

Emergency Contact

Feedback Management

SMS & Chat

Contact Center Services

Website/Page management

Feedback/Complain tracking

Interactive & keep live

Social Survey

SOCIAL MEDIA

Research & Market Strategy

Lead generation

Appointment Setting

Satisfaction Index

Information dissemination

One2One campaign

TELE SURVEY

Scanning & archiving

Digitalization of Data

Physical Storing

Data Entry and word processing

DATA MAINING

Our Strength is … our People

Customized proprietary training method from

Hero Mindmine & IFC-Business Edge

Superb work environment with Canteen &

logistics

State of Art Security and control mechanism

for Data privacy

24x7 power backup and operation facilities

Core Values

Respect is earned and

given

Dedication to the end

Happiness in all we do

 

Integrity

to do what’s right

Objective: Social Service

Benefits:

1. To make a difference

2. To generate productivity

3. To make A Brand Image on customer’s mind

4. To maintain a database of customer

requirements.

Meril Super Mom

Case Study

Working Process

Call to the hotline number of Meril

Dr. will hear the problems and suggest

Solution

Windmill Database

Daily Reports

Meril

Reporting Format

PARTNERS

© WESL 2013/IFC-BE

23 process completed

8 annual contract

120,00,00 connected

64 region covered

so far so good !!

and few more….

Our Clients

www.windmillbd.net

Thank You

Copyright © WIL, 2013. All rights reserved.