entry guide intention to enter and receive an extension to 15 ......your intention to enter to gain...

27 May 2021

e n t r y g u i d eRegister your

intention to enter and receive an extension to 15 January 2021

https://waterindustryawards.co.uk/intention-to-enter/

CONTENTSWHY ENTER 3A NOTE FROM THE EDITOR 4TEN sTEps TO ENTER 5MEET THE JUDGEs 62020 AWARD WINNERs 7ALLIANCING AND pARTNERsHIp INITIATIVE OF THE YEAR 9AssET OpTIMIsATION INITIATIVE OF THE YEAR 10CONsULTANCY OF THE YEAR 11CONTRACTOR OF THE YEAR 12CUsTOMER INITIATIVE OF THE YEAR 13DATA ANALYTICs, CLOUD AND AI pROJECT OF THE YEAR 14DRINKING WATER INITIATIVE OF THE YEAR 15HEALTH & sAFETY INITIATIVE OF THE YEAR 16MOsT INNOVATIVE NEW TECHNOLOGY OF THE YEAR 17MOsT INNOVATIVE UsE OF AN EXIsTING TECHNOLOGY 18NET ZERO CARBON INITIATIVE OF THE YEAR 19OUTsTANDING CONTRIBUTION TO ENVIRONMENTAL IMpROVEMENT 20RIsING sTAR OF THE YEAR 21sKILLs & WORKFORCE INITIATIVE OF THE YEAR 22sUsTAINABILE DRAINAGE & FLOOD MANAGEMENT INITIATIVE OF THE YEAR 23WAsTEWATER INNOVATION pROJECT OF THE YEAR 24WATER COMpANY OF THE YEAR 25WATER EFFICIENCY pROJECT OF THE YEAR 26WATER RETAILER OF THE YEAR 27WOMEN IN WATER INITIATIVE OF THE YEAR 28WOMAN OF THE YEAR 29CONTACT INFORMATION 30

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Register your intention to enter and receive an extension to 15 January 2021!


WHY ENTERShowcase your organisation’s brilliance in all things water: prove that you’ve reached the very highest standards, as judged by a panel of leading independent experts.

• Gain positive PR coverage

• Highlight your success stories and innovative projects

• Be seen as award winning and sector leading

• Demonstrate that your work has produced effective results

• Give your organisation the recognition it deserves

• Highlight that your work is the best in the sector

• Portray your brand in a positive light

KEY DATES:Entry deadline:

Friday 11 December 2020

Shortlist announced: Week commencing 8 March 2021

Event date: Thursday 27 May 2021

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JOiN THE WiNNER’S pOdium iN 20212021 will mark the 15th year of the acclaimed Water Industry Awards where we will once again recognise the excellent work of UK water companies.

Make sure your team, company or colleague is one of those we will be saluting at the 2021 awards.

With 24 categories to choose from there is something to reflect all aspects of water industry endeavour. To reflect the changing focus of the sector and highlight the huge scope of water industry achievements we have added four new categories this year:

• Woman of the Year• Water Retailer of the Year• Water Efficiency Initiative of the Year • Outstanding Contribution to Environmental Improvement

These join last year’s new award categories:• Women in Water• Net Zero Carbon and Rising Star

The awards will take place on 27 May 2021, when the whole industry will meet to celebrate the outstanding work of UK water companies and their supply chains. As with other large-scale events it is still to be determined whether the Water Industry Awards May 2021 will be able to take place as an in-person event. Should it not be possible for us to stage the physical ceremony, the Awards will continue to reunite the sector at an online celebration where our 2021 shortlist and winners will receive the full recognition they deserve.

Organised by the people behind the leading UK business media brand Water & Wastewater Treatment, and linked event Utility Week Live, the awards have become a must-attend event in the water sector’s calendar and are highly prized within the industry.

All companies can enter − large or small − as the awards recognise outstanding innovation and best practice across the industry, no matter the size of the company or the scale of the project. All entries will be assessed by an esteemed panel of industry experts and you can read more about them in the following pages.

We hope this guide provides you with all the information you will need to enter the awards. All that remains is to wish you good luck!

Angela HimusWWT Publisher

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SPONSORED BY



1 Decide on which category or categories you wish to enter. There’s no limit, you can enter as many (or as few) as you like, and the same project or success story can be entered into multiple categories.

