ES2007D Professional Communication€¦ · • Marketing • Building Control • Valuation &...
Transcript of ES2007D Professional Communication€¦ · • Marketing • Building Control • Valuation &...
ES2007D PROFESSIONALCOMMUNICATION
Department of Real Estate
School of Design and Environment
NUS
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YOU
1 2 3 4 5 6 7 8 9 10Not
important
at all
Extremely
important
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Problem solving Coordinating with others People Management Critical thinking
NegotiationQuality Control Service Orientation
Judgement & decision-making Active Listening Creativity
SOURCE: FUTURE OF JOBS REPORT 2016, WORLD ECONOMIC FORUM
TOP 10 SKILLS
FUTURE OF JOBS REPORT 2016
WORLD ECONOMIC FORUM
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Problem solving
Coordinating with others
People ManagementCritical thinking
NegotiationService Orientation
Judgement & decision-making
Creativity2020Emotional Intelligence
Cognitive flexibility
SOURCE: FUTURE OF JOBS REPORT 2016, WORLD ECONOMIC FORUM
Communication
Skills
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Source: Graduate Management Admissions Council
600 employers
(2014)
They want people who can
speak well, write well,
listen well to others,
present well, sell ideas,
negotiate
Communication,
teamwork and
interpersonal
skills are
critical.
Communication
skills top the list,
followed by
teamwork, technical,
leadership and
managerial skills
Employers ranked
communication
skills twice as
important as
managerial skills.
Communication
is KEY
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WHAT DO PEOPLE IN THE REAL ESTATE INDUSTRY HAVE TO SAY?
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• Marketing
• Building Control
• Valuation & leasing
• Project Management
• Asset & development
• Consultancy & research
• Property & facilities management
• LTA
• HDB
• SLA
• Sembcorp
• CapitaLand
• Knight Frank
• Woh Hup Pte Ltd
• Jones Lang LaSalle
• Colliers International
170
Professionals
34 from
Real
Estate
industry
Temasek Workplace
Survey (2009)
0 0 0 0 0 03.3
0
6.3
0 03.3
34.4
40.6
25
15.6
37.5
25
62.559.4
68.8
84.4
62.5
71.9
0
10
20
30
40
50
60
70
80
90
Oral
Presentation
Meeting Negotiation Interpersonal
Skills
Teamwork Listening
Skills
Importance of these Skills for your Job
Not at all Somewhat important Important Very important
0% 0% 0% 0%0%
12.5%
3.10%
18.8%
43.8%
34.4%
28.1%
32.3%
56.3%53.1%
68.8%
50.0%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Email Writing Letter Writing Report Writing Proposal Writing
Importance of these Skills for your Job
Not at all Somewhat Important Very Important
Listening
46.9%
Interpersonal
Skills
59.4%
Written
Communi-
cation
34.4%
Inter-
cultural
Aware-
ness
18.8%
Oral
Communi-
cation
46.9%
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HOW IMPORTANT DO YOU THINK THIS COURSE IS TO YOU?
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Get a job
Perform well on the job
Open the door to promotion
In ES2007D, you are not only learning the
skills you need for your first job, you are
gaining skills for a career.
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Job Interview Skills
Interpersonal and Intercultural Skills
Meeting and Negotiation Skills
Proposal Writing Skills
Oral Presentation Skills
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Appreciate the complex nature of communication and
understand key communication concepts and principles.
Write well-structured and convincing proposals.
Make clear and impactful formal presentations.
Discuss ideas clearly and confidently at meetings and
negotiations.
Develop effective interpersonal skills and intercultural
awareness.
Course objectives
Co
urs
eo
bje
cti
ve
s
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Meeting
15%
Individual PRE
15%
Group Proposal
25%
Group PRE
30%
Participation
15%
Meeting
Individual PRE
Group Proposal
Group PRE
Participation
100% CA
Depth of reflections (5%)
Contributions to class discussions and
performance in activities (e.g. job interview)
Communication with peers
Quality of your peer evaluations
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The Approach
DRE HOLDINGS
Apply for a position
with DRE Holdings by
this Friday.
Course Schedule 2016-17
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Susan Lee
Chief Executive Officer
Norhayati Ismail
Director
(Planning and Projects)
Christina Ng
Director
(Finance and Human Resource)
Business
Development
Manager
Human
Resource
Manager
Organization Structure
Operations
Managers
Client
Relationship
Manager
DRE HOLDINGS
Finance &
Accounting
Manager
Associate
Leasing
Executives
No sneakers.
No flp-flops.
No shorts.
No T-shirts.
No jeans.
Shirt (long or short sleeves)
and pants
Dress shoes
Blouse with skirt or pants
Dress
Covered shoes
DRE HOLDINGS
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DRE HOLDINGS
Co-working spaces in
Singapore
Second CBD
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Ms Lynette Leong
Chief Executive Officer
Executive Director
CapitaLand Commercial Trust
Management Ltd
Mr Tan Eng Kiat
Principal Planner Manager
Urban Planning & Design (SEA)
Surbana Jurong Pte Ltd Singapore
11 / 11 5pm
DRE HOLDINGS
Workplace Simulation in DRE Holdings
Flipped Classroom approach
Read /watch and understand content ahead
Practise, participate and discuss in class
DRE HOLDINGS
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TUTOR AND STUDENT ROLES
Senior Management (Director & Advisor)
In-house Workshop Trainers
Lecturers
Tutors
Interns / Employees
Board of Directors
Students
Students
29
Apply for a position
with DRE Holdings by
this Friday.
Course Schedule 2016-17
Visit the ES2007D course site http://blog.nus.edu.sg/es2007d/
At the DRE Holdings tab, go to Careers
Apply for a position.
Prepare your curriculum vitae (c.v.)
Send your email application with c.v. to your tutor before this Fri, 12
Aug, 5pm.
Prepare for Week 2 Session 1. Go to Learning Resources -
“Job Interview and Elevator Pitch”.
Access today’s lecture slides on Course Schedule 2016-17.
DRE HOLDINGS