Essentials of IR Faculty Presentation 2nd Dec

8/8/2019 Essentials of IR Faculty Presentation 2nd Dec

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ESSENTIALS OF INDUSTRIAL RELATIONS A CASE

STUDY OF RASHTRIYA ISPAT NIGAM LIMITED,

VISAKHAPATNAM STEEL PLANT

- P.Sobha Rani


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Industrial Relations are an art, the art of living

together for the purpose of production

-J. Henry Richardson


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INDUSTRIALRELATIONS

The relationship between the management and the

employees in an industry

No society and no nation can be proud of its humanresource unless there is a systematic and

sustainable development of capacities of its people

and human capital.

Human resources management practices result in

creation of relations between the employees

management and trade unions. Such relation are

called industrial relations.


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INDUSTRIALRELATIONS ININDIA

During World War II, industrial activity in India received atremendous boost

diversification and

growth in the size and number of industrial units

Consequent on the rapid changes in the industrialeconomy between the year 1920 and 1980, industrialrelations were affected, resulted in industrial conflicts,

strikes and lock-outs.


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INDUSTRIALRELATIONS ININDIA

Immediately after independence, the primaryconsideration of the Government was

the uninterrupted industrial production

bring about improvement in the economic conditions

To achieve this, the government passed several Actsrelating to the different aspects of Industrial Work andWorkers.

The Government has attempted to make IndustrialRelations healthy by enacting Industrial Disputes Act,1947

to solve the disputes and to reduce the retention of

any particular dispute


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Globalization of business, trade, industry and

advancements of technology

Important for the management and the workers to

strive together for the achievement of theorganizational objectives

Human resource is the strategic resource and no other

resource can be fully utilized to generate income and

wealth of a nation without the active involvement of

this resource

Men or human resources are related as the only crucial

and dynamic factors of productions

GROWINGIMPORTANCE OF

INDUSTRIALRELATIONS


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It is an irrefutable fact that most of the problems

in an organization are human problems since

human nature is complex; managing humanresources in any organization has been a very

challenging task


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NEEDFOR THE STUDY

The economy of any nation depends on a strong base of

Iron & Steel Industry in that nation

History has shown that the Countries having a strongpotential for iron & steel production have played prominent

role in the advancement of civilization in the World

Steel comprises one of the most important sectors of oureconomy

It is used for such small items like nails, pins, needles etc.,

through surgical instruments, agricultural implements,

structures etc


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Visakhapatnam Steel Plant signifies the attainment of self

reliance by our nation in design, construction, and

operation of a large specialised, sophisticated and

modern integrated iron and steel works

VSP changed the steel, scenario of the country, and

helped in meeting the countrys increasing demand for

steel which is vital to our economic development

Being the first major steel plant, in the southern part of the

country, it boosted the engineering industry around it

NEEDFOR THE STUDY


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Industrial Relation constitutes one of the most delicate &

complex problems of modern industrial society

Like in every industry IR plays a very significant role in VSP

The overall growth and peaceful atmosphere in VSP is due

to the main reason of cordial industrial relations

atmosphere prevailing therein

Hence the study has been undertaken to go into the details

of the I.R. in the organization.

NEEDFOR THE STUDY


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Objectives of Industrial Relations:

To develop and secure mutual understanding betweenthe management and the employees.

To maintain industrial peace and congenialatmosphere between the employer and employees in

the industrial organizations. To increase productivity in the organization by

minimizing the conflicts.

To provide an opportunity to the workers to expresstheir views in the management and decision making

on policy matters. To enhance the economic and social status of the

workers by time-to-time improvement of wages,benefits, and by helping the workers in evolvingsound budget.


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To encourage and develop trade unions in theorganization in order to improve the workersstrengths and time-to-time redressal of their

legitimate grievances. To avoid industrial conflicts and their consequences

To provide a basic frame work for the managementand the employees to resolve their differences forsmooth functioning of the industry.

To ensure discipline in the organisation and in theindustry.

To improve the bargaining capacity of the workersthrough their trade unions.

To establish mutually beneficial channel ofcommunication in the organisation industry.

To create opportunities for both management andemployees to review learn, and put positive learninginto practice.


