ER CRE CAEAR 1 - The Partnership...• Recognize how gamification can enhance professional...

12
SUMMER COURSE CALENDAR 1

Transcript of ER CRE CAEAR 1 - The Partnership...• Recognize how gamification can enhance professional...

Page 1: ER CRE CAEAR 1 - The Partnership...• Recognize how gamification can enhance professional development in libraries, specifically as it applies to customer service troubleshooting

summer Course Calendar 1

Page 2: ER CRE CAEAR 1 - The Partnership...• Recognize how gamification can enhance professional development in libraries, specifically as it applies to customer service troubleshooting

Education institutE2

About the Education InstituteThe Education Institute was created by the Ontario Library Association in 2003. Today it operates under the Partnership, a collective effort of Canada’s provincial and territorial library associations. Education Institute programming is offered year-round and is developed for professionals from all library sectors from coast to coast. One-hour webinars and longer web courses are offered virtually to save you time and money. Visit us online at www.educationinstitute.ca.

PricingEducation Institute offers single-site registrations for one-hour webinars for the usual fee of $45 for members and $55 for non-members. Prices for courses vary depending on length and subject matter. Connection instructions are sent to participants the day before the presentation and are not to be forwarded or shared. If you are interested in an institutional subscription, please contact us at [email protected].

Group viewingWe encourage participants to use these webinars as collective professional development opportunities. Register, project the webinar in your meeting room, and have a group learning experience with your team – a great value for money.

Archived sessionsAfter the webinar, registrants will receive a link to a streamed recording of the session, which can be viewed for up to one year after the live session date. If you missed a session, you can access the recording from our website for a small fee. Please note that not all sessions will be recorded.

Technical requirementsEducation Institute sessions are conducted using the Adobe Connect web conferencing platform. Log in as a guest; no password is required. No software or equipment is needed to participate in a session, other than an Internet browser and computer speakers. Please refer to the connection instructions for testing and troubleshooting information.

Refunds and creditsEI does not offer refunds for missed sessions. If you are unable to attend a session, please refer to the recording. If a session is cancelled, registrants will receive a credit for a future session. Please note that dates are subject to change.

Continuing Education CertificateEI sessions count as credits for the Partnership’s Continuing Education Certificate program. Please visit www.thepartnership.ca for more information.

Contact usWe are always looking to improve. If you have feedback on a session, or ideas for session topics or presenters, or wish to get in touch, contact the Education team at [email protected].

ImPoRTAnT InfoRmATIon

Register now at www.educationinstitute.ca

Page 3: ER CRE CAEAR 1 - The Partnership...• Recognize how gamification can enhance professional development in libraries, specifically as it applies to customer service troubleshooting

summer Course Calendar 3

SummER AT A GlAnCE

ICON & COLOUR LEGEND

Collections & Resources

Management & Admin

MarketingResearch & Assessment

Teaching & Learning

External Events

Programs & Services

Bright Young Minds

Forest Fridays

Staffing, Training & Mentoring

Technology

monday Tuesday Wednesday Thursday friday

1 2 3 4

7 8 9 10 11

14 15 16 17 18

21 22 23 24 25

28 29 30 31

May June

July August

monday Tuesday Wednesday Thursday friday

1

4 5 6 7 8

11 12 13 14 15

18 19 20 21 22

25 26 27 28 29

monday Tuesday Wednesday Thursday friday

1 2 3

6 7 8 9 10

13 14 15 16 17

20 21 22 23 24

27 28 29 30 31

monday Tuesday Wednesday Thursday friday

2 3 4 5 6

9 10 11 12 13

16 17 18 19 20

23 24 25 26 27

30 31

A Dance with the Unknown 2 pm et

Build Your Learning Organization 12 pm et

Publish, Don’t Perish 2 pm et

CloudLinking 2 pm et

STEM Certification 2 11 am et

STEM Certification 3 11 am et

From Flash to Facilitative 1 pm et

Big Impact Events at Your Library 2 pm et

Only in the Big City, Eh? 2 pm et

UJA Holocast Library Tour

Digital Odyssey 2018

Tools for Small Libraries 12 pm et

Annual Institute on the Library as Place 2018

Marketing Think Tank

Diversity in Children’s Literature 2 pm et

Best Bets Summer 2018 2 pm et

Page 4: ER CRE CAEAR 1 - The Partnership...• Recognize how gamification can enhance professional development in libraries, specifically as it applies to customer service troubleshooting

Education institutE4

mAy

unless otherwise noted: All webinars are $45 for members and $55 for non members. Webinars qualify for one CEC credit. For more information, see page 2.

