EPSILONS ENTERPRISE CONNECT SERVICES: TURNING PAIN POINTS INTO PROFITABILITY

ENTERPRISE CONNECT SERVICE

TURNING PAIN POINTS INTO PROFITABILITY

UPDATE: NOVEMBER 2015

AGENDA

© 2015 Epsilon Telecommunications Ltd. All rights reserved. ECS: TURNING PAIN POINTS INTO PROFITABILITY | 2

1. Introduction to Epsilon

2. Common challenges faced during last mile connectivity

3. The outsourcing model - a compelling procurement option

4. Next steps for local access - new capabilities, new opportunities

5. Global industry insights - exploring modern day case examples

6. Q&A

ABOUT EPSILON


Epsilon provides connectivity and infrastructure outsourcing solutions to Communications, Applications,

Content and Cloud service providers. Our underlying network infrastructure, intelligent application

layers and industry expertise enables our customers to seamlessly deliver mission critical, high

performance applications and communications services globally via our 500+ carrier relationships

with coverage in 170 countries.

500+NETWORK OPERATORS

PRE-CONNECTED

170COUNTRIES

70POINTS OF PRESENCE

GLOBALLY

GLOBAL NETWORK EXCHANGE

9 METROS. All other individual POPs are connected

© 2015 Epsilon Telecommunications Ltd. All rights reserved. WORLD LEADING FACILITIES FOR CONNECTING DATA AND PROTECTING GLOBAL CLOUDS | 4

METRO

PARIS

METRO

AMSTERDAM

METRO

NEW YORKASHBURN

MIAMIDALLAS

LOS ANGELES

METRO

JAKARTA

METRO

FRANKFURT

METRO

DUBAI

METRO

SINGAPORENew Tech Park Singapore

METRO

HONG KONGMega-I

METRO

LONDONEpsilon Global Hub

Singapore Datacenter Connectivity

Keppel Digihub

New Tech Park1-Net

Digital Realty 1

Equinix SG 1

Equinix SG 2

RacksCentral

Global Switch Keppel Datahub

Key:

• New sites• Existing sites

SUPPLY MANAGEMENT – TYPICAL ACTIVITIES


Database Management

(Entity Management, supplier contacts, coverage, price books;

inventory of off-net circuits purchased, etc)

Ordering from Suppliers

(New services, Renewals, Upgrades, Migrations, Cancellations)

RFP / RFQ

Supplier Contracts (NDA, MSA, SLA)

New Supplier Development

1 month

1 month

2 months

4 months

Elapsed time (EST)

2 months

10 months (total)

SUPPLY MANAGEMENT – PROCURING IN HOURS

COMMON CHALLENGES FACED DURING LAST MILE CONNECTIVITY


The key elements to the challenge: Procuring, deploying, managing, and maintaining local access networks on a global scale to a

sales or financial objective.

EPSILON

GLOBAL NETWORK

EXCHANGE

YOUR CUSTOMER

EG. HONG KONG

CARRIER

EG. LONDON

EPSILON CONNECT LOCAL ACCESS

EPSILON CONNECT (ENTERPRISE)

LAYER 1 – SDH/SONET, LAYER 2 - ETHERNET

NNI

• Time consuming

• Pricing differences vary based on

provider and location

• Where can we meet?

• Trust issues – can I depend on you?

• Cultural and language differences

• Technical and process complexity -

adding cost

THE OUTSOURCING MODEL A COMPELLING PROCUREMENT OPTION


• Utilise our local partner NNI’s

• Eliminate the ‘multiple’ challenge

• No more time zone, competitiveness, licensing, regulatory,

language and cultural barriers

• Enhance turn around time for RFP responses. Faster

volume discounts possible.

