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集團內不同子公司人力資源部門整併及...
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2012 年 5 月第十五卷二期 • Vol. 15, No. 2, May 2012 集團內不同子公司人力資源部門整併及 轉型之研究 余鑑 于俊傑 蔣健琦 廖珮妏 許立群 http://cmr.ba.ouhk.edu.hk
Transcript of 集團內不同子公司人力資源部門整併及...
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2012 5 Vol. 15, No. 2, May 2012
http://cmr.ba.ouhk.edu.hk
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2001 7 9 11 1
(200420052004)
(
) 2001 15
(2004)
(2005)
2005 5
Project One
2006 1 1
(2000)
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3
(2007)
1.
2.
3.
(20072007)
(1997)
(2007)
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4
(Change)
(Organization Change)
(1984)
(2000)
(Organizational Change) (Organizational
Transformation) (2004)
Ruona Gibson (2004) 1990
(Brockbank, 1999)
(2003)
(2002)
(Business
Oriented)
(Human Resource
Competency) (Business Mastery) (Change
Mastery)(HR Mastery)(Personal
Credibility)
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5
1998 HR
Professional Service Inc. 2000
Account Service ( AS)
Account Service
(2006)
Account ServiceHR GeneralistAccount Manager
Relationship ManagerAccount OfficerBusiness Partner Performance
Development Manager
(2007)
(D2D)
(2006)
(2007)
AS
AS
AS AS
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6
(Key Success Factor, KSFCritical Success Factor, CSF)
John R. Commons(Limited Factor)
Barnard
(Complementary Factor) (
1988)Daniel1961
Daniel
(2005)Aaker (2005)
(1990)
(2001)
(2008)
Aaker (2005)
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7
(2005)
(semi-structured
interview)
(
)
(
)
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1
1
No
A 48 1.2
B 41 11
C 51 16
D 60 12
E 42 16
F 50 18
G 55 2.7
H 34 1.1
1 3
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1
2
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/
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3
One System
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Share Service
Share Service
(Account
Service)
(2007)
On-Site RM
(Relationship Manager)
( 4) HR
(generalist)
(specialist)
(2007)
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3
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1.
Project One
One FirmOne GoalOne Team
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2.
One System
SOP
HR
1.
2.
(Generalist) (Specialist)
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3.
AO (Account Officer) RM
(Relationship Manager)
1.
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2.
12
1.
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2.
3.
4.
5.
Team Work Project One
One Team
1.
(1)
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(2)
Kotter Schlesinger (1979)
(3)
2.
3.
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(2008)KSF 2008
4 29 E4
(2004)
(2008)/
http://www.banking.gov.tw/lp.asp?ctNode=1267&CtUnit=483&BaseDSD=41
2008 6 20
(1984)
(2002)
(1997) 18
62
(2000)
(2007)
7 5657
(2001)
(2007)2007
4 26
(2004)
(2006)AS 5
5459
(2003)
http://www.banking.gov.tw/lp.asp?ctNode=1267&CtUnit=483&BaseDSD=41 -
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(1990)
(2007)
929
(2005)
(2005)
(2007)
(2005)
(2000)
(2007)
(2006)
(2004)
Aaker, D. A. (2005). Strategic market management. New York, NY: John Wiley
& Sons Inc.
Brockbank, W. (1999). If HR were really strategically proactive: Present and
future directions in HRs contribution to competitive advantage. Human Resource
Management, 38(4), 337352.
Kotter, J. P., & Schlesinger, L. A. (1979). Choosing strategies for change.
Harvard Business Review, 57(March-April), 106114.
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Ruona, W. E. A., & Gibson, S. K. (2004). The making of twenty-first-century HR:
An analysis of the convergence of HRM, HRD, and OD. Human Resource
Management, 43(1), 4966.
