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Occams’ Enterprise Testing Suite(ETS) provides unlimited testing, monitoring and analysis across

your entire customer contact centre or unified communication platforms.

ETS continually validates your infrastructure / configuration providing real time alerts based upon

specified parameters.

ETS ensures your configuration changes will work as anticipated. Replicating high volume calls

across your platform simultaneously ETS provides detailed reports on your systems performance

and capacity.

Reduce deployment and drive

innovation with rapid testing of

your entire solutions prior to

launching any changes into the

production environment

Ensure system stability under a

number of different capacity

scenarios and validate systems are

running to specification.

Deploy proactive testing of your

entire voice infrastructure and be

alerted to any changes or

degradation in service.

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Test Test

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ETS replicates real world, simultaneous, customer calls to your call centre and

ensures your system is built to withstand even the highest level of customer

expectation during your busiest periods.

Our unlimited testing model allows you to generate bespoke testing cycles within

ETS to understand how your systems operate under various different scenarios

to ensure a consistent customer experience.

ETS allows you to perform comprehensive functional and regression tests at the

click of a button.

ETS provides assurances that your applications continue to deliver the expected

customer experience prior to launching any system upgrade or software update

into production at a fraction of the time and cost of traditional testing methods.

Use ETS to setup proactive monitoring of your customer experience and identify

issues before they impact your customer.

ETS places regular test calls across your infrastructure to proactively test IVR

configurations, call quality, and network issues. ETS alerts the appropriate teams

when results differ from historic test results or fall outside acceptable levels of

failure as determined by your organisation.

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ETS is the only automated

Testing Solution worldwide

that offers unlimited testing

opportunities.

ETS can be deployed as an

SaaS or on-premise solution

dependant upon the needs of

your business.

Reduce the cost of testing

and project deployment

costs with an affordable

monthly fee with the ETS

software license.

Our market leading audio

recognition software allows

you to test entire IVR

configurations in hours rather

than days

ETS is platform agnostic and

can be deployed onto any

customer experience

environment.

ETS presents real-time

results allowing faults to be

identified and rectified

immediately reducing speed

to resolution

ETS offers an easy to navigate

interface and interactive

results that present the

information you need at the

touch of a button

ETS has a wide range of

testing capabilities that allow

you to build and generate a

wide range of testing

scenarios specific to your

requirements.

Our unique license model

ensures our customers

continually receive the most

advanced automated testing

solutions available at no extra

cost.

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"ETS allows us to createtesting scenarios to meetour exact requirements.This has reduced ourtesting costs and time byaround 70%"

Occam Networks deliver automated testing, analysis and anti-fraud

solutions to telecoms operators, enterprise customers and contact

centres worldwide.

Providing easy-to-use software, coupled with support and insight from

top industry experts and influencers, Occam Networks is one of the

leading automated testing and anti-fraud providers globally.

Our solutions are designed to remove the complexity of testing and

analysis and present customers with the key information they need,

whenever and whereever they need it, in a simple, straightforward

format.

"Using ETS to validate our

entire customer experience

not only reduces time and

expense, but also increases

customer satisfaction and

ultimately our brand

reputation."

Occam Networks Ltd | 288 Bishopsgate, London, EC2M 4QP | Company No: 06939155