e-Governance

The Road Ahead

ImagingImaging

IT ServicesIT Services

CommunicationCommunication

Anil SainiCOO (IT Services) & CIO

Ricoh India Limited

January 2014

Governance

2

e-Governance

3

Traditional Vs e-Governance

4

Use of ResourcesLow High

InfrastructureFragmented Integrated

Cost of ServiceHigh Low

Speed of ServiceMonths/Days Hours/Minute

ROILow High

TransparencyLow High

ParticipationLow High

National e-Governance Plan

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Odisha e-Governance Plan

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Challenges in e-Governance Implementation

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Technology Issues Three basic elements

Infrastructure layer Application layer Integration technology

Management of Change related IssuesImportant to investigate how the business of government and the nature of

governance itself change in the digital networking economy.

Funding issues

Red Tape – Involvement of too many agencies

Lack of Physical Infrastructure & Terrain

RICOH

An Overview

ImagingImaging

IT ServicesIT Services

CommunicationCommunication

Ricoh India Limited

January 2014

Ricoh Worldwide

• Ricoh Company, Ltd. Founded: February 6, 1936 Number of Companies ： 231

Number of Employees ： 109,212 *as of March 31, 2013

Net Sales ： USD 23 Billion Net worth : USD 9 Billion

• Ricoh Founding Principles 　 The Spirit of Three Loves 　　 Love your neighbor 　　 Love your country 　　 Love your work

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Ricoh Products & Services

Services

Products

BusinessProcess

Outsourcing

DocumentProcess

OutsourcingManaged

Print Service

ITServices

MultiFunctionalProducts

New products

Cloud Services

Laser printers GELJET

Printers Digital cameras

Production printing

Projections systems

10

Ricoh Group Principal Brands

The Ricoh Group provides products and services under the following brand names.

11

Evaluation by Society

Ricoh is highly evaluated by rating agencies and international surveys.

Fortune Global 500 company

“World's Best Office Electronics Companies in Social and Environmental Performance”

“World’s 100 Most Ethical Companies” for 5 years in a row

Recognized by FTSE4Good Index for meeting High Standards (10 consecutive years )

Global 100 “Most Sustainable Corporations in the world” (9 consecutive years)

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Ricoh India Overview

Ricoh India Key Locations

Kolkata (Salt Lake) Multi Purpose Facility

Region Office

Branch NLC(National Logistics Center)

Mumbai NLC

Head Office

NLC & Ricoh Business Zone,IT Hub & Training CenterTotal Plot Area: 8,100 sq mtrBuilt up area: 3,360 sq mtr

NLC & Multi Purpose Production (TM Slitting, Toner Bottling, Spare Parts, Refurb.) CenterTotal Plot Area: 40,700 sq mtrBuilt up area: 21,000 sq mtr

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Delhi NLCGandhinagar, Gujarat Multi Purpose Facility

Cloud Data Centers

BangaloreBangalore

https://ricoh.co.in/support/sales-network/#office-locations

Ricoh India Product Portfolio

Imaging IT Services Communication

SmartPresenter

Provide Products + Services + Solutions under one UmbrellaProvide Products + Services + Solutions under one Umbrella

Cloud Printing

Mobile Device

Security

PrinterVideo Conference

Managed IT Services Paperless Meeting Mobile Device

Cloud /Network

PJS

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Imaging & Communication Products

ＭＦＰ s (BW & Color) Laser Printers (BW & Color)

Document Solutions

Production printers

Wide Format Products

Communication

Projection Systems

Copyprinter

Digital Cameras

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Ricoh IT Infrastructure Services Portfolio

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Ricoh Cloud & Software Services

Two ISO 27001 Certified Data Centers in New Delhi & Kolkata.

ISO 9001, 14001 & CMMI Level 3 organization.

www.ricohidc.com

24x7 Toll Free Customer Care Services.

1000+ resources across India.

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RicohDocs Platform

RicohDocs Platform

RicohDocs Platform

e-Officee-Office

CRMCRM

Document ManagementDocument Management

DigitizationDigitization

ERPERP

Warehouse ManagementWarehouse

Management

..etc etc…...etc etc….

Available On Your Premise & on Ricoh Cloud Available On Your Premise & on Ricoh Cloud

www.ricohdocs.com

360 Degrees Approach

IT & Business Consulting, Business Platforms, BPO, G2C

Services, Social, Mobility, Analytics, Cloud Adaptability

CRM, Document Management System, Hospital Information

System, ERP, Business Intelligence, HRMS, Project

Management Tool etc.

Imaging & Communication, Endpoint Compute, Data

Centers, Networking, Security, Licensing, Virtualization, DR,

Cloud Infra

One Stop Business Solutions Provider for Increasing Workplace Efficiency of Corporate Enterprises & Government Agencies through IT Automation & Process Integration

One Stop Business Solutions Provider for Increasing Workplace Efficiency of Corporate Enterprises & Government Agencies through IT Automation & Process Integration

Our Key Alliances

Virtualization

Backup

Infrastructure Management

Information Security

Data Center Infrastructure

Networking

Endpoint Infrastructure

Cloud & Software Services

21

Brand names and product names mentioned in this presentation are trademarks of their respective owners

Some of our Customers

RCC INSTITUTE OF INFORMATION TECHNOLOGY

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Our Experiences

UID Enrollment – Population of more than 2 Crores covered in the states of Haryana, Chattisgarh, Madhya Pradesh & Tamilnadu Govt of UP – IT Infrastructure Solutions to various Departments of State Govt.

Govt of Assam – More than 35,000 Cloud Service based Laptops to Education Department

Govt of Chattisgarh – Rate Contract to Supply more than 2 Lac Tablets to students of the state

Govt of West Bengal – IT Solutions for various Departments, Collaboration with Webel on G2C Services

Govt of Bihar – Rate Contract for Desktops and Storage, e-Library project for Department of Education

Various PSU’s – Multiple Products and Solutions to all Navratna’s & Maharatna’s

BFSI Segment – Multiple Products and Solutions to almost all Govt and Private Banks

A major Bank in North East – Hosting of Core Banking System in Ricoh’s Kolkata Data Center

Corporate Customers – Imaging, IT Services & Communication Solutions to Products & Solutions to more than 50,000 customers in all parts of the country

UID Enrollment – Population of more than 2 Crores covered in the states of Haryana, Chattisgarh, Madhya Pradesh & Tamilnadu Govt of UP – IT Infrastructure Solutions to various Departments of State Govt.

Govt of Assam – More than 35,000 Cloud Service based Laptops to Education Department

Govt of Chattisgarh – Rate Contract to Supply more than 2 Lac Tablets to students of the state

Govt of West Bengal – IT Solutions for various Departments, Collaboration with Webel on G2C Services

Govt of Bihar – Rate Contract for Desktops and Storage, e-Library project for Department of Education

Various PSU’s – Multiple Products and Solutions to all Navratna’s & Maharatna’s

BFSI Segment – Multiple Products and Solutions to almost all Govt and Private Banks

A major Bank in North East – Hosting of Core Banking System in Ricoh’s Kolkata Data Center

Corporate Customers – Imaging, IT Services & Communication Solutions to Products & Solutions to more than 50,000 customers in all parts of the country

Thank You