EQCfix.NZ Launch Overview
Transcript of EQCfix.NZ Launch Overview
THE JUSTICE PROJECT
HOLDING EQC TO THE ACT
Agenda• About the Justice Project• An Overview on Land Issues• The Joint Settlement• What About Limitation?• The Pre-1970 Home• Understanding What the Numbers Mean
MEETING DETAILS
Finish 8:30am
Speakers• Mel Bourke• Duncan Webb• Peter Woods• Cam Preston
Navigating Insurance Post DisasterThe Insurance Industry• Crown entities• Southern Response• EQC
• Private Insurers• Project Managers• Contractors
The People• Post disaster• Isolated• Trust
Things Started to Go Wrong - EarlyThe Insurance Industry• Delay• Big business• Industry confusion• What standard?• Renovation standard• Repairs going wrong
The People• The Crown had a conflict of
interest• The cost• The stress• The isolation• Who to trust
One Big Problem – Where to Get Information
To Make Informed Decisions?2010 / 2011? 2016
• Law firm websites• Social Media• RAS• CIAS• Insurance advisors• Etc
• Disparate network
One Big Problem – Where to Get Information
2010 / 2011? 2016• Law firm websites – maybe• Social Media
WHO SHOULD HAVE DONE IT?
THEY HAD A CONFLICT!
The Justice Project
Community Helping Community• Information Portal• Ability to help facilitate group
solutions
Get Familiar• Solutions Page• Resources Page• Information Sets• Videos• Fact Sheets
What Do We Mean By Groups
The Limitation Example• Grouping professionals
• The lawyers
• Standardised letters• The people
• Pressure on MP• The Government
• Concern of other groups• Justice Department
• Inclusion of media• Public interest
• A Group solution• Group Filing at the District Court
It’s an Organised Campaign• Strategic• Planned• Committed
• Solution focused
Duncan Webb
Andrew Hooker
Grant Shand
Peter Woods
And WOW… Four Independent Law Firms
All Working Together for a Common GoodAnd All Will Do It Again…++
The 1970 Home ExampleInformation SetA Problem• The problem was identified• An individual, in this case, was
highly motivated by the wrong• And did something…
• The Joint Settlement• The Videos• The Fact Sheet
Organising a Solution• Do nothing• DIY pathway• Use a professional• Individual litigation• Group litigation
Educating a Community
What is an Information Portal
An Information Container• The people who manage the
portal are not subject matter experts• They work with subject matter
experts to get information to the right people• It’s just about always online
It needs input• A quality portal needs the right
information• The Project needs:
• Lawyers• Engineers• Quantity Surveyors• Insurance specialists• Practitioners• Tradespeople
• The Project needs community
Educating a Community
How Stuff Gets on the Portal Work?We Need to Know the Issues• Pre-1970 Home• The Process
• Engineering / Brief and Instruction• A check list of to do’s• What about needing a review
• Will Limitation strike again?• What About land issues?• What about recovering costs?• What about damages?
The Steering Committee• Agrees the order or priority based on
• Resources• People able to help
• When then commit• Multi media• Fact Sheets• What are the solution pathways?
• The SC keeps it independent• The SC keeps it focused
Educating a Community
Making the Project a Success
It Will Need Financial Assistance• Give A Little
It Will Need Volunteers• Distribution network• Gifted time already in excess of 200 hours
It Needs Support• Be part of the campaign
It Needs Subject Matter Experts• Information from the right people
It’s a big job – with help we can do it…
What to do now?
Pre-1970 Home Owner• Read the Fact Sheet• Watch the Videos• Complete the survey• Send the review letter to EQC• Complete an OIA
• Ask for confirmation that all photos have been provided, before repair, during repair and post repair.
• YOU ARE GOING TO NEED TO PROVE IT• We are working on the Solutions Information
Everyone• Check out the FAQ’s• Volunteer if you can• Donate if you can• Engage with Social Media if you can• Write to MP’s• Write / email to print media• And YES - talk with media• And YES - participate, participate and
participate
We can make democracy work for us…