Effective People ManagementAssignment 2 (30%)

Keann Chong

Tanya Lai

Lin Zicheng

Vanessa Sng

T07

The Way of the Shepherd• Chapter 3: Help Your Sheep Identify With

You– Build trust with your followers by modelling

authenticity, integrity, and compassion– Set high standards of performance– Relentlessly communicate your values and sense

of mission– Define the cause for your people and tell them

where they fit in– Remember that great leadership isn’t just

professional; it’s personal

Build trust with your followers by modelling authenticity, integrity, and compassion

• Earn the respect of your followers.– Once they respect you, they will not hesitate to trust

you.

• By being authentic, having integrity, and being filled with compassion, people will know you mean what you say and that they can depend on you.

• Being compassionate causes your followers to be more open and accepting of you– “People don’t care how much you know until they

know how much you care”

Set high standards of performance

• By setting high standards, your followers will know that you don’t compromise.

• Setting a standard also gives your followers a guideline of what you expect of them.– Increases the efficiency of the followers.

Relentless Communication

In the book, it is stated that leaders should “relentlessly communicate their

values and sense of mission”. This means that leaders have to constantly

impress upon their team the personal traits these leaders have that qualify

them to lead the team.

This is a method that leaders use to ensure that team members know that

they belong. They understand what their leader stood for, and they know

that they can trust him/her. When a leader is trusted, people are free from

fear and more assured, and this makes them more productive as they

spend more time on tasks that actually matters to the company.

Relentless CommunicationLet’s look at a few examples of howleaders constantly reinforce

messages:

Adolf Hitler: He showed himself as aveteran of WWI and also a saviourwho will bring Germany out of theeconomic crisis.

Barack Obama: He reinforced theIdea that he can be trusted throughstating his position on variouspolitical issues. A slogan of his “YesWe Can” also helps send amessage that he will bring changeto America.

Defining the Cause

It is also stated that leaders should “ define the cause for their people and

tell them where they fit in”. This meant that leaders have to communicate

the objectives that have to be fulfilled clearly to their members, and make

them feel like they belong.

This is yet another way through which leaders ensure that their team

members recognize why they are in a team. This helps them to understand

the aims that they as a team have to achieve.

Defining the Cause

One of the ways through which corporations

make their employees feel that they belong

is through the uniforms. This helps build a

greater sense of belonging to the company,

and make them aware of the role they have

to play as an employee.

Another way is through the use of meetings to define the objectives to be met or assignments to be done. This effectively presents the objectives to the employee in a clear manner. Also, employees will have to be aware of the job scope prior to applying for a position. This helps them understand the unique role they play in an organisation or team.

Remember that great leadership isn’t just professional; it’s personal

Good Bad

Being Professional isn’t bad!

DisciplinedSharp

Efficient

Smooth

Good Work

Building TrustSetting Standards

Communicating Values

Defining Causes

Without a personal touch, your actions can be very:

• Empty

• Hypocritical

• Meaningless

You can’t guide from far away!

• People may not hear your message clearly

• They can choose to ignore you

• You are too far away to know what’s going on!

Don’t believe it?

Great lessons

Boring~

ZZzzz... ! ! ! !

If you take the time to be personal…

• People realise you care about them

• You can see how they feel about you

• You build bonds with your people

(even if they disagree with you)

In summary…

• Five points to help your sheep identify with you

1. Build trust with your followers2. Set high standards of performance3. Relentlessly communicate your

values and sense of mission4. Define the cause5. Be personal! Not just professional!