ESourcing made easy. Key facts about SourceWeb eSourcing software and services company Established...
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Transcript of ESourcing made easy. Key facts about SourceWeb eSourcing software and services company Established...
eSourcing made easy
Key facts about SourceWeb
• eSourcing software and services company
• Established in 2011
• Headquartered in Gurgaon, NCR with regional office in Chennai
• Set up by two young and pedigreed engineers cum management graduates
• Leadership success at IBM, Sify, BPCL, MapmyIndia, Bain & Company, BNP Paribas, Leo Burnett etc.
• Significant experience in purchase, finance, operations and automotive domain within the core and advisory team
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SourceWeb has a simple mission
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To empower businesses to manage their sourcing function in the most efficient way- by widespread adoption of innovative, easy to use, rapidly deployed and cost effective applications
SourceWeb represents a paradigm shift in the way eSourcing software is designed and delivered. This is what differentiates SourceWeb from competition
What is eSourcing?
• Simply put, using electronic tools for conducting sourcing activities
• Suitable for all type of sourcing requirements-Direct material
- Indirect material
-Capital equipment
-Services
• Incorporation of price as well as non-price factors
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Market information
Get quotes
Negotiate prices and choose winning
supplier(s)Award work and
conclude contract
Why is eSourcing beneficial to you and your suppliers?
Clear benefits for you…
• Fast cost reduction and high RoI
• Improved efficiency and centralization of information
• Repeatability and audit ability of the sourcing process
…and your suppliers
• Transparency and openness in sourcing
• Instant feedback and closure through an interactive process
• Shortening of sales cycle leading to lower sales cost
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These are discrete sourcing processes. One can use eSourcing tools for any one or combination of these
eSourcing is easy to do; simple eSourcing tools correspond to various stages of sourcing
Search for suppliers of
various products and services
RFP
Create and publish RFIs, RFPs
and RFQs
Conduct negotiations
online
Select a supplier, conclude contracts
and place order
Save money
Supplier Registration
RFX Reverse Auctions
Contract Managemen
t
6
Click to navigate
eSourcing is easy to do; simple eSourcing tools correspond to various stages of sourcing
Search for suppliers of
various products and services
RFP
Create and publish RFIs, RFPs
and RFQs
Conduct negotiations
online
Select a supplier, conclude contracts
and place order
Save money
RFX
These are discrete sourcing processes. One can use eSourcing tools for any one or combination of these
7
Click to navigate
Supplier Registration
Reverse Auctions
Contract Managemen
t
Supplier Registration enables you to engage existing suppliers and court new suppliers 24X7
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Always keep finding new suppliers• Always on web interface for new suppliers to register themselves• Have a ready set of suppliers even before you actively start supplier
development • Rewards proactive and ambitious suppliers
Keep control of the supplier empanelment process• Evaluate suppliers with your own supplier evaluation processes and
standards• Empanel suppliers when they meet ‘your’ standards
Supplier enablement• Supplier self-service: Get current, accurate and complete supplier
information filled by suppliers themselves
No capex, operate on an opex model• No upfront investments in software and hardware due to SaaS
delivery model
SourceWeb Supplier Registration is focused on the right features
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Easy user interface for suppliers to register• User friendly interface: Easy intuitive web UI, users not
dependent on training• Supplier registration wizard: Step by step guidance for supplier
registration• Custom fields: Define additional customer specific attributes• Powerful search engine: Use keywords to search on various fields
Exhaustive and customizable supplier registration form• Basic and contact details• Financial details• Standard UNSPSC and customized drill down taxonomy of
products and services • Catalogues and customer references• Government and tax registrations• Certifications• Attachments uploads
eSourcing is easy to do; simple eSourcing tools correspond to various stages of sourcing
Search for suppliers of
various products and services
RFP
Create and publish RFIs, RFPs
and RFQs
Conduct negotiations
online
Select a supplier, conclude contracts
and place order
Save money
RFX
These are discrete sourcing processes. One can use eSourcing tools for any one or combination of these
10
Click to navigate
Supplier Registration
Reverse Auctions
Contract Managemen
t
RFX is a multipurpose module, with wide usage across departments
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Request for Information
• Requesting expression of interest (EoI) and also information from suppliers
• Understand supplier market dynamics
• Obtain information so that a common RFP document can be invited
Request for Quote
• Invite formal quotes for purchase items
• Sealed bids from suppliers invited and evaluated
• Can use the bids to set up a reverse auction, depending on item type