2 Entry is 100% online, so review the questions and criteria (in this booklet and on the website) and we recommend preparing your entry on a word document or similar first.

3 Your entry should be approximately 1000 words in total (250 words per question)

4 Create/log in to your account via the Water Industry Awards website and click on ‘Enter this category’ to begin your entry.

5 You are welcome to submit supporting evidence. Please note that it may not be looked at by the judges and all relevant information regarding your entry should be made within your entry form. One file can be uploaded only so please condense multiple files into one zipped folder (Max. file size 7MB).

6 If your entry is a joint nomination with another organisation, please make sure this is clear within the entrant name field and make sure it is clear between your company name and the name of the project/initiative or technology.

7 Upload a high resolution/ eps file of your company logo to accompany your entry.

8 Once your entry is ready to submit click ‘save and go to awards summary’, here you will need to check the box on the right hand side and submit and pay. You can pay via credit card.

9 All entries must be submitted by 11 December 2021. Alternatively, register your intention to enter to gain an extension until 15 January 2021.

10 You will receive a confirmation of your entry once successfully submitted. Finalists will be notified at the beginning of March and winners announced at the awards ceremony on 27 May 2021.

TEN STEpS TO ENTER

EligibilityThe Water Industry Awards are open to companies of any size and type – the only restricted categories are ‘Water Company of the Year’, which is open to water utility companies only, and ‘Contractor of the year’ which is open to contractors only. Projects and Initiatives entered into the awards must either be ongoing or have been completed in 2020 in order to be eligible.

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mEET THE JudGESJudging Process

As the number of entries to the Water Industry Awards continues to grow, we have decided to continue with the two stage judging process. All entries will be reviewed by our judges online and scored against the criteria set out in this booklet and on the website. The top entries will be put forward for further discussion and debate, chaired in each instance by the lead judge. The panel will select a shortlist and a final winner.

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Phil BeachChief executiveEnergy & Utility Skills

Trevor BishopDirectorWater Resources South East (WRSE)

Tony Conway DirectorConway Water Consulting

Paul HickeyManaging director (RAPID)Ofwat

Martyn HopkinsonManaging directorMH2O Consultancy

Steve KayeChief executiveUKWIR

Rob LightChairConsumer Council for Water

Sarah McMathCEOMOSL

Marcus RinkChief InspectorDrinking Water Inspectorate

Nicci RussellManaging directorWaterwise

Mark SmithManaging directorWRc

Dr. Ana SoaresSenior lecturer in biological engineeringCranfield University

Tom StephensonPro vice chancellor, research and innovationCranfield University

Lila Thompson Chief executiveBritish Water

Ceris Van de VyverHead of Water Consulting, UKIsle Utilities

Steve YouellChairInstitute of Water

Susanne BakerAssociate Director, Climate, Environment and SustainabilityTech UK

We are looking forward to judging the 2021 Water Industry Awards.

2020 aWaRd WiNNERSALLIANCINg AND PARTNERSHIP INITIATIVE Of THE YEAR WINNER farming for Water: Severn Trent

ASSET OPTIMISATION INITIATIVE Of THE YEAR - NEW fOR 2020! WINNER Kilkenny Sludge Management: Irish Water

CUSTOMER INITIATIVE Of THE YEAR WINNER Surveillance programme of Lead Concentrations in Independent Schools and Private Nurseries: Scottish Water

DATA PROJECT Of THE YEAR WINNER Smart Water Network: South East Water

DfMA PROJECT Of THE YEAR WINNER Rothera Research Station Wastewater Treatment Plant, Antarctica: EPS Water

DRAINAgE & fLOOD MANAgEMENT INITIATIVE Of THE YEAR WINNER Halfway and Northumberland SPS – Drainage & flood Management Initiative of the Year: Welsh Water Capital Delivery Alliance, Arup and Morgan Sindall

HEALTH & SAfETY INITIATIVE Of THE YEAR WINNER Mental Health Risk Assessment Plus (MHRA+): nmcn

MOST INNOVATIVE NEW TECHNOLOgY Of THE YEAR WINNER Smart Water Network: South East Water