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Objectives of the study

To study the existing practices of industrial relations inVisakhapatnam Steel Plant.

To examine the aspect of IR in VSP as Trade Union in VSP

are playing a dominant role.

To analyze various IR practices followed by VSP.

To portray the organization profile of VSP with focus on

Industrial Relations prevailing therein.

To find out the impact of IR to the employees of VSP.

To determine whether the existing industrial relations are

fulfilling the objectives of the management of VSP.

To suggest the management some measures for better

industrial relations in addition to those already existing.

To help in establishing and maintaining true industrial

pre-requisite for the establishing of a socialist society.


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Methodology:

The primary source of data is collected from executives of the

company; structured questionnaire has been prepared andadministered among employees of VSP to find their perception

about IR.

The secondary source of data: includes the company records,

annual reports, company publications, web sites internet andliterature review done by referring various subject related

textbooks.

The survey was conducted to 100 employees who belong to

different departments. It is random sample in which all levels ofemployees will have the equal chance of participating.

Questionnaire is the method used to gather the information and

opinions of 100 employees. The study was conducted on the topic

Essentials of Industrial Relations in Visakhapatnam Steel Plant.


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DATA ANALYSIS

1. How do you feel about industrial relations in

Visakhapatnam Steel Plant?

SI. No. Criteria No. of

respondents

%

1

2

3

4

Very good

Good

Average

Belowaverage

52

35

12

1

52

35

12

1

Total 100 100


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Conclusion : Majority of the workers feel very good

about industrial relation in VSP. Only a small

percentage of employees have said it to be good and

average. This shows that most of them are satisfied.

IR in VSP Steel Plant

0

10

20

30

40

50

60

ery

good

Good Average Below

average

Criteria

Percentof

res


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2. Indicate the extent of your participation in theindustrial relations aspect with the

management in VSP


respondents

%

1

2

3

Very Active

Active

Not Active

65

35

0

65

35

0

Total 100 100


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Conclusion : From the said analysis, it is understoodthat the all employees are participating in IR related

matters with the management.

Participation of Employees in IR

0

10

20

30

40

50

60

70

Very Active Active

Category

Percentofrespond

en

Series1


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3.How do you feel about Grievance handling

procedure?


respondents

%

1

2

3

4

Very good

Good

Average

Below average

62

27

10

1

62

27

10

1

Total 100 100


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Conclusion : The response given for this shows amajority of the workers to be very much satisfied.This shows that management of VSP has been verysuccessful in dealing with the problems of theworkers.

Grievance Handling

0

10

20

30

40

50

60

70

Veryg

o

Goo

Aver

ag

Below

av

er

Criteria

Percentofresp

o


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4.How do feel about welfare activities?


respondents

%

1

23

4

Highly satisfied

SatisfiedDissatisfied

Highly

dissatisfied

67

302

1

67

302

1

Total 100 100


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Conclusion: The employees are very satisfied withthe kind of welfare activities that is undertake bymanagement of VSP for its employees. Therefore alarge number of employees have rated it as highlysatisfied.

Welfare activities

010203040506070

80

Highlys

atisfi

Satis

fie

Dissa

tisfie

Highly

diss

atis

Criteria

Percentofres

pon

Series1


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5. What is your opinion regarding working conditions in

Visakha steel plant?


respondents

%

1

2

3

Very good

Good

Average

80

14

6

80

14

6

Total 100 100


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Conclusion: The employees are very satisfied with the

working conditions that is undertake by management of

VSP for its employees. Therefore a large number of

employees have rated it as very good.

Working conditions

010

20

30

4050

60

70

8090

Very

good

Good Average

riteria

Pe

rcentofresponden


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6. If there is a problem whom do you approach first?


respondents

%

1

23

4

Controlling

officerDept. head

Trade union

Co-worker

70

015

15

70

015

15

Total 100 100


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Conclusion: Most of the workers in the regard go to their

controlling officer incharge of the Dept. who should be

approached first in case of any such matter. While the rest of

employees thing it fit to report the matter to their trade union

or to their co-workers.