Request for Proposal
• Invite proposals from suppliers
• Pre-qualify them for bidding round if they meet the technical & commercials requirements
RFI
RFP
RFQ
RFX
Sup
plie
r/ Ven
dor
RFX, simplifying management of your RFPs
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I
II
Where Hosur
How much 50K
When 9 week
Quote Item 1 $9.5
Quote Item 2 Rs875
Where Sanand
How much 10K
When 6 week
Quote Item 1 $11
Quote Item 2 Rs925
Where Noida
How much 20K
When 3 week
Quote Item 1 $18
Quote Item 2 Rs1100
Where Delhi
How much 35K
When 5 week
Quote Item 1 $21
Quote Item 2 Rs1000
Where Hosur
How much 50K
When 9 week
Quote Item 1 $9.5
Quote Item 2 Rs875
Where Noida
How much 20K
When 3 week
Quote Item 1 $18
Quote Item 2 Rs1100
Where Sanand
How much 10K
When 6 week
Quote Item 1 $11
Quote Item 2 Rs925
Where Delhi
How much 15K
When 1 week
Quote Item 1 $17
Quote Item 2 Rs1200
I II III IV
Where Delhi Sanand Noida Hosur
How much 15K 10K 20K 50K
When 1 week 6 week 3 week 9 week
Quote Item 1 $17 $11 $18 $9.5
Quote Item 2 Rs1200 Rs925 Rs1100 Rs875
Bu
yer/
pu
rchase
r
• Simplifies RFX management for any product/ service
• Manage suppliers, publish RFX, invite bids & evaluate at the click of a mouse
III
IV
SourceWeb RFX focuses on usability and support, and has the right number of features
Usability
• Create partial forms- save drafts
• Step by stem wizards to create RFX and create RFX response
• Export forms and responses to excel, word, PDF
• Use existing RFX as templates for re-use
• Batch downloads of attachments
• Industry category master
• Global location maser
• “Unit of measurement “master
• Multiple time-zones support
• Multiple currency support
Features
• Dynamic form creation • RFX accessibility-
private/ open• Deadline- hard/ soft• My Suppliers- buyer’s
supplier network• Edit published RFX• Summary of changes in
tracked mode• Change privacy and
deadline of a published RFX
• Add and delete suppliers from published RFX
• Un-submit supplier responses
• Retract RFX• Reminders to suppliers• Auto/ manual close RFX• Live response status• Live response
tabulations- quotes, questionnaire responses, by supplier etc.
Support & service
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• 12x5 support• Onsite support• Remote debugging• FAQs
• SSL enabled website- https://
• Audit trail• Auto expiry of
password• Email
authentication• Strict access
control rights management
• Firewalls• Intrusion detection
systems• IP Block• Antivirus• Disaster recovery• Backup policy
Security
• Guided on-boarding/ self registration
• Search and respond to public RFX
• Notify intention to respond
• Request resubmission of response
• Summary of changes of republished RFX
Buyers Suppliers
Common
• Dashboards• Profiles• System
notifications• Private messaging• List of pending
actions for easy tracking 13
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Parameters Manual process Sourceweb RFXEfficiency
Time taken per RFX Time consuming Automated and fast Repeatability Every process starts from scratch Repeatability in a click
Errors Error prone No manual errors Commercial benefit
Cost per RFP Expensive- less RFXs per person Economic- same person can handle more RFXs
Supplier network Few bids, local participation High, global participation Purchase price High Price reduction over time
Organizational effectivenessAudit No audit trail Audit trail created at every action
Record keeping Records seldom kept- no automatic record keeping Automatic record keeping
Data security Always suspect Assured data security Employee on-boarding Lengthy training Quick onboarding due to ease of use
Organization impact Keeps status quo, intelligence housed in employees who may leave
Progressive, intelligence instituted within the organization
Supplier enablement No suppler modernization and enablement E-enablement and process enablement of suppliers
Environment impact Paper intensive Paperless
The benefits of using SourceWeb RFX are easy to see, quick to achieve and measureable
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SourceWeb RFX has the highest level of internet security
https://- SSL enabled website which ensures secure transmission of data between user’s machine & server
Strict access control policies, rights management
Use of latest firewalls
Intrusion detection system
Antivirus
Audit Trail, IP block, etc.
Disaster management system
Auto expiry of password, email authentication
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SourceWeb places a huge amount of emphasis on security, and has adopted world’s best and most stringent security standards
Sourceweb RFX is quick and easy to deploy
• Receive the welcome kit in a secured file from SourceWeb
• Use the given login credentials to login to https://www.sourceweb.in for the first time
• Change the password at first login
• You are good to go. Start saving. Call us for any help
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eSourcing is easy to do; simple eSourcing tools correspond to various stages of sourcing
Search for suppliers of
various products and services
RFP
Create and publish RFIs, RFPs
and RFQs
Conduct negotiations
online
Select a supplier, conclude contracts
and place order
Save money
These are discrete sourcing processes. One can use eSourcing tools for any one or combination of these
RFX
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Click to navigate
Supplier Registration
Reverse Auctions
Contract Managemen
t
What is Reverse Auction?