MOST INNOVATIVE USE Of ExISTINg TECHNOLOgY WINNER IRONMAN: Environmental Monitoring Solutions Ltd HIgHLY COMMENDED Asset Health & Condition Monitoring Trial: Severn Trent Plc and 8power Ltd

NET ZERO CARBON INITIATIVE Of THE YEAR WINNER Ingoldisthorpe Wetland: Anglian Water and Norfolk Rivers Trust

RISINg STAR Of THE YEAR WINNER Ben Hawkins - Amey Utility Service Ltd

SKILLS & WORKfORCE INITIATIVE Of THE YEAR WINNER Attracting, retaining and supporting Ex-forces personnel for a Resilient Workforce: Morrison Utility Services

WASTEWATER INNOVATION PROJECT Of THE YEAR WINNER Biowin modelling - from waste disposal to biofactory: ASP Batch, Severn Trent Water, Evoqua, CIM6 (Costain and Stantec)

WATER COMPANY Of THE YEAR WINNER Northumbrian Water group

WATER INDUSTRY CONSULTANT Of THE YEAR WINNER Stantec

WATER INDUSTRY CONTRACTOR Of THE YEAR WINNER nmcn HIgHLY COMMENDED Network Plus

WATER INNOVATION PROJECT Of THE YEAR WINNER Smart Water Network: South East Water

WATER RESOURCES INITIATIVE Of THE YEAR WINNER Water Resources East: Anglian Water, Mott MacDonald, Atkins, and University of Manchester HIgHLY COMMENDED Without a drought!: Yorkshire Water

WOMEN IN WATER WINNER “The golden Thread” of Our Women delivering the ASP Batch for Severn Trent, Costain, MMB and NMCN: ASP Batch - Severn Trent Water, CiM6 (Costain & Stantec), MMB and NMCN

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diSCOvER THE 2021 aWaRd CaTEGORiES

aRE YOu THE bEST Of THE bEST?

pROvE iT.

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alliaNCiNG aNd paRTNERSHip iNiTiaTivE Of THE YEaRAt all stages of the supply chain, the industry is pioneering effective partnerships between water companies, contractors and sub-contractors. Working closely through partnerships can produce major improvements in efficiency, customer service and overall performance. Best practice will be recognised for partnerships that produce efficiency gains, safer work sites, clearer tendering and products supply, and more effective buying solutions.

The judges will be looking for...• Original ideas and approaches to water challenges

• Evidence of innovation in project delivery

• Work which displays excellence in collaboration and partnership working

• Projects that have yielded real and measurable benefits

AWARD CATEGORY

REMEMBER: register your intention to enter to gain an extension. DEADliNE ExTENSiON: 15 January 2021

Eligibility:

The Water Industry Awards are open to companies of ALL sizes.

The initiative, project and/or campaign should either be ongoing or have been completed during 2020.

DID YOU KNOW?

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ENTER ThiS CATEGORY

https://www.fhevents.net/favhouse/frontend/reg/tRegisterEmailNew.csp?pageID=141485&eventID=280&tempPersonID=322763

aSSET OpTimiSaTiON iNiTiaTivE Of THE YEaRMaking the most of existing assets has long been a core focus of the industry but opportunities for implementing more effective strategies are growing. This award will recognise entries that show an ability to deliver clear improvements in asset management, whether by reducing costs, cutting the number of incidents or otherwise improving efficiency.

The judges will be looking for...• Explanation of the previous problems, the obstacles which were

overcome and evidence of demonstrable and measurable improvements in service quality and cost efficiency

• Details of asset management or operational practice which have contributed to service improvement

• Evidence of measurable cost efficiencies and enhanced customer satisfaction through the initiative

• Supply of any additional, non-financial benefits realised for the organisation

AWARD CATEGORY

How to enter:

Entering could not be simpler – just complete a form available from our website. The sections you will need to fill in comprise:

A) Concept

B) Delivery

C) Innovation

D) Benefits

E) Potential

DID YOU KNOW?

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ENTER ThiS CATEGORY


CONSulTaNCY Of THE YEaRThe water industry relies on consultants to provide fresh thinking that helps meet challenges large and small, and to lend expertise that promotes optimal decision-making, innovative design and the best use of resources. This award will recognise the consultancy company that can best demonstrate a combination of industry-leading expertise, agenda-setting innovation and workforce best practice through its work in 2020.

