ERP_Intro
description
Transcript of ERP_Intro
Julie Smith David, Arizona State University
ERP and Beyond
Enterprise Resource Planning:
In the Market and ASU
Julie Smith David, Arizona State University
Agenda
Overview of ERP and the Market What’s been done at ASU Overview of what’s beyond ERP Demonstrations
ERP: JD Edwards ERP: SAP Details of Supply Chain Systems (Sue Siferd)
Julie Smith David, Arizona State University
Business Processes
Collaborative Technology
Solver Technology
IndividualApplications
Source: Scott Hadley Numetrix User’s Group Meeting, September 1999
Julie Smith David, Arizona State University
Business Processes
Collaborative Technology
Solver Technology
Heuristics:MRP, MRP II
Source: Scott Hadley Numetrix User’s Group Meeting, September 1999
Julie Smith David, Arizona State University
Business Processes
Collaborative Technology
Solver Technology
ERP:Reengineering
Source: Scott Hadley Numetrix User’s Group Meeting, September 1999
Julie Smith David, Arizona State University
ERP Systems -What’s the Big Deal?
Definition? “Complete solution” Enterprise-wide (although somewhat focused on
manufacturing) Multi-site support Transactions flow through business processes Integrated database Client/server Multinational support
Julie Smith David, Arizona State University
ERP: An Integrated Solution
Customer OrderProcessing
InventoryManagement
Manufacturing
ProcurementReceiving
Shipping
Financial System
Hu
ma
n R
esource
s
Equip.
Ware-house
Julie Smith David, Arizona State University
There’s More to Consider!
Configurable vs. changeable Versatility - multiple manufacturing procedures Industry tailored
Oracle CPG (Consumer packaged goods) SAP Retail
Workflow Capabilities EDI Web-enabled
Julie Smith David, Arizona State University
Evaluation Criteria *
Functional fit Tight integration Flexibility Scalability User friendliness Implementation time Database technology
*Largely from www.expressindia.com/newadds/bsl/advant.htm
SecurityUpgrade availabilityCustomization
Allowed?Needed?
Local supportReference SitesTotal Cost
Julie Smith David, Arizona State University
Who are the Players?
Julie Smith David, Arizona State University
Functionality:Architecture
Source: Hecht, B. (1997) Choose the right ERP software. Datamation.(March 1997).
Julie Smith David, Arizona State University
Manufacturing: Accounting
Source: Hecht, B. (1997) Choose the right ERP software. Datamation.(March 1997).
Julie Smith David, Arizona State University
Introducing ERP to ASU
Faculty initiatives Training Desktop availability User group meetings
Student initiatives JD Edwards SAP
Julie Smith David, Arizona State University
Opportunities for Using SAP in courses
Multiple modules = multiple potential uses Examples - what’s in various modules
ACC 587: Accounting & Business Controls
Phased Implementation over multiple trimesters
Julie Smith David, Arizona State University
J.D. Edwards Project
Graduate class Divide into teams Assign each to a functional area Perform self-directed research
Identify “best practices” Determine if JDE can support those practices Design an executive interface Implement using JDE toolkit
Julie Smith David, Arizona State University
JD Edwards Progress
Slowly but surely… ACC330 in the fall
Revenue cycle Manufacturing Procurement
Goals Data and system integration concepts Complexity Financial and non-financial data requirements
Julie Smith David, Arizona State University
Introduction to JD Edwards
Overview of architecture Navigation opportunities
Menu structure Direct access through program Ids Search capabilities
Demo of entering transactions, and seeing integrated data change in real time
Julie Smith David, Arizona State University
Is ERP Everything?
Julie Smith David, Arizona State University
Supply Chain Management
Information Technology
Sue Perrott SiferdSupply Chain Management Department
College of Business
Credit to Professor Phil Carter for his thoughts throughout.
Julie Smith David, Arizona State University
What is Supply Chain Management?
Management of all resources necessary to bringproducts and services from idea generation to fruition in the hands of the final customer,including reuse, recycling and final disposal.
Supply Chain Management is:
A broader view than ERP!