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• Real time competitive event helps reach the correct market price quickly
• Price needs not be the only criteria- weights can be assigned to non-price criteria like switching costs, product quality, service quality, reliability etc.
• Most popular way of conducting negotiations online
• Sellers compete to win the right to supply goods and services
• The price decreases progressively until no more lower bids are received
• Let us take an illustrative example
• Lets say you need to buy steel plates for your upcoming project
• Steel Plates are required in 3 to 12mm thickness
12mm 10,000 Kg
10mm 10,000 Kg
8mm 5,000 Kg
6mm 5,000 Kg
3mm 5,000 Kg
Reverse Auction- how does it work, an example
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Reverse Auction- how does it work, an example
Item Qty Min Starting Bid
Winning Bid Winning Bidder
Plate-12mm 10,000 Kg 35.00 35.00 Bidder1
Plate-10mm 10,000 Kg 35.00 35.00 Bidder1
Plate-8mm 5,000 Kg 34.00 34.00 Bidder2
Plate-6mm 5,000 Kg 34.00 34.00 Bidder3
Plate-3mm 5,000 Kg 34.00 34.00 Bidder3
Server Date-Time: 05-Feb 13:00:00
Auction Ends in: 120 Min, 0 Sec
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Reverse Auction- how does it work, an example
Item Qty Min Starting Bid
Winning Bid Winning Bidder
Plate-12mm 10,000 Kg 35.00 34.50 Bidder1
Plate-10mm 10,000 Kg 35.00 34.75 Bidder2
Plate-8mm 5,000 Kg 34.00 34.00 Bidder2
Plate-6mm 5,000 Kg 34.00 34.00 Bidder3
Plate-3mm 5,000 Kg 34.00 34.00 Bidder3
• Bidders can bid on any item any time
• Bidder must place a bid lower than his own last bid for the item
Server Date-Time: 05-Feb 13:09:50
Auction Ends in: 110 Min, 10 Sec
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Reverse Auction- how does it work, an example
Item Qty Min Starting Bid
Winning Bid Winning Bidder
Plate-12mm 10,000 Kg 35.00 34.00 Bidder1
Plate-10mm 10,000 Kg 35.00 34.50 Bidder2
Plate-8mm 5,000 Kg 34.00 33.50 Bidder2
Plate-6mm 5,000 Kg 34.00 33.00 Bidder1
Plate-3mm 5,000 Kg 34.00 34.00 Bidder3
Server Date-Time: 05-Feb 13:20:00
Auction Ends in: 100 Min, 0 Sec
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Reverse Auction- how does it work, an example
Item Qty Min Starting Bid
Winning Bid Winning Bidder
Plate-12mm 10,000 Kg 35.00 33.00 Bidder1
Plate-10mm 10,000 Kg 35.00 33.50 Bidder2
Plate-8mm 5,000 Kg 34.00 33.00 Bidder3
Plate-6mm 5,000 Kg 34.00 32.00 Bidder3
Plate-3mm 5,000 Kg 34.00 33.00 Bidder3
Server Date-Time: 05-Feb 14:00:00
Auction Ends in: 60 Min, 0 Sec
23
Reverse Auction- how does it work, an example
Item Qty Min Starting Bid
Winning Bid Winning Bidder
Plate-12mm 10,000 Kg 35.00 32.00 Bidder1
Plate-10mm 10,000 Kg 35.00 33.00 Bidder3
Plate-8mm 5,000 Kg 34.00 32.50 Bidder3
Plate-6mm 5,000 Kg 34.00 32.00 Bidder3
Plate-3mm 5,000 Kg 34.00 32.50 Bidder3
Server Date-Time: 05-Feb 14:15:00
Auction Ends in: 45 Min, 0 Sec
24
Reverse Auction- how does it work, an example
Item Qty Min Starting Bid
Winning Bid Winning Bidder
Plate-12mm 10,000 Kg 35.00 32.00 Bidder1
Plate-10mm 10,000 Kg 35.00 33.00 Bidder3
Plate-8mm 5,000 Kg 34.00 32.50 Bidder3
Plate-6mm 5,000 Kg 34.00 32.00 Bidder3
Plate-3mm 5,000 Kg 34.00 32.00 Bidder3
Server Date-Time: 05-Feb 14:56:00
Auction Ends in: 4 Min, 0 Sec
• A Bid came in last 5 minutes so auction time is extended by another 10 minutes
25
Reverse Auction- how does it work, an example
Item Qty Min Starting Bid
Winning Bid Winning Bidder
Plate-12mm 10,000 Kg 35.00 32.00 Bidder1
Plate-10mm 10,000 Kg 35.00 33.00 Bidder3
Plate-8mm 5,000 Kg 34.00 32.50 Bidder3
Plate-6mm 5,000 Kg 34.00 32.00 Bidder3
Plate-3mm 5,000 Kg 34.00 32.00 Bidder3
Server Date-Time: 05-Feb 15:06:00
Auction Ends in: Auction ended
• No more bids and auction end time has passed. Auction ends
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Reverse Auction- how does it work, an example
• You can save between 5-50% depending upon nature of the Item.
