Erich NW Network 2009 Session -- Training at a Distance

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    Training at a Distance

    Erich Stiefvater, NWREL

    NW Network Conference 2009

    March 2-4, 2009

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    Why meet or train online?

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    Online Meeting/Training Pros

    Low cost

    Convenient

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    Online Meeting/Training Cons

    Why meet or train online?

    What tools are available?How do I run an effective online

    session?

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    Questions to Ask Yourself

    Does an online meeting or training

    make sense

    What tools are available?

    How do I run an effective online

    session?

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    What tools are available?

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    Questions to Ask Yourself

    Why meet or train online?

    What tools are available?How do I run an effective online

    session?

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    Project Details

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    What is Web Conferencing?

    What are Webinars?

    Web conferencing

    Two or more sites, two-way communication

    Collaboration focused

    Webinars

    Two or more sites, usually one-way

    communication, but can include audience

    involvement

    Training or presentation focused

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    What is WebEx?

    WebEx, recently purchased by Cisco, is

    dominant, holding 64% market share

    NWREL currently has 20 seats for

    WebExs Meeting Center and Training

    Center (but not Event Center)

    Other products: PictureTalk, Microsoft

    LiveMeeting, Centra, Elluminate,NetSpoke, Adobe Connect

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    NWREL Pilot Program12/1/07 11/30/08

    Fall 2007: Reviewed options for delivery ofonline content and meetings

    November 2007: WebEx selected

    December 2007: Webinar Team meetingand Roll Out meeting with WebEx trainer

    Ongoing training of Webinar Team viaWebEx University tutorials, instructor-led

    sessions, and scheduled practice sessions

    Team members using WebEx Training andMeeting Centers for delivering training andholding meetings

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    Why Do We Need It?

    Stay current with what is happening in the

    field of education and online learning

    Respond to technology capacity needs

    identified in OES

    Provide platform that can be used by all

    staff members across departments

    Reduce staff travel through delivery ofonline content and use of online meetings

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    How We Use WebEx

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    We Use WebEx For . . .

    Training sessions

    Reviewing resources and products

    Facilitating meetings with partners andclients

    Joint product development

    Delivering reports

    One-on-one and small-group coaching

    Professional presentation

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    Training SessionsPresented by Amy Cannata

    LEARNS and National Mentoring Center

    projects provide Web-based training

    sessions to tutoring, mentoring, out-of-

    school time, and youth-developmentprograms nationwide

    Following are examples of interactive

    activities weve used to train participants(and keep them engaged)

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    Inquiry/Recruitment

    Screening

    Orientation Check-ins

    Recognition

    Feedback

    position description

    appreciation

    delivering feedbackskill training

    adjustments

    background check

    commitmentbuilding tour

    involve students

    1. Training Sessions (contd)

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    Inquiry/Recruitment

    Screening

    Orientation Check-ins

    Recognition

    Feedback

    Answers:

    (1) position description

    (1, 2) commitment

    (2) background check(3) skill training

    (3) building tour

    (4) delivering feedback

    (5) appreciation(5) involve students

    (6) adjustments

    1. Training Sessions (contd)

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    ScienceMathematics

    Social StudiesLanguage Arts

    1. Training Sessions (contd)

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    We provide guided tours of web-based

    resources (EnCorps) that address a specific

    topic or issue

    We also include experienced program staff

    sharing their effective practices

    2. Reviewing Resources and

    Products

    Presented by Jerian Abel

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    WebEx allows teams to access other

    online collaboration tools like BaseCamp,

    writeboards, and wikis

    BaseCamp is a web-based collaboration

    site used to connect teams that work at a

    distanceUsed by CSFC, CCTL

    3. Facilitating Meetings with

    Partners and Clients

    Presented by Jerian Abel

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    4. Joint Product DevelopmentPresented by Seymour Hanfling

    Ideal for planned or spur-of-the-moment

    document/product creation

    Collaborative development, writing,

    editing, and refining

    Use and share any applications on your

    desktop

    Great use of the WebEx one-clickmeeting function

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    5. Delivering ReportsPresented by Seymour Hanfling

    Sharing national report with clients

    NWRCC is hosting a series of webinars

    on the National Math Panel Report

    Sharing final evaluation report with aclient and their stakeholders

    Sharing and promoting NWREL

    reports/documents

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    Monthly visits, weekly web conferencing

    with Atlanta district staff

    Preload meeting agenda, refer todocuments from previous work to provide

    continuity

    Define work, get updates, problem-solve

    6. One-On-One and Small-Group

    Coaching

    Presented by Katie Luers

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    7. Professional Presentation

    Presented by Katie Luers and LynetteThompson

    Formal expert presentations which are

    often low interactivityKeynote: Oregon COSA conference

    Speaker and location-remote

    Webinar: RTI Learning Community

    Speakers and participants-remote

    Polling feature

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    What Else Do You Need to

    Know?

    Staff training

    Logistics and implementation

    Client experience

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    Where Can You Get More Info?

    Intranet webinar site

    Planning guide

    WebEx tutorialsWeb-conference team

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    Evaluation Information

    by Gary Nave