A DANCE wITH THE UNkNOwN: DIGITAL LITERACY & CUSTOMER SERvICEThursday, May 31 @ 2 - 3 pm et

Customers come to libraries expecting staff to help with numerous digital literacy questions. By providing an accessible framework to troubleshoot these questions via targeted and approachable training, staff can develop the capacity to respond without relying on “experts.” Additionally, they’ll build self-confidence to provide a more seamless customer service experience.

When anxiety and fear kept our frontline staff from helping customers troubleshoot technology questions, we gamified staff training and now staff are providing decidedly improved customer service. In this session I’ll describe how our approach to digital literacy training helps overcome psychological barriers and improve staff technical competencies to improve customer service.

key outcomes:• Identify the psychological barriers staff and customers

are experiencing as part of a library troubleshooting interaction.

• Recognize how gamification can enhance professional development in libraries, specifically as it applies to customer service troubleshooting interactions.

• Apply gaming strategies to enhance learning.

Presenters:kim Bates is the Learning and Development Specialist at Edmonton Public Library. Having also held positions as Community Librarian and Digital Literacy Librarian at EPL she was able to identify the learning needs and expectations of staff and customers as they relate to digital literacy. Troubleshooting was a thorn in the sides of many frontline staff, now it’s just another reference question!

Shop for library swag and professional resources WWW.THELIBRARYMARKETPLACE.COM

THE PARTNERSHIPSAVE 10% OFF YOUR NEXT ORDER WITH DISCOUNT CODE PARTNERSHIP

Page 5: ER CRE CAEAR 1 - The Partnership...• Recognize how gamification can enhance professional development in libraries, specifically as it applies to customer service troubleshooting

summer Course Calendar 5

JunE

unless otherwise noted: All webinars are $45 for members and $55 for non members. Webinars qualify for one CEC credit. For more information, see page 2.

READY, SET, GO...BUILD YOUR LEARNING ORGANIzATION Tuesday, June 5 @ 12 - 1 pm et

The next generation of libraries takes risks and fosters leaders of change at all levels. Building a culture of learning is the critical link that drives innovation and engagement. Pickering Public Library shares their success story of becoming a learning organization. In this session, participants will learn about practical tools and hear a discussion of top strategies this library used to transforming their library into a learning organization.

key outcomes:• Examine what Pickering Public Library did to become a

learning organization • Learn about practical learning organization activities • Learn about the results of the learning organization case

study research conducted in this library .

Presenters:Tanya Sinclair - Deputy CEO/Director of HR, Pickering Public Library

Sabrina Yung - Manager of Community Engagement, Pickering Public Library

Elaine knox - Client Services Specialist, Teen Services, Pickering Public Library

Christy Harper - Manager of Technology Services, Pickering Public Library

TECHNOLOGY & ENGINEERING CERTIFICATION wITH STEM vILLAGE PART 2Thursday, June 7 @ 11 am - 12 pm et

Session 2 – Block Coding PART B

Public courses in Technology & Engineering are in high demand by library customers, but library staff aren’t always equipped to deliver these courses successfully. As a result, libraries often rely on costly 3rd party facilitators, or simply aren’t able to serve the demands of their community in this area.

To help address this gap with a sustainable solution, STEM Village has created the Technology & Engineering Certification program. This program will systematically train library staff, and provide follow-up drop-in sessions for trainer Q&A during course delivery.

Program requirement::• Obtain STEM Village certification and be recognized as a

valuable resource for your library.• Deliver high demand public courses in Technology &

Engineering • Block Coding: up to 10-15 public course hours • Website Development: up to 10-15 public course hours • Robotics: 2 public course hours + 10-15 hours of programming ideas • 3D Printing: 1 public course hour + 5-10 hours of programming ideas

• Compliment and augment existing Maker and hands-on STEM technology currently available in libraries

• Promote student-centric, self-paced online learning in key areas not offered by the public school system • Even if your library system only offers a portion of the available course hours, students can continue to learn remotely at their own pace

Page 6: ER CRE CAEAR 1 - The Partnership...• Recognize how gamification can enhance professional development in libraries, specifically as it applies to customer service troubleshooting

Education institutE6

JunE PUBLISH, DON’T PERISH: TIPS FOR EvALUATING JOURNALS Tuesday, June 12 @ 2 - 3 pm et

So, you want make sure you publish your research in a “good” journal? Maybe your role includes advising others on how to select appropriate publication venues? It’s tricky navigating the complex and rapidly shifting terrain of scholarly publishing, where traditional hallmarks of quality such as Impact Factor no longer reign supreme. The rise of predatory journals makes the publishing environment even more challenging. This session will explore strategies for evaluating the quality and relevance of academic journals, equipping participants to maximize the reach of their research and avoid problematic publications.

key outcomes:• Evaluating the quality and relevance of academic

journals • Maximizing impact via open access publishing • Avoiding predatory publications

Presenters:Elizabeth Yates is a Liaison and Scholarly Communication Librarian at Brock University in St. Catharines, ON. Her roles include raising awareness of scholarly publishing issues including open access, authors’ rights and research impact and helping researchers in the Faculty of Applied Health Sciences disseminate their work..

unless otherwise noted: All webinars are $45 for members and $55 for non members. Webinars qualify for one CEC credit. For more information, see page 2.