OUTSOURCE YOUR ACCESS BUSINESS TO EPSILON

© 2015 Epsilon Telecommunications Ltd. All ECS: TURNING PAIN POINTS INTO PROFITABILITY | 10

ZERO CONFLICT OF INTEREST

EFFICIENT OPERATIONS

A SIMPLE APPROACH

OUTSOURCE YOUR ACCESS BUSINESS TO EPSILON


GLOBAL REACH IN-DEPTH EXPERIENCE

REMOTE HANDS

NEXT STEP FOR LOCAL ACCESSNEW CAPABILITIES, NEW OPPORTUNITIES


1. Cloud & Application Providers

2. Data Centre Providers

3. Carriers & Service Providers

4. Managed Service Providers



1. Cloud & Application Providers

• Rapidly Connect Enterprise Locations Globally

• Consolidate Service Provider Relationships

• Easily Change and Re-allocate Services

• Reduce Procurement Costs



2. Data Centre Providers

• Connect Your Sites Efficiently

• Scale With Growing Demand

• Offer Customers New Capabilities

• Deliver Complete Solutions



3. Carriers & Service Providers

• Reach More Locations

• Simplify Operations

• Benefit from Competition

• Serve New Demand



4. Managed Service Providers

• Connect Customer Sites Efficiently

• Reduce In-House Resources

• Roll-Out Enterprise Solutions Rapidly

• Access Data Centre Infrastructure

CASE STUDY 1SIMPLIFYING LOCAL ACCESS TO SERVE GLOBAL ENTERPRISES


Tier-1 Operator (LG Uplus)

Situation

• LG Uplus (South Korea), the mobile and fixed service provider

affiliate of the LG Corporation, outsourced local access needs

across three regions to drive new efficiency and better serve its

enterprise customers.

• LG Uplus needed a way to deliver local access in disparate

markets while being cost-efficient and assured of quality.

Solution

• LG Uplus selected Epsilon Enterprise Connect solution.

• They were able to outsource their connectivity requirements in

selected markets with confidence in Epsilon’s ability to be a

long-term partner in serving its enterprise needs.

• By simplifying the procurement process, LG Uplus’ reaped the

benefits of cost base while future-proofing their network service

offering.

CASE STUDY 2CONNECTING IRAQ TO EUROPE WITH LAST-MILE ACCESS


Tier-3 Operator (Fast Iraq)

Situation

• Iraqi fibre network operator, Fast Iraq and Epsilon are

connecting Iraq to Europe and giving local enterprises efficient

access to global connectivity.

Solution

• Simplest and fastest way to connect around the world by

outsourcing its international connectivity to Epsilon, using our

expertise to connect local buildings in Iraq to the financial

centres of Europe.

• Fast Iraq can serve local demand for connectivity with global

reach without the need to build out an international

procurement team and put individual agreements in place.

CASE STUDY 3WHATS THE POSSIBLE FINANCIAL IMPACT TO NOT OUTSOURCING?


ECS: TURNING PAIN POINTS INTO PROFITABILITY | 20© 2015 Epsilon Telecommunications Ltd. All rights reserved.

TURNING PAIN POINTS INTO PROFITABILITY

1. Cost & Efficiency Savings > Better Customer Experience

2. Reduced Overhead Improving Savings > Reducing Cost to Customer, increase customer loyalty

3. Operational Control Savings > Reduced Administration Cost

4. Staffing Cost Savings > Predictable Cost Models

5. Continuity & Risk Management > Enhanced Brand Reputation for more Business Opportunities

GLOBAL PRESENCE WITH

LOCAL SUPPORT

We have created a product portfolio

covering most of our customers’

international transmission and

network needs.

WHY EPSILON?

OUTSOURCING WITH

CONFIDENCE

Epsilon provides telecommunication

services from delivering simple point-

to-point leased lines to a

fully ‘managed global presence’.

CARRIER NEUTRAL – YOUR

BUSINESS IS OUR BUSINESS

Our target market is exclusively-

carriers and service providers,

thus making us a focussed

wholesale operator.

© 2015 Epsilon Pte. Ltd. All rights reserved. 21

www.epsilontel.com

THANK YOU

EPSILONS ENTERPRISE CONNECT SERVICES: TURNING PAIN POINTS INTO PROFITABILITY

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