Approch First

0

10

20

30

40

5060

70

80

Criteria

Percentofres

po

Controlling officer

Trade union

Co-worker


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7.Are you aware of suggestion scheme system?


respondents

%

1

2

Yes

No

87

13

87

13

Total 100 100


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Conclusion:Almost all of the employees are

aware of the scheme. The rest of the workers who

are not aware of the scheme.

SUGGESTIONS SCHEME

13%

87%

0

20

40

60

80

100

1 2

%


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8. Is the suggestion scheme system increases

productivity?


respondent

s

%

12

YesNo

6535

6535

Total 100 100


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Conclusion: The higher number of employees are of the view

that suggestion scheme system does help in increases

productivity. While the lesser number think that it does not

help in increases productivity.

SUGGESTION BOX SYSTEM

35%

65%

0

10

20

30

40

50

60

70

1 2


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9. How do you rate the safety measures obtained in

VSP ?


respondents

%

1

23

4

Very good

GoodAverage

Below

average

25

5020

05

25

5020

05

Total 100 100


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Conclusion: Regarding the safety measures in

VSP, the employees seems to have been satisfied

except only 5 % saying that the measures are below

average.

SAFETY MEASURES

5%

20%

50%

0

10

20

30

40

50

1 2 3 4

25%


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10.Do you think that you need changes in the present IRin VSP in the changing scenario ?

SI. No. Criteri

a

No. of

respondents

%

1

2

Yes

No

7

93

7

93

Total 100 100


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Conclusion :All most all employees are satisfied

with the IR system in VSP.

7%

93%

0

20

40

60

80

100

1 2

CHANGES IN THE PRESENT IR IN VSP


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Suggestions:

Appreciation for good performance and proper guidancefor improvement is a must.

It has been observed that the VSP has got good results

with the efforts of I.R. aspects. It is suggested that the

management should give some sort of specialisedtraining to those employees whose performance is less.

So that it will help the organization as well as

employees who are below level of good performance to

improve their quality of work.

If the management conduct periodical trade tests to allthe workers for promotion to higher posts then the

workers will be motivated more.


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Even though the employees of VSP have inter-

departmental transfers, the employees should be

facilitated with inter changing between major plants,so as to acquire knowledge of various equipment

handled by steel plants.

Feed back should be taken as a basic criterion for

giving promotions. The grievance handling procedure in VSP should be

dealt with more carefully and tactically so as to be

justified to the cases arising.

Grievance committee should effectively involve at each

unit level, department level and at zonal level and also

conduct periodical meetings for resolving grievances.


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CONCLUSION:

VSP has formulated contingent plants VSP initiated continuous interaction with employees

and unions

controlling absenteeism was introduced ofDaily

Attendance Recording System (DARS)

Notable step is access to the CEO through access

scheme for redressal of employees grievances

Joint Consultative Machinery (JCM) - to reduce inter-

union conflicts and to achieve consensus on several

work related issues

VSP also introduced quality Circles (QCs) in a big way

to facilitate the employees to discuss the work related

problems and come out with suitable solutions.


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BIBLIOGRAPHY

Books: Aswathappa, K; Human Resource and Personal Management,

Text and cases Tata Mc. Graw Hill Publishing company Limited,

New Delhi, 1984.

James A.F. Stoner, Management, Prentice Hall of India (p) Ltd;

New Delhi, 1984. Megginson Leon C; Personnel and Human Resource

Administration, Richard D; Irwin Inc. Homewood, Illios, 1972.

Subba Rao, P; Essentials of Human Resource Administration

and Industrial Relations, Himalaya Publishing House, Mumbai,

2006. C.S. Venkata Ratnam, Industrial Relations, Oxford University

Press, New Delhi, 2006.

C.S. Mamoria, S.V. Gankar, Personnel Management, Text &

Cases, Himalaya Publishing House, Mumbai, 2005.


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JOURNALS:

Indian Journal of Social Work

Indian Journal of Public Administration Indian Journal of Industrial Relations

Indian Journal of Industrial Training

India Management

HRD News Letter Indian Journal of Public Administration

ICFAI Journal of Management

Annual Reports of Visakhapatnam Steel Plant

Essentials of IR Faculty Presentation 2nd Dec

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