eShares Mentoring bootcamp

Mentoring BootcampHow to get the best from each other

Ricardo Moraes

Agenda

eShares Mentoring Program Understanding Mentoring

Mentoring ProcessMentoring Skills

Mentoring program goals

Reduce turnover

Better management

Increase customer satisfaction

Increase productivity

Mentors’ expectations

Start

Set up the engagement contract

Attitude to build trust


DuringKeep a positive attitude

Regular check-ins

Give directions


Closing

Develop mentee’s critical thinking

Reduce dependencies

Lack of understanding the benefits

Lack of resources

Lack of a facilitator

Lack of measurement

Risks

Athena’s encouragement and practical plans for dealing with

personal dilemmas

Challenging MotivatingInspiring

Personal & Career Development

Guidance

Experience sharing

Ongoing relationship that can last

Basisof Mentoring

Mutual trust

Regular “contact” & conversation

Genuine belief in the process

Two-person growth

Principlesof Mentoring

Uniqueness

Uniqueness

Coaching Counseling

Synergy

Learning, not teaching

Empowerment

Responsibility

Relationship

Power-free

Dependencies

Independent critical thinking

Mentees

MenteesReflection

Willingness to learnConfidentiality

Active listening

Commitment

Responsibility

Take on initiatives

Drive the relationship

Make contact

Create agenda

Report on progress

Co-op diary

Come prepared!

Artof Mentoring

Different Hats

Teacher

Counselor

Referral Agent

Door OpenerRole Model

Guide

Advisor

Motivator

Mentors

MentorsAppreciative

Inquiry

Storytelling & self-disclosure

Positive challenge

Active listening & Observation

Concreteness & Focus

Empathy, Warmth & Respect

“Ear of child”

Track positive energy

Enhance positive attitude