CLOUDLINkING: GROwING YOUR DIGITAL COLLECTION ONE LIBRARY AT A TIME Thursday, June 21 @ 2 - 3 pm et

CloudLinking is a means for libraries to connect and grow their ebook and eaudio collections, yet still maintain a private collection for their library users. Learn how Brampton, Oshawa and other public library systems connected to share unused titles easily and seamlessly through cloudLibrary. If you’re involved in collection development, tech services, IT and/or information services at your library, this session is for you!

Program requirement::• Learn about bibliotheca’s cloudLibrary service • Understand how interlibrary loans work in a digital

environment • Learn about the benefits of sharing unused collections

with other libraries

Presenters:Cindy Poggiaroni is the Manager, Collections at Brampton Library. Margaret Wallace is the Director, Collection Management for Oshawa Public Libraries.

Page 7: ER CRE CAEAR 1 - The Partnership...• Recognize how gamification can enhance professional development in libraries, specifically as it applies to customer service troubleshooting

summer Course Calendar 7

FREE!

TECHNOLOGY & ENGINEERING CERTIFICATION wITH STEM vILLAGE PART 3 Thursday, June 28 @ 11:00 am - 12:00 pm et

Session 3 – Build Your Own Website (HTML/CSS)

Public courses in Technology & Engineering are in high demand by library customers, but library staff aren’t always equipped to deliver these courses successfully. As a result, libraries often rely on costly 3rd party facilitators, or simply aren’t able to serve the demands of their community in this area.

To help address this gap with a sustainable solution, STEM Village has created the Technology & Engineering Certification program. This program will systematically train library staff, and provide follow-up drop-in sessions for trainer Q&A during course delivery.

Program requirement::• Obtain STEM Village certification and be recognized as a

valuable resource for your library.• Deliver high demand public courses in Technology &

Engineering • Block Coding: up to 10-15 public course hours • Website Development: up to 10-15 public course hours • Robotics: 2 public course hours + 10-15 hours of programming ideas • 3D Printing: 1 public course hour + 5-10 hours of programming ideas

• Compliment and augment existing Maker and hands-on STEM technology currently available in libraries

• Promote student-centric, self-paced online learning in key areas not offered by the public school system • Even if your library system only offers a portion of the available course hours, students can continue to learn remotely at their own pace

JunE 2018 BEST BETS FROM THE OPLA RA COMMITTEETuesday, June 26 @ 2:00 pm - 300 pm et

Members of the Ontario Public Library Association’s Readers Advisory Committee will be sharing their picks and recommendations for great reads in 2018. Each year members of the committee put together a list of their Best Bets for the RA in a Day conference. This list of titles is put together to assist library staff in learning about some great reads which may help them in providing Readers Advisory services to their customers.

Program requirement::• Introduce attendees to new titles and genres to assist

with providing readers’ advisory services. • Share our selected titles to those unable to attend RA in

a Day • Promote the RA Committee

Presenters:kristen Caschera is an Information Services Librarian at London Public Library. She is the chair of the OPLA Readers’ Advisory Committee and is on the steering committee for the Loan Stars readers’ advisory initiative. An avid reader and book lover, Kristen is passionate about the role libraries play in providing readers’ advisory services. She can be reached at [email protected].

Neil Arsenault is a branch manager at Brampton Library and is a member of the OPLA Readers’ Advisory Committee. Neil enjoys reading books across all genres and finds readers’ advisory and collection merchandising to be among the most fun and rewarding activities when assisting library customers. Neil can be reached at [email protected].

unless otherwise noted: All webinars are $45 for members and $55 for non members. Webinars qualify for one CEC credit. For more information, see page 2.