The judges will be looking for...• Evidence of commercial success and influence in the industry

• Evidence of innovation and fresh thinking

• Evidence of expertise and investment in skills and knowledge

• Real and measurable benefits delivered for clients

AWARD CATEGORY

Eligibility:



DID YOU KNOW?

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ENTER ThiS CATEGORY


CONTRaCTOR Of THE YEaRThe water industry relies on its contractors and supply chain partners to drive forward best practice in construction, innovative techniques and sustainability, while maintaining high health and safety and employment standards.

This award will recognise the contractor that can best demonstrate a combination of commercial success, agenda-setting innovation, environmental stewardship and workforce best practice through its work in 2020.

The judges will be looking for...• Evidence of commercial success and growth in the industry

• Evidence of innovation



• Best practice in sustainability and workforce management

AWARD CATEGORY

How to enter:


A) Concept

B) Delivery

C) Innovation

D) Benefits

E) Potential

DID YOU KNOW?

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ENTER ThiS CATEGORY


CuSTOmER iNiTiaTivE Of THE YEaRThis category is for breakthroughs in customer satisfaction. In other words, what water companies, contractors or sub-contractors are doing to delight their customers – above and beyond their statutory requirements and capital investment programmes. It is about the action taken and being prepared to go the extra mile to ensure customers receive the best service possible.





(previously Customer Service Initiative of the Year)

AWARD CATEGORY

What to include in your entry:

The judges will want to know how your initiative, product, technology or management approach made a difference, so please outline the challenge at the outset, before explaining how the project has improved the situation.

DID YOU KNOW?

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ENTER ThiS CATEGORY


daTa aNalYTiCS, ClOud aNd ai pROJECT Of THE YEaRDigitalisation – the fourth industrial revolution - is driving a step-change in the water industry. Sophisticated data analytics, cloud computing and artificial intelligence are transforming the water industry, enabling unforeseen efficiency gains, customer benefit, safer working, cost reductions and more sustainable outcomes.






(previously Data Project of the Year)

AWARD CATEGORY

Eligibility:



DID YOU KNOW?

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ENTER ThiS CATEGORY


dRiNkiNG WaTER iNiTiaTivE Of THE YEaRSafe, clean drinking water is vital to public health and the wellbeing of society. This category rewards the leading technical, process or management innovation designed to solve water quality and treatment challenges that was carried out in 2020. Judges will look for cost-effectiveness and sustainability issues associated with treatment, as well as innovative technologies and solutions.






AWARD CATEGORY

How your initiative could make a difference to the water industry:

Please outline the challenge which it helps to overcome, before explaining the details of how the technology works and the results it has achieved so far.

PLEASE NOTE

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ENTER ThiS CATEGORY


HEalTH & SafETY iNiTiaTivE Of THE YEaRThis award recognises exceptional commitment to health and safety by a company or organisation within the industry. Entrants must provide evidence of an initiative or approach that goes beyond statutory requirements on health and safety.





AWARD CATEGORY

Eligibility:



DID YOU KNOW?

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ENTER ThiS CATEGORY


mOST iNNOvaTivE NEW TECHNOlOGY Of THE YEaRProduct and process innovation is vital if the water industry is to achieve higher levels of customer service, better value for money and meet more stringent environmental standards. This award is for a product or technology that is truly ground-breaking, and has made its mark in the industry for the first time in 2020.



• Evidence of clear benefits and positive results

• Technology that has potential to make a difference in the industry

AWARD CATEGORY

How to enter:


A) Concept

B) Delivery

C) Innovation

D) Benefits

E) Potential

DID YOU KNOW?

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ENTER ThiS CATEGORY


mOST iNNOvaTivE uSE Of aN ExiSTiNG TECHNOlOGYInnovation is crucial if water companies are to succeed, but new ideas do not always mean a reliance on new technologies. This category rewards the most innovative application of an existing product/technology, which may involve reviving a technology that was no longer commonly used or using an old technology in a new way.

The judges will be looking for...• Evidence of innovation – does this technology help the industry

do something genuinely new or different, that goes beyond business as usual?