Julie Smith David, Arizona State University
SCM
ORMS
How they fit together
ERP ProductDesign CRM
Sup
plie
rs
Cust
om
ers
Employees
e-commerce
Adapted from: Numetrix Users Group meeting, 1999
Julie Smith David, Arizona State University
Drivers of the “Supply Chain Concept”
Competitive focus on Cost ReductionDecreased time to marketHigh qualityCore competenciesNeed to be flexible
Technological opportunities
Julie Smith David, Arizona State University
ALL business disciplines are included!Silos in business organizations aredisappearing.
Who is part of the Supply Chain?
“Supply Chain” has morphed intoall of business!
Julie Smith David, Arizona State University
“Best Practice” SC Characteristics
Supplier/Customer PartnershipsContinuous ImprovementSupplier-Managed InventoriesMulti-functional teams for
nearly everything!...
Julie Smith David, Arizona State University
How is technology a part of Supply Chain?
NeededSupplyChainEfficiencies
TechnologicalGrowth
Pressure goes both ways!
Julie Smith David, Arizona State University
How is e-commerce related to SCM?
e-commerce or e-business is rapidly becoming ALL business.
We have achieved a ubiquitous connectivity!
Julie Smith David, Arizona State University
What is different about e-business?
Three things (for starters!)Without regard to time and space:
1. Ability to exchange informationeasily
2. Transactions can be done with ease.
3. Ability for joint decision-making
Julie Smith David, Arizona State University
Ability to exchange information easily
We have an open platformFiles are in a common formatEverybody (?) has common standard
Julie Smith David, Arizona State University
Transactions can be done with ease.
“Interoperability” means systems can talk to one another.Achieved two ways:1. All using a common standard.
XML is a growing standard.2. Translation Software
API (Application Programming Interface)
Julie Smith David, Arizona State University
Ability for joint decision-making
Decision Support Systems
Intelligence to design the Supply ChainApplications such as
Where to locate inventoryOptimization across organizational
boundariesShared risk
Julie Smith David, Arizona State University
Is ERP Everything?
Julie Smith David, Arizona State University
Some of the alphabet soup...
ERP enterprise resource planningORMS operating resource mgt. systemCRMS customer relationship mgt. systemS&OP sales and operations planningVMI vendor managed inventoriesECR efficient consumer responseATP available to promiseCTP capable to promiseAPS advanced planning systems
Julie Smith David, Arizona State University
Business Processes
Collaborative Technology
Solver Technology
e-Business:New Business Models
Source: Scott Hadley Numetrix User’s Group Meeting, September 1999
Julie Smith David, Arizona State University
Interorganizational Systems
Business Processes
Collaborative Technology
Solver Technology
NumetrixDemandPlanning
SiebelCustomWorks
OneWorldORMS
Ent PlanDist PlanDOMA
xtr@
Channel
Customer
Front Office Back Office
Execute
Plan
Demand Supply
Source: Numetrix Users Group meeting, 1999
ActiveEra
Julie Smith David, Arizona State University
Interorganizational Systems Classes of systems
Advanced planning systems (Solvers to Complete) JD Edward’s Numetrix i2 Technology’s Rhythm Manugistics
Customer relationship management systems Estimated market: $16.8 b by 2003 (AMR Research) Siebel Systems IMI
Operations resource management systems Ariba Commerce One
Business Processes
Collaborative Technology
Solver Technology
Julie Smith David, Arizona State University
SCM
ORMS
How they fit together
ERP ProductDesign CRM
Sup
plie
rs
Cust
om
ers
Employees
e-commerce
Adapted from: Numetrix Users Group meeting, 1999
Julie Smith David, Arizona State University
How Companies Seem to Adopt Them
FunctionalExecution
InternalExecution
Extend &Integrate
Traditional Emerging Leading
Source: Numetrix Users Group meeting, 1999
Inte
gra
ted
Su
ppl
y C
ha
inP
erf
orm
ance
Julie Smith David, Arizona State University
Demo
MySAP.com Business to business Similar to other ORMS software
Julie Smith David, Arizona State University
More Questions than Answers:
What should we be doing withtechnology in our classes?
What is our obligation to ourstudents?
How do we best serve them?
Julie Smith David, Arizona State University
Questions?
Extra source: Softwire:
http://www.businessfinancemag.com/softwire/