Page 8: ER CRE CAEAR 1 - The Partnership...• Recognize how gamification can enhance professional development in libraries, specifically as it applies to customer service troubleshooting

Education institutE8

July FROM FLASH TO FACILITATIvE: DIGITAL LEARNING TOOLSTuesday, July 10 @ 1 - 2 pm et

As librarians we are constantly seeking digital tools that engage our audiences to collaborate, assess, and create, without reducing the processes of learning. This session will explore some of these tools including the free versions of Mentimeter, Powtoon, Kahoot and Padlet with the aim of outlining how they are currently being used by two academic librarians, strategies for use, and the pros and cons of each platform.

key outcomes:• Orientation to the free version of four digital tools • Examples of how they are used in the academic context • Pros and cons of using each tool

Presenters:Sajni Lacey is the Learning and Curriculum Support Librarian at the University of British Columbia, Okanagan. Sajni has a MLIS (2013) degree from Western University and spend most of her professional time teaching first year English students and thinking about how to teach first year English students better.

Michelle Goodridge is the Liaison Librarian for Game Design and Development at UBC Okanagan. Michelle holds a Master of Arts in History (2011) and a Master of Library and Information Science (2014) – both from The University of Western Ontario. She has over 6 years’ experience working in academic libraries, and focuses her research on game-based teaching and learning, social media, active learning methodology, and outreach. Michelle personifies the librarian stereotype nicely as she owns four cats, wears glasses, knits, and likes Doctor Who.

unless otherwise noted: All webinars are $45 for members and $55 for non members. Webinars qualify for one CEC credit. For more information, see page 2.

BIG IMPACT EvENTS AT YOUR LIBRARY: A HOw-TO GUIDE FROM START TO FINISHTuesday, July 17 @ 2 - 3 pm et

Large events can be huge draws for customers in your community and a great way to boost your collections. Vaughan Public Libraries has been putting together successful events for our customers of all ages for several years. Learn how to put on an event, large or small, from start to finish. We’ll discuss ideas, what’s worked and what hasn’t, forming working groups, event logistics, staffing resources, budgeting, planning meetings, using the space you have and thinking outside the (library) box. I will also discuss the policies and practices I have put in place to structure events for our library system and ensure the success of our events.

key outcomes:• Ideas for successful events big or small • A systematic approach to event development • Resources for event planning

Presenters:Dina Stevens is the Program and Event Development Librarian at Vaughan Public Libraries.

Page 9: ER CRE CAEAR 1 - The Partnership...• Recognize how gamification can enhance professional development in libraries, specifically as it applies to customer service troubleshooting

summer Course Calendar 9

ONLY IN THE BIG CITY, EH? wELCOMING IMMIGRANTS & NEw CANADIANS AT SMALL & RURAL LIBRARIES Tuesday, August 14 @ 2 - 3 pm et

This session will showcase every Library’s ability to enhance their role as a community hub and support immigrants with qualified staff in safe and welcoming spaces, through enhanced programming, services and collections.

The session will provide design insight and replicable examples of how to build staff capacities, programs and services to connect immigrants with their new community. Implementation strategies and outcome measurements are discussed.

Presenter: Terri watman is the Chief Executive Officer for Bradford West Gwillimbury Public Library. Prior to assuming this role in July 2015, she held the positions of Director of Service Delivery at Vaughan Public Libraries and Manager of Children’s Services at Richmond Hill Public Library. Terri has extensive experience in developing and delivering literacy programs, and has been a presenter at OLA Superconference, Education Institute and SOLS Workshops.

Connie Cabrera is a Library Assistant at the Penetanguishene Public Library. She’s a proud Colombian who has lived in Georgian Bay for the past 19 years. As an international trained teacher without credentials, Connie knows firsthand the struggles immigrants face when they move to Canada and is delighted to be part of this big project to help newcomers.

AuGuST

unless otherwise noted: All webinars are $45 for members and $55 for non members. Webinars qualify for one CEC credit. For more information, see page 2.

wE STORIES: DIvERSITY IN CHILDREN’S LITERATURE AT THE LIBRARYTuesday, August 21 @ 12 - 1 pm et

Research of family habits indicates that the vast majority of white families rarely, if ever, talk about race at home. At the same time, many library patrons from minority groups observe and report that there are few books for children that are culturally relevant and reflective of their lives. St. Louis County Library initiated a partnership with a local organization that aimed at addressing both of these deficits. Learn how the collaboration between a non-profit and the public library evolved and the results of this collaboration.

key outcomes:• Understand a unique community partnership that gives

parents and particularly white families the tools to talk to their children about race and racism

• Be aware of resources to begin or increase their library’s collection of We Stories literature

• Gain insights on how to take this model and modify it to meet unique community needs through the public library

Presenters:kristen Sorth is St. Louis County Library’s first female director. Under her leadership, the Library District has received numerous accolades-including a What’s Right with the Region award in 2016 and having St. Louis County Library named the 2014 Missouri Library of the Year. Since starting at St. Louis County Library twenty years ago, Eric Button has diligently worked to move the library forward. In his current role as Deputy Director, he leads staff through many initiatives to improve library services, collections, and programming, often utilizing strategic partnerships with community organizations. Since 2014, he has played a key role in the planning, design, and layout of 17 new or renovated library branches.