• Quantifiable evidence of the benefit the technology creates, for the business, its customers and other stakeholders

• Evidence of applicability across the industry: could this technology help more than one business?

AWARD CATEGORY



DID YOU KNOW?

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ENTER ThiS CATEGORY


NET ZERO CaRbON iNiTiaTivE Of THE YEaRThe water sector target to achieve zero carbon by 2030 is driving game-changing innovation across all parts of the business. This award recognises a project or initiative that has demonstrated measurable progress in achieving net zero carbon emissions.

The judges will be looking for...• How is the carbon-reduction project/initiative being put forward

for this entry aligned with the organisation’s overarching sustainability purpose and objectives?

• Evidence of continued improvement in the race to achieve net zero carbon emissions

• How the organisation has gone beyond good practice to reduce carbon in the past 12 months through this project/initiative

• How are technological innovations being utilised by the organisation to deliver further carbon reductions?

• Were expected results achieved? Did the project/initiative fall short in any areas, or exceed expectations?

AWARD CATEGORY

Eligibility:



DID YOU KNOW?

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ENTER ThiS CATEGORY


OuTSTaNdiNG CONTRibuTiON TO ENviRONmENTal dEvElOpmENTEnvironmental improvement is at the core of the water sector’s purpose – leaving the environment in a better state than before. This award is for going above and beyond normal practice, and continued and ongoing commitment to sustainability and environmental improvement over a period of time, not just in the natural environment an organisation holds in trust but also in its own practices and operations. This award will recognise continued, ongoing and exceptional commitment to and impact on improving the environment, externally and internally to its own operations and culture. Applications which demonstrate active promotion of diversity and collaboration are particularly welcomed.

The judges will be looking for...• How your initiative, product, technology or management approach

made a difference

• Outline the challenge at the outset, before explaining how the project has improved the situation

AWARD CATEGORY

How to enter:


A) Concept

B) Delivery

C) Innovation

D) Benefits

E) Potential

DID YOU KNOW?

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NEW FOR 2021


ENTER ThiS CATEGORY


RiSiNG STaR Of THE YEaRNew blood is essential in the water industry, not only to boost staffing levels but to provide new energy and ideas. This award will recognise a relative newcomer to the industry who has made their mark through their ideas, approach and hard work.

The judges will be looking for...• A newcomer who is in the process of or has recently completed

an accredited apprenticeship or equivalent qualification with a water company or one of their partners

• Someone who has already made a quantifiable contribution to the business and/or its customers and other stakeholders, that goes beyond the requirements of their course

• Evidence of passion for and commitment to a career in the water sector

AWARD CATEGORY

How to enter:


A) Concept

B) Delivery

C) Innovation

D) Benefits

E) Potential

DID YOU KNOW?

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ENTER ThiS CATEGORY


SkillS & WORkfORCE iNiTiaTivE Of THE YEaR

The skills gaps threatens to present a significant challenge for the water industry. This award seeks out examples of successful and innovative recruitment, training or staff retention initiatives that all parts of the industry can learn from.

The judges will be looking for...• Evidence that the workforce initiative is potentially replicable

and scalable.

• How the results of the initiative have been successfully shared with other teams or organisations

• How has the initiative delivered improvements in staff experience, resources, skills or service delivery?

• Has the initiative been value for money?

• Evidence that all relevant staff were engaged in the workforce initiative and where appropriate, were involved in the design and implementation of the workforce initiative

AWARD CATEGORY



DID YOU KNOW?

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SPONSORED BY


ENTER ThiS CATEGORY


SuSTaiNabilE dRaiNaGE & flOOd maNaGEmENT iNiTiaTivE Of THE YEaRSevere flooding is becoming a common occurrence with the UK’s conventional drainage system unable to cope with sudden and torrential downpours. This category rewards cutting-edge approaches to drainage and flood management. The judges will look for evidence of solutions that are innovative, cost-effective and sustainable, and that have achieved results for customers, the environment and the community..






AWARD CATEGORY



DID YOU KNOW?

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ENTER ThiS CATEGORY


WaSTEWaTER iNNOvaTiON pROJECT Of THE YEaRInnovation has never been higher on the water industry’s agenda than it is now, and if it is to meet the challenges of today and tomorrow, the sector needs to become adept at finding new approaches, technologies and ways of working. This category rewards the best wastewater project involving technical, process or management innovation that was carried out in 2020.