Item Qty Min Starting
Bid
Winning Bid
Winning Bidder
Savings(INR)
Plate-12mm 10,000 Kg 35.00 32.00 Bidder1 30,000
Plate-10mm 10,000 Kg 35.00 33.00 Bidder3 20,000
Plate-8mm 5,000 Kg 34.00 32.50 Bidder3 7,500
Plate-6mm 5,000 Kg 34.00 32.00 Bidder3 10,000
Plate-3mm 5,000 Kg 34.00 32.00 Bidder3 10,000
Total savings
77,500
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What benefits do I get out of reverse auction?
Save hard cash
• Competitive bidding ensures that price reaches the ‘correct market price’
• Savings between 5-50% are common, depending upon the category
Time is money
• Price negotiation can take months, especially if number of suppliers is large
• With reverse auction, you can discover the right price in as less as 30 minutes
Good suppliersalways like it
• Shortening of sales cycle leading to lower sales cost for suppliers
• Transparency and openness in sourcing- opportunity for non incumbent progressive suppliers
Transparency and audit• Electronic process with
automatic error checking and audit trail
• Trails and reports can be used for audit purposes. Purchase auditors will love you for it
How to do a reverse auction- general guidelines*
Clear specifications• Create very clear WRITTEN specs for
the product/ service
• Attach supporting documents, pictures, test specifications
• Allow time and opportunity to suppliers to ask questions/ clarifications
Market dynamics• Competition for your business should
be high. Suppliers should be willing to compete for your business
• Order should be attractive for the suppliers
• The number of competing suppliers should not be too low
Supplier communication• Important to convey your own
commitment to reverse auction process to suppliers
• Walk the talk by using bids received in reverse auctions to award business
• Reverse auctions benefits good suppliers. Communicate the benefits.
Prequalification of suppliers• Critical ingredient for success.
Prequalify using questionnaires. Can use eRFX tools or do in offline way**
• Ensures suppliers have the capability to deliver and understand the product specifications well
• Helps set start prices
*SourceWeb provides a detailed document on guidelines to doing a reverse auction. Please do not hesitate to ask for the document**SourceWeb provides an extremely easy to use and cost effective eRFX software
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Purchase categories most often sourced using reverse auctions
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Categories Products/ services
Capital Expenditures Office Equipment, Vehicles, Basic Construction, Materials, Architectural and Engineering Services, Furniture etc.
Overhead and Support
Business Travel, Office Supplies, General Insurance, Auto Fleet, Trainings, Travel and Hotels, Insurance etc.
Facilities Utilities, Contract Services Building Maintenance, Outside services- Temp labour, Security, Gardening / Environmental, Janitorial and Property, Waste, Catering etc.
Information Technology & Communication
Mainframe Equipment, System Software, Contract Programmers, Software (Package & Custom), Telecommunications Hardware, Set Top Boxes, Telecom Access, Equipment Rental, Data Processing Services etc.
Marketing and Advertising
Media Space (Planning and Buying), Advertisement, Direct Mail, Commercial Printing, Market Research, Telemarketing, Promotional Items, Public Relations, Promotions and Sponsorships etc.
Others Freight- local, domestic and international, Packing supplies, Perishable goods, R&D/Lab supplies
Why use SourceWeb for Reverse Auction?