Page 10: ER CRE CAEAR 1 - The Partnership...• Recognize how gamification can enhance professional development in libraries, specifically as it applies to customer service troubleshooting

Education institutE10

AuGuST TOOLS & TECH FOR SMALL SPECIAL LIBRARIESTuesday, August 28 @ 12 - 1 pm et

Too often, small special libraries function as silo departments within larger organizations whose library staff can feel cut off from the wider professional library community. This session aims to serve solo or small-staffed libraries by sharing, reviewing and discussing free/low-cost tools and technologies relevant to their unique circumstances and needs. Participants will gain awareness of tools to automate existing technical or manual processes, to improve efficiency and save time, and to help promote services, collections, physical or online spaces to their users (and non-users).

key outcomes:• Automate process, improve efficiency, and save time • Help promote and market your services, collections,

physical or online spaces to your users (and non-users) • Develop new or deeper understanding of information

and service needs in the context of your organization to satisfy those demands

Presenters:zack Osborne is the Health Sciences Library Team Leader at St. Michael’s Hospital in Toronto, Ontario. He has worked in a wide variety of special libraries as a solo librarian and with small teams of library staff to lead change and improvements to service delivery, collections access, and awareness of library initiatives. Zack loves libraries of all shapes, sizes, and purposes.

A Space for Everyone: Decolonizing Library Places in the Spirit of

Reconciliation

Thursday July 12 and Friday 13 2018 The Westin Prince Toronto, Ontario

The theme of the 2018 Institute is focused on decolonizing our spaces. What does it mean to

decolonize library spaces and places? Join experts and colleagues to consider how we create, view and use library spaces, while making them more relevant

and accessible for all. Learn more about culturally appropriate space planning and design strategies to

create more responsive spaces.

For more information visit http://bit.ly/2J11Grx

OLA EvENTS

unless otherwise noted: All webinars are $45 for members and $55 for non members. Webinars qualify for one CEC credit. For more information, see page 2.

Page 11: ER CRE CAEAR 1 - The Partnership...• Recognize how gamification can enhance professional development in libraries, specifically as it applies to customer service troubleshooting

summer Course Calendar 11

CAll foR SESSIonSThe Education Institute is always on the lookout for innovative webinar or course ideas related to the public, academic, school or special library sectors. Typical topics for courses include, but are not limited to:

• Innovative approaches to reference or collection practices • Library management & supervision • Library advocacy • Teaching and learning • Technology applications and training • Successful library programming and services

If you’re interested, please submit a proposal using this online form.

Are you a student or a new grad? Do you have an interesting topic that you’d like to share with library professionals across Canada? The Education Institute is seeking speakers to conduct webinars that would

be of interest to Canadian information professionals. We value student research and want your voice to be heard. As the next generation of library

professionals, this is a wonderful opportunity to share your research with people in the field, foster connections between academic schools and professionals, and boost your CV.

Please submit your proposal via our web form. Student speakers will be a part of our “Bright Young Minds” webinar series. Each speaker will receive an honourarium, and webinars included

in this series are free for all association members to join.

Attention Students:The Education Institute wants to hear your ideas!

Page 12: ER CRE CAEAR 1 - The Partnership...• Recognize how gamification can enhance professional development in libraries, specifically as it applies to customer service troubleshooting

12

Our profession and industry is changing, and as a result our work environment is one that requires continuous learning. The articles you read and write, conferences and webinars you attend and the formal training you take all add value to your professional development.

As a member of the Partnership, Canada’s network of provincial Library Associations, the Ontario Library Association is pleased to offer our members the Continuing Education Certificate (CEC) to enhance your professional development. The CEC is a national program that gives you the tools to plan, document and reveal your professional development activities, and to connect with volunteer mentors to guide your learning process.

At the end of the three year program, you receive a certificate documenting your learning activity. The registration fee is $40.00 for the entire program, and your participation supports the activities of your Provincial Association.

find out more at http://cec.laa.ca or check out the CEC-Partnership linkedIn Group

http://linkd.in/ZouoIR

REGISTER And START TRACkInG youR lEARnInG TodAy!

ConTInuInG EduCATIon CERTIfICATE PRoGRAm

do you knoW hoW muCh TImE you SPEnd on lEARnInG And dEvEloPmEnT ACTIvITIES, And hoW muCh you ARE lEARnInG? doES youR EmPloyER?