AWARD CATEGORY

Eligibility:



DID YOU KNOW?

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ENTER ThiS CATEGORY


WaTER COmpaNY Of THE YEaR

Wholesale water companies not only have a responsibility to serve their customers well today but are also asked to prepare for the challenges of tomorrow through innovative practices, and through building resilience and sustainability. They hold the environment in trust for future generations, and have a responsibility to improve it, to reduce their carbon footprint and that of their customers, and to proactively engage in water efficiency and leakage management at scale to manage the supply demand balance in the face of climate change and water poverty. This award will recognise the water company that can best demonstrate a combination of outstanding customer service, agenda-setting innovation, commitment to and impact on improving the environment, operational resilience, water efficiency, leakage management and carbon reduction and workforce best practice through its work in 2020.

The judges will be looking for...• Evidence of excellence in customer service

• Evidence of innovation and fresh thinking



AWARD CATEGORY

How to enter:


A) Concept

B) Delivery

C) Innovation

D) Benefits

E) Potential

DID YOU KNOW?

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SPONSORED BY


ENTER ThiS CATEGORY


WaTER EffiCiENCY pROJECT Of THE YEaR

As climate change bites and water use in the home increases, the sector has an urgent and critical role to play in driving ambitious and effective water efficiency. This award will recognise the company or partnership that demonstrates measurable and significant impact on water efficiency; a commitment to a water-saving culture in its own workforce and its customers; understanding and supporting customers to use water wisely; innovating and using water-efficient devices; and promoting water re-use or water recycling. This award is sponsored by Waterwise, the UK water efficiency campaigning organisation, who will triage the entries drawing on their knowledge of best practice.






AWARD CATEGORY



DID YOU KNOW?

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SPONSORED BY

NEW FOR 2021


ENTER ThiS CATEGORY


WaTER RETailER Of THE YEaRWater retail companies have a responsibility to provide their customers with excellent service and the opportunity to reduce their water and energy use and their bills and carbon footprint. They also have a key role to play in the wellbeing of their own workforce, and in recognising and impacting the impact their operations have on environmental improvement, building resilience and sustainability, working with others. This award will recognise the water retailer that can best demonstrate a combination of exceptional customer service, positive environmental impact, agenda-setting innovation and workforce best practice through its work in 2020.

The judges will be looking for...• Your company to demonstrate a combination of exceptional

customer service, positive environmental impact, agenda-setting innovation and workforce best practice through its work in 2020

AWARD CATEGORY



DID YOU KNOW?

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NEW FOR 2021


ENTER ThiS CATEGORY


WOmEN iN WaTER iNiTiaTivE Of THE YEaRNineteen per cent of the water sector’s workforce are women, compared to 47 per cent for all sectors nationally, according to Energy & Utility Skills. There are six women water company chief executives and only one female board chair. WWT, working in partnership with British Water’s ‘Women on Water’ campaign, wants to change this by recognising projects across the whole sector that support women, focus on and harness their strengths and encourage more women to work in the sector.

The judges will be looking for...• An initiative that has helped support women in the industry with

their career and personal development

• Evidence of how the initiative has shifted company cultures to reduce the gender gap in the workplace

• Evidence of how the initiative could help women become future leaders

AWARD CATEGORY

Eligibility:



DID YOU KNOW?

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ENTER ThiS CATEGORY


WOmaN Of THE YEaR

Woman of the Year is a new category that will shine a light on one extraordinary woman whose achievements and contribution to the sector is a beacon to other women.

The judges will be looking for...• The nominee’s achievements and how she has contributed

to the business she works for, its customers and other stakeholders, or to the sector as a whole

AWARD CATEGORY

Eligibility:



DID YOU KNOW?

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NEW FOR 2021

SPONSORED BY


ENTER ThiS CATEGORY


GET iN TOuCH

got a question on the entry process or the submission requirements? Please contact the entry submissions coordinator:

Carla StadenWater Awards 202101342 [email protected]

To align your brand with excellence through event sponsorship please contact the Business Development and Sales Team:

Charlie ScottWater Awards 202101342 [email protected]


entry guide intention to enter and receive an extension to 15 ......your intention to enter to gain...

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