“ Essential Work Skills( apart from Specific Work Skills)

for Better Performance”

The Definition:

Workplace Essential Skills are defined as the skills that people use to perform a wide variety of occupational tasks Efficiently, Effectively, & Economically with great energy, enthusiasm and high degree satisfaction of the self and the employer.

Workplace Essential Skills enable people at work to do the tasks required by their occupation, give them the basics to learn all other skills (job and life) and assist them to manage and adapt to the changing workplace environment.

Essential Work Skills for Better Performance

Importance of Work skills:•Increased Quality of Work •Increased Output of Products and Services •Reduced Time per Task •Reduced Error Rate •Better Health and Safety Record •Reduced Wastage in Production of Products and Services •As employees gain basic skills, their attitudes become more positive.  As a result, they are better able to cope with change, work with managers, and continue to learn.  •Improved Capacity to Cope with Change in the Workplace •Improved Labour-Management Relations •Reduced Absenteeism •Improved Employee Morale/Self-Esteem •Positive Attitude to Lifelong Learning •Better Team Performance

Essential Work Skills for Better Performance

STRATEGY: QUALITY CONTROL

fixed automation flexible automation

end-of-line quality control on-line quality control

fragmentation of tasks work teams, multi-skilled workers

authority vested in supervisor authority delegated to worker

   

Essential Work Skills for Better Performance

CHARACTERISTICS OF TRADITIONAL AND MODERN HIGH PERFORMANCE WORKPLACE:TRADITIONAL MODEL HIGH PERFORMANCE MODEL

Contd..

STRATEGY: HIRING AND HUMAN RESOURCES

labour-management confrontation labour-management cooperation

minimal qualifications accepted screening for basic skills abilities

workers as a cost workforce as an investment

   

Essential Work Skills for Better Performance

CHARACTERISTICS OF TRADITIONAL AND MODERN HIGH PERFORMANCE WORKPLACETRADITIONAL MODEL HIGH PERFORMANCE MODEL

Contd..

STRATEGY: JOB LADDERS

internal labour market limited internal labour market

advancement by seniority advancement by certified skills

   

Essential Work Skills for Better Performance

CHARACTERISTICS OF TRADITIONAL AND MODERN HIGH PERFORMANCE WORKPLACETRADITIONAL MODEL HIGH PERFORMANCE MODEL

Contd..

STRATEGY: TRAINING

minimal for production workers training sessions for everyone

specialized for craft workers broader skills sought

   

Essential Work Skills for Better Performance

CHARACTERISTICS OF TRADITIONAL AND MODERN HIGH PERFORMANCE WORKPLACETRADITIONAL MODEL HIGH PERFORMANCE MODEL

Foundation SkillsBasic Skills

Reading

Writing

Arithmetic & Mathematics

Listening

Speaking

Essential Work Skills for Better Performance

Contd..

Thinking Skills

Creative Thinking

Decision Making

Problem Solving

Seeing Things in the Mind's Eye

Knowing How to Learn

Reasoning

Essential Work Skills for Better Performance

Personal Qualities

Responsibility

Self-Esteem

Self-Management

Integrity/Honesty

Essential Work Skills for Better Performance

Social

SCANS Competencies Resources

Allocates Time

Allocates Money

Allocates Material and Facility

Allocates Human Resources

Essential Work Skills for Better Performance

Contd..

Information

Acquires and Evaluates Information

Organizes and Maintains Information

Interprets and Communicates Information

Uses Computers to Process Information

Essential Work Skills for Better Performance

SCANS Competencies

Contd..

Interpersonal

Participates as a Member of a Team

Teaches Others

Serves Clients/Customers

Exercises Leadership

Negotiates to Arrive at a Decision

Works with Cultural Diversity

Essential Work Skills for Better Performance

SCANS Competencies

Contd..

Systems

Understands Systems

Monitors and Corrects Performance

Improves and Designs Systems

Essential Work Skills for Better Performance

SCANS Competencies

Contd..

Technology

Selects Technology

Applies Technology to Task

Maintains and Troubleshoots Technology

Essential Work Skills for Better Performance

SCANS Competencies

•       Dependability•       Punctuality•       Getting along with others •       Working as a team member •       Organizing the work activities•       Understanding written information •     Basic writing skills •       Basic speaking skills• Being neat and clean in appearance

Essential Work Skills for Better Performance

Contd..

Essential Foundation Skills’ Check list:

•       Maintaining good health •       Knowing own strengths and weaknesses •       Giving an honest day's work •       Loyalty to the organization •       Making independent decisions •       Using initiative and imagination •       Knowing what is expected         Basic arithmetic skills•    Knowing how to use materials and equipments.

Essential Work Skills for Better Performance

Contd..

•       Locating information •       Having specialized training •       Knowledge of operating procedures •       Following instructions •      Working without close supervision •       Working under pressure •      Adjusting to work situations •       Managing time and materials effectively • Following safety regulations

Essential Work Skills for Better Performance

Time Management Beyond

Punctuality

Workshop on:(Session II)

Time Management Beyond Punctuality

4 Important Characteristics of Time :•Time is an equally distributed quantifiable resource.

•Time is perishable with no shelf life but it can not be wasted.

•Time is irrecoverable, irreplaceable and irreparable resource.

•Time quantity available to an individual is not known to anyone.

Time Management Beyond Punctuality

4 Claimants of Time:•Family

•Career

•Social

•Personal

Time Management Beyond Punctuality

4 Work-Time Stealers:•Unplanned & Un-organized Working

•Time Flexibility

•Inter-Personal Conflicts and Poor Communication.

•Personal life Interruptions & Stress

Time Management Beyond Punctuality

4 Myths of Time Management:•Time Management is management of time.

•Time Management requires daily filling up of time management charts and Performa.

•Time management means more working in lesser time.

•Time Management only means Punctuality.

Time Management Beyond Punctuality

4 Interesting Statistics:

•Average executive wastes 6 weeks per year searching for misplaced information from messy desks and files.•In addition to scheduled 30 minutes to 1 hour breaks,even well-paid executive wastes 30 minutes per day on Phone, 30 minutes per day due to late arrival and warm-up after scheduled/ unscheduled breaks, 20 minutes in gossiping, and 20 minutes for early departure / clock watching during working hours.•Every interruption consumes double mental time of physical time consumed.•80% time is wasted in action for the saving of 20% time on planning.

Time Management Beyond Punctuality

4 Importance of Time Management:•Reduces Stress and Provides balanced & happy life.

•Ample Quality time distribution amongst all claimants.

•Improves work performance providing growth opportunities.

•Improves personality and image.

Time Management Beyond Punctuality

4 Reasons of Time Management Failure:•Unrealistic Plans.

•Huge written work and technicality.

•Procrastination due to low priority.

•Non-cooperation of peer groups & others. 

Time Management Beyond Punctuality

4 Proven Time Management Tips:

 

•T - Total Quality Commitment

•I - Instant Effective, Efficient & Economical use

•M - Manageable Schedule

•E - Eliminate Time Stealers

Time Management Beyond Punctuality

4 Prioritizing Options:•Urgent and important

•Important but not urgent

•Urgent but not important

• Not Important and Not Urgent

Time Management Beyond Punctuality

4 Important Simple Tips:•Use Filler in gaps.

•Keep Track of Time.

•Look forward for substitute time utilization options rationally and regularly.

•Avoid Crisis Management as practice. 

Time Management Beyond Punctuality

4 Essential P’s of Time Management Success:•Purpose

•Priority

•Planning

•Practice

Thanks.