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• Extremely easy to use
• Proactive phone and email support
• Best practices embedded
• Free guides and resources to help get more out of your events
• Transparent per auction pricing
• No ‘percentage of identified savings’ pricing
Features of SourceWeb Reverse Auction (1 of 2)
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Technology- Based on robust Microsoft .Net 2.0 and Microsoft SQL Server- Easy to use GUI-Windows Interface- Application and data security through passwords and code obfuscation
- Application and data hosted on servers managed by Amazon Web Services
Settings- Any number of items per auction- Auctions in any currency- Bidders and buyers can be in different time zones- Auto extension- Upload specifications and documents
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Features of SourceWeb Reverse Auction (2 of 2)
Software Features- Instant Smart Notifications for winning bids, new messages, auction status changed, auction extension, auction paused, auction extended
- Send and receive messages from admin during the auction
Buyer- Bidding status for all items in the auction- Ability to pause the auction- Real time bidding graphs - Post Auction reports with
8 Complete auction details and history8 Bidding graphs8 Winning bids and bidders with rank (L1,L2..)8 Auction savings
Bidder- Direct and proxy bidding - Bids can have bid decrement set at item level- Excessive bid variation warning- Next valid bid automatically suggested in bidding window
Step by step guide to a SourceWeb Reverse Auction- a collaborative, methodical processIdentify the product/ service/
project to be sourced
using reverse auction
Create clear written
specifications of the
item
Create an RFQ with
the detailed product
specifications and pre-qualification questionnai
re
Float the RFQ to all potential suppliers. Include as
many suppliers as feasible at this stage
Identify the qualified suppliers based on
your parameters. Communica
te the results to all participants
Communicate your
intention and
commitment to use reverse auction
negotiation to the
eligible suppliers
Send details of the
eligible suppliers
and starting quotes to
SourceWeb
SourceWeb creates the
reverse auction event in
consultation with the buyer
SourceWeb trains the suppliers and the buyer on
the reverse auction module
Suppliers fill a Process
Compliance Form,
binding them to the T&C in the
RFQ document and also
T&C of the event
SourceWeb communica
tes personalize
d login credentials
to all participants
shortly before the
event
Actual event.
SourceWeb personnel on standby to address any real
time issues
Upon completion of auction, detailed report of auction
sent to the buyer on the same
day by SourceWeb
SourceWeb sends thank
you note and
feedback form to all
participants including the buyer
Buyer communica
tes the result to both the
successful and non-
successful participants
Regular procurement processes- contracts, POs etc.
34
eSourcing is easy to do; simple eSourcing tools correspond to various stages of sourcing
Search for suppliers of
various products and services
RFP
Create and publish RFIs, RFPs
and RFQs
Conduct negotiations
online
Select a supplier, conclude contracts
and place order
Save money
These are discrete sourcing processes. One can use eSourcing tools for any one or combination of these
RFX
35
Click to navigate
Supplier Registration
Reverse Auctions
Contract Managemen
t
Effective Contract Management has huge benefits: risk mitigation, efficiency, governance
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Gain visibility to manage risk and obligations• Achieve compliance and reporting• Prevent missed deadlines and opportunities, unmet obligations,
unenforced rights and overlooking key automatic renewal dates• Avoid contractual penalties and other associated costs due to poor
governanceCentralize contracts to eliminate inefficiency
• Traditional way of contract management is ‘Contract Mismanagement’• Centralized contracts eliminate
• Missing contracts• Contracts not accessible because the contract owner is on ‘leave’• Multiple copies with no clarity on final, executed copy
No capex, operate on an opex model
• No upfront investments in software and hardware due to SaaS delivery model
SourceWeb Contract Management is focused on the right features, not maximum features
Contract filing• Content creation wizard: Step by step guidance for contract creation• Custom fields: Define additional customer specific attributes• Cloning: Copy contracts to create similar documents• Audit tracking: Trace amendments made to the contract for purposes of
compliance monitoring and auditing• Attachments: Attach documents such as addendum, exhibits etc.
User friendly interface: Easy intuitive web UI, users not dependent on trainingPowerful search engine: Use keywords to search on various fields
Alerts: Enable rule based advanced alert notifications to promote timely action by usersTask milestone: Manage milestones of tasks such as due date, priority etc.
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We are happy to help
Konark Singhal Manesh Jain
• Former VP, MapmyIndia
• Ex Management Consultant, Bain & Company
• MBA, IIM Bangalore
• B Tech, IIIT Allahabad
• Instrumental in growing MapmyIndia to the leading navigation player in the region
• Experience of solutioning and management consulting at the highest level. Experience of raising equity at MapmyIndia
• [email protected]/ 9818657760
• Former strategy consultant, IBM
• Ex Project Manager, Sify Software
• MBA MDI Gurgaon (Gold medallist)
• Rich experience in Implementing large IT initiatives delivering business value
• Experience in Product Management and Client facing functions
• Experience in implementing channel management and extra enterprise solutions
• [email protected]/ 989975699738