EOC –Dispatch Center Integration Butch Garrity MSP Communications Shelburne Falls Regional...
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Transcript of EOC –Dispatch Center Integration Butch Garrity MSP Communications Shelburne Falls Regional...
EOC –Dispatch Center Integration
Butch Garrity MSP Communications Shelburne Falls Regional Communications
MSP Shelburne Regional Communications Center
82 agencies911 calls-police, fire, EMSTri-State fire mutual aidDistrict Control PointEMD, QA, FC40, NWMIMT
Pre-event
Staff meetingtown hall staffpolice, fire, ems, BOH,emergency managementSenior CitizensAt risk populations Voad, Coad
Pre-eventReview shelter plansReview evacuation plansObtain needed suppliesreverse 911 announcementsspecial call special populationsdevelop staffing model for EOCCritical FacilitiesICS-Nims trainingECEMP & COOP Plans
Pre-eventPhone NumbersEmergency ContactsBoard of Health contactsDispatch Communications updatesEOCs co-notification
EventStaying safe during eventMaintain AwarenessAll emergencies localHistorical Problem areas
Post-EventCommunications StatusDamage assessment teamsroad statusdoor to door assessmentMapping affected areasfactors such as river-waterway
Post EventCERT- community emergency response teamMRC- medical reserve corpsreview pre-existing MOAs for servicestest communications networksfuel for generators
Contact with Ham Radio operatorsstaging areas for state/federal resourcesHazardous Materials securedbus companies/transportation
Event Staffingexhaustioncontacting special populationsregular population needscritical facilitiesevacuation needsshelter needscommunications
EOC openinglocal EOCdeclaring state of emergencytriggers?Call volume?Damage?Procedures for damage assessment?
Regional EOC opening?local EOCtriggers?Call volume?Damage?Procedures for damage assessment?
Regional EOCAsset managementcoordinate resource requestsprioritize requestsinterface with MEMA region 3local resources communicate with EOC
911 emergency calls where are they routed for responseHow will the resolution be communicated back to the dispatch center?Shelters?Evacuation Routes?
Shelters- LiasionWhen can residents return?Status?Who is in the shelter?Animals?
CommunicationsTower statusRadio sitesGeneratorsRegional ResourcesCritical infrastructure
Management Teams
Incident Management TeamsNWMIMTType 1 or 2 teamsMEMA communicationsNational Guard
CommunicationsWeb EocStatus reports faxed? CAD?EOC- Communications Center linkages
Shelters
Ham RadioCOAD InterfaceVOAD interfaceCommon consistent communications
Multi-agency coordinating Center(s)
Regional EOC & MACs should be pre-designated
Reverse 911211RadioInternetPhoneMedia
Communications challenges