EnterpriseOverview
1
Optimize Your Customer’s Experience Across all Touchpoints UserTesting is an enterprise-wide solution | 2672 Bayshore Parkway, Mountain View, CA 94043 | 800-903-9493 | [email protected] OVER 20,000 HAPPY CUSTOMERS Including all top 10 web properties. A CLOUD-BASED SOLUTION Easy Administration • Multiple admins • Multi-seat licenses • Works across browsers + platforms Instant Collaboration • Create, save and share test plans • Full-team annotation capabilities • Create shareable clips and highlight reels Built-in Reporting • Results at-a-glance • Downloadable reports • Live tracking of your sessions Convenient Support • Live chat (M-F, 5am-6pm PST) • Account managers (plan-dependent) • Research hours (plan-dependent) • Phone support (M-F, 8am-6pm PST) Marketing: • Competitive analysis • Campaign effectiveness (A/B) • Qualitative insights on key metrics • Landing page optimization • Facebook pages + promotions • Persona development User Experience: • Navigation + card sorting • Live intercept tests • Baseline and benchmark studies • Static and interactive prototypes • Navigation + new user flows Product: • Roadmap planning • Pre-release feature validation • Customer experience analysis • In-app upgrades Development: • Mobile + tablet testing • Functionality review / light QA • Rapid prototype feedback • Advertising slogans • Conversion funnels • Form effectiveness • Product messaging • Google search habits • Content ideation • Sketches + concepts + betas • Sign-up + registration flow • Omni-channel experience • Longitudinal + diary studies • Moderated testing • Button messaging efficacy • Feature expansion ideas • Freemium vs. Premium • Gameplay • App version testing • Platform variances • Feature integration
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Transcript of EnterpriseOverview
Optimize Your Customer’s Experience Across all Touchpoints UserTesting is an enterprise-wide solution
| 2672 Bayshore Parkway, Mountain View, CA 94043 | 800-903-9493 | [email protected]
OVER 20,000 HAPPY CUSTOMERS Including all top 10 web properties.
A CLOUD-BASED SOLUTION
Easy Administration• Multiple admins• Multi-seat licenses• Works across browsers + platforms
Instant Collaboration• Create, save and share test plans• Full-team annotation capabilities• Create shareable clips and highlight reels
Built-in Reporting• Results at-a-glance• Downloadable reports • Live tracking of your sessions
Convenient Support• Live chat (M-F, 5am-6pm PST)• Account managers (plan-dependent)• Research hours (plan-dependent)• Phone support (M-F, 8am-6pm PST)
Marketing:• Competitive analysis• Campaign effectiveness (A/B)• Qualitative insights on key metrics• Landing page optimization• Facebook pages + promotions• Persona development
User Experience:• Navigation + card sorting• Live intercept tests• Baseline and benchmark studies• Static and interactive prototypes• Navigation + new user flows
Product:• Roadmap planning• Pre-release feature validation• Customer experience analysis• In-app upgrades
Development:• Mobile + tablet testing• Functionality review / light QA• Rapid prototype feedback
• Advertising slogans• Conversion funnels• Form effectiveness• Product messaging• Google search habits • Content ideation
• Sketches + concepts + betas• Sign-up + registration flow• Omni-channel experience• Longitudinal + diary studies• Moderated testing
• Button messaging efficacy• Feature expansion ideas• Freemium vs. Premium• Gameplay
• App version testing• Platform variances• Feature integration
