Aviation Maintenance Management MGMT/ASCI 419

CampusCourse Syllabus

Credit Hours: 3 Credits

Academic Term: Term: Fall II 2012: 15 Oct to 14 December 2012

Meetings: 5:00 – 9:45 pm; Tuesday; MCAS Beaufort

Location: MCAS Beaufort Education Building, Bldg 596, Room 204 - Campus

Instructor: Mr. Anthony Petrucci

Office Hours: 0830 – 1700 Monday - Friday

Telephone: (703) 342-7196 Cell

E-mail: petru38e@erau.edu; mastergunz@hargray.com

Course Description:Students will perform a comprehensive examination of organizational maintenance policies, programs, and procedures. Emphasis is on maintenance planning, forecasting and cost control, reliability, safety, and flight schedule performance.

Course Goals:Students will study and learn how typical major air carrier and general aviation organizations are structured as well as their responsibilities under Federal Regulations, advisory circulars, and to the traveling public. The aircraft organization level maintenance program of the USAF (AFI 21-101) will also be examined. The concepts of Reliability Center Maintenance (RCM), the Maintenance Steering Group (MSG) committee approach for the development large aircraft maintenance programs, the aging aircraft problem, and the logistics support and maintenance scheduling aspects of aircraft maintenance programs will also be explored. Students will prepare and present an oral presentation and written term paper that is formatted in accordance with the APA Guide and which addresses some specific aspect of aircraft maintenance management, the topic of which is approved by the instructor.

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Learning Outcomes:Upon successful completion of this course, the student will be able to:

1. Compare and contrast the components of a FAA approved aircraft maintenance program and a USAF aircraft organizational level maintenance program (AFI 21-101). (BSTM PO-3)

2. Recognize the effects of FAA, Environmental or other government regulations on maintenance operations carried out by manufacturers, carriers, general aviation, repair facilities, corporate aviation and military operations. (BSTM PO-2)

3. Understand the various elements of the Maintenance Steering Group (MSG) program and how they relate to large aircraft maintenance program development. (BSTM PO-1)

4. Characterize the nature of failure and the concept of Reliability Centered Maintenance (RCM), which is common to both civil and US military aircraft maintenance programs. (BSTM PO-3)

5. Identify Maintenance Control by Reliability Methods and other metrics in order to determine how they apply to the management of a particular aircraft maintenance organization. (BSTM PO-3)

6. Recognize the organizational structure of a typical aircraft maintenance organization and the method by which it is integrated into the overall corporation. (BSTM PO-4)

7. Compare maintenance record keeping and documentation requirements and understand the legal and ethical ramifications of FAA and US military required maintenance documentation. (BSTM PO-3)

8. Understand civil and US military aging aircraft philosophies and demonstrate how they relate to cost trade-offs as well as their effect on Operational Availability (OA) and other performance metrics. (BSTM PO-2)

9. Compare and contrast the relationships of material support, quality assurance, and aviation safety in aviation management to foster sound decision-making resulting in the encouragement of effective maintenance processes to improve flight schedule performance. (BSTM PO-5)

Required Course Materials:

MGMT 419-1Aviation Maintenance Management2004 (Kinnison/Irwin-McGraw-Hill)ISBN 007142251X

Supplemental Text:

MGMT 419-7Aircraft Maintenance Management

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2005 (Cobb/Riddle)

Suggested Supplemental Materials:FAA Advisory Circulars: (Available online)FAA Advisory Circular 43-12A (10/28/83), Preventive Maintenance.FAA Advisory Circular 120-16E, Air Carrier Maintenance Programs. This document is a valuable reference.FAA Advisory Circular 120-17A, Control by Reliability Methods and MSG-2. FAA Advisory Circular 120-49 (11/23/88), Certification of Air Carriers.FAA Advisory Circular 120-59 (10/26/92), Air Carrier Internal Evaluation Programs.FAA Advisory Circular 121-22A (3/7/97), Maintenance Review Board Procedures. Federal Aviation Regulations (FAR’s) (Available online)FAR PART 1--DEFINITIONS AND ABBREVIATIONS.FAR PART 11--GENERAL RULEMAKING PROCEDURES.FAR PART 13--INVESTIGATIVE AND ENFORCEMENT PROCEDURES.FAR PART 21--CERTIFICATION PROCEDURES FOR PRODUCTS AND PARTS.FAR PART 39--AIRWORTHINESS DIRECTIVES.FAR PART 65--CERTIFICATION: AIRMEN OTHER THAN FLIGHT CREWMEMBERS.FAR PART 91--GENERAL OPERATING AND FLIGHT RULES.FAR PART 135--OPERATING REQUIREMENTS: COMMUTER AND ON-DEMAND OPERATIONS AND RULES GOVERNING PERSONS ON BOARD SUCH AIRCRAFT.

