PERSONAL UNDERSTANDING

JOB UNDERSTANDING

WORKING EXPERIENCE

MOTIVATION

COMMITMENT

CULTURAL ADAPTIBILITY

MATCHABILITY

EXPECTATION

• Break the ice

Be online earlier than the expected time to chat with EP

Have warm-up conversation before starting interview

• Repeat question about the same topic to get deeper understanding

•Follow the flow but be flexible and logical

Question based on EP answer

Example:

-If in the first question, EP introduce that they have been to England then you

the question “Have you ever been abroad?” should be changed to “Beside

England, which else countries have you been to?”

-EP introduce that they have working experience as an English tutor so in

“Working experience” part, you should ask “As you mentioned, you had taken

an job as a tutor, can you tell more about this experience?”

• Remember to set clear expectation about:

o Intern service

o Probation time

o Recruiting process: next step, when to get back, etc.

=> To avoid misunderstanding and increase matching NPS :D

Tips in evaluating EP

•Critical thinking

EP with good thinking will answer following STAR model: SITUATION

– TIME – ACTION – RESULT

• Motivation

=> Be careful with EP that have motivation different from core value of

AIESEC exchange. Ex: want to take internship since boyfriend/

girlfriend is in VN or want to start up or just travelling

• Independence

EP that have been abroad by themselves

Through “Commitment” and “Expectation” part in the question

list, check EP’s awareness about AIESEC support and whether EP

know how to solve personal stuff first on their own