APA STYLE

Written assignments must be formatted in accordance with the Publication Manual of the American Psychological Association (6th Edition).

Grading:Class Participation and Involvement 10 PTS 10 %Paper/Project (30% Style, 70% Content) 25 PTS 25 %Mid Term Exam 25 PTS 25 %Homework Questions 10 PTS 10 %Final Exam 30 PTS 30 %Total: 100 Pts 100 %

UNDERGRADUATEGrade Points Grade Percentages90 - 100 PTS A (Superior) 90 - 100 %80 - 89 PTS B (Above Average) 80 - 89 %70 - 79 PTS C (Average) 70 - 79 %60 - 69 PTS D (Below Average) 60 - 69 %Below 60 PTS F (Failure) 59 -0 %

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Library:

The Jack R. Hunt Library, located on the Daytona Beach Campus, is the primary library for all Worldwide Campus students.

Web: http://library.erau.eduPhone: (800) 678-9428 (ext. 6947) or (386) 226-7656

(Voicemail is available after hours)Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m. EST

Email: http://library@erau.edu

Research Paper/Course Project/Case Study Analysis (XX% of your course grade):This course requires the student to prepare and submit during week 8 a research paper on Aviation Maintenance. Students should remember that the nature of the class is Aviation Maintenance and the focus of the paper should revolve around this theme. Papers that do not address this topic, but focus instead on other important, but irrelevant Aviation issues will not grade well. The paper should have at least 12 pages of which 9 pages of content and prepared using APA 6th Edition standards. Writing should show college level work. Don't forget the basics; spelling, grammar, and format.

Suggested MGMT 419 research report topics include:

Aircraft Aging Problems

Aircraft Maintenance Organizations

Aircraft Maintenance Quality Assurance Programs

Aircraft Maintenance Trade Organizations (ATA, IATA, GAMA etc.)

Aircraft Maintenance Unions (Collective Bargaining, etc.)

Aircraft Maintenance Trends

Bogus Parts/Unapproved Parts Program

Civil Progressive Maintenance Programs

Commuter Airline Maintenance Programs

Continuous Airworthiness Maintenance Programs

Contract (Outsourcing) Maintenance Programs

Fixed Base Operators Maintenance Programs

General Aviation Maintenance Programs

Individual Airline Maintenance Programs

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Integrated Logistic Support (ILS) Principles Applied To Maintenance Programs

Life-cycle Approach To Aircraft Maintenance

Maintenance Concept Development

Maintainability

Military Maintenance Programs

Maintenance Logistic Support Activities/Initiatives

Modern Aircraft Maintenance Management Techniques

Military Maintenance Concepts

Quality Assurance Procedures/Programs In Aircraft Maintenance Organizations

Reliability Centered Maintenance Concepts

The Historical Development of Aircraft Maintenance

The Role of the DOT/FAA in Aircraft Maintenance

Total Productive Maintenance Programs Applied To Aviation Organizations

Other topics approved by the instructor

Papers are due on the 8th week (shown on the Course Schedule). The paper must be turned in before you will be allowed to take the final examination.

All papers/projects submitted for grading in this course will be submitted to safeassign.com - http://www.safeassign.com/.

A paper/project that is turned in late will be downgraded 10 points for each week the paper is late.

This paper is worth 25% of your final grade. This is a large portion of your overall grade and you need to treat it as such.

Assignments, Discussion Board Participation (If required for Blended Delivery), and/or special administrative:

All assignments will be completed in a professional manner and on time, unless prior arrangements have been made with the professor. This course includes weekly activities, each of which may have grade points associated with them. Unless prior arrangements have been made with the instructor, students are expected to participate each week, according to the course schedule. This is especially important with regards to discussion activities. Weekly discussions typically include both an initial posting and one or more substantive replies.

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Course Policies:

Embry-Riddle is committed to maintaining and upholding intellectual integrity. All students, faculty, and staff have obligations to prevent violations of academic integrity and take corrective action when they occur. The adjudication process will include the sanction imposed on students who commit the following academic violations, which may include a failing grade on the assignment, a failing grade for the course, suspension, or dismissal from the University:

1. Plagiarism: Presenting as one’s own the ideas, words, or products of another. Plagiarism includes use of any source to complete academic assignments without proper acknowledgement of the source. All papers submitted for grading in this course will be submitted to safeassign.com - http://www.safeassign.com/ where the text of the paper is compared against information contained in the safeassign.com database. Papers submitted will be included in the safeassign.com database and become source documents for the purpose of detecting plagiarism.

2. Cheating: A broad term that includes the following:a. Giving or receiving help from unauthorized persons or materials during

examinations.b. The unauthorized communication of examination questions prior to, during, or

following administration of the examination.c. Collaboration on examinations or assignments expected to be individual work.d. Fraud and deceit, that include knowingly furnishing false or misleading

information or failing to furnish appropriate information when requested, such as when applying for admission to the University.

3. APA 6th edition format is the ERAU Worldwide standard for all research projects.

Disability and Special Needs:

ERAU is committed to the success of all students. It is a University policy to provide reasonable accommodations to students with disabilities who qualify for services. If you would like to request accommodations due to a physical, mental, or learning disability contact the Disability Support Service Office at (386) 226-7916.

Course Schedule:

# Class Date /Learning Content/Learning Outcome(s) Assignments1 October 15, 2012

Ch. 1 – Starting Out Questions 1 - 10Ch. 2 – The Failure Process Questions 1 - 10AC 120-16D Air Carrier Maintenance ProgramsLearning Outcome - Determine and contrast the components of a FAA approved aircraft maintenance program and a USAF aircraft organizational level maintenance program (AFI 21-101).

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2 October 23, 2012Ch. 3 – Maintenance Philosophy Questions 1 - 10Ch. 4 – Maintenance Management Questions 1 - 10AC 120-17A Appendix 1 Maintenance Program Planning Document (MSG-2)Learning Outcome - Understand and apply the policies, practices, and procedures of aircraft maintenance, including the General, Airframe and Powerplant criteria specified in FAA Advisory Circulars AC65-9A, AC65-12A, and AC65-15A.Understand and evaluate the various elements of the Maintenance Steering Group (MSG) program and how they relate to large aircraft maintenance program development.

3 October 30, 2012See the FAR’s and Advisory Circulars listed above under “Other Suggested Supplemental Materials”, FAR Part 145Article - “The Role of the FAA”Learning Outcome - Recognize and assess the effects of FAA, Federal Aviation Regulations (FARS), Environmental, and other government regulations on maintenance operations carried out by manufacturers, carriers, General Aviation, repair facilities, corporate aviation and military operations.

4 November 6, 2012 MIDTERM REVIEWArticle - An Intro to Aircraft LifeCycle and Integrated Support ManagementArticle - The Principles of Reliability (R), Maintainability (M), and Reliability Centered Maintenance (RCM)Learning Outcome - Comprehend and analyze the nature of failure and the concept of Reliability Centered Maintenance (RCM), which is common to both civil and US military aircraft maintenance programs. Identify Maintenance Control by Reliability Methods and other performance based metrics in order to determine how they apply to the management of a particular aircraft maintenance organization and how these principles can promote cost savings.

5 November 13,2012 MIDTERM EXAMAFI 21-101Article - The Structure and Functions of Aviation Maintenance OrganizationsLearning Outcome - Recognize the organizational structure of a typical aircraft maintenance organization and the method by which it is integrated into the overall corporation.

6 November 20, 2012Ch. 8 – Maintenance Data Collection Questions 1 - 10Article – Computerized Aircraft Maintenance SystemsLearning Outcome - Determine maintenance record keeping and documentation requirements and understand the legal and ethical ramifications of FAA and US military required maintenance documentation.

7 November 27, 2012Ch. 5 – Human Factors in Maintenance and Inspection Questions 1 - 10Article – Human Factors and Safety Considerations in Aircraft SystemsCh. 7 – The Technician Challenge

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Learning Outcome - Understand and apply the requirements of an aviation safety program to a maintenance organization, including FAA, EPA, OSHA, and other applicable federal, state and local regulations.

8 December 4, 2012Ch. 6 – Aging Aircraft Questions 1 - 10Article – The Aging Aircraft ProblemCase Studies FINAL REVIEWLearning Outcome - Understand civil and US military aging aircraft philosophies and demonstrate how they relate to cost trade-offs as well as their effect on Operational Availability (Ao) and other fleet performance metrics.

9 December 11, 2012Student Oral reports/Presentations FINAL EXAM

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